Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Five Star Plumbing

Plumbing

About us

Five Star Plumbing is a service, repair, remodel, install, commercial service company. Collection is upon completion of job. We accept check, cash,Visa, Master Card, Discover and American Express. We provide billing options on some accounts. We have military and senior discounts.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Water heater repair and replacement, faucet repair and replacement, drain cleaning and hydro jetting, disposal, water softner install, air lines, toilet repairs and install, water and drain repipe,, new construction, remodel.

Services we don't offer

Main line drain cleaning, Boiler repair

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.855 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 55 reviews

Deb V.
08/2017
5.0
plumbing
  + -1 more
Wonderfully.
Description of Work: Shower faucet and diverter replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Howard B.
01/2017
5.0
Very well!
Description of Work: Frozen pipe in bathroom outer wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Shawn R.
11/2016
2.0
plumbing
  + -1 more
No service was performed.
Description of Work: Business must be good for this company. I called them after another plumbing company recommended them for the job I was looking at getting done. They came out, looked at the situation, and told me they would call back the following week. They never called me back.

Rating CategoryRating out of 5
responsiveness
1.0


Frederick J.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent results. I requested service for two different problems and, thanks to their keen observations and suggestions, they resolved a total of 5 or 6. All work was completed with excellent results. Good communications and updates were maintained throughout. Jennie, Joe and Dennis were all a pleasure to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra P.
04/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: He came out and looked at the hose bib that was leaking badly. He told us it needed a new part, but didn't have it and that it would require ripping out some drywall to get to the connection. He suggested we replace the anti-siphon valve and maybe that would lessen the problem (it didn't). He did no work and charged us, but didn't give us the first time customer discount. We later called another plumber who pulled out a screw driver and tightened a connection and solved the problem in 30 seconds--no drywall work or new part needed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$75

Response from Five Star Plumbing
Dear Mrs [Member Name Removed], I'm sorry Five Star Plumbing did not live up to your expectations! I just received the Angie's list review today (4/10/16 @6:08 am) telling of your frustrations. The work was done 7/7/15 And your Angie's list review was done on 4/7/16 I wish you would have contacted us at the time of service and gave Five Star Plumbing a chance to correct the issue. We are one of the top rated company's on Angie's list and Home Advisor because we care about what we do and how our customers are treated. Depending on what type and age of hose bib we suggest replacement. We advised Mr. [Member Name Removed] of replacement and he declined. As for tearing out sheetrock that's not what we do. We locate the hose bib and cut a neat hole then install access door or install a grate for future access. I'm not sure how the other plumber was able to repair the hose bib with only a screw driver. To my knowledge the only parts on a hose bib that you would use a screw drive on is the handle and the screw that holds the washer in on the stem. If you feel that Five Star Plumbing is in the wrong please feel free to call me (Tom Davis) at (509) 999-7744 and let me have the opportunity to discuss with you what we can do to improve our service and make this wright.

Kevin P.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin P.
12/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Therese B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new water faucet in utility sink; installed new outside faucet. Good job on both.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy W.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tricia E.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I was very impressed on how quickly we were scheduled. They did a great job and were very nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ina F.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out and replaced a lot of plumbing and every valve in the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia J.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cannot say enough GOOD about this company. Im so relieved to find some one who does only what I needed, quickly easily and reasonable. He simplified the job, when GS Im afraid would have made it a big production and charged a LOT.
Rating CategoryRating out of 5
Yes, I recommend this pro

Norman J.
08/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Tub and surround install.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$828

Response from Five Star Plumbing
[Removed member name], I'm sorry to hear Five Star Plumbing did not live up to your expectations! I would like to speak with you on what FSP came up short on so we can improve on our quality, customer service and professionalism. Please feel free to call me at (509) 999-7744 Sincerely Tom Davis Five Star Plumbing

Fran W.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Had leaking faucet in tub. They were prompt in responding and very professional. I also used them a second time and will use in future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jane J.
04/2015
5.0
plumbing
  + -1 more
Wow this company is great. Employees are timely, clean, professional and knowledgeable.
Description of Work: Checked all plumbing inside and out. Installed a new toilet and utility sink in laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Holger C.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Examined old, broken water heater. Removed old water heater and installed new one. |Came out right when the leak inside the broken heater was detected. Analyzed problem and made arrangements for installation of new unit the next morning. Quick professional work, right as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Connie L.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They came out asap and replace a cracked sink. Did a good job, clean and neat, Job was completed promptly, same day I called. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marcos F.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Five Star Plumbing
Dear Member, We received a review from you on February 4, 2015. We do not find you in our customer service base at Five Star Plumbing here in Spokane, WA. It might be possible you used a different service provider. If you have any question please contact us. Regards, Five Star Plumbing 509-993-1155

