Response from Paragon Exteriors LLC
Dear Member, Thank you for the report. As discussed upon initial inspection, your roof had already exceeded it's current life expectancy and there would not be anything we could do short of replacing it to help with anything. At this time you mentioned if we could remove the vines from your house. I told you a price that included a discount for the $99.00 in which you verbally agreed to. When you received the invoice, you had left me a voice mail saying that we did not do enough work that could command such a price and you would not pay us that amount but you would pay us if we came back to fix a problem with the shingles that occurred after we had left. As our schedule was delayed due to weather, we still came out and repaired that issue in which during the time, you were the most friendly and welcoming to the employees. It has been a few months in which we still have not received payment and I have written it up as a loss. In consideration of the $99.00 that you originally paid that was further discounted from the work we did, I am at a loss of words how you can feel that work "did not reach the value of the Angieslist amount advertised" when at the end of the day, the work we performed for you was absolutely free. Furthermore, I am saddened by the way things worked out especially after such a positive initial first meeting. I hope the work we performed will allow you to stretch out another year or two of life on your roof. Once again, thank you for the comments.