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NEAT NIX CARPET CARE

Carpet Cleaning, Upholstery Cleaning, Dryer Vent Cleaning,

About us

*Call us today for a FREE estimate* Ask About Our Angie's List Deals. Reliable and Trustworthy Cleaning Service Neat Nix Carpet Care is your industry-leading carpet cleaning company in Portland, &Vancouver. We provide a variety of services, including carpet cleaning, carpet repair, upholstery cleaning, Mattress cleaning, carpet stain removal, carpet stretching, rug cleaning, leather cleaning, carpet water extraction, carpet flood repair, pet odor treatment, and more. We have the skill and experience necessary to serve as your professional carpet cleaning and upholstery cleaning company, offering the highest quality services and customer care in the area.

Business highlights

17 years of trusted experience

Services we offer

CARPET & UPHOLSTERY CLEANING, WOOL AREA RUGS & RV'S USING GREEN CLEANING SOLUTIONS, TILE & GROUT CLEANING.

Services we don't offer

LEATHER FURNITURE, VINYL FLOORING, OR WOOD CLEANING.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-238 of 238 reviews

Carolyn H.
02/2015
3.0
carpet cleaners
  + -1 more
He told me not to walk on it for 2 days; I waited those two days but then maybe a week or two later the spots were right back.
Description of Work: I purchased a big deal for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from NEAT NIX CARPET CARE
Hi [member name removed], Thank you for your review. As always, we try our best to clean your carpet to look the best it can look. In your case the carpet is older, and as we clean the surface of the carpet, we have no control over what's in the carpet backing or the pad (usually previous spills). When the carpet gets wet, the wicking action while the carpet is drying can sometimes bring up those unpleasant stains to the surface. Again, this is something no carpet cleaner can control. We wish we could make your carpet look brand new, but that is just not a reasonable expectation. Thank you for your business. Nick

Janet D.
02/2015
3.0
carpet cleaners
  + -1 more
The master bedroom carpet was really dirty. There wasn't any extra cleaning of the dirtiest areas and no conversation with me about extra work to clean these areas. Upon leaving, I was told "we did the best we could do, but some dirty areas will remain. Their website advertises, and the Deal stated that extra stain removal might cost more, and I dis tell Nick about the stains prior to his beginning cleaning. As noted, he did not talk about extras. I was willing to pay more, and did tell him prior to the service. Compared to previous carpet cleaning experiences, I thought his service was pretty cursory.
Description of Work: Cleaned carpets in 3bedrooms, hallway, and I added 12stairs to the deal for $5 per step.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from NEAT NIX CARPET CARE
Hi (Member name removed), We are disappointed that we did not meet your expectations, but appreciate your feedback to see where we can improve. As I recall, you recently retired and bought this home. Congratulations on both! I think we can both agree that the carpet has been there for a while, and that it hasn't been cleaned in a while. Before we started cleaning I explained to you what the results will be. Some stains will not come out, some stains might return, we can not clean away wear. The average life span for carpeting is 8-10 years, according to the Carpet and Rug Institute. We always give our best effort, but it's unreasonable to expect us to make your carpet look new. Thank you for your review! Nick Kovac/owner Neat Nix Carpet Care

Robert D.
02/2015
5.0
carpet cleaners
  + -1 more
Showed up on time and did a great job. Very careful around furniture and careful not to track dirt back on to clean carpet.
Description of Work: Shampoo carpet in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard G.
01/2015
4.0
carpet cleaners
  + -1 more
Not clear from their service area map that we were out of their service area. Could not magnify it to see actual boundaries.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from NEAT NIX CARPET CARE
Hi [member name removed], We were. certainly sorry to tell you that we do not service your area. Portland metro covers a large area, and my suggestion is that you give us a call to check if we service your area before buying our Big Deal. Again, sorry for the inconvenience. Nick

Steven O.
12/2014
5.0
carpet cleaners
  + -1 more
Overall, pretty good. Failed to clean pet skin oil where golden lay next to my home office desk (first time), which is why only a B
Description of Work: Cleaned carpets on stairs and in several rooms upstairs & down

