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Pro-Long Roof Care & Gutters Inc

Roof Cleaning, Gutters, Skylights

About us

Pro-Long Roof Care & Repair Inc is proud to be your source for roof care. Whether it is cleaning your roof or providing a repair, we can help. We provide roof cleaning, maintenance, roof repair, skylight replacement, gutter repair, and installation. Our crews do repairs on composite, cedar shake, and tile roofs. Our gentle air cleaning process preserves your manufacturers warranty and your roof while gently removing any and all fungus, debris & algae. Our treatment prevents the moss from growing back and is guaranteed for up to two years. Call today for your free quote.

Business highlights

15 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Roof Repair, Roof Cleaning, Gutter Repair, Gutter Replacement & Installation, Gutter Cleaning, Roof Vent Replacement, Skylight & Chimney Flashing Repair, Skylight Replacement, Bird Blocker, Pipe Boot Replacement. Deck, Gutter, Driveway, Walkway Pressure Washing

Services we don't offer

built in gutter removal, flat roof repair, metal roof repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
13%
3
5%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 226-264 of 264 reviews

Vairagya O.
09/2015
5.0
gutter repair, roof cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bev L.
09/2015
4.0
gutter repair, roof cleaning
  + 0 more
unknown
Description of Work: Good job but not with cleaning up the stuff that came off the roof. Left it around the yard and walks and driveway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Julie H.
09/2015
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Date of service: 9/11/2015 Cost of Service: $800.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Helen M.
09/2015
2.0
gutter cleaning, gutter repair, roof cleaning
  + 1 more
unknown
Description of Work: Bought big deal for roof/gutter clean + moss treatment. | |1st time they came, they did a horrible job - gutters still full of debris, roof only cleaned with a blower b/c their compressor wasn't working, bits of live moss still on roof, damaged plants, super dirty windows, bent downspouts, super dirty deck and they broke my hose reel & hid the handle. | |Called, sent pics and got them to come out again - first day they scheduled to come back, they didn't show. Second day, they did show, and actually cleaned the roof & gutters. They did a better job cleaning up debris, but my windows & deck are still super dirty and there are still bits of live moss on the roof.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$400

Response from Pro-Long Roof Care & Gutters Inc
We are completely sorry that you had a bad experience with us. Unfortunately most of which we had talked to you over the phone with. We sent him back out to take care of everything. But you didn't mention the windows or deck but he did tell us he did rinsed them off. The down spout that you say we damaged isn't from us but from when it was originally installed, they just stuffed it in the elbow without using the proper crimp too to install it causing it to dent. We do install gutters everyday so this is something we are familiar with installing. He did put a second dose of treatment on the area that you sent the picture of. There hasn't also been enough rain to wash it off and he said that what was still up there was brown and dead.

Kenneth M.
08/2015
5.0
roof cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michelle M.
08/2015
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Communication and service was great from scheduling appointment to showing up on time for estimate. Unfortunately our old roof needed more than just a cleaning and we were advised to seek out a roofer for a new roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Krista M.
08/2015
5.0
roof cleaning, roofing
  + 0 more
.
Description of Work: Repaired two boots and replaced a couple of damaged shingles. It went as promised. They did have to come back out to push one of the bottom edges of a boot back down. They did this without any arguments and apologized for forgetting to tell us the pipe had come loose on the inside of the roof. It was easy to fix from the inside, so no big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Edith C. E.
07/2015
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Service Provider came out to do the work to treat for moss, but recommended a new roof instead. No complaint on our part other than we now need a new roof. Would recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

tim M.
07/2015
1.0
roof cleaning
  + -1 more
unknown
Description of Work: Purchased coupon, the Pro-Long Roof Care & Repair Inc came out said it would will be $2500, it would last 2-3 years. I said just clean it and they won't. So I want a refund.
Rating CategoryRating out of 5

Response from Pro-Long Roof Care & Gutters Inc
It's not in our best interest to rip customers off. We felt that your roof wasn't in the best shape to clean your roof with out repairs. If we had cleaned your roof and left it the way it was you would have ended up with leaks if you don't already have any. Your ridge cap was already coming apart and may not last through the next wind storm. That is why we recommended doing the cleaning with the repairs or leaving it and getting a new roof. If we had cleaned it and left it then you would have been mad at us later on if you ended up with leaks. I understand all you wanted was a cleaning but again we didn't feel it was the right thing to do and just leave your roof in the condition it would have been left in afterwards. We want whats best for our customers and are not out to rip people off. I hope that you can understand this and will think of us the next time you are looking for your roof cleaning needs or new gutter install. Brittanie

robert H.
07/2015
5.0
roof cleaning, skylights
  + 0 more
unknown
Description of Work: Called Pro-Long after reviewing their company and others. My home insurance company inspected our residence and noted large build up of moss on the roof. Contacted Pro-Long thru coupon listed on Angies list. Contacted me by e-mail and advised an estimator would be out and gave me a date. Estimate sent and I agreed to the work to be done. The workers came out and were early. The work took over three hours and was great. Roof looked new. Clean up was good and I realize not everything can be picked up. Easy to work with Brittanie thru the office and Rick who did the actual work was great. He was assisted by Keaton. Professional, answered all my questions and did a great job on the roof. Also treated the roof for moss control. Rick also cleaned off my skylight. Great job by the company, I will use them again and would recommend them. Also like that they were a local company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$499

Julia S.
07/2015
4.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
punctuality
5.0

Yes, I recommend this pro

Gayle P.
07/2015
1.0
roof cleaning
  + -1 more
unknown
Description of Work: The company charged way too much money and went against what was stated in the contract (big deal) with Angie's List.
Rating CategoryRating out of 5

Response from Pro-Long Roof Care & Gutters Inc
Hi, Our records show that we did not go against Angies List guidelines, as the coupon is based on pitch and square footage of the roof. You did meet those requirements, however your roof pretty much had a lawn growing on it with large amounts of debris, and this was something that we could not address at that price point. You should have been able to get a refund for the coupon from Angies List with no issues. General Manager Jason T. Pro-Long Roof Care & Gutters

Janet S.
07/2015
5.0
gutter repair, roof cleaning
  + 0 more
unknown
Description of Work: We had our old cedar shake roof cleaned and our gutters cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Doug T.
07/2015
5.0
gutter repair, roof cleaning
  + 0 more
unknown
Description of Work: We had our roof cleaned on a townhouse condo complex. There was a lot of moss on a fairly new roof. We had lower quotes from other companies, but we went with Pro-Long as they seemed to be able to clean with less abrasion, so we felt it was worth the extra cost since roof was only a couple of years old. They also did some pressure washing of a walkway at no extra cost. There was one spot on the roof under some trees that had some stubborn moss, so they came out a second time to work on the area at no extra cost. They were very professional, prompt, and friendly. Will use again when we need moss removal again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

William H.
06/2015
5.0
roof cleaning, roofing
  + 0 more
unknown
Description of Work: Cleaned the roof (Cedar) with air blow system for minimum impact to surroundings and replaced a few shingles at no extra charge. Also treated the roof with environmentally safe sealant. |BTW their current address is 16626 230 st SE, Monroe WA 98272

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John S.
06/2015
3.0
roof cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet B.
06/2015
5.0
gutter repair, roof cleaning
  + 0 more
unknown
Description of Work: Cleaned the roof with scrubbing and air pressure (does not damage roof like high pressure water washing). Examined and cleaned gutters as needed. Applied treatment to kill any remaining moss spores (good for 2-years).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Kenneth M.
05/2015
5.0
gutter repair, roof cleaning, roofing
  + 1 more
unknown
Description of Work: Roof cleaning, repair, gutter cleaning and repair. They were great - met appointments, made the process easy and did a great job. Will use them again on another house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

John M.
05/2015
5.0
roof cleaning, roofing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$318

Kristen P.
03/2015
5.0
gutter repair, roof cleaning
  + 0 more
unknown
Description of Work: installation of new gutters. The two people that came to the house were very professional, on time and quick to get the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Suzanne F.
02/2015
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Treated the roof to get rid of moss. It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Michelle J.
01/2015
5.0
roof cleaning, roofing
  + 0 more
unknown
Description of Work: I asked for an estimate for repair. They came over and looked at the roof and advised that my roof is beyond repair. They gave me a referral because they do not do roof replacements.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha G.
01/2015
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Air pressure cleaning of roof and anti-moss treatment applied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$460

Fatoumata K.
10/2014
4.0
roof cleaning
  + -1 more
unknown
Description of Work: They cleaned my house roof they did good job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Phyllis M.
06/2014
5.0
roof cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Contact information

15920 Roosevelt Rd, Snohomish, WA 98290

https://prolongroofcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roof Cleaning,
Gutters,
Skylights

FAQ

Pro-Long Roof Care & Gutters Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pro-Long Roof Care & Gutters Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pro-Long Roof Care & Gutters Inc offers free project estimates.
Yes, Pro-Long Roof Care & Gutters Inc offers eco-friendly accreditations.
No, Pro-Long Roof Care & Gutters Inc does not offer a senior discount.
Yes, Pro-Long Roof Care & Gutters Inc offers emergency services.
Yes, Pro-Long Roof Care & Gutters Inc offers warranties.
Pro-Long Roof Care & Gutters Inc offers the following services: Roof Repair, Roof Cleaning, Gutter Repair, Gutter Replacement & Installation, Gutter Cleaning, Roof Vent Replacement, Skylight & Chimney Flashing Repair, Skylight Replacement, Bird Blocker, Pipe Boot Replacement. Deck, Gutter, Driveway, Walkway Pressure Washing
built in gutter removal, flat roof repair, metal roof repair

Contact information

15920 Roosevelt Rd, Snohomish, WA 98290

https://prolongroofcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM