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Harts Services

Plumbing, Drain Cleaning, Water Heaters,

About us

Since 2013 Harts Services has provided the Pacific Northwest with top-quality plumbing, sewer, and drain services. Harts is committed to providing the highest quality work and hires the best talent - all licensed, expertly trained technicians who share Harts Services’ dedication to its core values and high standards of excellence. Harts keeps up on training with staff weekly to ensure they are up to date on the newest technologies. Customers can expect thorough 360 inspections of their plumbing system, loyalty plans, and education to ensure they understand their options and how to maintain their systems for better performance. Contact Harts Service for sewer and drain cleaning, hydro jetting, video inspection, open trench or trenchless sewer repair, plumbing emergencies and more. Harts is also a proud sponsor of the Tacoma Rainiers!

Business highlights

11 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing Repair, Water Filtration, Septic Tank Service, Bathroom & Kitchen Plumbing, Excavation, Sewer & Drain Services, Electrical Installation & Repair, HVAC Installation, HVAC Repair, HVAC Maintenance

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.6327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
5%
3
5%
2
8%
1
35%


Rating CategoryRating out of 5
quality
4.0
value
3.4
professionalism
4.1
responsiveness
4.2
punctuality
4.3
Showing 26-50 of 327 reviews

Donna G.
07/2021
1.0
bathtub refinishing, excavators, plumbing
  + 1 more
This service is from way back in 2016. Over charged for the installation of two garbage disposals. Also gave estimate for excavation and repair of leak in main water line. Hired another competent plumber who performed the repair for half the price.
Description of Work: garbage disposal installation, main water line excavation and repair
Rating CategoryRating out of 5

Michael B.
07/2021
1.0
bathtub refinishing, drain pipe
  + 0 more
They are giving you false information, they never completed this job. While the tech that came out was professional their bid came back 3 times higher than the other 2 bids. Then they kept calling me even after I said no, trying to pressure me into going with them.
Description of Work: Drainage, tear up concrete put in drain.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$20,000

Debbie B.
07/2021
5.0
plumbing
  + -1 more
Quickly fixed and drains well again
Description of Work: Shower drain wasclogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David C.
07/2021
1.0
bathtub refinishing, plumbing
  + 0 more
They called 3 times saying they had no to come out to look or fix my tube. The 3rd time i told them i would look for someone that wanted to do the job. I think that my job was to small. If the job is not going make them a lot of money they don’t want the work.
Description of Work: Bathroom tub drain replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David B.
07/2021
1.0
bathtub refinishing
  + -1 more
I can't rate this business as they did not do a job for me
Description of Work: N/A
Rating CategoryRating out of 5

Shari H.
07/2021
2.0
bathtub refinishing, plumbing
  + 0 more
Unit not installed plumb, didn't connect drain to outside, water drained to the garage
Description of Work: Tank less hot water installed
Rating CategoryRating out of 5

Roland L.
07/2021
5.0
bathtub refinishing, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
Very well on time,fast and knowledgeable.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen E.
07/2021
5.0
plumbing
  + -1 more
Repairs/replacement part installation were performed thoroughly and efficiently. Technicians exemplified high professional standards.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

David H.
07/2021
5.0
plumbing
  + -1 more
The response we received was very prompt. The technician that came out was professional and very knowledgeable. He explained the entire job and advised us the appropriate course of action and our options. I would use their services again.
Description of Work: Replace damaged in-line tap

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lennie C.
07/2021
1.0
bathtub refinishing, heating & air conditioning/hvac
  + 0 more
Very unprofessional and inconsiderate. I was reassured you did worked in my area, but someone by the name Leandy called and canceled my appointment with out consenting. I will never ever recommend you to anyone.
Description of Work: N/A

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Oscar B.
07/2021
1.0
bathtub refinishing
  + -1 more
I did not have work done by this company
Description of Work: None

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tania Y.
07/2021
5.0
bathtub refinishing, sewer cleaning
  + 0 more
Hart’s was great. Cleaned the line. Sent us the video since the problem was a tree root that started on the City’s side of the line.
Description of Work: Sewer line blocked with roots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wendy B.
07/2021
5.0
plumbing, septic tank
  + 0 more
great. it was taken care of in a timely matter and they were respectful of house and property
Description of Work: plumbing and septic sinks and tub were backing up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeannine S.
07/2021
5.0
bathtub refinishing, plumbing
  + 0 more
They were fast and stayed true to their bid
Description of Work: Bathroom tub was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rod M.
07/2021
1.0
bathtub refinishing, plumbing, septic tank
  + 1 more
not good , the found the clog they said to fix it would be 14000.00 said they would replace toilet dig out pipe & replace it i questioned dollor amount they lowered it to just under 12000.00 they spent 2 days doing it & never replaced the toilet i called them then they came out & put one in but not the correct one i had to go back & fix it myself. they charged me for two yards of rock but only used maybe 1/2 yard to dig 15 feet replace some pvc pipe apears charged 650.00 a foot when they left i had to go out rack flat & pick up a lot of old drainage rock my wife said the workers were on thier phones constantly not working i feel a was taken & will never recommend them to any one ! i will for sure tell everyone how i feel
Description of Work: front toilet wasn't flushing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$11,000