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Susan F.
11/2014
5.0
carpet cleaners
  + -1 more
They were very polite and did a great job.
Description of Work: cleaned master bath, master closet, hall and basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Renee H.
11/2014
5.0
carpet cleaners
  + -1 more
It is really reassuring to hire a service that is as professional in reality as it presents itself to be, and Neat Nix is that one. We phoned Nick to discuss his services, cost, methods, etc. He was very professional and gave us what we felt was a very fair estimate, and the final cost was right in that ballpark. He phoned a couple times the morning of the service to let us know when he would arrive and was spot on. We really appreciate his timeliness. He arrived with his team. Usually he has one partner, Gary, but that day he had two. After looking over the carpeting they set to work. Nick has everything choreographed and the team is very efficient. The results were amazing! Our carpet is bright and new looking! He also cleaned some smaller wool area rugs that were not included in the cost and they look as if they have new life. We would definitely hire him again. It is a pleasure to work with someone so organized and professional who delivers what he advertises.
Description of Work: Nick and his team beautifully cleaned our carpeting throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Michael N.
10/2014
5.0
carpet cleaners
  + -1 more
Nick was great. Professional, on time, friendly and thorough. His crew worked quickly and Nick set our expectations clearly about how well he'd do on stains and area rugs. We were very pleased and plan to have him back on a more regular basis.
Description of Work: Cleaned all carpets and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Alice M.
10/2014
5.0
carpet cleaners
  + -1 more
Nick uses very friendly chemicals. He is immaculate and very punctual. He gives us shoe covers and he and his assistant wear them as well. They put down mats on the wood floor so no water lands on it. He has the latest equipment. His equipment is spotless. He doesn't upsell at all. He is very personable and business like at the same time. We have had him come out 4 years now.
Description of Work: Carpet cleaning & cleaned a recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from NEAT NIX CARPET CARE
Thank you [member name removed] for your kind words. It's always a pleasure to see you and Tom. Nick

Neal L.
10/2014
5.0
carpet cleaners
  + -1 more
Everything went well, they just don't have the right equipment to do the work.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5

Response from NEAT NIX CARPET CARE
Thank you for writing a review [member name removed]. We appreciate your high marks even though we couldn't clean for you due to the fact that you live in a high rise, and require a portable carpet cleaning unit, and we do not operate one of those. Once again, thank you! Nick

Nanci L.
09/2014
5.0
carpet cleaners
  + -1 more
They were prompt to return calls and schedule. On time to do the work and did what they said they would do for a fair price.
Description of Work: Cleaned living room and hall carpet, sofa and two chairs. As a bonus he did the carpet in our camping trailer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

George B.
09/2014
5.0
carpet cleaners
  + -1 more
I made an error when I first submitted this review. I have just corrected my abcdefI was using my phone and didn't see that the abcdef ratings were high to low instead of low to high. I inadvertently rated NeatNix as an F when I mean to give them an A!. I want everyone to know that these people are great and I am so sorry for my mistake. I will wear my glasses next time!
Description of Work: The carpet looks and smells great! Prompt, responsive service. Nice people. Green products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from NEAT NIX CARPET CARE
Hi George, Thank you for correcting your mistake, I hope it wasn't too big of a hassle. Nick

rhea K.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The two fellows arrived promptly and immediately got to work,first covering their shoes with paper booties and laying covering over the hardwood floors on the first floor landing to ensure no mess. The carpet has been professionally cleaned many times but this time almost all stains were removed. Carpet is wool but over 25 years old!! It looks great!!! I was given the discount rate on the extra carpet cleaning but the cost of the couch cleaning seemed high. All in all they did a terrific job and will not hesitate to call them again.
Description of Work: The carpet in three bedrooms, hall and one stairway was cleaned, as well as one couch and one loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David H.
09/2014
5.0
carpet cleaners
  + -1 more
The service went fine and they did a great job. They did exactly what the deal stated. Two technicians came out and completed the job in less than an hour. They cleaned on large room upstairs. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a Carpet Cleaning and Deodorizing for 3 Areas and a Hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carolyn H.
08/2014
5.0
carpet cleaners
  + -1 more
Nick did a fabulous job of removing the stains. He explained that a red stain might reappear later as red is very difficult to get out. The carpet looks amazing and I will definitely have him back to do the stairs and landing upstairs. Nick is professional and very courteous. He explained what he did, he put foam rubber under the large hassock, sofa and end table. Please take my word and give Neat Nix Carpet Cleaning a try.
Description of Work: Moved some of the furniture that I couldn't move, shampooed the carpet in living, dining and den rooms. Removed stains from coffee, make-up and cat throw-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amir N.
08/2014
5.0
carpet cleaners
  + -1 more
Service provider was very professional and friendly. They called ahead of time to let me know they will be 30 minutes late. They took great care of furniture in the house. The cleaning took about 2 hours and results were surprisingly good, given the carpet had not been cleaned for 8 years. Besides a couple of spots in a corner of the bedroom cause by paint, the area was very clean (almost like new).
Description of Work: Cleaned carpet in bedroom, attic landing area and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JIM V.
06/2014
5.0
carpet cleaners
  + -1 more
I ordered the $99 Neat Nix Carpet Cleaning Deal on Angie's List and I am very pleased. I received a prompt email message from Nick, the owner and he asked if the next day at 2:30PM would work. He and his crew were at the house promptly at 2:30. Nick walked through the job with me and he and his crew went to work like a perfectly trained team. They did not waste a minute, everybody had a job to do and did it with gusto. The job was done quickly and efficiently. The best part is that the carpet looked like new when they finished. He left 2-pairs of booties because he feared that it might not be completely dry by the next day. Nick and Neat Nix carpet cleaning will be my carpet care person from now on.
Description of Work: Cleaned a very dirty carpet in a bedroom, short hall and stairs in a rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JERRY W.
06/2014
5.0
carpet cleaners
  + -1 more
I used the "$99 buy it now" option. Nick contacted me promptly, we set a date, and he and Gary arrived on time and completed the work in little over an hour. Our carpets had not been cleaned for a number of years and Nick's truck based cleaning process did a great job. There was no odor, some serious stains were removed, and the carpets dried in a reasonable time.
Description of Work: Cleaned and deodorized carpets in two rooms and a hall - a little less than 500 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrea M.
05/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Nick and his crew are prompt, friendly, thorough, and careful. We learned of their outstanding reputation when we bought our home several years ago and needed the tile/grout and carpets cleaned before we moved in. With two dogs, a preschooler, and another child on the way, we will keep coming back!
Description of Work: Tile/grout in kitchen cleaned and carpets in the main living room, hall, and staircase shampooed and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from NEAT NIX CARPET CARE
We have known each other for a while now [Member Name Removed], and we are looking forward to meeting the newest member of your family in August. Congratulations!

