Harts Services

Work went well, serviceman was pleasant and efficient. A bit surprised by the weekend rate, even with the discount, but the work was done to my satisfaction.

Prompt service, professional and courteous. Problem was fixed in a timely manner.

$3000 quote for something a friend of mine and I did in 4 hours.

They fixed the basic problem but quoted an outrageous price just to replace a faucet. $700? Heck no! There are so many more honorable plumbers that I will give my money to. Never again —bad business.

They never returned my call to hire them.

I don't believe I have had any dealing with this company. No evidence of having any work done or having been billed for anything.

Timely and professional service at a good value.

Great. They solved the problem quickly and did not over-charge. They’re always courteous and professional.

The bid provided by Hart's was unreasonable. It was 4x higher than any competing companies. Strongly recommend you look elsewhere and make sure to get competing quotes!

It went great. He was so professional yet still friendly and my bathtub drains so fast now. I was very happy with the service.

They did good work however they didn't pay for or pick up city building permit resulting in my having to pay for it (with penalties added) when the city says the contractor should pay for it and pick it up and get an inspection done.

Never saw any one or contacted by any one have no clue who they are !!!! That’s the truth !!

very good I was in a cast and a wheel chair

Not well...1st water heater installed was all dented on the top. So had to have a 2nd water heater installed. Installation was sloppy/way overpriced.

The persons who came to estimate the work treated me like I was an idiot and was quoting prices that are way to high for the work. I would not recommend them.

Amazing job. I was renovating my guest bathroom and needed every vent stack water line and drain moved. Since i had to remove all the window subfloor anyway i did a lot of the heavy work before they got to my house. But l while i could have done all this plumbing my self, they arrived promptly, did the work in 6 hours when it would have taken me days, were professional, but for me, best of all was the knowledge they had, willingness to share that knowledge and amazing work they performed. 10/10 will work with them again.

I absolutely would NOT recommend Harts. The fact that they continue to push me for reviews and call or email me to try and get me to use them is completely ridiculous. This is a big scam company who will charge you $100 just to show up before attempting to convince you to do $20k in unnecessary work. I hired them for a leak in my wall. The wall was alreaddy open and the leak was found and identified prior to them showing up. The tech offered us two option- repipe my entire hours (which is 15 years old) for $20k (not including drywall work) or for $1300 they'd repair the pinhole leak we'd located on our own. I sent them packing and hired a local family owned business who agreed this quote was outrageous. I paid less than 1/3rd of the price Harts quoted me by going elsewhere. Don't waste your time or money on these sleazy plumbers. HARTS CAN STOP CALLING AND EMAILING ME ANYTIME AS I'VE ASKED THEM TO STOP CONTACTING ME REPEATEDLY.

Amazing helper . Very polite young man. Didn't stop until he fix my issues.

Never contacted this company for any work to be done on my property.

Really badly and overpriced, please shop around before hiring these guys. You can find better quality for much less the cost. The spent more time up selling their services than properly diagnosing and fixing the problem. Their inability to do so was confirmed by the next company that came in and fixed the damage they did.

Initially it was good. They offered to replace my water heater in the middle of a snow storm. Other companies were not willing to do so. The technician was great and I really appreciated him for working through the winter storm. However, my problems with Harts Services began when I needed an itemized invoice. My home warranty requires an itemized invoice so they can reimburse me the cost of the repair work. Also, I was told by the technician that I would receive the work permit for the water heater installation... I have not received that work permit. I sent several emails to the manager, Jason Mahaffey, requesting an itemized invoice. Jason responded twice. I never received the itemized invoice and I was not able to receive full reimbursement of work I had done that evening. As I mentioned earlier, I have not received the work permit from Hart's Services for the new water heater. If you have a home warranty plan, I do not recommend this company. They are not willing to help out consumers like us in my experience. The technician that was at my home was the ONLY bright spot of my experience with Hart's Service. The front office customer service completely changed what could have been a positive experience into a very negative and financially expensive lesson for me.

Work fine. Workers threatened me that this time they would do the work for $93 but next time it would be $600 if I didn’t pay them $1,500 to replumb my sink. There is nothing wrong with sink piping, clog about 10 feet down stream

They advertised if they couldn’t fix it they wouldn’t charge us. They took it apart and couldn’t fix it, but they charged us for it anyway. They told us we needed to call another person in their company who would come out and fix it for $1500. We asked them to leave, bought a $30 part and fixed it ourselves with the help of a friend.

Workmanship was excellent, product installation was clean and timely and customer service immediate, responsive and courteous.

PERFECT. GREAT COMMUNICATIONS, CLEAR PROPOSAL, PROFESSIONAL STAFF, EXCELLENT WORK.