How much does it cost to install a marble backsplash?

<div><a href="https://www.angi.com/articles/how-much-cost-marble-backsplash.htm">Installing a marble backsplash costs</a> about $2,200 on average, ranging from $600 to $6,000, depending on the variety of marble and the labor costs to prep and install. Common types of marble used for backsplashes include: <ul><li>Makrana: $12 per square foot</li><li>Pink: $25 per square foot</li><li>Carrara: $40 per square foot</li><li>Statuatrio: $50 per square foot</li><li>Cultured: $65 per square foot</li><li>Travertine: $75 per square foot</li><li>Danby: $80 per square foot</li><li>Calacatta: $180 per square foot</li></ul></div>

How much do marble countertops cost?

<div><a href="https://www.angi.com/articles/how-much-do-marble-countertops-cost.htm">Marble countertops cost</a> $3,000 on average, ranging from about $2,000 to $5,000, depending on the type of marble, square footage, location, and whether you use tiles or slabs. Another major cost factor to consider is the grading of the marble, which determines its quality level.Use this grading system when selecting marble for countertops:<ul><li>Grade A: Nearly perfect with subtle veining</li><li>Grade B: Minor flaws such as pits, fissures, or blotches</li><li>Grade C: Minor and major flaws like chipping and cracks requiring repair</li><li>Grade D: Significant damage needing repair, with dark veining and pronounced colors</li></ul></div>

Is marble or granite better?

<div><a href="https://www.angi.com/articles/marble-vs-granite.htm">Granite and marble compare</a> well against each other in terms of price, durability, and aesthetic appeal. Deciding which one is better depends on your personal style and preference. Both materials resist damage like chips and cracks well. You should seal both material types against staining and etching, but they’re still susceptible if oil, wine, coffee, tomato sauce, or juice are left on the countertop long enough. As material and installation costs range similarly, the deciding factor is your budget, design, and preferences.</div>

How much do granite kitchen countertops cost?

<div><a href="https://www.angi.com/articles/how-much-do-granite-countertops-cost.htm">Installing granite kitchen countertops costs</a> about $3,250, ranging from $2,000 to $4,000, depending on the quantity and quality of the granite, use of granite tile or granite slabs, the type of granite, and its color and texture. Varieties of granite include:<ul><li>Alaska white: $35 per square foot</li><li>Ubatuba: $30–$60 per square foot</li><li>Silver cloud: $35–$40 per square foot</li><li>Absolute black: $45–$60 per square foot</li><li>Black galaxy: $50–$70 per square foot</li><li>Blue Louise: $70–$100 per square foot</li><li>Crema Bordeaux: $80 per square foot</li><li>Solarius: $60 per square foot</li></ul></div>

Is marble or granite more expensive?

<div>Overall, granite tends to cost more than marble. Prices for each material will fluctuate depending on the source of the stone, your location, shipping costs, and the thickness of the material. Labor to install marble or granite countertops typically ranges from $35 to $45 per hour. Granite and marble tile and slab costs compare as follows:<ul><li>Marble tile: $7–$10</li><li>Granite tile: $5–$15</li><li>Marble slab: $25–$60</li><li>Granite slab: $50–$100</li></ul></div>

Top 10 Best Marble and granite pros in Dickeyville, WI

Imperial Stone

560 Field Of Dreams Way

560 Field Of Dreams Way

1.00(

1

)

20 years of experience

Imperial Stone is a locally owned business founded in 2005. You can count on us to offer an extensive collection of stone options including granite, quartz, marble, and quartzite to choose from. Our professionals are well equipped to handle all your countertop, kitchen sink, and faucet needs. Get in touch with us today!

"I had Imperial stone do quarts in my kitchen and two baths. After spending almost 8000 you would expect a quality job but that's not what I had received. What I did get was wrong cuts, seam where no seam was suppose to be and a broken sink that they broke that took two months to be replace. After four month from the install date the job still is not fixed right."

