BOB LARSON PLUMBING

They arrived when they said they would. Quickly unclogged drain and were very clean about their work. Would recommend.

It is an old system and took a while but they figured it out and the system runs perfectly now.

Don't believe them. We needed water hammer fixed. The guy started by "looking over" our existing system hot water heater set up. He then began by telling my the water heater was "out of code" (which surprised me, since our home inspector hadn't said so). He added that the venting of it was also "out of code." He then tried to sell me on getting an in-line water heating system (without mentioning the approx. $9000 dollars infrastructure to support it). --- I checked on the internet and with other companies after he left. THERE IS NO FEDERAL OR WASHINGTON STATE CODE FOR WATER HEATER SIZE, AND THE VENTING WAS IN CODE!!!!! He also didn't think the problem was the pressure relief valve (since it still could restrict or increase flow), and sold me some hammer suppressers (priced slightly higher than the hardware store) for the dishwasher, etc, since I could install them myself. He wrote us an estimate to crawl under the house to install a hammer suppresser for the fridge. [It turned out to be installable right behind the fridge, and I did that one, too.] Contrary to his conclusion, the pressure relief valve was exactly the problem! [Thanks, McClendon's hardware store expert!] I bought the part ($40), and paid a handyman to install it ($80) just because I was sick of dealing with the issue. WATER HAMMER PROBLEM SOLVED. [P.S. The date I gave above may be off by a couple of days, as we did not keep the sheet with his estimate.]

I am active duty and had just come home from being away two weeks, I had a long flight and all I wanted was a hot shower! As soon as I walk through the door my family informs me the water heater was not working and had been in that worthless condition for a week! I called around and some companies were flat out rude, so that was a automatic no no for me. Donna was very nice and found someone to come out within the hour. Kevin was very kind and professional. He installed a new water heater the same day! My only very minor negative was the bid went over by 250.00, but he warned me that while he would try his best to stay at cost that could happen.

I called because the insta-hot I had was no longer working. The one that was in had been put in incorrectly. I wanted a new one and this plumber got me a good product. I told him I was concerned about my water heater and he took time to explain about them and we saw it had just started leaking. He was very prompt about getting me a new on and installing it. Both guys that came were nice, professional and funny. They also replaced some pipes that were rusting and put in a new kitchen facuet for me. They seemed more concerned that every thing worked as it should rather then watching the clock. I would have this company come back again and have givien the card to a few friends in the neighborhood that have asked.

it went well she showed up and fixed my water heater

Initially called for quote. While I could've gone for a less expensive water heater only company or a more expensive on demand water heater, I chose Bob Larson because I prefer to deal with smaller companies that are more responsive to residential customer's needs when you have a plumbing emergency. A water heater company won't be there for you then, but a local Plumber like Bob Larson will be. So I paid more for that, and they installed my water heater to code the same day, and where there was some gray area in the code (e.g. expansion tank and stantion) we discussed it and decided together what was best. The work was done same day, quickly and professionally. They cleaned up afterward and we've had no issues.

Tom the plumber was on time and told me the quote was for 2hrs of labor but he ran in to problems as well as helping me to install metallic hoses on washing machine was there for 5hrs and i only had to pay for original bid.

We provided the cartridge, which ended up having to be a replacement kit for the shower, with new trim ring, handle, diverter valve, etc. That's about $200 of the work listed, which was paid for separately. He suggested alternatives to save me some money, but I elected not to do those in this case. I really wanted a new set of materials, so we went with the ones we bought. I'm pretty mechanically inclined but needed somebody who had taken a complicated valve mechanism apart and put it back together, not a simple cartridge replacement, which I've done before. The replacement valve in the incoming water supply also went well. It required cutting the pipe, removing the section of old pipe, and inserting a new lever valve with attached pluming to mate up with original plumbing. We picked Bob Larson from Angie's list, printed out a 10% coupon and scheduled an appointment. The technician arrived with a truck with plenty of parts if needed. He was clean, professional, examined the situation, gave me estimates that were reasonable for each piece of work, did both jobs in about 1 1/2 hours, and cleaned up after his work. He was pleasant to talk to and kept me well informed on every step. He honored my coupon and gave me another coupon for future work. I was pleased with the work and would recommend Bob Larson plumbing, and use them again.

I was very impressed with the entire experience, from the cheerful person handling the telephone to the punctuality and professionalism of Bob, the owner, who completed the work. Bob Larson Plumbing is now in my contact list as the company to call when I need plumbing services in the future.

I had attempted to replace a malfunctioning bathtub spout (spigot) myself. Instead I managed to break the whole spout off - along with the copper water pipe - with only 1/2" of copper water pipe left sticking out of the wall. Did a search on Angie's List (thank you Angie's list!) to search for a good plumber. The first A rated plumber with a good number of reviews (30+) closest to my house was Bob Larson Plumbing. I called them Monday morning around 8:20am - they said someone could be there between 11am and noon that day! Bob (the owner) arrived at 11:15am - proceeded to put on slip-on shoe covers so he wouldn't track any dirt in from outside (are you kidding me - my wife loves that!) and went to the bathroom. He described our options along with quotes - we talked about it - decided on the plan of action - and he performed the work - he ended up taking off the remaining copper pipe - replacing it with new - pressure tested the new pipe - added a brand new spout he had in his truck - and caulked it. The whole experience was the best contractor experience I have ever had. Whenever I talk about plumbing issues with family or friends - I am going to tell them about Bob and Bob Larson Plumbing! Bob was courteous, efficient, punctual and professional.

I called one day, they were out the next day and the work was completed a couple days later...it's a done project and I don't have to wait for them to get back with me....

I had a broken tub/shower diverter knob in the my circa 1949 bathtub, and some leaky/hard to turn off hot and cold knobs. The assembly is a size no longer manufactured, and was told by a couple of plumbers it couldn't be just fixed without knocking a hole in the wall. One plumber said he did research and couldn't find replacement valves, and he'd have to replace the whole thing, which meant either tearing out the tile or going in through the back wall -- a $1900 job even before any wall repair. I called Bob Larson and asked if they had experience working with old houses, and the customer service rep promised to send out Bob the owner himself to give me a second opinion. He was able to fix just the stems, with just a quick trip to his warehouse to get the parts. The whole thing was done in a couple of hours for only around $300-$350 (I forget the exact amount). The new knobs weren't anything fancy, but neither were the old ones. Everything works perfectly now - no cranking hard to get the water to shut off, no pliers whenever I want to take a bath.

They provided a good bid and I would have used them but my general was able to do the work himself for less.

Very responsive and professional. Punctual and courteous. Quality work.

Had planned to have both the shower assembly in one stand up shower and the entire tub & shower assembly replaced in anther bathroom. After he told me he had to cut open the walls to replace anything and the expense that would be incurred, I decided to have my dreams of new fixtures after twenty one years removed and to just repair the fixture.

Crew of two arrived on time and did the work professionally. All was done to my satisfaction

Great! fixed within 45 minutes. It took longer to get over to my house on Island by ferry and wait for next ferry then to diagnosis and repair problem

They have been very courteous, professional and clean. They are reasonably price and do great work. They treat you with great respect and have a great attitude.

I was very disappointed with this company's performance. The plumber arrived almost 3 hrs late the first day and 2 hrs late the second day with no communication or updates so I had to hang around job site for no good reason. He had to make 2 runs to get parts which slowed things down further. The second trip was necessary because he got the wrong size supplies on the first run! When the job was done the plumber gave me a bill with a single entry for $486.25 plus tax (no itemization for material/ labor). The time spent on the job, not chasing parts, was 1.5 hrs. At that time he told me that he did not charge me for the drippy faucet to make up for the tardiness. He said the drip would normally cost around $190. I'll admit that I know little about plumbing but that sounded pretty high for such a repair. I then presented my Angie's List coupon for a 10% discount which he would not honor as he already gave me enough of a break on the faucet repair. As I see it the $190 drippy faucet was was provided to make up for the tardiness and the discount from Angie's List was a separate matter. The plumber disagreed so I gave him my VISA card and he was on his way.

My home is a manufactured home, and I felt it was real clear that he had no interest in working on it. He made it sound like it would be impossible to get the necessary part. Needless to say, I did not use him.

The work was performed in a professional and timely manner. The new water heater and installation looks great! The plumber was courteous and listened to several customer requests and even did an additional installation of a kitchen water filter for an additional charge. All was performed beyond expectations. He hauled away the old water heater and cleaned up any scrap materials.

they were a couple hours late getting there, we are retired so the time was not a big issue with us, it took them about 20 mins to fix and we now have hot water again

Arrived on time, personal delivered professional courteous service. Great experience.

The plumber was on time. We discussed the leak, the issues with old galvanized pipes (the house was built in 1929) and potential solutions. Given the pipes are exposed it was easy to see the weak section of the pipe and take care of the repair. I would have preferred copper, but it was far too expensive, so agreed to plastic, for replacing about 8 feet of pipe. For the hour it took to complete the repair and the limited materials involved I feel the cost was rather high. For this reason I didn't deal with the remainder of the old pipes.