Rainier Pacific Garage Doors Inc

Perfect! Very courteous and professional. Responded very quickly--was on site the day after I called and had the job completed in under an hour. Took time to explain their work and made some helpful suggestions on how to maintain the doors going forward. I am completely satisfied and would use them again without hesitation.

Dave and his team did a fantastic job installing two 12x12 garage doors w/openers. Very prompt and professional service. Will definitely use them again.

Awesome experience. Called on Saturday morning at 8 to inquire about getting spring replaced and they were here replacing the spring at 9 on the same morning. Not only did he replace both springs, but he serviced the entire door. Oiled all the rollers and track. When we plugged in my old garage door opener and realized it was fried, he gave me a quote to provide and install a new garage door opener. He scheduled to put in the new opener the following Monday. His crew was on time and did a professional installation, programmed the keyless entry, and explained everything to me. Excellent experience.

The team was on time, which is a huge plus! My time is valuable. They were helpful and offered to instruct how to maintain and use the garage door. Would definitely use again.

He fixed it in less than an hour for less than $100. He fixed the door and did a tune up.

I contacted Rainier Pacific by email on Sunday. They called me Monday morning and arranged for someone to be here within a few hours! The technician was right on time, efficient, and explained everything to me in detail. I would hire them again in a heartbeat! Great company, great service! Thank you!

Thank You! Fast and very professional service. The garage door cable came off around 1am. I called around 8:30 and we had a repaired door by 11:30 on a Saturday. I was worried we had really damaged the whole thing in forcing it closed, but they put it back together without any trouble. Offered us good advise on further repairs. I will definitely have them back out for further work.

They were great! Showed up on time, and were very friendly. Installed the new keyless remote and set it up very quickly, then did some courtesy checks on the operation of the garage door opener. They were very professional, and their price is very reasonable.

There were some initial problems with using the device but they came out a second time to fix it. Very professional response that unfortunately is rare these days. I would use them again for sure.

They measured the doors met with me prior to service to determine my needs and show me options and had everything installed within 48 hours.

Had it repaired within 24 hours with a brand new spring. The team showed us how to maintain the new hardware and showed us exactly what broke and what needed to be repaired. Very thoughtful and punctual group. Would hire again or recommend in a heartbeat.

Quick service. Gave some advice on keeping it operating smoothly.

Same Day Service, Profesional, Friendly, Efficient

I broke my garage door around 10 pm one night and by noon the next day it was fixed. They called first thing in morning in response to an e-mail sent the night before, got right out to check the damage. Let me know they would try to get me in and I would hear from them to let me know if they could, when I heard from them they let me know they'd be out in 30 minutes. Once they got here it was fixed in a flash! Really nice guys too! Would definitely use again.

I called on a Monday because my garage door opener was broken. They were able to schedule me in quickly for Tuesday afternoon. They did not show up at the specified time so I called them. They were very apologetic and took full responsibility, and sent someone out right away. I really appreciated that, that I wouldn't have to miss additional work to get this taken care of. They fixed the problem with my garage door in about 30 minutes and it is working great now.

It went FANTASTIC! It was quick and easy. He wasn't here long, but did a complete service of our garage door that was previously paid for. The rollers were replaced which quieted the door quite a bit!.

They were excellent. They showed up on time. They were professional. It was a wonderful experience and I will call them again whenever I need the next maintenance. There was a little extra charge on top of the $99 Big Deal because they gave me a couple new remotes. I needed that. It was additional stuff that I wanted and not that they said I needed. They were very reasonable. There were no issues. They came out about three weeks after I purchased the Big Deal. It was fine. They were worth the wait.

It was fine. I think they were just fine. The quality was great.

It went really well. Danny was right on time at the early end of the "arrival window". He was pleasant to deal with, he took the time to advise me about routine maintenance and he didn't try to upsell me on any part or service.

I recently purchased a home and they said the garage door hadn't been maintained. Now I will get preventive care done so that problems as this won't happen again. They were very professional and personable as well. There was no hard sell - instead they were serving. Great customer service. Will use again and I highly recommend.

They went above and beyond in analyzing and evaluating the issues. They did the work promptly, they were reasonably priced, and it was better quality product.

They were very professional and fixed the problem. They did say that their office would followup with us for a quote for a permanent replacement but we never heard from them.

Excellent communication and fast professional work. The technician repaired some issues causing the bearing rollers to slip off the track and replaced all bearing rollers as part of the tune-up deal. Would definitely use them again!

They went above and beyond and were very helpful and courteous to me.

He was great. I would use him again in the future.