Thomas k on March 2022

Imperial Stone is a locally owned business founded in 2005. You can count on us to offer an extensive collection of stone options including granite, quartz, marble, and quartzite to choose from. Our professionals are well equipped to handle all your countertop, kitchen sink, and faucet needs. Get in touch with us today!

"I had Imperial stone do quarts in my kitchen and two baths. After spending almost 8000 you would expect a quality job but that's not what I had received. What I did get was wrong cuts, seam where no seam was suppose to be and a broken sink that they broke that took two months to be replace. After four month from the install date the job still is not fixed right."

Thomas k on March 2022

Customers say: Quick response

Recommended by 100% of Angi customers

Granite Gold is a third-generation family of stone care experts, dating back to the 1950s. Co-founders and cousins Lenny Sciarrino and Lenny Pellegrino grew up in the family business, manufacturing, installing and restoring stone surfaces. Their mission is to help homeowners easily protect their stone surfaces through safe, do-it-yourself care and maintenance products, and protection plans to safeguard against accidental damage. Granite Gold brand stone-care products are available nationwide at Bed Bath & Beyond, Lowe's, The Home Depot, Walmart, major grocery and hardware stores, and Amazon. Visit https://www.granitegold.com/store-locator/. The Granite Gold Granite & Quartz Protection Plan and Granite Gold Cabinet Protection Plan are sold nationally through independent installers; ask yours to include the plan with your installation.

Dimension Marble & Granite

6013 S. Railroad St.

No reviews

Dimension Marble & Granite

6013 S. Railroad St.

No reviews

Free onsite estimate

Dimension Marble & Granite is a full service provider of quality handcrafted natural stone and quartz surfaces. We fabricate and install to keep costs lower by eliminating the middle man. We offer Natural Stone, SileStone Quartz, Eco Recycled Surfaces and HanStone Quartz. We also have remnant stock for your smaller projects. Contact us today for a free estimate!

25 years of experience

We offer a full line of handyman service for residential or commercial. We never charge extra fees to come out to you even if it’s just to give you an estimate or give you advice it’s always FREE!!!!. We always offer discounts on many services. Once you choose K&E HANDY WORX handyman service you will never have to go to any other handyman ever again....We also offer emergency service at no extra charge....What other handyman can actually say that? Our handyman services include but never limited to, flooring- that includes floor installation, removing old flooring, ceramic tile, hardwood, every other tile that you could imagine. Drywall repair, drywall removal, drywall installation. Painting, one door, or painting the whole house. We do home maintenance, business maintenance. We can install or remove anything you would like us to. We offer gutter cleaning, our gutter cleaning rates are lowest ones and we do it right and even clean up after we are done, so you don’t have anything left on the ground once we are finished. In most cases we can unlock your house if you locked yourself out, and save you a lot of money compared to what the locksmith charges and we can also do cars as well. Our handyman service also offers home winterization. We prepare your house for the winter or summer months so that you and your family save money on energy bills.K&E HANDY WORX offers home remodeling at the best rates. Our service can even build additions, porches, storages, or anything that your heart desires and we even save you money because we never mark up on materials, you pay what we pay, and in most cases we will pick up the material at no extra cost to you. And if by some chance we missed something on here that our handyman service offers and you don’t see it, please just give us a call. We offer discounts on many things like referrals, student discount, senior discounts, government worker discount, and many more, so give K&E HANDY WORX a call and see what we can do for you, what do you have to lose? Besides HUGE repair or maintenance bills! We also give back to our community by helping elderly folks by cleaning their gutters, or cutting their grass, going to the store for them, or just around the house and that works simple. Just give us a call for more details and there is no obligation or anything for calling us, just a friendly person to talk to and answer any questions that you may have. Our handyman service is family owned, never a middle man or company to charge extra just to say "thank you for calling how can I help you" K&E HANDY WORX has been in business since 2000 and we are here to serve you with any of your home repair or repairs, maintenance, remodeling, or handyman service needs. Plus mention that you found us on the internet when you call and get 10% off your handyman service. Plus we guarantee lowest rates, and if by chance someone offers something lower don’t be afraid to call us an tell our handyman service that, cause in return we will beat it and offer more Bang!!!:-) So Please Choose K&E HANDY WORX for your next home repair or handyman service needs and you will not be disappointed, and that’s a PROMISE. Thank You for your time Sincerely K&E HANDY WORX FAMILY

