Wolfe's Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Wolfe's is a local, family owned, IICRC certified cleaning firm located in Pierce County, WA and specializes in providing high quality service at a fair price. Utilizing state of the art steam cleaning equipment, safe products, and highly trained and certified technicians, they are known for their trust and dependability. Wolfe's is licensed, bonded, and fully insured for your protection. Additional DBAs - Wolfe's Steam Cleaning, Federal Way Carpet & Uphl Clg, Federal Way Carpet and Upholstery Cleaning Corporation, Federal Way Carpet Cleaning, Wolfes Carpet & Upholstery Clg, Federal Way Carpet & Upholstery Cleaning.

Business highlights

51 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

5.080 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 80 reviews

George B.
11/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very nice, on time, pet stains cleaned furniture replaced cost effective.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you so much for taking time to share your experience. We're very happy you were pleased with the results of our work. Hope to hear from you again in the future.

Tracy W.
04/2019
5.0
carpet cleaners
  + -1 more
Great. very professional and friendly. We will call them next time we need work done!
Description of Work: living room and bedroom carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bryan B.
11/2018
5.0
carpet cleaners
  + -1 more
The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Anthony D.
09/2018
3.0
carpet cleaners, upholstery cleaning
  + 0 more
Overall very poorly due to the quote for services received. I contacted the owner to get a price quote for the service. I asked for 1200 sq. ft. of carpet and one couch. I received a quote for $384. The Technician arrived on time and was very professional. He measured all the carpeted areas, came up with 794 sq. ft. and gave me a price of $350. Imagine my surprise expecting the price to be significantly lower than the $384 and it was not. the Technician had no explanation. I was contacted by the owner Chris and he said he didn't quote the couch in the price given during our original conversation. I merely wanted to compare price quotes and not be surprised the day of service. And of course I had to take the price and just do it since all our furniture was moved and the inconvenience. I will say the carpet cleaning quality was great.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$350

Response from Wolfe's Carpet & Upholstery Cleaning
You requested a quote and provided us with a specific square footage of carpet you wanted cleaned, and we provide an accurate cost. You wanted a quote for 1200 sq ft of carpet cleaning. You were quoted $384 for 1200 sq ft of carpet to be cleaned. We also attempted to verify that the figure you provided to us was accurate. In this particular situation, we determined, you were inaccurate and overstated the amount of carpet you were requesting to be cleaned. We determined you had significantly less area to clean and we communicated this to you (we determined you had approximately 800 sq ft of area to clean). You were provided the cost for 800 sq ft. of area to be cleaned. You did not seem interested in this quote and kept asking for a cost for 1200 sq ft of cleaning. You continued to get a price of $384 for 1200 sq ft of area to be cleaned. The cost of the couch was not quoted, because you continued to focus on the carpet cleaning cost alone and tell us all about your excavation business. When we arrived, the technician measured the carpeted areas to be cleaned and the the cost was $254.08. We added the cost of the couch, and the total bill was $350. You used a 10% coupon and paid $315.00. To recap, we cleaned your carpets and couch for $315. You received a $384 quote on the phone for CARPETS ONLY. Unfortunately, we do not clean couches for free. We attempt to provide an accurate quote to every client, and apologize for any misunderstanding related to the cost of your job. We are happy you were pleased with the quality and results of the cleaning and overall service the technician provided.

Steve H.
08/2018
5.0
carpet cleaners
  + -1 more
The technician was able to remove residue and dirt lines left over from 2 previous carpet cleaning companies, and our carpet looks like the day it was installed. Very pleased with their work, and we will most certainly recommend them to friends and family.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
We're very happy you were pleased with the results of our work. Thank you for giving us the opportunity.

Amy H.
08/2018
5.0
carpet cleaners
  + -1 more
Job well done. Very prompt and professional. Did a walk through before cleaning to point out areas of concern and after to make sure I was happy with the results. Would definitely hire again.
Description of Work: Wall to wall carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for allowing us to serve you and for taking time to share your experience. We're glad you were happy with the work and will look forward to hearing from you again.

Simonetta T.
02/2018
5.0
carpet cleaners
  + -1 more
Excellent service from the get-go: from the initial call and coversation to the completion of the work. Super professional, detailed, courteous and delivered as promised. An old carpet with old stains and a lot of wear now looks bright, stain-free and fresh.
Description of Work: Cleaning old carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Wolfe's Carpet & Upholstery Cleaning
Glad to hear you had a positive experience all the way through the process and the results were great! Thank you for taking time to share a review. Hope to hear from you again in the future.

