Wolfe's Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Wolfe's is a local, family owned, IICRC certified cleaning firm located in Pierce County, WA and specializes in providing high quality service at a fair price. Utilizing state of the art steam cleaning equipment, safe products, and highly trained and certified technicians, they are known for their trust and dependability. Wolfe's is licensed, bonded, and fully insured for your protection. Additional DBAs - Wolfe's Steam Cleaning, Federal Way Carpet & Uphl Clg, Federal Way Carpet and Upholstery Cleaning Corporation, Federal Way Carpet Cleaning, Wolfes Carpet & Upholstery Clg, Federal Way Carpet & Upholstery Cleaning.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.080 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-80 of 80 reviews

lynn G.
02/2016
5.0
upholstery cleaning
  + -1 more
Orion was pleasant, professional and heads down in his work. He was on time and the finished product was well done, was able to do the work the same day which was helpful!
Description of Work: Steam cleaned furniture and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Wolfe's Carpet & Upholstery Cleaning
We appreciate you taking time to share your feedback. Orion is GREAT, so thanks for commenting on him. Let us know if we can help you again in the future. It would be our pleasure.

Mark F.
10/2015
5.0
carpet cleaners
  + -1 more
Complete information regarding service. On time.
Description of Work: Cleaned family room carpet. Removed stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to leave us some feedback. We're glad you were pleased with our work and would hire us again. We will look forward to serving you in the future.

Janice R.
08/2015
5.0
carpet cleaners
  + -1 more
Orion knocked on the door. When we opened it Orion was smiling and introduced himself (very polite man) He inquired about our needs which spurred our trust. Suggested the use of fans for promotion of drying. Did an excellent job.
Description of Work: Cleaned carpets in 2 bedrooms and walk in closet. Additionally inquired about wool rug in living room. Orion was very knowledgeable and we decided to have the area rug done also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320.31

Response from Wolfe's Carpet & Upholstery Cleaning
Excellent! Thank you for the kind words and for taking the time to provide this feedback. We're pleased you were happy with our service. We hope to hear from you again in the future.

Stephen J.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
very professional. did a great job. We would use them again
Description of Work: They lots of carpet in our home and our couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you. We're pleased you were happy with the work we performed and appreciate your trust in us.

ALASTAIR F.
06/2015
5.0
carpet cleaners
  + -1 more
On time. Under the estimate, friendly, professional, answered all questions, price and quality were terrific!
Description of Work: Living room, stairs, 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to provide this feedback. We're grateful for the opportunity and happy you were pleased with the work and overall experience.

Karen O.
05/2015
5.0
carpet cleaners
  + -1 more
I have used Wolfe Cleaners three times over the past 2 years. We have several pets. I have been extremely satisfied with their customer service and professionalism. They always call before they arrive, they always arrive when they said they will arrive and they are efficient, effective and courteous.
Description of Work: cleaned carpets and rugs and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the kind words. It is always a pleasure to serve you and we look forward to hearing from you in the future. Thanks again. Wolfe's Carpet Cleaning

Greg S.
03/2015
5.0
upholstery cleaning
  + -1 more
Our tech, Orion, arrived on time, was friendly and professional and did a great job. Our 9 year old couch looks like new.
Description of Work: Cleaned large couch and chaise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to share your experience. We're glad the job turned out well and appreciate your trust in us. Hope to hear from you again in the future.

Merrisue S.
02/2015
5.0
carpet cleaners
  + -1 more
Great communication. Arrived on time. Got out blue stains. Great.
Description of Work: Cleaned carpets in commercial office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Response from Wolfe's Carpet & Upholstery Cleaning
Great to meet you in person and very glad to hear the blue stains were removed successfully. Thank you for the opportunity to serve you and we hope to hear from you again.

Leo S.
02/2015
5.0
carpet cleaners
  + -1 more
Very courteous and professional from first call to completion. Orion kept me informed of his arrival time on day of service. Excellent job of explaining services, estimate was right on, all carpets looks great.
Description of Work: All carpets in house cleaned prior to move-in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Wolfe's Carpet & Upholstery Cleaning
Excellent! Thank you for taking time to share your experience. We are pleased that you were happy with the work. We value your business and hope to serve you again in the future.

Susan P.
01/2015
5.0
carpet cleaners
  + -1 more
Ed was very professional, friendly, worked hard, and answered all my questions. Quality work.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260.73

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you. We are pleased that it was a good experience and the job turned out well.

Tim L.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Orion was on time, professional and energetic. Very pleasant experience. Great success on stain removal too.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Response from Wolfe's Carpet & Upholstery Cleaning
Great! Glad to hear it was a positive experience for you and you were pleased with the results of the work. Thank you for taking time to write a review.