Customers say: Super punctual

22 years of experience

Designs In Marble is a full service fabricator and installer of all natural stone slab as well as man made or quartz slab stone. Our extensive knowledge of all natural stones (not just granite) allow us to advise you on the best product for your aplication. We also provide qaulity stone, porclean and ceramic tile installation along with a staff of professional interior designers to help you make the choice you will be happy with for many years to come.

"Working with Designs in Marble was wonderful. They were thoughtful about our specific ideas and wishes. They were both patient and accommodating in our timeline and helped us pick a great product. They have so many beautiful choices. Carl and others are knowledgable about all their materials they offer and what would be a good fit for our needs and lifestyle/how we use our kitchen. We're super happy with the counter top and gorgeous stainless sink we now have. The installers were professional and everything went smoothly. Definitely check out Designs in Marble for your home updates!"

Stephanie Y on April 2025

Designs In Marble is a full service fabricator and installer of all natural stone slab as well as man made or quartz slab stone. Our extensive knowledge of all natural stones (not just granite) allow us to advise you on the best product for your aplication. We also provide qaulity stone, porclean and ceramic tile installation along with a staff of professional interior designers to help you make the choice you will be happy with for many years to come.

"Working with Designs in Marble was wonderful. They were thoughtful about our specific ideas and wishes. They were both patient and accommodating in our timeline and helped us pick a great product. They have so many beautiful choices. Carl and others are knowledgable about all their materials they offer and what would be a good fit for our needs and lifestyle/how we use our kitchen. We're super happy with the counter top and gorgeous stainless sink we now have. The installers were professional and everything went smoothly. Definitely check out Designs in Marble for your home updates!"

Stephanie Y on April 2025

39 years of experience

FloorShow Outlet offers quality furniture at Outlet prices! Shop 20,000 square feet of Outlet savings, including the area's only Flexsteel Furniture Outlet! How do we do it? No frills guaranteed bottom dollar pricing! Truckload purchases! Floor models, closeouts and one-of-a-kinds! Deals for every room in your home with an ever-changing inventory! You can always but it today and take it today or have your furniture delivered. Financing plans available.

Customers say: Quality work

33 years of experience

Multi-faceted, design-orientated home centered business with professional salespeople to assist in all areas of your building or remodeling needs. From custome site-finished hardwoods to ceramic, porcelains, travertines, marbles, granites and glass, we can do it all. We have top notch installation crews to handle any job we can design for you. Professionally trained with years of experience, our installers are the best in the business. Our showroom has the newest products on the market from around the world. We have contacts in all areas that give us, not only a price advantage, but more importantly aquality advantage. In the past few years we have added a cabinet department instituting the same high stardards our flooring department has acheived. To compliment the cabinets we offer high definition laminate countertops along with travertine, granite and quartz. We also sell appliances to help finish off you kitchen needs. Frigidaire and Samsung are the primary brands we can offer at sizable disccounts to our customers. We are the most complete store in our area and we promise to work hard for you from the start through to the finish. Please stop in and give a try.

Surface Link

4200 Lafayette Center Drive

4200 Lafayette Center Drive

3.59(

17

)

Customers say: Quality work

28 years of experience

Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!

"The contractor never acknowledged the request. I never heard from them at all."

Jay W on June 2020

Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Surface) and installing or upgrading new sinks. Currently, Surface Link is the Certified Warranty Inspection and Repair Service Agent for several manufacturers throughout the country, such as DuPont Corian, DuPont Zodiaq, LG Hausys HI-MACS, LG Hausys Viatera, Formica Solid Surface, LivingStone, Caesarstone, Gemstone and many more . Our goal is to help to restore your countertop back to its original condition. Why replace your countertop? Surface Link can repair it for a fraction of the cost!

"The contractor never acknowledged the request. I never heard from them at all."

Jay W on June 2020

Century Kitchens & Bath

39133 N US Highway 41

4.06(

33

)

Century Kitchens & Bath

39133 N US Highway 41

4.06(

33

)

Customers say: Quality work

16 years of experience

Century Kitchens & Bath is a full-line kitchen & bath remodeling company. We have a complete showroom with 11 cabinet lines and samples for all Corian, granite, and quartz countertops. From conception to completion, Century Kitchens & Bath takes extreme satisfaction in providing exceptional customer service for more than 50 years. At Century Kitchens & Bath we take pride in offering only American-made, top-quality, cabinetry and a vast selection of tiles, surfaces, and details that make your dream a reality. Loving your space again through renovations, we build kitchens, baths, basements, laundry rooms, and so much more. Our staff includes licensed plumbers, electricians, carpenters, and dependable dedicated individuals who have been in this business for decades. We manage your project from start to finish allowing all phases of your project to run smoothly and in a timely manner.

"Things to look out for when choosing a remodel company I was so excited to get started on our kitchen remodel. First it was just going to be the kitchen but turned out being our entire main floor plus some. The demo went amazing hardly any dust and things seemed to be running along great. I thought people always say this is horrible to live through, I was glad I felt like it was not going to be that way. Until things started slipping through the cracks, communication was a problem. Pretty soon I found myself making calls to follow up on what is next. You never knew if anyone was coming back the next day because scheduling was done the night before. Then things went to frustrating to worse, I am a reasonable person and know there will be bumps along the way. The way things were heading were not acceptable, the designer was fired. I started to work with Andrew the office manager/designer and thought things would be better, but soon he kept giving me the round around and could never give me a straight answer on questions I had or follow ups. There was a lot of punch list stuff left to do and months went by with no one coming. I can’t even tell you how many times I had to follow up with Century Kitchens and Bath and got nowhere. Next I tried calling the Owner Steve he said he will be on site to make sure the job got done and done right. Well that was just as bad, everything he touched I had to have someone else come in behind him and fix his work. I had to point obvious stuff to him. Each time he was here he left his 87yr old father with dementia in the car with no heat, for hours. Just think wow if this is how he treats his father now wonder this job has gone to crap. So since this job started in July 2021 and still not done, we have had to do punch list stuff I had asked over and over to be completed and was not. A big hang up was some cabinet fronts had to be replaced which took 5 months to get, now I know things are taking a while but I believe they were never ordered by conversations I have had with Andrew. Finally got them after they dropped off at front door and we are installing well because no one ever follow up to install or come back to. Turns out they are not correct but we have to make due. But in the end Century Kitchens and Bath have walked away from this job unfinished. I would say the construction team was great and I do love my kitchen but make me sad too of all the trouble I have had. My advice is always check references verbally about how company did start to finish. And don’t pay all the big money toward the front and middle spread it out more at the end. We spent over 50K on the remodel and it is horrible that Century Kitchens and Bath have walked away, there is no more money to be made here. All they care about is going where the money is…. I hope this never has to happen to anyone else…..And never ever ever use Century Kitchens and Bath….ever"

Lisa L on February 2022

Century Kitchens & Bath is a full-line kitchen & bath remodeling company. We have a complete showroom with 11 cabinet lines and samples for all Corian, granite, and quartz countertops. From conception to completion, Century Kitchens & Bath takes extreme satisfaction in providing exceptional customer service for more than 50 years. At Century Kitchens & Bath we take pride in offering only American-made, top-quality, cabinetry and a vast selection of tiles, surfaces, and details that make your dream a reality. Loving your space again through renovations, we build kitchens, baths, basements, laundry rooms, and so much more. Our staff includes licensed plumbers, electricians, carpenters, and dependable dedicated individuals who have been in this business for decades. We manage your project from start to finish allowing all phases of your project to run smoothly and in a timely manner.

