Five Star Plumbing is a service, repair, remodel, install, commercial service company. Collection is upon completion of job. We accept check, cash,Visa, Master Card, Discover and American Express. We provide billing options on some accounts. We have military and senior discounts.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Water heater repair and replacement, faucet repair and replacement, drain cleaning and hydro jetting, disposal, water softner install, air lines, toilet repairs and install, water and drain repipe,, new construction, remodel.
Work was done on time and according to quote. A crew was able to inspect and quote the job on the same day as my call. Joe and his helper were very friendly and did an excellent job of replacing the faucets and water line.
Description of Work: Replaced outside faucets and water line
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
John B.
06/2020
5.0
plumbing
+ -1 more
They arrived on time, did everything I asked them to do, and cleaned up after themselves. They were also very friendly, with good communication skills.
They did exactly we I asked for, for the estimated price, showed up on time and did a good job.
Description of Work: change to ball valve for outside water pipe and fix drip in bathtub faucet
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
karen S.
10/2019
5.0
plumbing
+ -1 more
The man that came was very professional. And prompt. He did the job. And cleaned up. I will hire them again. If needed. THANKYOU ANGIES LIST. AND. FIVE STAR PLUMBING
Description of Work: A new part in. My tub insert faucet
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Byron H.
07/2019
5.0
plumbing
+ -1 more
Everything went very well. The plumber checked out the problem and determined that the problem came from the faucet which was older and failing. He gave us 3-4 options on fixing the issue. Like most plumbing jobs, it can get expensive. Since I’m very picky, the option we chose just happened to be the most expensive. In all, we were more than happy to pay the price for the repair and we’ve never had water pressure in all of the 28 years living in our home.
Description of Work: We had a shower/tub faucet with extremely low pressure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nathan L.
01/2019
5.0
Very good. Joe was fast, pleasant, and proactive.
Description of Work: Fix leaking sink valve
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nathan L.
01/2019
5.0
plumbing
+ -1 more
Great work, quickly completed and good price
Description of Work: Replace garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Liz A.
08/2018
5.0
plumbing
+ -1 more
From start to finish it was quality work. Tom the owner was very knowledgeable over the phone able to help me pick a quality product that I am sure will hold up to years of use. The techs did a great job and were very efficient and knowledgeable. We just love our new toilet! Its awesome.
Description of Work: Had a toilet replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Gary P.
05/2018
5.0
plumbing
+ -1 more
Dennis Fanara was great. Worked through the possibilities and fairly quickly determined that the pressure valve for regulating water into the house was faulty. He inspected the valve and couldn't find anything blocking the flow, so switched it out temporarily to see if that corrected the problem, and it did. He than installed the valve permanently. Very nice and neat job.
Description of Work: Find out why my water flow was low.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Jennine M.
05/2018
5.0
plumbing
+ -1 more
Such a nice man. He came out after a long day of work on Sunday of Memorial Day weekend. Explained everything and was friendly and professional. Fixed everything quickly and cleaned up after himself.
Description of Work: Our outside water pipe flooded the basement and also the house's main water got stuck off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$574
Nathan L.
10/2017
5.0
plumbing
+ -1 more
Surprising response time (30-minutes!) and incredible service. Joe’s decades of experience were obvious as he worked quickly and efficiently. So pleasant and personable. We definitely recommend and will be using for our future plumbing needs.
Description of Work: New cartridge in bathroom shower; replace garbage disposal; replace his/her sinks in master suit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Arthur N.
08/2017
5.0
plumbing
+ -1 more
great. quality work and nice people. was at very top of estimated cost.
Description of Work: raised a hot water heater to increase gravity flow if it were to leek,
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$502
Chris H.
07/2017
5.0
plumbing
+ -1 more
I never had the work done because i'm actually selling the house. They were fine, responsive and all of that. They looked around pretty quickly.
Description of Work: They came out and gave me a quote. They needed to tear into some walls to replace a couple of exterior plumbing fixtures.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
lucia D.
06/2017
1.0
plumbing
+ -1 more
They did not seem interested in doing the job. Their prices were ridiculous- they wanted to charge me $179 just to come out and look. I ended up using someone else for the job
Description of Work: Called to find out about installing a new garbage disposal
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Response from Five Star Plumbing
Miss or Mrs. [Member Name Removed], In response to your review I feel this is not accurate. We do not have a $179.00 travel or diagnostic charge but we do have a $79.00 travel and diagnostic charge that off sets the expense of getting a tech to your home. Unfortunately Five Star Plumbing has to pay for the techs wages, fuel, business and vehicle insurance, Social Security, Labor and Industries, uniforms, vehicle maintenance, license's, office rent, utilities, tools, medical benefits, inventory, personnel to answer the phones, on call plumber and many more expenses not listed. Responsiveness: We answered the phone and let you know up front about the travel and diagnostic charge at this point it is your choice to move forward or seek another company that will come to your home for "free". It's been my experience that the cost for the free estimate is built into the price some where. We do not build it in we choose to be upfront with our charges to the best of our ability's. There are company's who are less expensive and some who are more expensive. Professionalism: Jenny is one of the most Professional and kindest people you will ever meet. I understand you were angry she would not send a Tech from Spokane to Coeur 'D Alena for free but she has to weigh out a minimum 1.5 hrs. of lost labor in a already full schedule to look at a service call that the customer may or may not want done. As for our work and the way our customers are treated I will let the reviews on Angie's List and Home Advisor speak for us. In conclusion I hope you found a Plumber who will provide the service all customers deserve. Thank you Tom Davis Five Star Plumbing
Jason R.
06/2017
5.0
plumbing
+ -1 more
Good. Quickly assessed. Accessed and repaired quickly. No pain.
Description of Work: Leaking pipe in wall
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Teresa S.
05/2017
5.0
plumbing
+ -1 more
Very pleasant to deal with. Professional,courteous and cleaned up after themselves. Thank you guys!!
Description of Work: Replaced gas hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Jordan S.
02/2017
5.0
plumbing
+ -1 more
Great! On time, updated me as they progressed and fixed the problem first time.
Description of Work: Frozen pipes, broken bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Craig H.
01/2017
5.0
plumbing
+ -1 more
Quick, easy, good clean up. Joe was pleasant and professional.
Description of Work: Attached water line to refrigerator which required using our crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Tammy H.
12/2016
5.0
plumbing
+ -1 more
Jo Fanara and his helper were absolutely outstanding individuals. They knew what they were doing, they were pleasant and professional. The work they did-exceeded our expectations. Thank you so much!
Description of Work: Leaky main water shut off-replace valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kirstin H.
07/2016
1.0
plumbing
+ -1 more
It didn't they never called me back to even schedule a time to come an look at it.
Description of Work: I needed to have two shut off valves replaced.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rita P.
08/2015
5.0
plumbing
+ -1 more
I care for my 97-year old aunt, who is recovering from pneumonia. My kitchen sink drain pipe started leaking, and before I could do much about it, another close family member passed away. I called Five Star Plumbing this morning, prepared to beg for assistance. The customer service I received was excellent. When I explained my situation, I know my stress and grief were evident. I was told that they would have someone here, sometime between 10:00am and 12:00pm (my call took place around 9am). Within a few minutes, they called back, said their worker had just finished the job he had been working on, and would be there shortly. Jim came out, immediately assessed the situation, got some piping and washers from his truck, and had the job done in a very short time. Jim was fast, efficient, courteous, and professional. He tested the replacement pipe several times to make sure the seal was solid. He also gave me his business card and told me to call if anything came up. I was even surprised by the very reasonable charge I was very impressed with the work done, the professionalism of everyone I spoke with, and appreciated Jim's thoughtful compassion. I have some other jobs that need to be done in my 100+ year old house, and you'd better believe I'll be calling Five Star for those jobs.
Description of Work: Replaced kitchen drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Five Star Plumbing
[Removed member name], Sorry to hear about the troubling times you have endured as of late. I'm happy to hear the Five Star Plumbing team was able to take some of the stress from you. We appreciate the kind words and it will be shared with all team members. Thank you for choosing Five Star Plumbing
Sue A.
07/2015
5.0
plumbing
+ -1 more
The job was well thought out and done expertly and professionally. Jim came out and fixed my overflowing laundry floor drain by digging up concrete and doing the above. He then replaced the concrete and did a wonderful clean-up job. Afterwards, he looked at my shower head in the bathroom and cleaned my bathroom sink faucet for better water pressure, free of charge, besides giving me an estimate to weather-proof my outside faucets. Starting from Jenny in the office, who made my appointment, to Jim, who was the nicest and most knowledgeable technician, this company is ethical and expert at what they do, besides being downright personable and wanting to be really helpful. I will use them again and recommend them to anyone, with great pleasure!
Description of Work: They replaced my basement laundry floor drain, while adding a backwater valve and cleanout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$868
larry K.
06/2015
5.0
plumbing
+ -1 more
They were wonderful. The veterinarian was extremely kind. The staff were knowledgeable, helpful and friendly. They were really flexible with their appointments. I brought all my dogs there.
Description of Work: I buy dog food to them in regular basis.
Rating Category
Rating out of 5
Yes, I recommend this pro
$375
Inga B.
06/2015
5.0
plumbing
+ -1 more
The problem began because the sprayer on the faucet was squirting out water and the hose was leaking below. The plumber went and got another hose and sprayer, but it didn't fit perfectly, but it was adequate so there was no more squirting. IThen he ordered another sprayer, but it didn't quite match. Then he put me touch with the faucet manufacturer. He made it possible for me to get a replacement at no cost. He made tthree trips to the house, but only charged me a service fee for one trip. The plumber was very courteous.
Description of Work: He put in a new kitchen faucet. The plumber came out and replaced the kitchen faucet. The plumber replaced the kitchen faucet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
Five Star Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Five Star Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Five Star Plumbing does not offer free project estimates.
Yes, Five Star Plumbing offers eco-friendly accreditations.
No, Five Star Plumbing does not offer a senior discount.
Yes, Five Star Plumbing offers emergency services.
No, Five Star Plumbing does not offer warranties.
Five Star Plumbing offers the following services: Water heater repair and replacement, faucet repair and replacement, drain cleaning and hydro jetting, disposal, water softner install, air lines, toilet repairs and install, water and drain repipe,, new construction, remodel.