Ben's Appliance Service

Description of Work: Repair icemaker

Description of Work: Fix leaky refrigerator

Description of Work: Repaired Defrost cycle repalacing the unit. That cost covered two trips to my home and the part.

Description of Work: I called him out to look at a washing machine.

Description of Work: Came and checked out my leaking washing machine.

Description of Work: Diagnosed washer and dryer. Washing machine would not perform spin cycle and dryer was making a loud squeak.

Description of Work: The door on my Jennair oven simply would not close tightly. I had hired another service to fix it and they did their best. But the door still crept open and heat escaped. The other service took the door apart and replaced the hinges. No luck. I called Ben's Appliance because it had such a good rating on Angie's List and the results were more than satisfactory. "Ben" actually exists and did the work himself. He brought new hinges just to see if the hinges that had been replaced were defective. They were not and he simply wrapped them back up and did not charge me for them. He then examined the entire mechanism of the door to try and figure out what was causing the problem. He discovered a bent screw in the mechanism and suffice to say that he performed a bit of a MacGyver-like adjustment and voila, the door closed. He charged only for his time. But the most important aspect of the whole experience is that he is smart. Plain and simple, you want someone smart analyzing the problem. He is your man. He just gets it. And he is honest. What more can you ask?

Description of Work: Fixed both washer and dryer when I thought both would need replacing.

Description of Work: We received an estimate to repair our 10+ year old washer which had served our seven member family well. As it turns out the transmission was shot and it is a really expensive part so it didn't make economic sense to fix the washer.

Description of Work: Diagnosed and repaired fridge. (Start relay package)

Description of Work: Repaired broken dryer.

Description of Work: Had a Frigidaire front-loader washing machine repaired. It would not spin/aggitate. After getting all the info on the washer, Ben brought the main parts that he thought could've caused the problem (the next day I might add). This would help to ensure that multiple trips would be avoided. Come to find out, neither the control board nor the timer were causing the problem. He found that the shocks were broken and vibration caused the timer wire harness to become detatched. Bottom line...$75 service call, $44 parts (shocks), $15 labor. Very Fair I'm thinking.

Description of Work: Consultation on repair of oven and refrigerator.

Description of Work: He replaced the "start package" on the freezer and installed 2 rollers at the back of the unit to stop it from moving too far back into the space and interferring with the door's opening and closing operation. He also installed the water filter for me.

Description of Work: Ben’s Appliance Service checked the oven door that was not working for which he had replaced the hinge before.

Description of Work: I have a 1962 kitchen imperial stove in our rental beach house. One of the burners burnt out and needed replacing. Ben was unable to come when called since he only makes calls in my area once a week; however it was not an emergency so i was willing to wait for him. He brought out a burner for my stove but it was the smaller one and he was not sure he could get the larger burner but he was able to. The part came in 2 days later but I had to wait for the next week when he was in the area. He did say he could come over when the part came in if I needed him to.

Description of Work: I had my 10 yr old Maytag Neptune washer stop working on a holiday weekend so called Ben on Tues and described the problem. There was no answering machine to leave a message on as his "phone" is his cell phone and he answers it immediately usually wherever he is. I also had a Kenmore dishwasher part that had broken off in the past but didn't keep the dishwasher from working so I described that problem as well. He scheduled a time for Wed and came within the time frame quoted. He came prepared with the dishwasher part and fixed that in a timely matter. Unfortunately the washing machine started up and continued to run and he couldn't find a problem! He said to call him back if it developed again. On Wed I did several load of clothes but realized the next morning that on last load, the machine had stopped again so I called him and he scheduled an appt on Fri .When he hit the start button it initially started but stopped again and he was able to diagnose the problem. (blown fuse on a ?connector board that is attached to the whole motor as 1 part) Thank goodness it didn't start running smoothly ! Unfortunately, the model I have was the second year Maytag made it and the fuse that burned out was connected to the motor so the whole 2 units had to be replaced. Apparently the years succeeding that model were re-designed so that each could be replaced separately. He presented a price for replacement (not inexpensive but approximately 1/4 of the cost of a new front loading machine similar to mine. I decided to go for the repair. He called to determine availability of the part and came back within 3 hrs! It's fixed and working well. Ironically, Ben had worked for another appliance company I had used years ago and was very impressed with, but didn't recognize him until I asked if he had ever worked any where else and then through conversation realized it was the same repairman. What a co-incidence--same guy, same great service, approximately 12 yrs later. I would highly recommend him!

Description of Work: Ben came and replace a switch on my stove and 4 electrical boxes for the burners and 2 burner elements.

Description of Work: Replacement of thermal heating unit and related parts on our Kenmore dryer. Clothing had caught up in the drum and caused the dryer to overheat and stop working.

Description of Work: Broken refrigerator. What to do, repair or replace? After researching vendors on Angie's List, I decided to give Ben's Appliance Repair in Tacoma a shot. Ben was at my door within an hour of my phone call to him. I didn't ask him on the phone for a price estimate, as I could tell from the other reviews that he was very fair and honest. I was right! Ben found our "pet" rat, Hector, had built a nest with the refrigerator insulation material and even had a little playmate in the nest with him (a little catnip mouse that had previously belonged to our cats). After cleaning out Hector's nest and repairing the wiring he had chewed through, Ben permanently closed the access hole Hector was using so he could not get back to his hiding place.

Description of Work: Fixed my washing machine quickly.

Description of Work: Washer was not spinning out the water from clothes.

Description of Work: Repaired a leak in my sub-zero fridge. Water was dripping onto the floor.

Description of Work: The water dispenser on our side by side refrigerator had developed a slow drip. Bob came over and diagnosed the problem, as a valve in need of replacement. Bob was fantastic- timely, courteous and a pleasure to have in my home to do this job. The valve had to be ordered and he kept me in the loop, as to when the part would be in and was great about calling to schedule the repair. When he arrived he found that the part didn't come with the screws to install it, but he was up to the task, as he had what he needed in his van to complete the job.

Description of Work: BEN'S APPLIANCE SERVICE DID A COMPLETE REPAIR ON OUR WASHING MACHINE AND DRYER.