VentMasters LLC

They were on time and very professional.

My mother had recently passed away and we were preparing her condo for sale. The HOA had Vent Masters inspect all the dryer vents in the condo complex and it was discovered that there was NO vent in my mothers condo. The gentleman that did the inspection was especially kind and shared a little of his own experience with the passing of his own mother. A very understanding man. He recommended we get an estimate to have a vent installed. The vent was installed quickly and professionally. You can't tell any work was done at all! And the cost was 1/2 of what we thought it would be!

We discovered bird sounds from our dryer vent a few days after moving in and running the dryer for the second time. There was a slight smell too. After an initial scheduling hiccup, Ventmasters did the job perfectly. He took the time to explain things, advised me on pros and cons, didn't hard sell anything. We had our dryer vent cleaned out, dryer exhaust duct with 2 dead birds disposed, a new dryer exhaust to vent connecting duct installed better than the original twisted bad/loose install and a bird guard installed on a dryer vent flap to prevent anymore spring nesting birds show up in our duct. He cleaned up nicely after the work.

The first serviceman took great care to find the routing of the dryer vent (that was certainly not obvious in our large house). He went into two crawl spaces and finally discovered the vent pipe in one of them - that was broken. He recommended that we had a new vent installed with a shorter run. However, since that would likely go up through our cedar shake roof, he suggested Vent master send a service man experienced in that. At their visit the following week, the service man carefully surveyed options for routing a new vent, recommended that going through the roof was not the best solution, and determined a better routing to utilize the original exit point. Fitted the new vent the is now working appropriately. Both service teams arrived promptly, were clean and tidy, and clearly knew what they were doing.

Serviceman arrived at the appointed time. Very efficiently, blew out the amassed lint in the vent, returned my dryer to working order and cleaned up the blown out lint. He was in and out in no time and my dryer is now working better than when it was new. Won't wait so long (17 yrs) next time. Excellent service....will use them again.

Great! Fast response and scheduling, Very friendly.

The guys that came first did come on time but were not able to do the job. They realized that it was too difficult for them, so they apologized profusely and offered to clean up the vent duct for free. A guy who was more skilled came back. I was really happy they let me know that they did not think they could do it but knew someone who could within the same business.

They were amazing! The price and service was great. They were very credible, knowledgeable, and professional. They even found a problem that they didn't charge me for. After the work was completed, they even sent me a refund check saying that they overcharged me.

The technician arrived on time and quickly cleaned the vent. The charge was less than expected because it was not as dirty as the last time I had it done 2 years ago (he had notes from the last tech that cleaned for us) and he did not have to move the dryer. I will have them come again in two years.

He was punctual, friendly, knowledgeable, and talked through the options to make sure everything was done correctly and to code. The job was done thoroughly and correctly. Perhaps a little more than I would have paid a handyman to do the same work, but Clarence specializes in dryer vents and so I knew everything was as it should be. No shortcuts.

Vance came right when he said he would. He discovered that we had a gap in the piping, but was not sure exactly where it was because the system is hidden behind walls. He diagnosed the situation and guessed where the gap was. His diagnosis was perfect because when he cut a hole in the plaster board, it was right at the spot. He was able to repair the gap and then clean out the piping. He cleaned up everything, explained how we could repair the hole in the plaster board and how we should monitor the system in the future. He was very professional. While the price was a little more than we anticipated, that was because of what Vance discovered. Considering all that was done, the price was very reasonable. We were very pleased with this job. Angie's List came through again.

I pay them $100 once a year. The overall experience was very good. It is easy to schedule an appointment. All they do is cleaning the dryer vent, so they are really good at that. I have a really strange dryer vent that goes from one side of my house to the other side. It has two or three twist and turns, and it is really complicated. They are always able to get it all cleaned out. I have used them for 7 times.

They were fantastic. They did whatever needed to be done to get the job done. I would absolutely use them again.

The job went smoothly and efficiently.

They did the work. They did a fine job. I have no complaints.

Fantastic - would use them again without hesitation.

They scheduled us within a week, showed up right on time, did the job quickly, and dryer performance is greatly improved as a result.

They did few things including repairing my dryer. Everything is working good now. They are very efficient and punctual. They are very busy too. They let me know what was going on. I was watching while they were working.

We were very happy with their service. They were prompt, and they did what they said they would do. They made it very easy for us to make payment. It was a positive experience. We were happy with them. Their customer service was good. They came promptly when they said they would. The person on the phone was very good with arranging everything. Everything worked out.

Experience was very good. Responsive to scheduling requests, explained tradeoffs on alternatives, very happy with the result.

The technician was great. He quickly identified the problem and went to work to solve it. He also did a good job of cleaning up afterwards. If I ever have a similar problem, this is the company and the technician I will call. It is now more than 3 months since he was here, and we have had no problems with our dryer vent, nor do we expect to have any problem with it.

The experience was completely painless and they showed up on time. We weren?t sure who would do that kind of work because it is built into the dryer but you can?t do it yourself. I called around and they were the first ones that knew what I was talking about and were willing to take the job.

We had moved into this house about 6 months ago and my dryer was not working as well as it did previously. The dry time got worse so I decided to call Vent Masters. I left a message and got an immediate call back. Scheduled for 2 days out. THey called and came earlier than expected in the day after calling to make sure that this was ok. Did a great job and my dryer works great now! Will have them back yearly.

We remodeled a space for an upstairs washer/dryer and needed a dryer vent. They came out, worked quickly and professionally and the vent was ready to go. I did laundry later that day!

In order to deliver and install a new washer/dryer set in my new home I took the sliding doors off the closet and after the installation I realized the total depth was too big and I could not get the doors back on. I failed to include the venting space in my measurements. I called and talked to Clarence at Ventmasters. He was very helpful and provided a few tips I hadn't considered to squeeze it back further. He also pointed out that he's been seeing/hearing about this scenario happening a lot lately with new construction as manufacturers make larger capacity washers and dryers. I went through the options and took more measurements and realized nothing short of cutting the wall open was going to do the job. I called Clarence back and he scheduled a visit that was accommodating to my schedule. Today, when Vance showed up he was familiar with the situation and I just had to point him in the right direction. He was very knowledgeable and talked me through a number of different options and explained the pros/cons of each. After we talked, we both agreed that opening the wall and reconfiguring the vent to meet the dryer at the same point and using a new vent hose material was the best way to go. The work was done very well, it looks great and the doors are back on! Clarence and Vance were both great people to work with, professional and can clearly get creative when necessary to get something done.