Brett P.
12/2017
5.0
carpet cleaners
  + -1 more
The tech was professional and courteous.
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you. Glad you had a good experience! Thank you for the positive comments.

Saydra B.
11/2017
5.0
carpet cleaners
  + -1 more
They were fast, professional & responsive. Furniture was moved & left on styrofoam blocks for carpet to dry. The job was done under 2 hours. Would hire again.
Description of Work: Carpet cleaning in 3 rooms, stairs & landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you and for providing your feedback. We are always glad to hear the good news of a happy customer.

Judith D.
10/2017
5.0
carpet cleaners
  + -1 more
Wonderfully. The outcome is perfect and I am completely satisfied and happy with the result.
Description of Work: Carpet cleaning and spot removal in living room, dining room and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Wolfe's Carpet & Upholstery Cleaning
Very glad you were pleased with the results of our work. Thank you for being a valued customer. We hope to hear from you again sometime.

James and Terri B.
09/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was contacted prior to the technician's arrival, as promised. The scheduler was sure to contact me regarding the arrival time and let me know of any changes. While the technician was here, I was told my loveseat is 6", and not a standard 5" so the charge would be more for cleaning. The estimate I was given then went up by $25.
Description of Work: Loveseat upholstery cleaned, carpet cleaned in two small rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for providing this helpful feedback. We take great pride in quoting accurately over the phone, to eliminate any surprises in cost, on the day of the appointment. For clarification, the initial phone call was to clean a love seat. The quote was $135, which is our minimum charge. The value of the work was disclosed as $80 for a 5 foot love seat. When the tech arrived, the love seat was measured at 6 foot and the actual value became $96, however, the estimate provided remained the same. $135 minimum charge. The job description then changed and carpet cleaning WAS ADDED in an office and family room ($81.92 value). The total cost became $177.92 and a 10% coupon was presented and -$17.79 was deducted from the invoice. The job total became $160.13. The estimate given over the phone went up $25.13 by adding carpet cleaning in the office and family room. I hope this information is helpful. Thank you for allowing us the opportunity to serve you.

SARAH G.
09/2017
5.0
carpet cleaners
  + -1 more
I will definitely use them again they did a great job. easy to schedule appointment, very efficient. I really like that they use the truck. no heavy equipment brought into the house. my carpets came out really clean. I had them deodorize to just because they're very reasonable.
Description of Work: clean the carpet on the stairs, hallway and living room after my home was painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for your positive feedback. We are pleased you had a great experience and look forward to serving you again.

Cary R.
08/2017
5.0
carpet cleaners
  + -1 more
Very well- they were professional, on time, and worked hard!
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for taking time to provide feedback. We're happy you were pleased with the results of our service and hope to hear from you again.

Pam G.
07/2017
5.0
carpet cleaners
  + -1 more
He arrived as scheduled, walked through the job and explained what limitations he might have with the stains. He then went right to work. The price charged for the work came in just as estimated.
Description of Work: Carpet cleaning of stairs, hallway and bedrooms of a home just purchased. The carpets were extremely dirty and stained. He worked very hard to get the carpets as clean as he could. Some of the stains were too deep to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257.47

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you. We're glad you were pleased with the job we did for you and we look forward to hearing from you again in the future.

Juan C.
05/2017
5.0
upholstery cleaning
  + -1 more
Very proffsional, was very thorough during walk through. Answered all questions asked. Would deffinately recommend.
Description of Work: 3 BR, hall, living room, and dining room. As well as mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the positive feedback. We are appreciative for the opportunity, glad you were happy with the work we performed and we're grateful for any recommendations/referrals you are willing to provide.

Anna N.
04/2017
5.0
carpet cleaners
  + -1 more
Awesome service and carpets. Look New!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Wolfe's Carpet & Upholstery Cleaning
We appreciated the opportunity to serve you and very glad you were happy. Please call us again.

Donald S.
04/2017
5.0
carpet cleaners
  + -1 more
Great. Gave us a call to confirm arrival time. Worked with minimum disruption of household. Carpet very clean.
Description of Work: Cleaned 1 bedroom, 57 feet of halls and 13 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the opportunity to serve you. We're glad you had a positive experience and the carpet came very clean!

Lisa K.
03/2017
5.0
carpet cleaners
  + -1 more
The technician, Orion, arrived on time. He measured the rooms and areas to be cleaned. The price was within a few dollars of what I was quoted on the phone. I did add on cleaning of a closet and soil filtration though, Orion was friendly and professional so i ended up paying a bit more.
Description of Work: cleaned carpets in the living room, master bedroom, stairs and landing. Also spot cleaned areas of soil filtration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274.81

Response from Wolfe's Carpet & Upholstery Cleaning
We're glad you had a good experience with positive cleaning results and the cost you were quoted over the phone was very accurate. Thank you for being one of our valued customers. We hope to hear from you again.

Patricia H.
02/2017
5.0
carpet cleaners
  + -1 more
Orion arrived on time, did a very professional job, educated me on my carpet type and warranty. Would highly recommend!
Description of Work: Bedroom, stairs and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for the kind review and your willingness to highly recommend us to others. We appreciate it very much.

Cindy B.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent! I got a call back on Saturday (expected it Monday). Services came an under est. Cost and carpets look new!
Description of Work: We had all carpets cleaned at three properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ruth P.
09/2016
5.0
carpet cleaners
  + -1 more
I called to get estimate & talked with Chris (I did measure before calling as I have large bedrooms) Orion came very personable good with the dogs, cost was within $5. 00 of quote. So far extremely happy with service.
Description of Work: Clean carpets 4 bedrooms, closets, loft steps, long hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Wolfe's Carpet & Upholstery Cleaning
Thanks for taking time to provide positive feedback. We're always happy to hear when customers are pleased with our work. We will look forward to serving you again in the future! Thanks again. Wolfe's Carpet Cleaning

Diane S.
08/2016
5.0
carpet cleaners
  + -1 more
Great personality. Friendly & professional did a great job explaining & cleaning excellent job! Orion is excellent!
Description of Work: Had two carpeted rooms cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you for your business. We are glad you were happy with our work and look forward to hearing from you again. -Wolfe's Carpet Cleaning

Patricia S.
05/2016
5.0
carpet cleaners
  + -1 more
Ed was very friendly / explained all process - exp the urine treatment. Very professional!
Description of Work: Steam clean very soiled sofa & deodorize urine areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Wolfe's Carpet & Upholstery Cleaning
Team Wolfe's is glad to hear you were pleased with our work. Thank you for taking time to provide this feedback. Please contact us if we can assist you again in the future. We'd enjoy the opportunity to serve you again.

mary O.
03/2016
5.0
upholstery cleaning
  + -1 more
On time-price reasonable-very professional would have it done again in future. Good job.
Description of Work: 4 rooms shampooed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Wolfe's Carpet & Upholstery Cleaning
Thank you. Glad to hear you were pleased with our work. We'll look forward to serving you again.

Donald S.
03/2016
5.0
carpet cleaners
  + -1 more
Easy to set up appointment, Initial estimate over the phone was within 4.00 of cost based on actual measurement called before scheduled arrival and gave option of original schedule or a earlier on if I proffered. Explained likely outcome for problem areas. Did a great job.
Description of Work: Clean carpet in master bedroom, two long halls and 13 steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Wolfe's Carpet & Upholstery Cleaning
Excellent. So glad you were pleased with the experience. Hope to hear from you in the future.

Contact information

PO Box 65249, University Place, WA 98464

http://wolfescarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 AM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Wolfe's Carpet & Upholstery Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: 9:00 AM - 3:00 AM

Wolfe's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Wolfe's Carpet & Upholstery Cleaning offers free project estimates.
Yes, Wolfe's Carpet & Upholstery Cleaning offers eco-friendly accreditations.
Yes, Wolfe's Carpet & Upholstery Cleaning offers a 10% senior discount.
No, Wolfe's Carpet & Upholstery Cleaning does not offer emergency services.
Yes, Wolfe's Carpet & Upholstery Cleaning offers warranties.
Wolfe's Carpet & Upholstery Cleaning offers the following services: Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
ask for details

Contact information

PO Box 65249, University Place, WA 98464

http://wolfescarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
9:00 AM - 3:00 AM