Description of Work: Basement Remodel project started 12 years ago by McCoy and completed by another contractor two years later. A Large part of the wall and ceiling framing McCoy did was not according to the plan we had discussed. One wall had to be reframed because the inspector would not approve it and they did do that reframing. McCoy said they would correct all the out-of-plan work that they had done at their own cost but never did after a year of discussing. We hired another tradesman who took out all the McCoy work that was contrary to our plan, and rebuilt the basement to our plan within 6 months.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$20,000
Response from Mccoy Contractors Inc
With all due respect this reviewer ... the project was said to have commenced 12 years ago and we have no record any issues. Quality workmanship and customer service over our 58 years and 20,000 projects is something we take VERY seriously at McCoy as our reviews and award winning reputation indicate. We remain available to reconcile any and all complaints irregardless of time. We ask that this review lodged from 12 years ago be absorbed by our patrons for its current face value as we can be a targets for competitive chicanery.
LINDA W.
12/2014
5.0
basement waterproofing
 + -1 more
unknown
Description of Work: New drain tiles on the East and South side of my house. This work was done about 10 years ago
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
JIM L.
03/2007
3.0
basement waterproofing
 + -1 more
This was a high pressure estimate which we were not comfortable with.
Description of Work: They came and gave an estimate.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
RODNEY L.
02/2007
5.0
basement waterproofing
 + -1 more
The job went very well. I am very satisfied with the work that they did and I have not had any problems since they completed it 5 years ago.
Description of Work: Replaced the drain tile along two walls in the inside and one wall on the outside. Also, they waterproofed one wall on the outside.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
JOSE S.
01/2007
1.0
basement waterproofing
 + -1 more
The representative from McCoy did communicate to me that even though he was not clear as to where the water was coming from, the work he would perform would take care of the water in the basement. Guaranteed. As any consumer would, I called another basement specialist for a second estimate. John Voight, a representative from B Dry, came to provide me such estimate. Mr. Voight asked many questions and was not comfortable giving me an estimate without knowing the reason why I was getting water in my basement. Thanks to John's investigative approach he was able to determine that the water was not coming from outside of the house but from a clogged laundry tub. The regeneration of water from the water softener and iron filter every morning at 2am was too much for the clogged tub. NO BASEMENT PROBLEM! THIS COULD HAVE COST ME $7,0000.00 AND A BIG SCAR MARK IN THE BASEMENT FLOOR, WHICH COULD BE A DEAL BREAKER WHEN SELLING A HOUSE IN WISCONSIN. P.S. The work would have cost $2,500.
Description of Work: Even though McCoy contractors did not perform repairs in my basement they did charge me $500.00 to determine the reason for water being in my basement. The process involves a visual inspection of the basement and drilling out two areas of the basement floor to make a visual inspection of the tile system. After the cement floor holes were cemented back an explanation is given as to how the issue will be corrected. An estimate for $7,000.00 was then provided to me.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Mccoy Contractors Inc
We respectfully submit that this review was written 6 years after the inspection and is difficult to respond to. We ask the reader to read all our reviews and responses and recognize a timing trend of negative reviews. We take all feedback with an eye for improving but when a reviewer recommends another contractor often times it is unfortunately solicited. We nevertheless will take all efforts to improve our services as that is what made us the leader in foundation repair.
LINDA M.
04/2006
4.0
basement waterproofing
 + -1 more
From the cost estimator through the general manager of the project, to the workers, themselves, everyone was very thorough, considerate and professional plus they guarantee their work. This is very important in today's world.
Description of Work: Basement walls(foundation) had small leaks due to clogged drain tiles which were over fifty years old.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$11,800
LISA K.
08/2003
2.0
basement waterproofing
 + -1 more
THEIR ESTIMATE WAS A COUPLE OF THOUSAND DOLLARS HIGHER THAN WHAT WE GOT FROM SEVERAL OTHER CONTRACTORS. MIKE W.'S APPROACH WAS A 'HARD SELL' AND HE TRIED TO GUILT US INTO EXTRA REPAIRS NO ONE ELSE HAD SUGGESTED. HE KEPT TELLING US WE HAD A 'BIG PROBLEM'--WE WERE ALREADY AWARE.
Description of Work: ESTIMATE FOR BASEMENT WALL REPAIR.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
TIM S.
06/2003
3.0
basement waterproofing
 + -1 more
THEY DIDN'T GIVE US A WRITTEN ESTIMATE; JUST A VERY HIGH FIGURE FOR AN ESTIMATE.
Description of Work: ESTIMATE TO FIX FOUNDATION
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
LYANNE H.
09/2002
4.0
basement waterproofing
 + -1 more
I JUST DECIDED ON A DIFFERENT COMPANY THAT COULD PROVIDE THE SAME SERVICE AT A LOWER COST. BOB HEITEL WAS VERY PERSONABLE AND HELPFUL OFFERING ME OTHER OPTIONS TO CONSIDER WHICH I APPRECIATED AS WELL.
Description of Work: I NEEDED TO HAVE A WINDOW WELL DUG OUT, A DRAIN TILE INSTALLED AND THE WELL FILLED WITH STONE. THIS WOULD HAVE INCLUDED CLEAN UP AS WELL.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
CHRISTOPHER W.
11/2001
4.0
basement waterproofing
 + -1 more
THEY WERE PRETTY GOOD. I'D PROBABLY USE THEM AGAIN.
Description of Work: THEY HAD TO STRAIGHTEN AND REPAIR A LEAKING WALL IN THE BASEMENT. THEY REPLACED A CONCRETE WALKWAY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Foundation Repair,
Excavating,
Basement Remodeling,
Drain Pipe Installation,
Wells and Pumps,
Stone and Gravel,
Egress Windows
FAQ
Mccoy Contractors Inc is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Mccoy Contractors Inc accepts the following forms of payment: Check