"Things to look out for when choosing a remodel company I was so excited to get started on our kitchen remodel. First it was just going to be the kitchen but turned out being our entire main floor plus some. The demo went amazing hardly any dust and things seemed to be running along great. I thought people always say this is horrible to live through, I was glad I felt like it was not going to be that way. Until things started slipping through the cracks, communication was a problem. Pretty soon I found myself making calls to follow up on what is next. You never knew if anyone was coming back the next day because scheduling was done the night before. Then things went to frustrating to worse, I am a reasonable person and know there will be bumps along the way. The way things were heading were not acceptable, the designer was fired. I started to work with Andrew the office manager/designer and thought things would be better, but soon he kept giving me the round around and could never give me a straight answer on questions I had or follow ups. There was a lot of punch list stuff left to do and months went by with no one coming. I can’t even tell you how many times I had to follow up with Century Kitchens and Bath and got nowhere. Next I tried calling the Owner Steve he said he will be on site to make sure the job got done and done right. Well that was just as bad, everything he touched I had to have someone else come in behind him and fix his work. I had to point obvious stuff to him. Each time he was here he left his 87yr old father with dementia in the car with no heat, for hours. Just think wow if this is how he treats his father now wonder this job has gone to crap. So since this job started in July 2021 and still not done, we have had to do punch list stuff I had asked over and over to be completed and was not. A big hang up was some cabinet fronts had to be replaced which took 5 months to get, now I know things are taking a while but I believe they were never ordered by conversations I have had with Andrew. Finally got them after they dropped off at front door and we are installing well because no one ever follow up to install or come back to. Turns out they are not correct but we have to make due. But in the end Century Kitchens and Bath have walked away from this job unfinished. I would say the construction team was great and I do love my kitchen but make me sad too of all the trouble I have had. My advice is always check references verbally about how company did start to finish. And don’t pay all the big money toward the front and middle spread it out more at the end. We spent over 50K on the remodel and it is horrible that Century Kitchens and Bath have walked away, there is no more money to be made here. All they care about is going where the money is…. I hope this never has to happen to anyone else…..And never ever ever use Century Kitchens and Bath….ever"

Lisa L on February 2022

Customers say: Terrific value

20 years of experience

Factory Plaza is your place for kitchen cabinets and countertops needs. We can make new cabinets, refinish your doors, fabricate granite, marble or quartz countertops. Factory Plaza is one of the largest manufacturers of kitchen cabinets in the Midwest. We make our own brand American Wood Cabinets. We are a leader in the granite, marble & quartz fabrication and installation industry. Factory Plaza creates immaculate kitchen countertops, islands, bars, bathroom vanities, fireplaces. We provide quality, service and value beyond compare. Factory Plaza has earned a very good reputation over years: A+ rating from BBB, Angie’s List Super Service Awards, Best of Houzz Awards, and over a thousand 5-star reviews across the web. Factory Plaza is a family-owned business headquartered in Bensenville, IL. Here, at Factory Plaza our customers are our neighbors, our friends, and our business partners.

