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Rainier Pacific Garage Doors Inc

Garage Doors

About us

Since 2000, we’ve been the Puget Sound's garage door specialists. We provide high quality garage doors and garage door openers for residential and commercial clients, as well as our superior standard for customer service for any job we do. From small repair jobs or broken spring replacements, to entirely brand new garage door systems. Our clients enjoy low prices, fast service and long lasting new garage doors. With over 30 years of industry experience, we understand your garage door needs, AND your expectation of professionalism and satisfaction for your home. Our shop is located in Sumner, WA. We are a locally, family-owned business, which gives us that uniqueness that sets us apart from other door companies, because we are that much more invested in our customers. We are proud of the company that we have built, and the services we have provided for so many years! We take an enormous amount of pride in our 100% customer satisfaction rating, which is why we appreciate all the people who consistently refer their friends and families to us, as well as all of our returning clients of many, many years. All of our employees are professionally trained and dedicated to meeting your garage door needs. In addition to installing new garage doors, we offer garage door repairs, maintenance and products. We carry garage door systems and products from CHI, Northwest Door, Amarr, Clopay, Wayne Dalton, Carriage House Door Company, Lift-Master and Linear, who are some of the most trusted and respected names in the industry. If you have an immediate problem we’ll do everything we can to help you over the phone. We believe if we can help you solve a problem over the phone to keep you from having to pay for a service call, then we will do everything in our power to do that. We offer fast, free estimates, for residential and commercial garage doors. Call us today to schedule your estimate or service call!

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Sales, service, installation and repair of garage doors & garage door openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 186 reviews

Tara C.
02/2021
5.0
garage doors
  + -1 more
Wonderful service, on time called as promised before arrival. Installation took maybe over an hour. Knowledgeable of the products and explained how to work it even though the company had not provided the kit. Great job ! Thank you
Description of Work: Garage Opener Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Rainier Pacific Garage Doors Inc
Thanks so much for the kind words, Mrs. [Member Name Removed]! We appreciate your business and are so happy we could get this done for you! Please let us know if you ever need anything in the future. :)

Jason V.
01/2021
5.0
garage doors
  + -1 more
We couldn't be more pleased with Rainier Pacific Garage Doors, Inc. When we first called, the receptionist was so pleasant and accommodating; just speaking with her will cheer you up. The repairman, Ricky, was equally accommodating and courteous. He took the time to answer our questions and explain the repairs he performed. It is a joy to watch a true craftsman and expert using their knowledge and skills. We highly recommend using Rainier Pacific Garage Doors, Inc if you have any garage door work needing to be done.
Description of Work: Repaired a broken spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
06/2020
2.0
garage doors
  + -1 more
Tech was professional and punctual, agreed that both springs were to be replaced. 15 min later the tech was done, he assured me that the job was done, yet on the receipt only 1 was changed and charged for two..
Description of Work: Replace both springs on garage door

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Rainier Pacific Garage Doors Inc
Hi Mr. [Member Name Removed], I'm so sorry for the confusion on your paperwork. I've pulled your order to review it. Please rest assured, both springs were replaced on your door. On our end, when we write "one" spring change, that just means for one door, not one spring. On every single door we do a spring change for that has two springs, both are always replaced. We liken it to putting a new battery in with an old one. If you only replace one, it will make the newer one work twice as hard, and because springs run on cycles, if one breaks, it usually means the other is not far behind. Thus, why we always do both. I'm very sorry that you thought we didn't do what we said, but I can assure you we did. So sorry for the confusion on our receipt. We appreciate your feedback and I will make sure from this point forward, that is written explicitly on receipts to prevent this miscommunication in the future. If you have any questions, please [Member Name Removed]'t hesitate to give us a call. :) Katie Vance Rainier Pacific Garage Doors Office: 253-826-9262 Email: katie@rainierpacificgaragedoors.com

Bob J.
02/2020
5.0
garage doors
  + -1 more
Estimator showed quickly. Install team came on time and did a great job
Description of Work: Install Garage Door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Rainier Pacific Garage Doors Inc
Thanks so much for your kind words, Mr. [Member Name Removed]! It was a pleasure working with you. :) Please let us know if you ever need anything in the future. -The Rainier Pacific Garage Doors Team

William T.
11/2019
5.0
garage doors
  + -1 more
Quote and all communication was fast and helpful. They were able to fit us in the next day. Work was done on time, no surprises.
Description of Work: Replacing broken torsional spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Rainier Pacific Garage Doors Inc
Thank you Mr. [Member Name Removed], It was a pleasure working with you. Let us know if you ever need anything in the future. Hope you guys have a Merry Christmas. :) -The RPGD Team

Perry R.
11/2019
5.0
garage doors
  + -1 more
I cannot say enough good things about Rainier Pacific Garage Door. They sent someone out the day we called them. Their estimate to replace the garage door was very fair. Levi, the installer, showed up on the day agreed to and did a stellar job with the installation. He could not have been more polite or professional in his work. They even hauled away the old door. I would hire them, again, in a heartbeat!
Description of Work: Garage door on an exterior shed needed replacing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Rainier Pacific Garage Doors Inc
Thanks you so much, Mr. & Mrs. [Member Name Removed]! We appreciate the kind words. :) We love our installers and are so glad you feel the same! Please let us know if you ever need anything else in the future. -The RPGD Team

Eric S.
06/2019
5.0
garage doors
  + -1 more
Rainier Pacific responded quickly to the request for quote and immediately set expectations regarding availability (it was a holiday weekend) - great communication! The work was prompt, polite, professional, and well-priced. Will contact them again in the future.
Description of Work: Replace torsion spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$242.55

Jeri-Marie H.
01/2019
5.0
garage doors
  + -1 more
Very well. We are extremely happy with the suggestion made by Katie as to what model and type of opener would work best for replacing our existing garage door opener. She suggested Linear Model 800 1/2 HP Belt Drive vs Chain Drive. The difference in price $40 more and worth every $. The garage door is right below our living room area. It is so quiet, you can barely hear the garage door open and close. Unlike our old one where you definitely could tell somebody was pulling in and out of the garage. The installers were just as professional from when they first arrived, installation and then explaining the use of the control openers on our outside pad and 2 remote controls before they left our house.
Description of Work: Replace existing garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Elizabeth J.
01/2019
5.0
garage doors
  + -1 more
Excellent service! We have had them come out twice after our install. They are always prompt, professional, and super nice. They also helped us with a repair and did not charge for it! I recommend this company to my coworkers and friends. Exceptional customer service.
Description of Work: Garage door openers installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin H.
12/2018
5.0
garage doors
  + -1 more
Professional approach from answering our initial inquiry to completing the job and responding to one relatively minor correction on the installation. A pleasure to do business with them. Highly recommend.
Description of Work: replace two garage doors and openers

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Kelly B.
11/2018
5.0
garage doors
  + -1 more
The team at Rainier Pacific Garage Doors was great to work with. They gave me a great quote and the installation went smoothly.
Description of Work: Replacement garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lei Z.
09/2018
5.0
garage doors
  + -1 more
Rainier pacific guys did the awesome job to replace two of my old garage doors, I asked 6 companies for the quotes, Rainier Pacific response me with the best prices: every detail of items and steps explained from Katie, then David quickly came the next day and give every detail explain about their product and gave me very valuable suggestions how to stable my old garage frames. later with the schedule, Andy and Rich came and did excellent job to replace the old heavy last century doors! I am really appreciate it! Less cost,best quality, why not! I am highly recommend those guys!!
Description of Work: Replace old garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,224

Jackie S.
09/2018
5.0
garage doors
  + -1 more
Dave was fabulous to work with. He came out and gave us a professional bid on getting our garage doors replaced. He was very friendly and knowledgeable as well as helpful with all our questions. I would definitely work with this company!
Description of Work: New garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kim M.
08/2018
5.0
garage doors
  + -1 more
Great work. Clearly experienced professionals. Called them for garage door opener calibration work on one door. While here they checked out the other door to ensure it was working well and lubricated both springs.
Description of Work: Garage door repair, maintenance, and opener calibration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh B.
07/2018
5.0
garage doors
  + -1 more
Very well. Punctual, efficient, and friendly. They made sure the job was done right, their workers were great and the doors are so much quieter and cooler.
Description of Work: Replacing two failing garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nathan W.
06/2018
5.0
garage doors
  + -1 more
Excellent service, completed in less than an hour, very professional. Would definitely hire again.
Description of Work: Had a broken spring, needed a complete replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Ronald K.
05/2018
5.0
garage doors
  + -1 more
Very good work and very responsive and Professional!
Description of Work: New Garage Door and Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James V.
03/2018
5.0
garage doors
  + -1 more
Efficient, professional and on schedule.
Description of Work: Replace garage doors and install openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Trace D.
03/2018
5.0
garage doors
  + -1 more
Repair went really well. Technician went through all the options with me and got me a very competitive quote. The panel replacement was surprisingly inexpensive. Will definitely use them again.
Description of Work: garage door panel replacement and motor change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine M.
02/2018
5.0
garage doors
  + -1 more
Great service. Asscoiate who did the install was prompt, and knew his job very well.
Description of Work: Installed new belt driven garage door opener. Huge difference, I'm planning on doing a second opener this spring. Seamless install, great associate for the install and the person that took the order on the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Regan C.
02/2018
5.0
garage doors
  + -1 more
Great; got the problem solved in less than 20 minutes.
Description of Work: fix garage door control after flooding of sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Lisa L.
01/2018
5.0
garage doors
  + -1 more
I had used Rainier Pacific before and the service was excellent. They were great again this time. Good communication, professional work, fair price.
Description of Work: My garage door was not closing all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle S.
12/2017
5.0
garage doors
  + -1 more
Great.. busy time of year. They worked with me to find a time that was convenient. They showed up on time, listened to my concerns and issue, tested it before making any decisions and they provided me with options. They came prepared and went right to work when I decided what I wanted. Even helped program my other remotes with the new unit.
Description of Work: Replaced a garage door motor and track. Teeth were no longer gripping the chain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405.53

Paul S.
08/2017
5.0
garage doors
  + -1 more
They were punctual, and installed the door. I later realized that the door they installed was not the exact type of door I ordered. I called them to tell them of this, and they apologized and told me they'd order a new door and install it (no charge). So, they made a mistake, but 100% corrected it and me me happy. I have sometimes seen contractors NOT correct their mistakes, so it was refreshing to see these guys standing behind their work. Thanks!
Description of Work: They replaced my old (rotten) wooden garage door and associated hardware with a new insulated door with new hardware and door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Beth L.
07/2017
5.0
garage doors
  + -1 more
Guys we're on time and delivered what we paid for, and they cleaned up when they were done.
Description of Work: New garage door

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 1814, Sumner, WA 98390

http://www.rainierpacificgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
RAINIPG915LE
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
06/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Rainier Pacific Garage Doors Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Rainier Pacific Garage Doors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rainier Pacific Garage Doors Inc offers free project estimates.
No, Rainier Pacific Garage Doors Inc does not offer eco-friendly accreditations.
No, Rainier Pacific Garage Doors Inc does not offer a senior discount.
Yes, Rainier Pacific Garage Doors Inc offers emergency services.
Yes, Rainier Pacific Garage Doors Inc offers warranties.
Rainier Pacific Garage Doors Inc offers the following services: Sales, service, installation and repair of garage doors & garage door openers.

Contact information

PO Box 1814, Sumner, WA 98390

http://www.rainierpacificgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM