Valentine Roofing

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Description of Work: Reroof home

Description of Work: Valentine Roofing repaired my roof. Their repairman did a great job on the roof and cleaned up all the mess when he was done. He also explained how the roof came to be damaged in the first place and made suggestions for how it could be prevented in the future.

Description of Work: They were AWESOME!!! From the very first call to the end of the job! Actually going to miss dealing with them! I LOVE our new roof!!

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Description of Work: New roof with new plywood, removed existing OSB,installed new gutters and new downspouts.

Description of Work: Replaced a cedar shake roof with an arthitectual grade composite shingle. The time flow was broken up by a few short weather breaks and the job was prolonged by a few days when two roofers quit mid-job.

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Description of Work: Removed old roofing material, gutters and rafter tails. Added new roof material, new gutters, gutter screens and a Crystalite sun tunnel. The new roofing and gutters looks great. The Crystalite sun tunnel works very well. I did call the gutter people back to fix a small leak which they responded quickly to in two days. My existing siding was split in a couple of places where the crew added new flashing.

Description of Work: Valentine Roofing replaced our cedar shake roof with CertainTeed Presidential. We waited to write this review to ensure the roof was sound through the winter months, and it has been. Unfortunately, the problems began when the roofers failed to cover our roof after the first day, and we had record rainfall that night. They forgot to give us an emergency number and couldn't be contacted until the next day. Meanwhile, that night at 10:30 pm, water was coming through the crawl space, ceiling, smoke detectors, and out of some light switches, down the center walls and saturating the sub flooring and carpets. The ceiling in our garage was also "raining". We had to empty buckets of water all night. After an entire night of heavy rainfall, Valentine Roofing was willing to send out their Handyman to take care of it even after describing in detail the extent of water that came into our house that night. We insisted the amount of water damage was beyond a Handyman, that we needed a professional water damage service to clean up the water and prevent future mold issues. Only when we called a Water Restoration company ourselves to get a professional damage assessment and present to Valentine, did they reluctantly agree. The damage was extensive and took several weeks to dry out, replace (carpet pads, insulation, drywall, smoke alarms), clean, and paint. |This was an unfortunate accident that would make most people extremely angry. We were calm and just wanted it "fixed". The real problem was the unprofessionalism Connor Valentine and his company extended to us. The attitude and lack of wanting to make things right was absent. There was never a sincere apology, nor any empathy or concern that this turned our lives upside down for nearly a month. Connor never asked to come out and see the damage himself and initially, wasn't going to allow FireWater Restoration Services complete the job, but rather have his Handyman do it. And, during this, his office kept calling to ask us to pay the roof balance. We told them, our house needed to be completely repaired before we should have to pay. At this point, we wanted to negotiate the balance since we had to take time off work to oversee repairs and forego other plans. Again, Connor balked and agreed to a small deduction verbally, which they charged our credit card without our permission before sending us the revised bill. We have learned that having a great reputation is only one consideration. How a company handles the unexpected is just as important. We do not recommend Valentine Roofing in the event the unexpected occurs.

Description of Work: Valentine roofing totally replaced my old roof. This was a 25-year-old house that never had any roof work done. The original roof was cedar shingle. Due to the roof wear and tear shingles were coming loose and falling to the ground after each windstorm. I contacted Valentine roofing because I had heard them advertise on the radio. They made an appointment with me, (John) Valentine roofing climbed on top of the roof made a survey and gave me an estimate on that visit. John also recommended having my gutters replaced. (I agreed, they were in bad shape).I was pleased with the estimate. Details and a packet w/ prices and brochures of possible roofing types were left with me. A week later I called Valentine and asked them to proceed with the installation. At that point I was assigned a project coordinator (Sallie), she kept me informed of scheduling and other issues. I did not choose to re-shingle with Cedar but went with a wonderful, heavy duty, composite roofing material. There was also an on-site coordinator that managed the job. I was pleased with the job that he and the workers did. The progress, promptness, and daily cleanup was exceptional. A huge dumpster was placed on site for old roofing materials and was promptly taken away after job completion. I took three days to complete the project. I would gladly use Valentine again, and I would highly recommend them. Not only do we love our roof, but neighbors often come by and affirm the roof Looks Great. Additional note, the workers found a corner of the roof that was rotting, I received a call from Sallie, she told me that they could repair the problem, while they were working the roof. They replaced the rotted area with new wood and materials. We are extremely pleased.

Description of Work: Valentine was the winner of a three Angie's List competition to see whom would replace our 22 year old roof. We were very impressed. They worked quickly and safely. Started and finished at reasonable hours that did not upset the neighbors. The quality of the work was terrific. It's too bad this roof will last for 50 years because we'd use them again! The most immersive part was that they cleaning up all the nails with a big magnet at the end of the day. They matched the gutter and downspout character with our 100 year old house!

Description of Work: Replaced the roofing and gutters. I was impressed with the professionalism of the first person who came out for the estimate which was provided to me before he left my home. I was originally scheduled for late July but due to all of our good weather they asked to come earlier which was fine for me. The job was done well. My only concern was that there were a number of nails left on the ground even though they pride themselves on cleaning up well. I did mention this to the person who did the follow up phone call and she mentioned that this crew might need some additional training on clean up. Overall I was very satisfied.

Description of Work: They contacted me frequently with status of when they would be coming to do our roof. On request they sent someone over to better tarp our roof to prevent leaks before the actual roofing event. When they had an unexpected opening they called and offered to do our roof three months earlier than scheduled. | |The work crew was very polite and did the roof with great attention to detail. They were very happy with us when we provided hot cider and snacks, especially on the day that it was pouring, which was also Thanksgiving. They were willing to work on that day, though we didn't insist. | |At the end of each day a thorough check was done to ensure that all debris was cleaned up. | |All in all the finished roof is a joy to have. It will last us many, many a year. | |All in all Valentine roofing did a wonderful job and we recommend then without hesitation.

Description of Work: Removed and replaced shake roof, had a composite roof put on. The hardest part of the job was dealing with the HOA in Gem Stone. My sales person was awesome to work with.

Description of Work: Replaced old torch down roof with PVC membrane, removed existing unused chimney, and leaking skylight plus replaced vinyl material over portion of deck. New light colored roof and insulation has helped keep our house cool and comfortable this summer. This was not a cheap roof but it has improved the quality and comfort of our home. Not happy with the roof replacement over the deck but I failed to specify quality of materials used and feel this was not this crew's expertise. The membrane roof, however, was efficiently done in an excellent manner. The job was cleaned up and all hauled off in the dumpster they provided leaving us with a clean yard and a beautiful new roof.

Description of Work: Replaced the shake roof with a composition roof. The scheduling and execution was timely and professional. They arrived on time and kept the site clean. |

Description of Work: New roof. Great!

Description of Work: From start to finish, it was a pleasure working with Valentine and the quality of their work was impressive. Everything happened just as they said it would, they were prompt, courteous, efficient, and highly skilled. It has been a long time since we've encountered this kind of quality service.

Description of Work: I did not ask this co.for an estimatte

Description of Work: Replace cedar roof with their Presidental triple layer composite roof. The team was very professional and workmanship excellent.

Description of Work: Overall I was very happy with the service and quality of the work. I did have to call them back to caulk a couple of cracks in the siding where they installed new flashing but they did that quickly.