"I have been working with Mario, and found the experience to be incredibly difficult and disappointing. I provided pictures of the layout of my kitchen and measurements of cabinets, and inquired multiple times if there is anything else I need to ensure my kitchen is "finished". Mario was little to no help, and stated he isn't a designer. I was not expecting him to design anything, merely ensure as a cabinet expert and project manager for your company that all components needed to finish my kitchen were included in my order. I was first told that the cabinets were solid wood cabinets by Mario - only to find out the boxes are actually not solid wood and neither is my complete door for my shaker cabinet. This was not upfront or honest. My cabinets were delivered (with some damage pictures attached - Mario did not respond when I called repeatedly as they were being delivered or my urgent emails. Over a day later he advised I could drive my cabinets back in myself and they can fix them - I live in downtown Chicago and paid for delivery - obviously this was not an option), and despite telling me I had white shaker cabinets, I actually have unpainted boxes and an unfinished bottom on my cabinets. Additionally, there was not a panel to cover where this unpainted box would show by my microwave and no shelves for two of my upper cabinets. Mario took zero responsibility when I called and voiced my frustration and concerns. He informed me "he is not a mind reader". I did not expect him to be a mind reader, but did expect him to be a professional with better customer service. Also, when placing the order for the cabinets Mario stated he would keep me updated every step of the way. This NEVER happened. I pushed for every update, they were delayed beyond the date he advised I would have them. During my countertop measurements I was told by the very nice gentleman, Tom, that came out that the countertop would not fit in my elevator (despite the fact the same size countertop has already been in my place in that same elevator - and neighbors also had the same size countertop in one piece). Thankfully, Natalia helped me while Mario was out, and worked to find an option to have these countertops delivered in one piece (kudos to her). I was so grateful at instillation that countertop was in one piece. I provided pictures to Natalia prior to instillation showing my level cabinets. At no point did the installers state my cabinets were not level to lay the countertop. They placed the countertop DIRECTLY WITH WEIGHT on my DISHWASHER! Pictures of this are included. Shivs where put in, but the weight was not on them. MY contractor (not factory plaza) saw this and was immediately VERY concerned. He rectified the situation immediately out of fear the legs were going to break off my dishwasher. He also filled in part of the area around the shiv and countertop as NOTHING had been filled in or sealed correctly, and he was mortified another professional would leave my kitchen in this shape. There were also two small chips on the edge of my countertop from instillation which my contractor pointed out to me. After a week of emails, the installers were back out today to try and fix what had gone wrong. They sealed what was missed, evened out out the caulking for the shivs which had been left sticking out. Then when I asked if anything could be down about the chips they said yes, we can buff them right out. This resulted in one hand sanding creating a divot in my countertop. Then Roberto working endlessly to try to even this back out and match the corner rounds and even/smooth the side. He worked very hard to do this, but the corners do not match as they did at the time of installation, and the side is smooth but uneven (spots that have a noticeable dip when you run your hand across the surface). My purchase was for countertops with flat edges and matching corners. I do not have this. Also, when trying to repair the chips to the countertop which were from installation the workers began sanding the countertops (with no furniture coverings or warning about the amount of dust that was about to be generated). My furniture will need to be professionally cleaned due to how this was done, and the quartz dust that covered EVERYTHING in the condo. Additionally, an installer broker a pricey glass and chrome soap dispenser. I found it very unprofessional that the item was broken and NOT mentioned to me. I went into the bathroom to find it broken and no one else besides the installer had used that bathroom. Mario has to call me as he as he said he would do 5 days ago, I have followed up via phone and email. I also emailed and called the owner/VP - Darek Bosek with no response. His email if you need it for the future is Darek@factoryplaza.com. I would never work with them again. The price was right, but this is a situation of you get what you pay for from them."

Autumn C on November 2020

Factory Plaza is your place for kitchen cabinets and countertops needs. We can make new cabinets, refinish your doors, fabricate granite, marble or quartz countertops. Factory Plaza is one of the largest manufacturers of kitchen cabinets in the Midwest. We make our own brand American Wood Cabinets. We are a leader in the granite, marble & quartz fabrication and installation industry. Factory Plaza creates immaculate kitchen countertops, islands, bars, bathroom vanities, fireplaces. We provide quality, service and value beyond compare. Factory Plaza has earned a very good reputation over years: A+ rating from BBB, Angie’s List Super Service Awards, Best of Houzz Awards, and over a thousand 5-star reviews across the web. Factory Plaza is a family-owned business headquartered in Bensenville, IL. Here, at Factory Plaza our customers are our neighbors, our friends, and our business partners.

"I have been working with Mario, and found the experience to be incredibly difficult and disappointing. I provided pictures of the layout of my kitchen and measurements of cabinets, and inquired multiple times if there is anything else I need to ensure my kitchen is "finished". Mario was little to no help, and stated he isn't a designer. I was not expecting him to design anything, merely ensure as a cabinet expert and project manager for your company that all components needed to finish my kitchen were included in my order. I was first told that the cabinets were solid wood cabinets by Mario - only to find out the boxes are actually not solid wood and neither is my complete door for my shaker cabinet. This was not upfront or honest. My cabinets were delivered (with some damage pictures attached - Mario did not respond when I called repeatedly as they were being delivered or my urgent emails. Over a day later he advised I could drive my cabinets back in myself and they can fix them - I live in downtown Chicago and paid for delivery - obviously this was not an option), and despite telling me I had white shaker cabinets, I actually have unpainted boxes and an unfinished bottom on my cabinets. Additionally, there was not a panel to cover where this unpainted box would show by my microwave and no shelves for two of my upper cabinets. Mario took zero responsibility when I called and voiced my frustration and concerns. He informed me "he is not a mind reader". I did not expect him to be a mind reader, but did expect him to be a professional with better customer service. Also, when placing the order for the cabinets Mario stated he would keep me updated every step of the way. This NEVER happened. I pushed for every update, they were delayed beyond the date he advised I would have them. During my countertop measurements I was told by the very nice gentleman, Tom, that came out that the countertop would not fit in my elevator (despite the fact the same size countertop has already been in my place in that same elevator - and neighbors also had the same size countertop in one piece). Thankfully, Natalia helped me while Mario was out, and worked to find an option to have these countertops delivered in one piece (kudos to her). I was so grateful at instillation that countertop was in one piece. I provided pictures to Natalia prior to instillation showing my level cabinets. At no point did the installers state my cabinets were not level to lay the countertop. They placed the countertop DIRECTLY WITH WEIGHT on my DISHWASHER! Pictures of this are included. Shivs where put in, but the weight was not on them. MY contractor (not factory plaza) saw this and was immediately VERY concerned. He rectified the situation immediately out of fear the legs were going to break off my dishwasher. He also filled in part of the area around the shiv and countertop as NOTHING had been filled in or sealed correctly, and he was mortified another professional would leave my kitchen in this shape. There were also two small chips on the edge of my countertop from instillation which my contractor pointed out to me. After a week of emails, the installers were back out today to try and fix what had gone wrong. They sealed what was missed, evened out out the caulking for the shivs which had been left sticking out. Then when I asked if anything could be down about the chips they said yes, we can buff them right out. This resulted in one hand sanding creating a divot in my countertop. Then Roberto working endlessly to try to even this back out and match the corner rounds and even/smooth the side. He worked very hard to do this, but the corners do not match as they did at the time of installation, and the side is smooth but uneven (spots that have a noticeable dip when you run your hand across the surface). My purchase was for countertops with flat edges and matching corners. I do not have this. Also, when trying to repair the chips to the countertop which were from installation the workers began sanding the countertops (with no furniture coverings or warning about the amount of dust that was about to be generated). My furniture will need to be professionally cleaned due to how this was done, and the quartz dust that covered EVERYTHING in the condo. Additionally, an installer broker a pricey glass and chrome soap dispenser. I found it very unprofessional that the item was broken and NOT mentioned to me. I went into the bathroom to find it broken and no one else besides the installer had used that bathroom. Mario has to call me as he as he said he would do 5 days ago, I have followed up via phone and email. I also emailed and called the owner/VP - Darek Bosek with no response. His email if you need it for the future is Darek@factoryplaza.com. I would never work with them again. The price was right, but this is a situation of you get what you pay for from them."

Autumn C on November 2020