We pride ourselves in using only the finest brands of garage doors available. Please call or email us to schedule an appointment, and let us show you why cedarburg overhead door has been ozaukee, washington & northern milwaukee counties’ number one garage door sales and service providers since 1984!
6 employees. No subs. Cost is determined by the job. Travel charges and service fees may apply.
Business highlights
42 years of trusted experience
Emergency Services Offered
Services we offer
Repair & replacement of overhead garage doors and openers.
Description of Work: In September, 2012 Cedarburg Overhead Doors installed a new door for our single car garage. Since then, the door has worked flawlessly except twice, both minor glitches, once we needed a new battery and the other a sensor was blocked. In both instances, we called Cedarburg owner Jerry Herbst and instantly he was back to us with instructions on how to correct the stoppage. Jerry is tradesman who sells you a product and then provides after sale- service. If you need a need garage door give Jerry a call.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kris M.
11/2015
3.0
garage doors
 + -1 more
unknown
Description of Work: The repairman's mantra was repeated...repeatedly! How they only do the kind of work they would want done on their own garage. I guess his garage door sticks & doesn't open right. Work was adequate: garage door cables replaced. Easy to make appointment & have door assessed. Had the repair gone better we would've used them to replace the garage door a couple years from now. Like another reviewer, we felt some pressured to install an expensive new door system (see mantra above). At the initial assessment I was told--if needed--all moving door hardware could be replaced for $150-$200. The repair was scheduled for 4 hr time window. We requested & repairman agreed to make a courtesy call prior to arrival/en route so all parties could be present. No courtesy call. Repairman came 1 hr prior to repair window & wouldn't wait, not all parties were present. | |During the repair he pointed out a problem area that should've been noted during 1st assessment & decision making process (possible game changer). While repairing he said parts are no longer made for this door & we might find them on ebay...so, the parts we were told could be replaced were not. The repairman talked fast & over questions. Said he was 'sorry' a lot but that doesn't fix a door or clarify why the repair didn't proceed as anticipated. The restrung door didn't open well & stuck along the curve. Door felt like it may roll down suddenly or fall off rails if forced. In short, dangerous. I used silicon spray on all metal parts/ bearings and it works fine now. We think a good repairman would know to use, or advise using, lubricant if door didn't work properly. A new safety cable was a 50% upcharge. We installed our own for under $10. "
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Cedarburg Overhead Door Company
The first issue of the time for arrival is difficult to be precise. I am sorry we were early. As far as the repair, we desperately tried to talk him out of doing the repair and did inform him that an old fiberglass door with extension springs is never going to work properly and the door should be replaced. He insisted on us doing the repair and we did, with trying to hold the cost down as much as possible. Lubricating the door is good and we do do it, but, it will need to be done on a regular basis.
annette S.
03/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: Replaced garage door and opener. Although I initially. Gave them the wrong style number, they gave us the one we wanted and they were very understanding about the matter. We would definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia J.
12/2014
5.0
garage doors
 + -1 more
unknown
Description of Work: Put new garage door opener on an attached garage and moved the old opener to a detached garage. Put a new garage door on same detached garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Ruthann S.
07/2014
4.0
garage doors
 + -1 more
unknown
Description of Work: installed garage door openers. Install was great, still getting to know openers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Keith S.
06/2013
5.0
garage doors
 + -1 more
See above.
Description of Work: 1st time came out to check out erratic door operation. Unlike other door services, Jerry did not tell me that we had to replace the garage door opener. He did not charge me for the service call. 2nd contact was via phone. I had isolated the problem. Rather than sending someone out, phone contact told me how to fix it. Would LIKE to use these guys, but no reason why you shouldn't.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sue A.
07/2012
5.0
garage doors
 + -1 more
unknown
Description of Work: Jerry came out same day we called to look at our garage door and give us a quote on a new door. New door installed two days later as scheduled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
vincent J.
02/2012
5.0
garage doors
 + -1 more
couldn't be happier.
Description of Work: Had a spring go out on the garage door new years day night and he called me back within a half hour and came the next morning and had it fixed in 20 min. (awesome)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
DENNIS M.
11/2008
5.0
garage doors
 + -1 more
Very informative in selecting doors and style.
Description of Work: Replaced one single and one double garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Allen C.
08/2008
5.0
garage doors
 + -1 more
They were outstanding. They ended up coming out and doing the work the next day. They were very punctual, very friendly and easy to work with. They explained everything to us after they were done.
Description of Work: They installed a new garage door for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary L.
06/2008
5.0
garage doors
 + -1 more
We went to the showroom because we wanted a different door. We had to order it. We scheduled a time for them to come. They came while we were at work. My husband had left a note and they took care of it. We would have never known they were here except for the new door.
Description of Work: They replaced the entire garage door. They took the old one off and hauled it away for us. They programmed our new openers for us. They cleaned up everything.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Lyle G.
06/2007
5.0
garage doors
 + -1 more
Outstanding.
Description of Work: Garage door malfunctioned at 7:30am, and we could not get it opened. Cedarburg Door was here within the hour and had the door fixed within 20 minutes. Amazing responsiveness. Complete explaination of why the door malfunctioned and how to better maintain it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
STEVEN K.
03/2007
5.0
garage doors
 + -1 more
unknown
Description of Work: Removed & replaced garage door & garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Paul B.