Shelby S.
01/2015
5.0
plumbing
  + -1 more
The company was very prompt in returning calls, and I was fortunate in that they had a delay in another job. Jim came to the house to review the work, which cost a $70 house call. he returned the next day, was late only bc he was searching for the required parts for the T and the valve. Work completed in 6 hours, and the Stevens County inspector commented on what a thorough, A+ job was done. Jim came back and completed the work the next week and the line works great. thought a bit pricey compared to prior jobs, but the work was good.
Description of Work: Installed a gas line from furnace in basement to kitchen for oven/cook top. Permit required

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michael P.
11/2014
5.0
plumbing
  + -1 more
Great service. Prompt. Friendly. Fair price.
Description of Work: Repaired leak in in boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

JANETTE G.
06/2014
5.0
plumbing
  + -1 more
Service was done on time and efficiently. Tom was very courteous and professional. Fixed the leak and made sure everything was cleaned up and in working condition. Fantastic experience.
Description of Work: Fixed leak under bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Katy H.
06/2014
5.0
plumbing
  + -1 more
Showed up on time, as scheduled. Assessment was thorough, job was completed as described. The staff was friendly and efficient. They cleaned up after they were through, we wouldn't even have known they had been there. We were very happy with the job that was completed. We will definitely hire them again.
Description of Work: Frozen pipe needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Noel C.
05/2014
5.0
plumbing
  + -1 more
Tom was called in at the last minute and on a Friday afternoon. He called ahead to verify when he was on his way and came with all the correct parts and tools. Tom is a very pleasant man who obviously knows what is needed to do the job. The installation was completed in a timely fashion. It seemed to me that I was seeing a real professional in action. His will be a business card I will keep. You will be satisfied using Five Star Plumbing.
Description of Work: Installed two sinks. One was new and the other was re-installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marie P.
08/2013
5.0
plumbing
  + -1 more
My mom had used him, he's a great guy, great plumber, fair prices. He did some outside work for my mom. He did a great job for her. He came out to the house and looked everything over and took some pictures so he wouldn't forget, he said "I hope you don't mind if I take a few pictures just so I have it right" and he told us the approximate cost that would give us the formal quote the next day and he did. The price were fair and he doesn't spring or paw on the product he uses by any means, he has really good products, he fixes things right it seems. I plan on using him soon, we have to tear all the wall and put a new one in before he can do his work. We're kind of waiting on that but he will be doing my work as soon as I'm done with that.
Description of Work: I got a bid from Five Star Plumbing and I plan on actually using him. I called him before I went on vacation and I was on vacation like 3 weeks and told him I'll call him when we got back.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Gary O.
06/2013
5.0
plumbing
  + -1 more
Service was terrific. Tom is very personable and very honest. Anytime we have any plumbing issues Tom is the very person we call. His prices are very reasonable and when he says something is fixed, It's fixed. I wouldn't call anyone else! Thank you Tom!
Description of Work: We'd been having problems with a leaking pipe that runs off of the laundry room sink. Tom came in and quickly repaired the leak. We haven't had any problems since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1
    • 2(current)
    • 3


Contact information

3624 E Springfield Ave, Spokane, WA 99202

http://www.fivestarplumbingspokane.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
FIVESSP878D9
Trade License Locale
WA
Trade License Authority
Washington: Contractors
Trade License Expiration
03/29/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing

FAQ

Five Star Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Five Star Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Five Star Plumbing does not offer free project estimates.
Yes, Five Star Plumbing offers eco-friendly accreditations.
No, Five Star Plumbing does not offer a senior discount.
Yes, Five Star Plumbing offers emergency services.
No, Five Star Plumbing does not offer warranties.
Five Star Plumbing offers the following services: Water heater repair and replacement, faucet repair and replacement, drain cleaning and hydro jetting, disposal, water softner install, air lines, toilet repairs and install, water and drain repipe,, new construction, remodel.
Main line drain cleaning, Boiler repair

Contact information

3624 E Springfield Ave, Spokane, WA 99202

http://www.fivestarplumbingspokane.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed