Cascade Fence and Deck

This was a very complicated project on a very steep slope. Part of the fence is actually built on top of a tall rock retaining wall designed to keep the hill from sliding. We decided on a very attractive fence style with steel posts, and clear cedar. The entire fence was custom since almost every section was a different size than the ones on either side, determined largely by where they could find a suitable location for the posts & by the odd shape & steep slope. From the very beginning when Mike came out to talk to us & gather info for an estimate, the project moved along exactly as he had described. Whenever we had questions or concerns he was just an email away. The crew came every day & were totally professional. The crew supervisor, Nate, is easy to work with & a great problem solver. We get MANY compliments from neighbors on this fence! I had never considered that a fence could be a work of art, but this one is. Every day we look out & see something that actually compliments our house rather than something needing more landscaping to hide it. This was certainly not the cheapest company to hire, but part of that was choices we made. What is important to us is that they delivered exactly what they said they would in a timely manner with no terrible surprises. Proving once again the old adage that you get what you pay for....

excellent. We have used Brian and his staff at Cascade Fence and Deck for 15 years now on numerous projects. Cheryl and I have been nothing but pleased with their work, pricing and customer service. We recommend them to you without reservation.

they won't do work on a rental property, because apparently "all rental property owners care about is minimal cost". Apparently the fact that a rental property owner might have 14 different decks that might need replacing over the years doesn't factor into their decision making process.

This was easily the best experience we've had with a home improvement project. I can't say enough about how great our experience was with Cascade Fence and Deck! We will definitely be recommending them in the future.

Working with Cascade Fence and Deck was a smooth and enjoyable experience. Their sales rep (Mike) was friendly and honest. He was very knowledgable and took the time to answer all of my questions. The team that installed the fence did a great job. They were hard workers and skilled at problem solving. For example, the team leader had several suggestions for improving the finishing touches of the fence. Even though these details were not part of the initial plan, I am glad we went with his ideas. The fence looks fantastic and is super strong.

Cascade did a great job from start to finish. Mike was at our house within days of our request for an estimate. Although the installation had to be pushed out a few days, Mike did a great job keeping us informed of their schedule. The crew was hard working and professional. They always let us know when they were on our property. They did a great job cleaning up after the demolition and a superb job installing the new fence. They finished the whole project in two days. This fence line is shared with two other neighbors and everyone if very pleased with the result. We strongly recommend Cascade and will contact them again for any future projects.

Does not reply to requests for quotes.

From start at office to estimator, to on site coordinator these folks were friendly, professional, timely and went overboard to make sure we were satisfied. In addition to removing old fence debris they also hauled away a lot of yard debris with it, at no extra cost

Thank you Mike Ronfeld for a good fence design to meet all my many needs. And thank you Cascade for your installation team. They were prompt, worked hard, skilled, and friendly. The fence is beautiful and so very functional. With the metal poles, 3 rails, all cedar wood, and special design, it should last for years -- just what I wanted and certainly the look my HOA approves. Bottomline: great choice!

We had Mike Ronfeld out to quote a fencing project in our backyard. Mike offered his suggestions and advised his thoughts on the project. We had a quote that afternoon with 3 different price tiers to choose from. Once the project was a go Mike stayed in contact to make sure everything was going as planned. The crew that arrived to do the work was professional and quick and the project was completed in just over a day and a half. I would gladly recommend Cascasde Fence to friends, neighbors, and Angie's List members for all your fencing needs.

It was fast, professional, and done beautifully. My neighbors have given many compliments.

We had Mike Ronfeld out to quote a fencing and gate project for our backyard. I found Mike to be both courteous and knowledgable. After I outlined my ideas for the project he offered some suggestions and we quickly had a quote with 3 different price points. I did my due diligence for this project and we had pending quotes from 3 other fencing contractors. I went with Cascade because they were the most professional and knowledgable. I also liked their practice of hiring and employing full time workers for the actual fence build. The crew that preformed the work did so quickly, professionally, and pain free.

The process for getting a quote was good and timely. The quote was for replacing a fence on one side of my house to match the quality and style of the fence on the other side of my house which was made of clear cedar boards. Their quotes are arranged in a Good, Better, Best style but not ala carte. When talking to the sale rep, my main goal was to have the fence look like the other fence which was agreed upon. I didn't notice that the "Silver" package had what is called Cedar board #2....didn't know what that meant. Cascade came out and put up the fence. I wasn't home during that time and came home to find really poor quality boards and visible nails on the outside facing boards of the gate/fence. The sales rep was not very responsive ( would email late at night) and then was trying to get me to pay to change out the boards from Cedar#2 for the Clear cedar which was agreed upon in the first place. I'm not an expert on board quality so having a number by cedar didn't help me understand board quality. I mentioned they should show samples or pictures of different board quality. Eventually, I stated that they have a Promise that if they don't exceed your expectations then you don't pay. I mentioned that I expect to pay for the work that we agreed upon. They did come out and replaced the entire fence and gate with clear boards and it looks amazing now. There was just a lot of miscommunication and I wish it went much smoother. The final work they did is great and they really should not sell packages that have really poor quality boards. If you do use their company, make sure to understand the board quality being used for your project.

Don Beeler came to our home to assess our project. We found him to be friendly, professional and sincere. No pressure. His presentation was thoughtful and thorough. He gave us several options; more than we had asked for, which was very helpful for us in making our decision. Plus, he was able to give us a printed, detailed bid on site. The crew for our job, Nate, Johnathan, Clay, Brendan, Darran and Josh were terrific. They arrived early and went right to work with the demolition of our old, broken-down fence. They also tore down and removed an old, rusty shed on the side of the house. They worked diligently and finished the project the same day. We’re talking approx.150 feet of fencing. The fence is GORGEOUS. We are very happy with the style of the fence we chose, the quality of the product and the craftsmanship. We went with the platinum package and it was worth every cent. We highly recommend Cascade to all our family, friends and neighbors.

We looked at at least 5-6 companies and obtained quotes. We finally decided to go with Cascade F&D, mainly due to pricing and communication with good follow up. Brian Kaski from Cascade Fence and Deck came and saw the old deck, listened to our needs, explained the options, showed photos of finished projects, and drew us a plan with details and cost the same day. They called us later in the week with the projected starting day. The installers were a crew of 3-4 young guys. They came on time, they informed us of what they were doing in the backyard each day. They were careful, mindful, and nice. They finished earlier than scheduled. They did a perfect job. The payment system online is excellent, and they were quick to send back a lien release when the payment was complete. We are very happy with the whole process. The pricing, quality of work, and timeliness were all outstanding. Customer service was also delightful, and efficient.

The crew at Cascade are the best !!! Nate, the lead foreman, and his crew of Josh, Clay, Trent, Jay and Justin built us a beautiful fence and replace an older fence. They were professional and very skilled workers. They knew what they were doing and did it in a timely manner. The new fences are beautiful. Everyone who visits us comments on how beautiful they are.. When the crew was finished they check with us to make the fences met our expectations. And of course they did. Leif Wirtanen and Brian also followed up to make sure we were satisfied. All in all a very professional organization !!!!! We could not have asked for a better group of people to work with. Highly recommended.

Called to get a quote for fence repair. Rotten post and rework entry way. The person who does the bids called me back and was unhelpful and condescending. Was only interested in doing complete fence job with steel posts. Basically told me they weren't interested in smaller jobs and to call someone else. Would suggest avoiding for anything other than complete fence install/replacement