Dana M.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Ed was fantastic and did a superb job.
Description of Work: Spot cleaned & carpet cleaned living room, stairs, & rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for your kind words. We're grateful for the opportunity to serve you and we're happy the job turned out well. Thanks again.

PETER E.
08/2014
5.0
carpet cleaners
  + -1 more
The company representative arrived punctually. He explained the process and the cost very clearly. He was very courteous and seemed knowledgeable.
Description of Work: Cleaned family room, master bedroom, bath, and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Wolfe's Carpet & Upholstery Cleaning
We are very pleased you were happy with the work we performed. Thank you for taking the time to share your experience. Wolfe's Carpet Cleaning

Amanda R.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We found one other cleaner who was a little cheaper for what we needed but went with Wolfe's because the gentleman on the phone was very nice and sounded knowledgable. When the technician arrived he was very punctual, polite, and professional. When I looked at the carpet the next morning, there were 2 spots on the floor. They were the 2 spots which were treated for dog urine (I have Great Danes!). They came out a few hours after I called to look at them. They came out the following morning and cleaned the entire room again. They were very polite and quick about getting rid of the spots. I will continue using Wofle's because I know they will make sure my carpet is absolutely spotless everyone they come out.
Description of Work: Cleaned carpet in one room and cleaned furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the kind review and also the opportunity to return to attend to the two trouble spots. We're pleased you were satisfied with the experience. We'll look forward to serving you again.

Melissa F.
07/2014
5.0
carpet cleaners
  + -1 more
On time, very professional and thorough. Orion is excellent! Chris Wolfe is a very professional and personable guy. I will absolutely recommend them to anyone.
Description of Work: Steam cleaned a large carpeted home. Approximately 2600 sq ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you very much for your kind words. We always appreciate referrals, so thank you in advance for spreading our name in a positive manner. Chris Wolfe

Karen O.
06/2014
5.0
carpet cleaners
  + -1 more
Great service. Prompt response called exactly when promised and showed up exactly on time. Great customer service. Friendly and courteous. Best home service. I've ever had.
Description of Work: Steam cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Wolfe's Carpet & Upholstery Cleaning
We're happy to hear you had such a great experience with our company. Thank you for taking time to write such a kind review to share with others. We appreciate it very much and look forward to serving you again in the future.

Judith G.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Oreon arrived on time, was knowledgeable and personable. He did an outstanding job. He took his time with problematic areas. He even whistled while he worked. Oreon seems to enjoy his work. Pricey but worth it!
Description of Work: Clean 1589 sq ft of carpet. Clean sofa and love seat. Cleaned 3 bedrooms, upper landing, steps, living, dining and family rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Wolfe's Carpet & Upholstery Cleaning
We appreciate having had the opportunity to work for you and are pleased you had a good experience. Thank-you for trusting us in your home and for taking the time to write a review.

NANCY & PAUL M.
06/2014
5.0
carpet cleaners
  + -1 more
Orion (Yes, that’s his name) was always on time. Super nice and cares about the job. I used the company again.
Description of Work: Cleaned wool area rugs, remainder of wall to wall carpets and wall to wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for your kind review of our company. We're very glad you chose us to complete this work and were happy with the job. We'll look forward to serving you again in the future.

Ellen W.
05/2014
4.0
carpet cleaners
  + -1 more
Chris Wolfe (owner) was recommended by my realtor. I am selling the house and wanted to have some stains removed from the carpet. The carpet is almost 15 yr old. Kirby vacuum cleaners had cleaned the carpet on their free pro-mo deal about 18 months ago or so and several big spots showed up after they left. I explained what all the stains were to the 1st technician and he treated them. The carpet took 24 hr to dry. Faint splotches of "brown" stain appeared in several areas - not the ones that were there previously. I was told it had something to do with the way Kirby cleaned the carpet and the Ph. Chris sent out another technician who spent about 15 minutes cleaning the carpet again and this time we put several fans on it to dry faster. The carpet looks better, but the brown spots are still there. I don't have time to have them come out to clean again, and I am sure that soon, neither I nor anyone else will see the discoloration. Chris said he knew how to remove the "brown" spots and I am sure that he would have persisted in rectifying the situation. The goal was to clean the carpet (which they did twice) and remove the original obvious spots. They did both. They were nice to work with, were careful of the house, and were prompt and efficient. I regret that a B rating will turn some people away. This is a reputable, competent, professional company that stands by their work.
Description of Work: Cleaned carpet 14'x17' room

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

alice B.
04/2014
5.0
carpet cleaners
  + -1 more
It went really well both times. I had liked the way they had cleaned the year before so I was happy to get them again. The owner, who is very nice on the phone told me he already had someone working in Dupont and he could come right after that. The person who actually did the work is his son. He is serious about what he does and it is obvious. He put covers on all the legs of the furniture, which i really liked and took his time and the results are great. Very decent folks.
Description of Work: Cleaned my upstairs, three bedrooms large hallway and small sitting area last year. The year before he cleaned the upstairs and downstairs and stairs. I live in a townhouse and the downstairs is much smaller than upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to review our company and for the nice comments, as well as your repeat business. We value it very much. Looking forward to serving you again in the future. -Wolfe's Carpet Cleaning.

Steven C.
02/2014
5.0
carpet cleaners
  + -1 more
They were on time and the job was well done!
Description of Work: Cleaned family room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to share your comments. We're glad you were pleased with our work and hope to hear from you again. -Wolfe's Carpet Cleaning

Janet W.
02/2014
5.0
carpet cleaners
  + -1 more
The upstairs landing was especially stained due to our dog using that space as her sentry location. Also, I had unsuccessfully tried to clean a stain from regurgitated dry dog food. |Specific questions were asked prior to Wolfe's visit so that they were properly prepared. On time with attention to detail. All was very satisfactory. However,several days later I called back because the area around the dog food stain had turned color and looked like a large water stain. After several questions Wolfe's understood the discoloration. The technician and the owner promptly revisited our home and treated the problem area. |The knowledge and expertise of Wolfe's personnel certainly answered my expectations. It was a thoroughly professional experience.
Description of Work: Wolfe's cleaned the ivory, berber style carpet in a bedroom, study, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for your communication and positive feedback. We're grateful you called us, after the cleaning, to inform us about the unusual spot that appeared. All our customers are important to us and we appreciate the opportunity to stand behind our work by returning to address any issues that might result after a cleaning job.

Donald T.
01/2014
5.0
carpet cleaners
  + -1 more
The work covered 4 rooms in general "traffic" areas and 1 living room couch. Each area was spot treated and thoroughly cleaned. I noticed later that each room dried out much quicker, making it easy to put any moved furniture back in place. I would not hesitate to recommend this company to anyone needing their carpets cleaned.
Description of Work: General "traffic" area cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Lori N.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional, timely, quality work. I am not sure I would use them again because of the cost, but I am thinking about it. I had someone else do the carpets several years ago and they did not do the job as well.
Description of Work: Not all the stains came out, but it was much better. No really any benefit to having the tile done, Scrubbing it actually worked better. The carpet was wet longer than I was told it would be (more than 24 hours). But overall, it was a good experience.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to write a review. We value your business and hope to hear from you again in the future.

LAURIE L.
10/2013
5.0
carpet cleaners
  + -1 more
Our home presented with 1,900+ square feet of primarily ivory colored carpet---so badly soiled, I feared the stains were hopeless. Orion Wolfe's meticulous labors were nothing short of miraculous! He asked me about the nature/composition of individual stains, then drew from an arsenal of chemicals to treat each one appropriately, taking into account, as well, the products I'd already used in vain. The consummate perfectionist, Orion returned twice to re-treat tough stains that had wicked to the surface while drying. Every trace stain disappeared and our carpets look brand new! This is truly "better life through chemistry" -- and Wolfe's steam cleaning! Our home sold one week later, the prospective buyers remarking they'd never seen such an immaculate home. I can't thank Chris and Orion Wolfe enough for their superb skills and customer service; I wouldn't entrust my carpets to anyone else!
Description of Work: Carpet cleaning, 1943 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Response from Wolfe's Carpet & Upholstery Cleaning
Glad to hear the home sold quickly. Thank you for your kindness. It was a pleasure to serve you.

Contact information

PO Box 65249, University Place, WA 98464

http://wolfescarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Wolfe's Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 9:00 AM - 3:00 AM

Wolfe's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Wolfe's Carpet & Upholstery Cleaning offers free project estimates.
Yes, Wolfe's Carpet & Upholstery Cleaning offers eco-friendly accreditations.
Yes, Wolfe's Carpet & Upholstery Cleaning offers a 10% senior discount.
No, Wolfe's Carpet & Upholstery Cleaning does not offer emergency services.
Yes, Wolfe's Carpet & Upholstery Cleaning offers warranties.
Wolfe's Carpet & Upholstery Cleaning offers the following services: Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
ask for details

Contact information

PO Box 65249, University Place, WA 98464

http://wolfescarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 AM