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BOB LARSON PLUMBING

Plumbing, Water Heaters, Drain Cleaning,

About us

FAMILY OWNED AND OPERATED. LICENSE: BOBLALP957NK . Here at Bob Larson Plumbing we want to be your P.A.L. ( Positively Affect Lives ) We specialize in Tankless water heaters, Tank water heaters, Water Repipes, Drain Repipes, Gas repipes, Toilet and drain stoppages, Broken and frozen pipes, Boilers, Hydronic heating and much more! We are also able to serve you in the case of an emergency after hours.

Business highlights

32 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

FULL SERVICE AND COMPREHENSIVE PLUMBING REPAIRS, DRAINS, LEAKS, STANDARD AND TANKLESS WATER HEATERS, BOILERS, HYDRONIC HEATING, GAS LINES, MAIN WATER LINES, PIPE REPLACEMENT, RESIDENTIAL, COMMERCIAL AND INDUSTRIAL REMODELS.

Services we don't offer

SEPTIC TANKS & SPRINKLER SYSTEMS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$35

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
6%
3
2%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 287 reviews

Edward T.
09/2023
5.0
water heater repair
  + -1 more
David arrived on time; analyzed the Water Heater situation completely; and provided several choices for a remedy discussing the merits of each but not pushing a sale. An estimate was provided; the replacement appointment was conveniently scheduled; and they arrived on time. David and Justin replaced the water heater and respected the work area leaving no trace behind. Highly recommend their work. Very cost appropriate. I also appreciate greatly the office staff's end to end service that was timely and professional. Great company with good values.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,576.96

Lynn N.
10/2022
5.0
plumbing, water heater repair, water softeners
  + 1 more
Hello. Mike came with his apprentice to replace my 53 year old water heater today. Mike was amazing and his apprentice Shawn was so helpful. I was truly blessed by Mike's presence with his commitment to excellence and sincere interest in my well being. He discovered many unexpected problems and resolved everything wanting to make sure everything was done perfectly. He took time to educate me throughout the whole job. He took time and care with every opportunity to educate and collaborate with his apprentice. His polite and patient demeanor was a gift. I know that all necessary work has been done to a high standard. I am a 72 year old woman without much family or help. The work done by Mike at Bob Larson plumbing has given me peace. The cost of my plumbing was the best of three bids and the best money I've ever spent! I am so grateful... I highly recommend Bob Larson Plumbing!
Description of Work: Replaced water heater, cold and hot water lines, faucets, and filter; indoor shut off valve installed; backflip device installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen V.
08/2022
5.0
plumbing, drain pipe
  + 0 more
David and Kirin did a great job on the plumbing for a kitchen and bathroom remodel. The quote was clear and a good price. The work was done promptly and they technicians were polite, eddicient, and profesional.
Description of Work: plumbing and drain connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jay G.
07/2022
1.0
plumbing
  + -1 more
Called to have them come to give me a bid. They set the appt and told me they'd call 20mins before the tech arrived. Then they called and said they needed me to call to confirm somone was going to be there. i call again to confirm. They call me again to let me know tech is going to be there soon. I call back to ask them to have the tech call me when he arrives so I can talk to him about what needs to be done. They said they'll have him reach out. I was at work and my Wife was at home but unavailable so it was up to me to chat with the tech. 10mins, 15mins, 20mins go by and still no call. I stop working and call them again. I get a dullard on the phone asking for all my info, they have my number and I gave them my name. All I need is a quick call to communicate what I need done. They said tech called but couldn't get through. I asked for his number and they wouldn't give it to me. Everyone else was able to call me except for the tech...Owner calls me and says that it's my problem that the tech can't get through to my phone. Apprarently the owner works a part time job with Verizon tech support and was able to see that it was my phone not allowing the plumber to get through to me. I found the situatiom laughable and this company will not be getting my business. First they overcommuncate and then nothing at all. There are plenty of plumbers out there, save yourself some time and frustration and contact someone who knows how to use a phone properly.
Description of Work: Overcommunication and then no communication, not professional at all.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BOB LARSON PLUMBING
All we know is that our software tracks incoming and outgoing calls, and we have the calls that our tech made to the customer and the voicemails we left recorded. We don't pretend to be able to explain the discrepancy in the accounts of what actually happened here, but we don't know what we could have possibly done differently.

