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Zerorez

Carpet Cleaning, Air Duct Cleaning, Upholstery Cleaning,

About us

We believe that a healthy home starts with clean carpets. Nothing cleans more thoroughly, or protects your investment better than the revolutionary, patented and GREEN ZEROREZ®cleaning system. Our professional technicians use the patented ZEROREZ® cleaning system to solve the industry's top concerns: Reappearing traffic lanes and spots after cleaning; our system does not use soaps, harsh detergents or shampoos to clean, but instead, an innovative, non-toxic water based cleaning agent that leaves zero residue - zero residue means cleaner longer! Wet carpets after cleaning; our system cleans without flooding your carpets with detergents and water, which means short dry times. Trained technicians who are professional, clean and respect your home.

Business highlights

21 years of trusted experience

Services we offer

Carpet Cleaning Air ducts cleaning Area rugs cleaned onsite Area rugs cleaned offsite Granite Cleaning Pet odor mitigation Surface/tile Cleaning Mattress Cleaning Upholstery Cleaning

Services we don't offer

Industrial hood cleaning & new carpet sales.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 76-100 of 118 reviews

susan W.
02/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Looks brand-new!
Description of Work: Upholstery cleaning of a high-end sofa with an oily peanut butter stain on it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Gloria K.
08/2017
5.0
upholstery cleaning
  + -1 more
The look beautiful, great job.
Description of Work: Carpets, sofas & recliners.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Susan D.
08/2017
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele D.
07/2017
5.0
carpet cleaners
  + -1 more
Great very professional!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tess J.
07/2017
5.0
carpet cleaners
  + -1 more
Sean did an excellent job.
Description of Work: Hall and stair cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Mark K.
05/2017
5.0
air duct cleaning
  + -1 more
Went well.
Description of Work: Air ducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria K.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Frances K.
01/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David S.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan S.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Was able to come 30 min earlier. Professional. Did perfect job. I appreciate the phone call this morning and another to say he could come earlier. Great communication and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Michael R.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara K.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets and did an excellent job, best job ever. Highly recommend this company! Carpets still look good, 4 months later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dennis R.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a large family room carpet, carpeted stairs and two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carolyn H.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CATHERINE B.
05/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Zerorez
Thanks for having us out!

RITA G.
03/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: I ended up adding more services for additional fees, but they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Zerorez
Thanks for having us out [Member Name Removed]!

Rohana C.
01/2016
1.0
carpet cleaners
  + -1 more
.
Description of Work: I purchased a home in January and the sellers used Zerorez to clean the carpets before I moved in. The carpets looked and smelled clean but still contained a lot of dirt and pet hair. I have vacuumed several times since I moved in and am still pulling pet hair out of the carpets.

Rating CategoryRating out of 5
quality
1.0


Suzanne P.
01/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 2 rooms and the one room was just the edges of the room. I felt what was done was too expensive.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$180

Thomas E.
12/2015
5.0
carpet cleaners
  + -1 more
very well; no complaints
Description of Work: cleaned four areas of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Zerorez
Thanks so much for having us out. Happy New Year!

Cephas B.
11/2015
1.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$125

Response from Zerorez
Hello, I'm sorry we did not meet your expectations. I would love to have our customer service manager talk to you more about your experience, but I cannot find your info in our system. Can you let me know the best way to reach you? Or send me your info to our email zerorezspokane@gmail.com. thank-you! I hope we can get this fixed for you.

RANDY C.
10/2015
5.0
air duct cleaning, carpet cleaners, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Cleaned carpet and furnace ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Zerorez
Thanks for having us out! Looking forward to serving you again down the road.

Don B.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Zerorez
Thank-you for the review. - Zerorez

06/2006
5.0
carpet cleaners
  + -1 more
They were prompt in arriving three days after I called. They arrived at least 10 minutes early. He came in, did his job, and got on with his day, and I was able to get on with mine. I really liked that.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

06/2006
5.0
carpet cleaners
  + -1 more
The price for the carpets was fair but the price for cleaning the furniture was too expensive. Everything looks nice, carpet and furniture. I probably wouldn't have had the furniture done. I could have bought new furniture for what I paid.
Description of Work: They cleaned 3 rooms of carpet and 3 items of furniture.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
carpet cleaners
  + -1 more
Zerorez cleaned the carpet in one room and hallway. Our carpeting was very dirty and they got it clean. The solution that they use to clean the carpet did not leave residue of any kind. The man who did the cleaning was very helpful.
Description of Work: Carpet Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

13110 E Indiana Ave 1, Spokane Valley, WA 99216

zerorezspokane.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Heating and Air Conditioning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation

FAQ

Zerorez is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Zerorez accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Zerorez does not offer free project estimates.
Yes, Zerorez offers eco-friendly accreditations.
No, Zerorez does not offer a senior discount.
No, Zerorez does not offer emergency services.
Yes, Zerorez offers warranties.
Zerorez offers the following services: Carpet Cleaning Air ducts cleaning Area rugs cleaned onsite Area rugs cleaned offsite Granite Cleaning Pet odor mitigation Surface/tile Cleaning Mattress Cleaning Upholstery Cleaning
Industrial hood cleaning & new carpet sales.

Contact information

13110 E Indiana Ave 1, Spokane Valley, WA 99216

zerorezspokane.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM