Description of Work: After contacting IHS he came out and looked things over and told me he would send me a quote. He did and it was too high for my budget. So he did NOTHING and I am out $500.00!!! I thought he was supposed to give $500 worth of something! Anyway I am very unhappy with how this worked out with Angie's List. |Howard Banasky |
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from IHS Contractors LLC
You did not purchase a deal from me. The estimate was free. If you paid Angie's $500 you need to get your money back, because I didn't get any.
Zach C.
12/2015
5.0
home remodeling
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$448
Carol H.
08/2015
1.0
handyman service
+ -1 more
unknown
Description of Work: Communication, scheduling, and experience is poor!!! It took a month to get someone to come out and then the two men arrived without a ladder. They Had no idea what they were supposed to do and admitted that they had never performed one of the jobs before, but "it shouldn't be hard to cut a hole in an exterior wall." I wasn't going to allow an inexperienced person to experiment on my home. I asked Annie's list for a refund.
Rating Category
Rating out of 5
Christopher S.
04/2015
4.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
punctuality
5.0
Shirley H.
02/2015
4.0
handyman service
+ -1 more
unknown
Description of Work: Tiled bathroom shower and put shower walls and door up. This included the prep work to make the walls level and prepped.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,400
Anne R.
02/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: We had eight hours of service. The carpenter did what we asked, then said, "If you get this I can do this" several times. We were fixing up a house to sell and he did way more than we thought could be done. We were extremely pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Al S.
10/2014
5.0
handyman service
+ -1 more
unknown
Description of Work: Couldn't get on the schedule in time.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jo Ann R.
09/2014
1.0
handyman service
+ -1 more
unknown
Description of Work: It was difficult to contact the owner of the company. He would take days, sometimes weeks to respond. Ed Novion would give me dates/hours for two men to come out with extremely short notice - one night before (notification was by e-mail instead of by phone) and the time was for early in the morning. Eventually Ed stopped responding to my e-mails and calls.
Rating Category
Rating out of 5
Shelley C.
07/2014
5.0
handyman service
+ -1 more
Great - wonderful job.
Description of Work: Lots of busy repairs:)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
maria C.
06/2014
5.0
handyman service
+ -1 more
unknown
Description of Work: They enclosed a loft to convert to 4th bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Diana M.
08/2013
5.0
handyman service
+ -1 more
unknown
Description of Work: IHS did various small jobs such as repairing broken doors and cabinets and installing some shelves. They were prompt, courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Erik M.
03/2013
3.0
handyman service
+ -1 more
unknown
Description of Work: We exchanged emails IHS was very responsive at first. Finally scheduled an onsite visit for an estimate on the additional work since the work needed to be done would be longer than the coupon. IHS came out said they would send me an estimate for the rest of the work and would be able to perform the work in a month. I never received the estimate and haven't heard from them since. This has been over two weeks ago.
Rating Category
Rating out of 5
Crystal A.
12/2012
5.0
remodeling, handyman service
+ 0 more
It went great!
Description of Work: I bought the Big Deal $299 for 8 hours of carpentry labor. When I originally set up the appointment I was asking them to do one job, but a friend came over and completed that. When I called them to ask if I could change the project, they had no problem with it. They came in and put up three walls. They were fast and did a great job! I would definatly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
toni N.
11/2012
5.0
handyman service
+ -1 more
See above
Description of Work: The gentleman who runs this business was so professional and talented. Two of his men put a window in, leaving it seamless and tidy. It looks fabulous. I will definitely work with Ed again. I would recommend this company 100%!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$299
LEANNE R.
10/2012
5.0
home remodeling
+ -1 more
unknown
Description of Work: One double gate built and installed with hardware. I supplied all materials. One single gate finished and installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
John P.
09/2012
3.0
home remodeling
+ -1 more
unknown
Description of Work: Before buying the Angie's BIG DEAL my wife called and talked to the merchant to make sure cleaning out the house crawl space was something they'd do. He didn't give any indication it wasn't after she described what we needed and that this could open the door for more home repair/work that we need (there's a lot to be done on this house we bought last year). The crawl space had been opened to critters for who-knows-how-long and a lot of the insulation had been torn down, air ducts for the furnace torn down and/or disconnected, vapor barrier either not there or ripped and torn up, etc. The person was over an hour late getting to our house on the day of the appointment and was completely unprepared for the work at hand. Don't know if he forgot or his boss failed to tell him but he wasn't happy about the prospect of cleaning out all the damaged junk from under the house and had to make a trip to Lowe's to get a mask, light, and body suit. He did complete the job and was a very nice man. But being so late without even a phone call with a reason, being unprepared for the task at hand (who's fault doesn't really matter as it all reflects bad on the company), and the need of our help to move the debries from the crawl space entrance do not add up to a good grade from us.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$299
Margaret H.
09/2011
5.0
home remodeling
+ -1 more
The project started when expected and finished in the time frame I expected. The crew working on this project was personable and easy to work with. They were careful to clean and clear things up when they left for the evening. After looking over my initial wish list, Ed made suggestions and recommended places for me to go and look at vanities and countertops. I had already picked out the lighting, mirrors, faucets and tile the at I wanted for the project. The tile I had picked out was no longer available and Ed found an available replacement with a very similar look for me. IHS has also completely remodeled my kitchen, installed laminate flooring, french doors and replaced interior doors through out the house prior to the bathroom remodel. As a single woman, I appreciate the fact that Ed listens to my ideas, answers questions and provides suggestions to improve the project. I'm comfortable having his crews in the house, whether I'm here or not. They take the time to explain what they are doing, even answering questions from a curious 4 year old. I have no doubt that for any future remodel projects I may have, IHS Contractors will be the company I choose.
Description of Work: IHS Contractors completely remodeled all three bathrooms in my home. The master bath was complely gutted and new flooring, vanities, lighing, toilet, fan and a new tile shower with glass doors was installed. In the hall bath the bathtub remained but new flooring, vanity, lighting, toilet and fanlight was installed. The work in these two baths was staggered so that one working shower remained. The third bathroom is a bath/laundry room combination off of the garage. This was the last of the project. In this room only the toilet and vanity were replaced. The counter tops in all three baths are granite with undermount sinks and the flooring is marmolium with maple vanities.
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Service Categories
Handyman Services,
General Remodeling,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Basement Remodeling,
Interior Painting,
Decks and Porches,
Garage and Shed Building,
Excavating,
Electrical,
Drywall,
Homebuilders
FAQ
IHS Contractors LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
IHS Contractors LLC accepts the following forms of payment: Check
No, IHS Contractors LLC does not offer free project estimates.