Kevin L.
05/2022
1.0
plumbing
  + -1 more
I just got out of the hospital I could not do it myself the sink was in the position all they had to do was connect the drain and the two lines cost my wife $798 they also gave her an estimate of $600 to connect the front faucet on the house that job would detail glue in the two pieces of pipe together and fastening the peacock to the front of the house that I Supply I hate to see what the advantage they take of senior citizens and Military spouses when their soldiers are overseas
Description of Work: Connect to drain and the water

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$798

Paul B.
03/2022
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
Too 25 minutes and cost $869.49. Worst Scam I have ever been taking on. Simples job and outrages price. Had to have done as counter top was coming that day. Parts were under $20.00 per Home Depoe, the rest was profit to the owner Bob!!!! TAlked to him on the phone he couild not understand the reason I was complaining about the outrageous Cost. A real scam........
Description of Work: Replace two nipples and two shut off valveson kitchen sink

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$869.49

Response from BOB LARSON PLUMBING
We were called to look at some leaks that needed to be repaired. Our plumbers headed to the cabin up in the mountains at 11:30 and arrived shortly before 1:00 PM. They diagnosed the problem and offered the solution, discussing the price before performing the work in order to get approval. They performed the work as approved, left at 2:10 PM and got back to our shop at 3:30. Over all we had 4 hours invested in this repair. We sympathize with the customer who most likely has no idea of the manifold costs involved in running a successful service company for the long term, but we truly do not understand what we could or should have done differently.

Lillian R.
02/2022
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Fabulous service, Friendly plumbers, Free of charge because it took him 5 minutes, What a surprise!
Description of Work: Plugged toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan R.
12/2021
1.0
plumbing
  + -1 more
The plumber drilled extra holes into our brand-new kitchen sink cabinet after we asked him not to. He measured and aligned incorrectly, blamed us and the age of the house, and we had to purchase another cabinet to replace the one he damaged. The company did not accept responsibility for this and we had to cover it ourselves.
Description of Work: Kitchen sink hookup

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$1,422

Response from BOB LARSON PLUMBING
We're confused by the comments here, because we just talked with the customer yesterday and mailed a check this morning to cover replacement of the cabinet.

Maygan H.
03/2020
1.0
plumbing, water heater repair
  + 0 more
Ripped me off for $3500 to repair my hot water tank.. When I call for repair the hot water tank was working intermittently.Charged me $3500 dollars to replace a part that cost $1000 and took four hours to install. $2500 in labor for four hours work. I guess Plummers makes $625 dollars an hour now. Bad news is when they were done the hot water tank didn't work at all.. I DO NOT Recommend this company.
Description of Work: Hot Water repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from BOB LARSON PLUMBING
It’s interesting how people can share the same experience and come up with entirely opposite perceptions of what actually happened. On the first visit, we spent almost 3 hours cleaning and diagnosing the system, due to a substandard installation in a small closet with difficult access. We gave options for repair or replacement and the customer chose repair. When we returned with the parts, we spent another 3 hours, only to find a problem with the pressure switch and relay. We returned the next day and spent 2 more hours, after which everything was working normally. We didn’t charge anything for the 3rd trip. Six weeks later, we got a call that the heater was firing intermittently. We subsequently made 4 more trips with 4 different people and along with the manufacturers tech support, were unable to figure out the cause of the problem. At this point, we had no other recourse than to recommend replacement of the system. We didn’t charge anything for the extra 15 hours and hundreds of dollars in parts that we spent, and we told the customer that we would match the lowball bid from another company. He wasn’t satisfied with this and demanded that we credit him for the original repair. We declined to do that and have since been threatened with a lawsuit from his lawyer, and been subjected to a flood of negative reviews, under several different names, on all the review sites, making false claims (lies?) about the amount of time we spent on his job. We can only conclude from this behavior that this person is malevolent. We’re not sure what we should have done differently.

Mercedes G.
01/2020
5.0
plumbing, water heater repair
  + 0 more
My extended family always use Bob Larson Plumbing for all non-DYI plumbing projects. The prices are fair and they don't talk you into things you don't need. The staff is friendly and professional. Our recent water heater installation was a little difficult due to the age of the original heater and plumbing. The technicians worked diligently to figure out the problems which, ultimately, required an electrician and came back as soon the electrician had replaced a breaker. Don't hesitate to call Bob Larson Plumbing!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bunker R.
01/2020
5.0
plumbing
  + -1 more
My experience with Bob Larson plumbing has been excellent for the whole time I've asked for there services. Always on time and on dudget.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

chantelle W.
01/2020
1.0
plumbing
  + -1 more
Appointment was set and plumber did no show for scheduled appointment. Rescheduled appointment and plumber did not show up for a second time.
Description of Work: N/A
Rating CategoryRating out of 5

Response from BOB LARSON PLUMBING
We definitely apologize for the inconvenience. Our plumber got tied up on a previous job, so we rescheduled for the next day. The following day, when he realized he was going to be late again, he left a message with the customers husband, who apparently didn't relate it to the customer. When Wayne finally did call later that evening, to update her on his arrival time, he was informed to cancel the call. We strive to avoid these situations, but hope that our customers recognize that juggling schedules when we don't know exactly what we're walking into for each call, can be very difficult. All we can do is our best. Unfortunately, we can't guarantee perfection.

Larry V.
01/2020
5.0
plumbing
  + -1 more
Outstanding from start to finish I would highly recommend Bob and very fair price
Description of Work: Replaced outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy B.
01/2020
5.0
plumbing, remodeling, water heater repair, gas leak repair
  + 2 more
Great service. We definitely recommend their services!
Description of Work: Remodel kitchen and bathroom Tankless water heaters service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin A.
01/2020
4.0
plumbing
  + -1 more
They got it done per plan and budget
Description of Work: replace valves and extend pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Betty A.
01/2020
5.0
plumbing, water heater repair
  + 0 more
professionally repaired with excellent attitude
Description of Work: reparing a leaky pipe in the wall
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew L.
01/2020
5.0
plumbing, water heater repair
  + 0 more
very nice person, was in and out during the installation and even when I asked him to returned to increased the temperature came back to make sure I was satisfied
Description of Work: Replaced my water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
01/2020
5.0
plumbing
  + -1 more
Excellent value. Timely service. Helpful and friendly employee.
Description of Work: Toilet replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

nathan R.
01/2020
1.0
small appliance repair
  + -1 more
way over the top with pricing. work sub standard. My other plumber wanted to turn them in.
Description of Work: N/A

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Lori S.
01/2020
5.0
plumbing
  + -1 more
We have used Bob Larson plumbing many times and each time they are professional and their Technicians get the work done at a fair price. I appreciate how honest they are and that I can trust them.
Description of Work: New Shower, Tub and Sink fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joyce H.
01/2020
5.0
plumbing
  + -1 more
Everything went well, and I have never had a client indicate any dissatisfaction with Bob Larson plumbing.
Description of Work: General plumbing work for a number of my clients in preparation for getting their homes ready to sell.N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

James C.
01/2020
1.0
plumbing
  + -1 more
Terrible. The system they installed for me was done very poorly and now does not work.
Description of Work: Well Pump House plumbing

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
1.0

$4,000

Natalie L.
01/2020
5.0
plumbing
  + -1 more
Bob Larson and his team were great. My remodel was on a tight timeline and dates shifted a few times because of the other contractors involved, and Bob was able to be flexible. The work was performed well, and I haven't had any issues in the five years since.
Description of Work: I did a full remodel on my house (gutted down to the studs), and had all of the plumbing and fixtures replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Bob P.
01/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Technician was professional and efficient. He inspired confidence and clearly knew what he was doing. It was easy to make schedule the service and they were quick to respond.
Description of Work: maintenance of a gas fired hot water system for our home

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom L.
01/2020
5.0
water heater repair
  + -1 more
perfect---the larson crew replaced the heater-very professional people---with excellent personalities
Description of Work: faulty water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

4320 128TH ST E, Tacoma, WA 98446

http://www.boblarsonplumbing.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
BOBLALP957NK

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
General Remodeling,
Heating and Air Conditioning,
Natural Gas Lines,
Water Filtration and Softening,
Drain Pipe Installation,
Propane Sales Services,
Appliance Repair - Small

FAQ

BOB LARSON PLUMBING is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 5:00 PM

BOB LARSON PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BOB LARSON PLUMBING offers free project estimates.
Yes, BOB LARSON PLUMBING offers eco-friendly accreditations.
No, BOB LARSON PLUMBING does not offer a senior discount.
Yes, BOB LARSON PLUMBING offers emergency services.
Yes, BOB LARSON PLUMBING offers warranties.
BOB LARSON PLUMBING offers the following services: FULL SERVICE AND COMPREHENSIVE PLUMBING REPAIRS, DRAINS, LEAKS, STANDARD AND TANKLESS WATER HEATERS, BOILERS, HYDRONIC HEATING, GAS LINES, MAIN WATER LINES, PIPE REPLACEMENT, RESIDENTIAL, COMMERCIAL AND INDUSTRIAL REMODELS.
SEPTIC TANKS & SPRINKLER SYSTEMS.

Contact information

4320 128TH ST E, Tacoma, WA 98446

http://www.boblarsonplumbing.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 5:00 PM