Pratt's Professional Chimney Service

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Pratt's Professional Chimney Service is a Family and Veteran owned and operated full service chimney company! We pride our-selves in providing the highest quality of workmanship at the fairest possible price! Our chimney sweeps are Nationally Certified and our company is a member of the National Chimney Sweep Guild. Our honest and friendly service is unmatched. We truly care about the safety and security of your family and will treat your home as if it was our own. We Strive to be the best and run our company with Honesty, Integrity, and Quality Workmanship.

Business highlights

20 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Highest Quality of Workmanship at the Fairest Possible Price... Chimney Repairs, Chimney Sweep, Chim-scan, Chimney Relining, Caps, Dampers, Gas log installation, Chase tops, Tuck pointing, Rebuilds, Poured Crowns, Waterproofing, and more!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8247 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
12%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 247 reviews

MARYELLEN C.
06/2016
3.0
chimney repair
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Pratt's Professional Chimney Service
Take care, thank you!!

Susanne D.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you for your review! Take care!!

David H.
05/2016
3.0
chimney repair
  + -1 more
unknown
Description of Work: Didnt really end up doing what I hired them for. Then gave a ridiculously high quote for a bunch of over the top repairs and in so many words said, "Yeah its a bit far for us to come here for any less than $1,800 worth of repairs", so here is an estimate for a bunch of stuff you really dont need right now

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$150

Response from Pratt's Professional Chimney Service
Hello [Member Name Removed], We take pride in our company and do not do work that is not needed. The quote that was given to you was given to ensure safety for exhausting your service flue (gas appliance) and was quoted $500.00 less than you noted above. We are concerned that you may have our company confused with another, do to the months that have passed since our January appointment. Please let us know if you have any questions, we service your area very frequently and would not hesitate to make sure you are confident with reasons of why we quoted the work that is needed at your home. Regards, Angie

Chris M.
05/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you for your review. Have a great summer!!

Debra N.
05/2016
4.0
chimney caps, chimney repair
  + 0 more
unknown
Description of Work: Placed chimney caps in the fall, dont recall exact date. There was some misunderstanding about the work to be done but it was resolved quickly. B rating was just because of miscommunication on both of our accounts. I dont remember the cost but it was a deal purchased thru Angie's list and it was a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!! Hope you are having a great summer!! Take care!

Judith D.
05/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Still deciding
Rating CategoryRating out of 5

Response from Pratt's Professional Chimney Service
Thank you!!! Hope you are enjoying your summer!!

Adam N.
04/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Pratt's Professional Chimney Service
Thank you!! Take care!!

STEVE AND KARRIE R.
04/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you for your response. We are glad to help you with your chimney needs! Take care

Patrick B.
04/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Pratt's Professional Chimney Service
Thank you for the review. We are glad to provide great service to our customers.

Dean H.
03/2016
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!!

Heather Y.
03/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!!

Wanda B.
03/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: All seemed to go well and according to our agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Pratt's Professional Chimney Service
Thank you for your review!

Jennifer G.
03/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Very impressive and professional company. We were very happy with the options they provided and the work they completed. Will definitely use them again for future chimney needs!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Response from Pratt's Professional Chimney Service
Thank you, we look forward in having you as our customer for many years to come.

Sean B.
03/2016
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!

Sandra R.
03/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pratt's Professional Chimney Service
Thank you!!

JOSEPH L.
03/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you, take care!!

eric J.
03/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Went great -no problems, and had some good suggestions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Please let us know if you have any further questions. Thank you!!

Daniel R.
02/2016
5.0
chimney repair
  + -1 more
very well - good job
Description of Work: chimney inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pratt's Professional Chimney Service
Thank you!!

James G.
02/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Chimney inspection. No work beyond the inspection was needed but we were satisfied with their work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Pratt's Professional Chimney Service
Thank you!!

janetlynn O.
02/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Pratt's Professional Chimney Service
Thank you!

CJ B.
02/2016
5.0
chimney repair, chimney sweep
  + 0 more
.
Description of Work: Chimney sweep. The employee arrived on time, was efficient and cleaned up after the job was complete. Overall, we were very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pratt's Professional Chimney Service
Thank you for your review! Take care!

Katie L.
02/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!

Nick B.
02/2016
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pratt's Professional Chimney Service
Thank you!!

Gary M.
02/2016
5.0
chimney repair
  + -1 more
unknown
Description of Work: Inspect fireplace & chimney. No actual work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

James H.
02/2016
4.0
chimney repair
  + -1 more
unknown
Description of Work: While the technician did a nice job of cleaning the firebox area and inspecting the exterior crown, I did not see any evidence of sweeping the flue. From previous cleanings, it is my understanding that sweeping the flue is a critical step. It is also a step to be performed as listed in the Big Deal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$140

Response from Pratt's Professional Chimney Service
Please let us know if you have any questions for us. Take care!!

Contact information

34928 67th Street, Burlington, WI 53105

http://www.prattschimney.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Masonry,
Home inspection,
Gas Logs,
Water Heaters

FAQ

Pratt's Professional Chimney Service is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 2:00 PM

Pratt's Professional Chimney Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pratt's Professional Chimney Service offers free project estimates.
Yes, Pratt's Professional Chimney Service offers eco-friendly accreditations.
No, Pratt's Professional Chimney Service does not offer a senior discount.
Yes, Pratt's Professional Chimney Service offers emergency services.
Yes, Pratt's Professional Chimney Service offers warranties.
Pratt's Professional Chimney Service offers the following services: Highest Quality of Workmanship at the Fairest Possible Price... Chimney Repairs, Chimney Sweep, Chim-scan, Chimney Relining, Caps, Dampers, Gas log installation, Chase tops, Tuck pointing, Rebuilds, Poured Crowns, Waterproofing, and more!

Contact information

34928 67th Street, Burlington, WI 53105

http://www.prattschimney.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 2:00 PM