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Mercurio's Heating & Air Conditioning

4.8(
154
)

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

... +2 more

About us

A+ BBB Rating. Family-Owned and Operated. FREE ESTIMATES. Same Day Service Available. Background Checked and Drug Tested Technicians. Financing Available. Mercurio's Heating & Air Conditioning has been serving Tacoma, Gig Harbor, Puyallup, and all of Pierce County since 1992. What began as a small, home-based family business has grown into one of the largest, and most well-respected heating, cooling, and electrical companies in Washington. We have a well-trained, well-equipped team of support personnel and technicians that are ready to serve our customers whenever they need us. Whether it's your home or place of business, comfort is important. At Mercurio's, we recognize that you rely on us to ensure your HVAC and electrical systems are working and working well! We take great pride in taking care of our customers and performing quality work. For us, it's a simple formula -- HVAC and electrical services done the right way. We're thorough and professional from start to finish. We carefully assess your needs, provide sound recommendations at affordable prices, and clearly communicate with you before, during, and after services are performed. It's your home.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

We provide heating, air conditioning, ventilation, and electrical, repair, maintenance, and replacement services on a number of products and systems, including gas & electric furnaces, heat pumps, ductless heat pumps, air conditioners, water heaters, boilers & ductless heat pumps. We service a number of HVAC brands, including: American Standard, Trane, Lennox, Coleman, Daikin, Carrier, Rheem, Bryant, and Mitsubishi.

Services we don't offer

Oil furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8154 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 126-150 of 154 reviews
Linda M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced our heater and air conditioning system | |They knew what they were doing and did a great job | |I would recommend them
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Mercurio's Heating & Air Conditioning
Thank you for the business and the great review. We really appreciate the feedback. I see you marked the price a C, was there a concern? If so don't hesitate to call and discus this with me.Thanks again, Chris Mercurio
Jona S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced blower motor and wire. Tested system.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mercurio's Heating & Air Conditioning
Thank you very much for the business and the great review. We strive to make our customers happy and we appreciate that you took the time to give us the feedback. If you have any questions please feel free to give a call. Thanks again, Chris Mercurio
loretta M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune-up and filter replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Mercurio's Heating & Air Conditioning
Thank you for taking the time to give us a great review. We are a referral based company and it means a lot to us. Thanks again and let us know if we can help you in the future. Chris Mercurio
Hubert H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installation of 3 mini-splits for apartments. Work was nicely done, professional. Minor debit on quality for little things like using wall anchors when studs were available.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Mercurio's Heating & Air Conditioning
Dear [removed member name]. Thank you for the review and for choosing and doing business with Mercurio’s. We really appreciate the feedback on your installation and we totally understand what you are talking about. The reason that we use the wall anchors is to make sure we have secured the wall bracket properly and to the manufactures specifications. You can be assured that if there is a wall stud available that we secured it to the stud the best we could. In a lot of cases due to the location in which we have to install the wall bracket, we are only able to use one stud for support; the extra wall anchors we use provide a great support mechanism for the indoor unit and wall bracket. Once again, thank you for your feedback and for doing business with Mercurio’s. If you have any further questions please feel free to give me a call. We would like to wish you and your family a Merry Christmas and Happy New Year. Best Regards, Chris Mercurio
Jim W.
12/2014
5.0
gas leak repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We had a gas leak. The first company we called wouldn't even come out after explaining that our crawl space was tight and just relined. Mercurio was prompt, neat and did what they said. I don't know what the cost of such a service should be, but my house didn't blow up and that's worth $400.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mercurio's Heating & Air Conditioning
Dear [member name removed], Thank you for choosing Mercurio's for your service needs and I am glad we were able to repair your gas leak. I would also like to thank you for providing us with valuable feedback as we really take this serious. We would like to wish you and your family a Merry Christmas and a Happy New Year. Best Regards, Chris Mercurio.
DeAnn N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installation of a ductless heat pump.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mercurio's Heating & Air Conditioning
Thank you for your business and taking the time to respond to Angie's list. We take pride in providing quality service and workmanship to make sure our customers are satisfied. I am glad we met your expectations and that you were satisfied please feel free to call us if we can assist you further.
R J P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced gas valve.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$348
Response from Mercurio's Heating & Air Conditioning
Thank you for taking the time to complete the review and for your business. We strive to provide quality and take care of our customers. Once again thank you and please call if we can help you any further. Sincerely, Chris Mercurio
Deb D.
09/2014
5.0
air duct cleaning, electrician, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Provided and installed one ductless and one ducted heat pump, upgraded and rewired circuit box for units and for generator use. It went extremely well! We were impressed with the entire process, from assessment of needs and proposals, to communication, to professional and skillful installation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,200
Response from Mercurio's Heating & Air Conditioning
Thank you for your business and taking the time to respond to Angie's list. We take pride in providing quality service and workmanship to make sure our customers are satisfied. I am glad we met your expectations and that you were satisfied please feel free to call us if we can assist you further.
Linda L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our old heat pump that had quit working and also the back up furnace with a new American Standard 2.5 heat pump and back up heat system.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Response from Mercurio's Heating & Air Conditioning
I would like to thank you for the excellent review and for the business. We really appreciate your business and want to thank you for taking the time to complete the review process. Mercurio's really does care about our customers and how we conduct ourselves out in the work place. I am glad you are happy because that makes us feel like we did our job correctly. Thanks again and please call us if we can help you any further. Sincerely, Chris Mercurio.
Deb B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Preventive svc
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mercurio's Heating & Air Conditioning
Thank you for taking the time to complete the review and for your business. We strive to provide quality and take care of our customers. Once again thank you and please call if we can help you any further. Sincerely, Chris Mercurio
Joseph P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Tracie S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Carol S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They ceck my heat pump and furnace and found that I had blown a ciruit braker told me if it happen again their electrition could fix it or my own. Said if they are tripped to many times it weakens them and should be replaced. I was happy they were willing to suggest my own electrition.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
Tim S.
04/2014
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown
Description of Work: remove old hot water heater. Install new 50 gal electric hot water heater to todays codes.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Marilyn H.
02/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
{excellent craftsmen}
Description of Work: Checked outside heatpump unit and inside unit for leaks. Replaced lineset between interior and exterior units. Replaced stat wire between units. Replaced under warranty, interior "leaking" coil. Refilled refrigerant in system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Mark N.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Quick, professional, courteous.
Description of Work: Replaced an igniter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Dana K.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Serviced furnace before putting house on the market
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
christie C.
11/2013
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They recommended a new furnace because a part was needed.....we got the work done for much less ad were told that a furnace was not needed
Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Mercurio's Heating & Air Conditioning
There was only a recommendation made to replace the furnace due to its age and condition, a repair is always risky in this situation, but it is always the customers decision. The customer failed to mention that our service technician was able to get the furnace up and running by freeing up a seized inducer motor. The recommendation then was made to replace the inducer motor assembly, the customer elected to do so. At that time we had to special order the part, when the part came in, we called to schedule and the customer told us they had already had it taken care of. We had to send the part back at our expense due to the cancellation. I cannot comment on the other repair the customer had done as I have no information.
Fran G.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Awesome
Description of Work: Tuned up Our furnance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
candace D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Beautifully!
Description of Work: Add a new electrical breaker so we could put a microwave/convection oven over our new stove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Susan H.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Really liked the individual that came out to fix my furnace. Very honest, straightforward and truly understood how important this job was to me.,
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Ralph W.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
chahe was chec
Description of Work: The service we received from Mercurio's was much better than the service we received from another company in this area when we purchased the furnace . The technician arrived at the time we were told . During the trouble shooting he explained what he was checking ,and why . The technician had to order parts for our furnace . When the parts arrived we were contacted to schedule the repair . The repairs were performed , and the repair cost less than I had expected . I would highly recommend this company to anyone who has a HVAC issue .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
charles C.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: I purchased and had installed 2 heat pumps. Very competitive bid and they did great job on time. Would use again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Christy J.
04/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Fantastic
Description of Work: We had an old furnace replaced, a new heat pump, air cleaner, floor insulated, ducts cleaned and sealed & a new register added. We got 5 estimates from various companies and were impressed with Mercurio's sales person, Keegan & what products they were recommending. Other companies tried selling us a much larger unit than we needed and when we asked Keegan about it, he explained why he wouldn't recommend a larger unit. We called and emailed him with various questions/scenarios and had him come back 3 times to pepper him with more questions & to crunch numbers. He was great about it! I loved the job the guys did! They were friendly, professional, thorough, & didn't mind when we would ask questions. 3 months after the job was completed, Keegan came out to do the Home Heat Loss Analysis & while doing that, I mentioned that our basement area was much colder than the other areas and he quickly came up with a solution. I would recommend Mercurio's for anyone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Erica F.
07/2011
5.0
water heater repair
  + -1 more
Happy with install.
Description of Work: Very polite and professional. Figured out complicated install and handlied timely.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400

Contact information

4001 S Union Ave, Tacoma, WA 98409

http://www.mercurios.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
MERCUHA889K9
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
05/29/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Water Heaters,
Natural Gas Lines

FAQ

Mercurio's Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mercurio's Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mercurio's Heating & Air Conditioning offers free project estimates.
No, Mercurio's Heating & Air Conditioning does not offer eco-friendly accreditations.
Yes, Mercurio's Heating & Air Conditioning offers a 2% senior discount.
Yes, Mercurio's Heating & Air Conditioning offers emergency services.
Yes, Mercurio's Heating & Air Conditioning offers warranties.
Mercurio's Heating & Air Conditioning offers the following services: We provide heating, air conditioning, ventilation, and electrical, repair, maintenance, and replacement services on a number of products and systems, including gas & electric furnaces, heat pumps, ductless heat pumps, air conditioners, water heaters, boilers & ductless heat pumps. We service a number of HVAC brands, including: American Standard, Trane, Lennox, Coleman, Daikin, Carrier, Rheem, Bryant, and Mitsubishi.
Oil furnaces.

Contact information

4001 S Union Ave, Tacoma, WA 98409

http://www.mercurios.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day