09/2006
2.0
garage doors
 + -1 more
Most of the work was done in workman-like fashion, functional but not detailed or adjusted. Don't expect precision. Overall, all employees were courteous but apparently lacked training. The number of mistakes found was disturbing. Wires were routed along moving belts and/or pulleys or installed where wires could easily be kicked or caught on passing equipment or tools. Off-centered and crooked hanger placement on two of the doors. Of greatest concern was the very poor connection of the torsion bar to the header. Installers used bent, half-driven nails instead of lag bolts to secure this vital part. A follow up visit by installer to make adjustments resolved none of the problems of one opener bouncing the door when closing. A service call from a different company revealed door and rail settings to be out of adjustment, and little to no lubrication used on moving parts in contradiction of the owners manual. I recommend a very close inspection of the work if you use this company.
Description of Work: Installation of three garage doors and openers.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$3,500
Response from Cedarburg Overhead Door Company
THE MEMBER'S COMMENTS ARE INACCURATE. HIS GARAGE OPENING'S WERE NOT SQUARE OR OF PROPER SIZE. THE OPENING DID NOT HAVE PROPER 2X4 SUPPORTS AND THE WIRES WERE NOT INSTALLED BEHIND THE DRYWALL BY THE ELECTRICIAN. THE TORSION BAR WAS SECURED BY 3 1/2" LAGS. I MADE NUMEROUS CALL BACKS TO TRY TO ANSWER ALL OF HIS CONCERNS. WE TOOK DOWN AND REINSTALLED THE TRACKS TRYING TO MEET HIS EXPECTATIONS. ALL DOOR AND OPENER PARTS WERE LUBRICATED PER MANUFACTURERS RECOMMENDATIONS. ALL EMPLOYEES ARE TRAINED AND HAVE INSTALLED HUNDREDS OF DOORS AND OPENERS. HIS COMPLAINTS OF THE HANGERS INVOLVED THE PERFORATED ANGLE ON THE CEILING WAS NOT ALL FACING THE SAME DIRECTION. I CORRECTED THIS AND MADE SURE THE HANGERS WERE LEVEL AND PLUMB.
DOUGLAS B.
05/2005
5.0
garage doors
 + -1 more
CAME ON A SUNDAY TO REVIEW THE JOB. HAD CALLED ABOUT REPAIRING OLD OPENER THAT WAS MALFUNCTIONING. HE LAID OUT ALL THE OPTIONS FROM DOING NOTHING TO REPAIR TO REPLACEMENT WITH PRICES. JOB COMPLETED LATER THAT WEEK IN ONE DAY. GREAT SERVICE ALL AROUND.
Description of Work: REPLACED TWO DOOR OPENERS, INSTALLED EXTERIOR CONTROL PANEL AND 3 REMOTE SWITCHES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Jane C.
01/2005
5.0
garage doors
 + -1 more
GOOD WORK. PLEASED WITH THE RESULTS, THE SERVICEMAN WAS PLEASANT AND COMMUNICATED WELL. WORKED WITH US ON PRICE, AS WE NEEDED AN UPGRADED UNIT.
Description of Work: OVERHEAD OPENER REPLACEMENT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DENNIS M.
07/2004
5.0
garage doors
 + -1 more
NO COMPLAINTS OR DISAPPOINTMENTS. JERRY WAS ON TIME FOR THE ESTIMATE AND THE DOORS WERE INSTALLED AS PROMISED. THE GARAGE WAS SWEPT CLEAN AND ALL OF THE OLD DOORS, HARDWARE, AND PACKAGING MATERIAL WERE HAULED AWAY.
Description of Work: REPLACED TWO 7' OVERHEAD GARAGE DOORS, ONE SINGLE AND ONE DOUBLE, WITH FOAM CORE STEEL DOORS WITH WINDOWS IN THE TOP PANEL. THE EXISTING OPENERS WERE NOT REPLACED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,756
KENNETH W.
05/2004
5.0
garage doors
 + -1 more
HE WAS COURTEOUS, HAD ME CHECK OUT A FEW THINGS BEFORE COMING OUT TO MAKE SURE THE VISIT WAS NECESSARY. HE QUICKLY REPLACED THE LOGIC BOARD AND ALSO PUT IN A BATTERY FOR THE KEYPAD ENTRY. HE THEN REPROGRAMMED THE REMOTE AND THE KEYPAD ENTRY. HE MADE A RECOMMENDATION TO REPLACE THE GARAGE DOOR, BUT WASN'T PUSHY, AND ANSWERED QUESTIONS ABOUT HIS RECOMMENDATION.
Description of Work: REPAIRED GARAGE DOOR OPENER, REPLACED THE LOGIC BOARD IN THE UNIT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Cedarburg Overhead Door Company is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 5:00 AM - 5:00 PM
Tuesday: 5:00 AM - 5:00 PM
Wednesday: 5:00 AM - 5:00 PM
Thursday: 5:00 AM - 5:00 PM
Friday: 5:00 AM - 5:00 PM
Saturday: 5:00 AM - 3:30 PM
Cedarburg Overhead Door Company accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Cedarburg Overhead Door Company offers free project estimates.
Yes, Cedarburg Overhead Door Company offers eco-friendly accreditations.
No, Cedarburg Overhead Door Company does not offer a senior discount.
Yes, Cedarburg Overhead Door Company offers emergency services.
No, Cedarburg Overhead Door Company does not offer warranties.
Cedarburg Overhead Door Company offers the following services: Repair & replacement of overhead garage doors and openers.