Steven W.
05/2014
5.0
carpet cleaners
  + -1 more
These guys are the absolute best. Nick is efficient, personable and extremely professional. They work hard, they work fast, and they do a good job.
Description of Work: Cleaned upholstery on all living room seats and sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from NEAT NIX CARPET CARE
Thank you [Member Name] for your kind words. As always, we strive to do our best.

Ginger P.
04/2014
5.0
carpet cleaners
  + -1 more
crew was timely and professionally introduced. Care was taken to protect newly refinished harwood floors on first floor and stairway leading to carpeting on second floor. Work was performed quickly and thoroughly. I was asked to take a walk through when complete. End result was excellent.
Description of Work: cleaned and deodorized 3 bedroom and one hallway carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Connie K.
04/2014
5.0
carpet cleaners
  + -1 more
Arrived on time; worked consistently and was very careful around the walls (our place was empty at the time), and as a bonus provided shoe coverings as we were showing the unit the next day.
Description of Work: Cleaned two bedrooms, a hallway and a full flight of stairs. He did not charge additional for the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tracey H.
02/2014
5.0
carpet cleaners
  + -1 more
They were able to schedule the job quickly, were very friendly and professional, and did a fabulous job on the carpet. They got all of the stains out and their prices were very competitive. I'm so extremely pleased with their work and would absolutely hire them again! I hired them because they had great Angie's List reviews, as well.
Description of Work: Neat Nix cleaned about 600 sq ft. of carpet in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from NEAT NIX CARPET CARE
Thank you [member name removed], We appreciate your praise, and thank you for sharing with all Angie's members. We look forward to seeing you next time.

DAVID M.
01/2014
5.0
carpet cleaners
  + -1 more
I thought it was not as good of a value. The price was a little bit high. They were very thorough. I like that they used the wall protectors for their hose, I thought that was pretty cool. They were very thorough, pleasant and timely as well.
Description of Work: I used the "Big Deal" that I purchased for the services of Neat Nix Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle G.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have a dog and Nick did a great job of cleaning our carpets and our couch- they all look fantastic! He is professional, very thorough and really good at what he does. We will definitely use his company again. Thank you Nick!
Description of Work: Nick did an excellent job of cleaning our older (17 years) carpet and our couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Contact information

9618 NE 133rd Ave, Vancouver, WA 98682

http://www.neatnixcarpetcare.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
604181665

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
House Cleaning

FAQ

NEAT NIX CARPET CARE is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

NEAT NIX CARPET CARE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, NEAT NIX CARPET CARE offers free project estimates.
Yes, NEAT NIX CARPET CARE offers eco-friendly accreditations.
No, NEAT NIX CARPET CARE does not offer a senior discount.
No, NEAT NIX CARPET CARE does not offer emergency services.
No, NEAT NIX CARPET CARE does not offer warranties.
NEAT NIX CARPET CARE offers the following services: CARPET & UPHOLSTERY CLEANING, WOOL AREA RUGS & RV'S USING GREEN CLEANING SOLUTIONS, TILE & GROUT CLEANING.
LEATHER FURNITURE, VINYL FLOORING, OR WOOD CLEANING.

Contact information

9618 NE 133rd Ave, Vancouver, WA 98682

http://www.neatnixcarpetcare.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM