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Urban Heating and Cooling

Heating and Air Conditioning, Heating Oil, Energy Efficiency Auditing

About us

Our mission is to provide our community with an established dependable company to work with for their HVAC comfort needs. We pledge to help our employees too excell and succeed in delivering a positive experience for the team member and the customer. Success is the result of clear, concise, positive and cooperative thinking of all team members for the common goal of excellence.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Urban Heating and Cooling proudly presents our residential and commercial heating and air conditioning services: Installation Repairs Service Maintenance Zoning Commercial HVAC Do you need air conditioning, heating and indoor air quality system repair, installation or service? Contact us today !

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 76-92 of 92 reviews

David L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

marsha S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

michaela H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0


Response from Urban Heating and Cooling
Thank you for the "A" grade. I did notice you checked the would not hire again. Was there a specific issue with you service? If there is any thing we can do please lets us know.

Cindy T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: My fan had stopped spinning and Ryan worked so hard to separate it from the motor of my A/C. The motor was gone but at least I didn't have to buy a fan too. He saved me money, was very nice and two days later, when my furnace wouldn't drain the A/C water, I called him in a panic and he made time on that day in his busy schedule to fix it at no charge. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael Z.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marilyn G.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did not respond promptly to my voicemail. Then when he finally did, he made an appointment but never showed up.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Linda C.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had to go out of town but I spoke to owner and he was very helpful. I'm interested in getting a AC unit replaced. I will call him soon to follow up.

Rating CategoryRating out of 5
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$2,500

Sharon L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed an air conditioning check. Looked at my furnace and the cooling unit outside. Made recommendations that I remove some of the plantings I have that are close to the unit in order to let it "breathe" easier, therefore leading to some energy savings. | |Very professional and answered all of my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

CYNTHIA S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did tune-up on our air conditioner which included checking the outdoor compressor and the indoor unit and filters. Staff were efficient and professional. The job was postponed several weeks because the outdoor temperature needed to be above 60 degree F. to evaluate the equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Deborah R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up furnace, made suggestions for more efficient use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jan S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician was very thorough and courteous in answering questions. He found that my air conditioner was missing a plug which allowed water to drain on the basement floor and replaced it for free. Thank you!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had them install a furnace. Outstanding job. Very professional, prompt, and just a pleasure to work with. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Carla G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked condition and operation of air conditioner. It is an old unit, but he did not try to sell me a new one. Explained that it was working fairly well, and was OK for a while. Lack of "hard sell" makes me more willing to go to them when I do need a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.99

Steven B.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace inspection. Went ok. Thought I'd get a more thorough report.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

ANNIE K.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a furnace tune-up and inspection. They arrive on time to appointment and there were no additional costs. The work turned out great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey D.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald A.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: AC Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

8437 S 27th St, Franklin, WI 53132

http://www.urbanheatingandcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Energy Efficiency Auditing

FAQ

Urban Heating and Cooling is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Urban Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Urban Heating and Cooling offers free project estimates.
Yes, Urban Heating and Cooling offers eco-friendly accreditations.
No, Urban Heating and Cooling does not offer a senior discount.
Yes, Urban Heating and Cooling offers emergency services.
No, Urban Heating and Cooling does not offer warranties.
Urban Heating and Cooling offers the following services: Urban Heating and Cooling proudly presents our residential and commercial heating and air conditioning services: Installation Repairs Service Maintenance Zoning Commercial HVAC Do you need air conditioning, heating and indoor air quality system repair, installation or service? Contact us today !

Contact information

8437 S 27th St, Franklin, WI 53132

http://www.urbanheatingandcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed