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South Hill Plumbing Llc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned and operated plumbing company. We offer senior discounts, and free estimates. South Hill Plumbing specializes in all residential plumbing repair, remodel and service. We are also trained and licensed to install or alter gas piping. License #southhp912d6

Business highlights

15 years of trusted experience

Services we offer

Licensed, bonded and insured to repair, remodel and service all residential plumbing and gas pipe systems.

Services we don't offer

No job too small.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.8113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 113 reviews

Lucy L.
05/2014
5.0
plumbing
  + -1 more
Great. Will hire in the future.
Description of Work: Replaced outside faucet and burst pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

Dixie Z.
03/2014
5.0
plumbing
  + -1 more
In our unexpected cold snap, the pipes to my kitchen sink froze. I called for suggestions on how to safely thaw. I followed the instructions and the pipes thawed with no damage. I will definitely call this company when I need a plumber to come to my home.
Description of Work: provided help over the phone
Rating CategoryRating out of 5
Yes, I recommend this pro

Kerry S.
02/2014
5.0
plumbing
  + -1 more
They were excellent. I would recommend them and I will use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia L.
11/2013
5.0
plumbing
  + -1 more
He removed a toilet that was actually date stamped in the 1950's. They were actually early and the toilet swap took less than an hour.
Description of Work: Installed a new one piece Toto toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

terry K.
10/2013
5.0
plumbing
  + -1 more
no problems. great experience
Description of Work: repair leaking pipes. install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JUDI B.
10/2013
1.0
plumbing
  + -1 more
First call said he was busy and would get back to me soon. No call. Husband called and he said he would be there Wednesday--still haven't seen or heard from him.
Description of Work: Nothing-did not show up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from South Hill Plumbing Llc
Ma'am, I believe you may be mistaken. I have no records of you calling me. However, if indeed it was my company that you contacted and I failed to write down your information, I promise you it was simply a mistake and nothing malicious.

amanda B.
10/2013
5.0
drain cleaning, plumbing
  + 0 more
Tom is great to work with. He's been to our house twice & not only does he fix the problem he was called for, but he also explains the plumbing to us, which is great being new homeowners. We will use him in the future for all our plumbing needs & highly recommend him.
Description of Work: Snaked our drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from South Hill Plumbing Llc
You should see their cat!!!

Kim D.
10/2013
5.0
plumbing
  + -1 more
Very prompt and courteous! Job well done, reccomended to neighborhood. Will hire again if needed.
Description of Work: Installed new faucet, repaired leaks and snaked a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Doug K.
09/2013
5.0
plumbing
  + -1 more
He was responsive, prompt, easy to reach, and did a great job at a fair price. He had to come back for one more thing, and totally accommodated us into his schedule. We would definately use him next time!
Description of Work: Replaced faucet handles in Shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

margaret T.
08/2013
5.0
plumbing
  + -1 more
We are new to Spokand , just moved and when we connected the washing machine we saw a significant leak I assumed we needed new shut off valves and said this to him when I called. He squeezed us in at the end of his day, that day. Came in looked at it and said no, they just need to be cleaned and tightened. Which he did. I was very impressed, it would have been so easy for him to change out the valves and charge us for that. Our bill came to $45.00. I would definitely recommend him.
Description of Work: Tightened shut off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Alison Z.
08/2013
5.0
plumbing
  + -1 more
Good work, responsive, pleasant and customer oriented, efficient too. I had to ask them to return a couple days later to make an adjustment to one of their toilet repairs, which they did immediately. I am pleased with their work. I would recommend them and call them again.
Description of Work: Repaired two toilets and replaced shower control handle and drain mechanism; assessed kitchen sink faucet and ordered replacement parts from manufacturer for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eugina H.
08/2013
5.0
plumbing, water heater repair
  + 0 more
Joe was friendly, prompt, efficient and professional. I had been unable to use my shower for months as it only provided hot water, no cold. I had been told by another plumber that it would be necessary to tear my whole shower out. Joe, identified the problem, and repaired it within 2 hours.
Description of Work: Joe fixed a shower that was only providing hot (scalding) water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kristin C.
08/2013
5.0
plumbing
  + -1 more
The person was on time and very friendly. He explained what had happened and the repair he was making and also advised that it wouldn't be permanent and gave an approximate cost if it failed again and had to be replaced.
Description of Work: Repaired a pipe in the wall behind the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jean H.
07/2013
5.0
plumbing
  + -1 more
When I called them, I had to leave a message, was called back in less than 3 minutes. Tom said he had someone on another job but should be done soon he would call me right back to confirm a time to expect someone and he did. Dave was here is less time than predicted, he went right to work and only took him about 10 minutes to solve the problem. I am calling them back to have more work done as soon as possible. I will recommend them to everyone.
Description of Work: We had a severe leak on a valve in the main water line inside the house. He tightened it and stopped the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

gary M.
07/2013
5.0
drain cleaning, plumbing
  + 0 more
Explained what could have been causing the problem, etc. Dale, our serviceman was excellent and he was so kind to our very, very old dog!!!! I am so glad we found a plumbing service we like, trust and will call again. I am telling all our friends. Thank you so much!
Description of Work: Unplug a toilet after we had tried everything we could think of!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44.02

Micheal M.
06/2013
5.0
plumbing
  + -1 more
Everything went as described, no surprises.
Description of Work: Repaired a small leak and replaced a frost free faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daniel H.
06/2013
5.0
plumbing
  + -1 more
Excellent work. We have had Tom do several jobs large and small and each time has been a job well done.
Description of Work: Removed kitchen cold water from softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jean S.
04/2013
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
Whenever I call Tom, he's right there to fix my problem. He came over after his kids' scout meeting to fix my leak, because I was leaving on vacation in a day or so. He never charged me "overtime" even though he was there after 8:00 p.m. I've hired him in the past and trust him implicitly. Even my dogs love him.
Description of Work: I had a leak in a pipe downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James D.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Tom did a great job. He arrived on time, stayed for several extra hours while the city repaired a broken street shutoff valve, and charged exactly what he quoted. Definitely recommended.
Description of Work: Replaced water heater and main water shutoff value

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rick L.
12/2012
5.0
plumbing
  + -1 more
Great! Answered phone promptly. Came when he said he would and got the job done.
Description of Work: Bathroom toilet was leaking at base.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Therese B.
12/2012
5.0
drain cleaning, plumbing
  + 0 more
They returned my call ASAP. Were at my house within the hour. Plunged the toilet -- said everything appears OK now. Did not charge us for the call -- he was only here 5 minutes -- how refreshing to have someone do that and not charge you outrageous amounts for the little stuff. I would highly recommend Tom.
Description of Work: Having problems with a plugged up toilet in guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George N.
11/2012
3.0
plumbing
  + -1 more
At the start nice guy, did what needed to be done but needs to work on his social skills with customers.
Description of Work: plumbed new bath from existing water line

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from South Hill Plumbing Llc
Customer, I believe this site was meant for professional reviews and not personal attacks. I told you what the price of the job was going to be before the job started. I estimated a higher price then the other plumber that gave you a quote but you chose me anyway. I was accurate in my estimate with no deviation at all. I did the fairly extensive work in a timely manner so you could move forward with your project and have your daughter's wedding with the added bathroom present. You also mentioned you would indeed hire me again. Therefore I have nothing to apologize for professionally. The fact that you wanted to hang out with me the entire time I was working was your choice. And if after our time together you did not like my personality, that should have nothing to do with me professionally.

Kris A H.
11/2012
2.0
plumbing
  + -1 more
Came to do estimate nevr returned with aquote, call contact anything. In short felt like I was blown off. Found him through Angie's list . Picked him for good reviews nice person ...nice kids....
Description of Work: Nice man. Never got back to me with written quotes. Lost the job and my support. Date of estimate is a guess. Brought his kids to give estimate.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from South Hill Plumbing Llc
I can't comment on what the circumstances were 4 months ago, however I do try to respond in a timely manner to all my clients. I certainly did not intend to make you feel blown off and I hope your project went well. As South Hill Plumbing is still a young company soon to be entering its 5th year, I will take your comments as something to learn from. However, I do apologize and hope my neglect didn't stand in the way of your project.

Brad T.
11/2012
5.0
plumbing
  + -1 more
We called him last minute when another plumber couldn't make it. He was able to drop by on the way to another job and was at our place within an hour. While he was here he seemed to be doing good work and was helpful and personable.
Description of Work: Our wall-mounted faucet (old Craftsman house) had to be replaced and the fittings coming from the pipes didn't match the faucet. He came and put on a couple of new fittings and installed the new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Therese B.
08/2012
5.0
plumbing
  + -1 more
Got the referral from Angie's List. He came in 2 days, as there was no emergency. He took care of the plugged drains in the shower and bathroom sink. He also fixed a toilet that kept recycling -- needed new insides because the old ones were so brittle. He went and got the parts; was back a short amount of time. He was at our home approximately 30 minutes total. He was very prompt -- came exactly when he said he would come. He was very friendly, and handled the problems in a very professional manner. He gave us a senior citizen discount without our even asking! I would recommend him to anyone who has plumbing problems. Thanks for a good referral.
Description of Work: Unplugged the shower drain; unplugged the bathroom sink drain; fixed a toilet that kept recycling water. He did a wonderful job in a short amount of time. Very professional; very courteous. And the price was right! Thanks for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Contact information

20 W 17th Ave, Spokane, WA 99203


Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
General Remodeling,
Natural Gas Lines,
Drain Pipe Installation

FAQ

South Hill Plumbing Llc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 5:00 PM

South Hill Plumbing Llc accepts the following forms of payment: Check
Yes, South Hill Plumbing Llc offers free project estimates.
No, South Hill Plumbing Llc does not offer eco-friendly accreditations.
No, South Hill Plumbing Llc does not offer a senior discount.
No, South Hill Plumbing Llc does not offer emergency services.
Yes, South Hill Plumbing Llc offers warranties.
South Hill Plumbing Llc offers the following services: Licensed, bonded and insured to repair, remodel and service all residential plumbing and gas pipe systems.
No job too small.

Contact information

20 W 17th Ave, Spokane, WA 99203


Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 5:00 PM