I needed a new front yard fence to replace an old wooden one. After much research I made an appointment with Cascade Fence and Deck for a bid to remove and replace the existing eyesore. Darren Cass, who was professional, efficient, and friendly, showed up. We discussed the options and the work involved. He took measurements, and asked about small details. I also asked about a rotted post on a side yard fence that needed replaced, and he said for a small additional fee they could replace it while they were installing the posts. Then he gave me the bid for a 32" white vinyl picket fence, the timeline and dates for installation, and I asked to be put on the calendar. On the chosen day the crew, Jay, Luis, and Jeff (all very nice guys), showed up and in no time the old fence was history with no telltale pieces anywhere. Taking out the old posts was slower going. One in particular appeared to be set at the same time and in the same concrete as the sidewalk and entry walk. It took a while, and finally it was removed with no damage to either walkway. At the end of the afternoon I had a much more sturdy side fence and stand of new white posts. The following week the crew returned with the remainder of the fence. As they were installing the gate I noticed the points of the pickets were different than my order. A call confirmed that to be true, a special order was placed for the dog-eared points I requested, and I was informed they would install the tops of the pickets as soon as they arrived. There was not a hint of disgruntlement or impatience: it was obvious their aim was to make a satisfied and happy customer. The next week I received a call that the dog-eared points had arrived and they would install them the next day. They did, and my fence is exactly what I wanted. My gate closes automatically and it also has a keyed lock, which was unexpected. Working with Cascade Fence and Deck was easy, a pleasure, and the results in my front yard are beyond my expectations. All my interactions with them were satisfying and left me with a smile on my face. Darren and the crew (Jay, Luis, and Jeff) were experienced, professional, and friendly. My fence is beautiful, low maintenance, and makes the front of my house look and feel more secure. And my neighbors have all told me how much they like it, and that it makes their homes look better as well. I highly recommend Cascade Fence and Deck for their service and their product.

WHAT A GREAT DECISION IT WAS FOR US TO USE CASCADE FENCE. IT WAS A LITTLE MORE EXPENSIVE BUT THE QUALITY OF MATERIALS AND WORKMANSHIP WERE SUPERIOR! WE TALKED ABOUT IT AND FELT LIKE "ONCE AND DONE" WAS BEST OPTION FOR US AS OPPOSED TO REPLACING AGAIN IN 8-10 YEARS. THIS FENCE WILL LAST MANY, MANY YEARS AND IS STUNNING TO LOOK AT. GREAT OFFICE STAFF, HARD WORKING, PROFESSIONAL CREW AND GREAT COMMUNICATION. WILL RECOMMEND TO FRIENDS AND FAMILY WITH CONFIDENCE.

I called to get an estimate on a home we are purchasing. Owner stated that their new policy is not to give quotes until after owners take possession of the home, but no explanation as to why. When I gave her dates and reason for wanting bid prior to possession date (we want work done prior to moving in because we have dogs) I stated it sounds like that would not work with their policy. The only response was "No, sorry." The impression is that they were not interested in my business and no effort was made to see if any other dates would work or if they were even interested in coming out after we take possession. Very confusing and not customer friendly at all, despite the claims otherwise on their website and Angie's List reviews. Very disappointed as they have great reviews!

The only detail that was missed was that we wanted the post cement to be mounded above ground level. The team on the site did mound the post cement, but it was under the ground level. When I pointed this out, it was corrected and everything was fine. jp

This was the third estimate I had done for our fence and this estimator was by far the most prepared and professional. He really knew what he was doing and asked lots of detailed questions about exactly what I wanted. He was able to provide me with an estimate right away and we booked the job for right after we had our backyard landscaped. The workers were professional and worked very hard. The fence looks gorgeous. They hacked a stump down to the ground that was in the way of the fence even though it was not in the contract. They did hit a water line that the water company had failed to mark but they were able to repair it. They had to come back out a week or two later to fix some minor cosmetic things but assured me that payment was not expected until the work was done to my satisfaction.

These guys are very professional. The estimator/project manager was very nice and just the way they do business was very professional. They were able to come out within a couple of days of first calling them. Most fence contractors were more than a month out and were hard to schedule. Not Cascade! They were also the cheapest! The fence is amazing and we love it!

Went great- very happy! Professional, reliable, punctual. Plus, they were able to come out and do the job almost right away which was a huge bonus.

They were amazing. They were excellent communicators from the beginning bid to the daily work. At the end of each day the crew chief (Liam) walked through the work completed each day with me, asked if I had questions or if everything was how I wanted. They arrived every day on time. They worked ALL day, taking one break for lunch only. The final product was beautiful. I love my new deck! I will recommend this company to all my co-workers and friends!