Jack B.
07/2021
5.0
sewer cleaning
  + -1 more
Fine. They did the job they were supposed to do, check my sewer lines for clogs. There were none.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

David K.
07/2021
1.0
The issue was not fixed..they place a new main line in and reconnected to the broken main line causing my crawl space to flood..they left my well running knowing there was still a leak and ripped my sump pump out..than claimed there was a break else where and would put new line in for 9300 and that line was not even broke thank god we did not do that and we invested and found out what they did under our house…never will use them again and do not recommend these scam artists
Description of Work: New main line

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,300

Mike S.
07/2021
5.0
drain cleaning
  + -1 more
drained fine after service, good work
Description of Work: kitchen drain cleanout
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob M.
07/2021
1.0
bathtub refinishing, drain cleaning
  + 0 more
They never ran a snake down my drain, and then tool my wife they needed to replace all my pipes w plastic pipes. I told them no. Just the area that was plugged (thinking they couldn't clear it with the snake) Then when I got home he was waiting for payment of $1179.00 I asked my wife if he snaked the drain she said no. So I told him to get out and called his boss. I wanted thier $89.00 guarantee. After talking with 3 people. I got all my money back and will never do business with that company again they are scammers.
Description of Work: Unplug drain
Rating CategoryRating out of 5

Kathy R.
07/2021
1.0
bathtub refinishing, septic tank
  + 0 more
Up to one point it was OK and then as it progressed it got worse I tried talking to their field agent he would not let me speak every time I said something he would start talking louder and louder I asked him to please listen to me he would not be quiet I hung up on him call back several days later asked if we could talk and again he just kept on talking and telling me it was my fault I didn’t understand the paperwork they charged me $10,000 with no result I was extremely upset and very dissatisfied with their professionalism I would not recommend them to anyone when I had other people come in and look at it they said they didn’t even go far enough to show that I did have a drainfield after they told me I did not very very disappointed
Description of Work: Septic And Drain system failure
Rating CategoryRating out of 5

Lemon E.
07/2021
5.0
bathtub refinishing, plumbing, water heater repair
  + 1 more
They are professional and get the job done with ease. The biggest point is they care about the customer, and answer all questions. By far my favorite company to work with.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan E.
07/2021
5.0
bathtub refinishing, plumbing
  + 0 more
The service date was scheduled, but they were able to come a day early, which I really appreciated. The Harts worker arrived on time and got right to work. He was pleasant, friendly, knowledgeable (even let me know how much water I was wasting with current showerhead), and completed the job with excellent (and lasting) results. I would absolutely hire Harts again for any plumbing issue.
Description of Work: Unclog bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

fred N.
07/2021
1.0
bathtub refinishing, plumbing, drain pipe
  + 1 more
Bid price was very expensive $1200... I estimated job would take 2 hours...felt a 2 hour job should be no more than $500.. did the hookup myself in 2 hours
Description of Work: Hook up sink drain

Rating CategoryRating out of 5
value
1.0


ROCKFORD D B.
07/2021
2.0
bathtub refinishing, plumbing
  + 0 more
I believe they overcharged me and they left the job undone. I had to call the company to have a supervisor come out and put a cap on an open sewage pipe.
Description of Work: N/A

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$7,000

Steve H.
07/2021
1.0
bathtub refinishing, home inspection, sewer cleaning
  + 1 more
The guys on site, overpriced the repair by 10's of thousands. Then gave me a bunch of scare tactics and wanted my to sign on a iPad contract. The bid they gave me was 36k.. I am in the industry I just never told them. Got it done for 500 bucks and 3 hours of my time. Complete frauds. If I would have not been educated on the subject they would of robbed my by over 30k.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$36

Contact information

3510 S Pine St, Tacoma, WA 98409

https://www.hartsservices.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
HARTSDA824PE
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
07/03/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

Harts Services is currently rated 3.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Harts Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Harts Services does not offer free project estimates.
No, Harts Services does not offer eco-friendly accreditations.
No, Harts Services does not offer a senior discount.
Yes, Harts Services offers emergency services.
Yes, Harts Services offers warranties.
Harts Services offers the following services: Plumbing Repair, Water Filtration, Septic Tank Service, Bathroom & Kitchen Plumbing, Excavation, Sewer & Drain Services, Electrical Installation & Repair, HVAC Installation, HVAC Repair, HVAC Maintenance

Contact information

3510 S Pine St, Tacoma, WA 98409

https://www.hartsservices.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day