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DIAMOND KITCHEN & BATH LLC

4.4(
85
)

Kitchen and Bath Remodeling, General Remodeling, Plumbing,

... +19 more

About us

LICENSE: DIAMONDKB941KH. UBI: 602604458. Construction Contractor License #: DIAMOKB941KH.

Business highlights

20 years of trusted experience

Services we offer

KITCHEN & BATH REMODELING, WINDOW & DOOR REPLACEMENT, DECORATIVE TRIM, DECKS, FENCES ADDITIONS AND WHOLE HOUSE REMODELS.

Amenities

Free Estimates
Yes
Senior Discount

3%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.485 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
6%
3
7%
2
2%
1
27%
Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.3
punctuality
4.3
Write a review
Showing 76-85 of 85 reviews
MONTYE M.
11/2014
4.0
home remodeling
  + -1 more
He was very thorough.
Description of Work: I've purchased a Big Deal for Diamond Kitchen & Bath Llc for a custom kitchen design with a full scale drawing and measurements.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
JEANNE J.
08/2014
3.0
home remodeling
  + -1 more
n/a
Description of Work: nothing
Rating CategoryRating out of 5
Jay S.
02/2013
2.0
home remodeling
  + -1 more
See above.
Description of Work: Diamond Kitchen and Bath provided a kitchen remodel plan and bid as an Angie's Deal offering. I paid Angie's in advance for this service. Diamond missed two successive appointments set to his schedule. I had to call more than once to get both appointments. He produced a hand drawn sketch a month later than his stated delivery date. His bid, with conditions, net of appliances and tax appeared high. I would not use Dianmond because of this experience. It also has made me wary of Angies Deal offerings.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$75
sarah jane O.
07/2012
1.0
home remodeling
  + -1 more
lost my money
Description of Work: got the angies list deal, called many times and left messages to schedule an appointment, never heard back.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Katherine S.
04/2012
1.0
home remodeling
  + -1 more
N/A
Description of Work: I am writing because this may be the only way I will get noticed by this contractor! I purchased a coupon for a kitchen measure and design. I have left three messages over a period of a few weeks and have gotten no response. I am not in a particular hurry at all but I would like some kind of contact so I can get on the schedule maybe a month or so down the line.
Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85
Response from DIAMOND KITCHEN & BATH LLC
(if this was posted to a non ‘big deal’ purchaser, please try to follow anyhow? The last month or two are not what you should EXPECT from us and we have made changes to correct this!) So, I made a huge mistake! I truly did. I write this response without the intention of excusing us from your report. I need you and all others that are in the likewise circumstance to understand that you are entitled to a complete refund. Heck, three of the fifteen that I did complete, returned them. If you’re the other part of the fifteen, feel free! (who would blame you in these tough times?) It’s going to come across strange to hear so much ‘I’ in a company response, ‘I’ understand! As an owner and THE decision maker of this company, this is entirely my fault! You may have heard of those companies that have failed because of offers they made on large coupon sites? I will be damned if I let that happen to thee company that I dreamed of, financed, spent 60-70 hours a week on since 2005, wake up thinking of how two different crown moldings will finish off when they meet or if we left 36 and 1/16th or 1/8th (?) inches for the fridge, and on occasion……..bleed for! It is true that most people in my shoes would hire a salesman (or saleswoman), a ‘designer’, and an ‘engineer’ (job titles only). I could! I have interviewed potential people. I always mention ‘the fine line between doing what’s right and what you were paid to do’…. They always come down on the wrong side of this! I built this company with a few old principles that everybody had forgot in 2005/6/7 (They are coming back now that times are a little tougher)…. Be the best, do things the right way, treat people the way you would hope to be treated, and NEVER be part of a remodel someone regrets! (that last part was my own theory) -Let me expand on that last thought…. I was working for a large local company in the same field that my company works in today. One day I was following ‘the book’ and telling the customer of how I HAD to do what that ‘designer’ had sold her. As she started to cry, I figured there ought to be a better way!!!! That ‘designer’ was following the ‘book’ too when she sold the project! That ‘designer’ also…. Had children to feed! Then and there, I realized; I must Author ‘The Book’ if I ever want satisfaction in my career….. Yet here I am, apologizing for making a mistake and…… I AM Sorry! Just so we are clear; I live in what would be considered a ‘lower class’ area. As the owner of this company I drive a truck, not a Lexus, I have won an award for volunteer of the year for ‘hands on’ work, I know how it feels to pull the plastic off my bed during a remodel because I make my subs and workers come to my house if they are short on hours (got to feed those kids). And, I love this company. I never intended to be the cause of your frustration! (My point?) If you really think I was after your fifty dollars, just know this; by the time I get my share, I can put air in a tire at a gas station with it. Go get your refund!! And know, I am sorry! You would see a solid track record going back to 2006 on this very site, if it went back that far. Our current projects will report the same way. We have a current project that we are in the process of wrapping up that involves a young couple and the Lady is 7-8 months along. By pure happenstance, on Monday, we are going to start a project for another one for a couple that isn’t far behind! We REALLY need to keep our projects on schedule! Your report is one that I take VERY serious! Certainly it would be easy to dismiss a report over fifty dollars when your projects range from $3,500 to $250,000. The thing is, you hired us and I failed! I am VERY sorry! We are a general contractor that is specialized in kitchen and bathroom remodels. We are not a design company but, our designs are second to none. We only design for customers that we are under contract with. It is a courtesy to them. I was a fool to offer that to the public! I thought we would sell eight, not eighty! (since cancelled) They take ten hours and cost us about $625. (Might be why companies charge $1500) We can refer you to GREAT ‘hundred dollar an hour’ designers though! (Seriously) All that said; please return that coupon to the site in which you purchased it. This promotion was a bad idea! What’s that old saying about a certain road that was paved with good intentions? Again, please understand that I apologize! I hope someday I can make it up to you!
Adam S.
03/2012
1.0
home remodeling
  + -1 more
See above.
Description of Work: We purchased a Big Deal to have a plan for a new kitchen drawn up. We called and left a message but our call was not returned. We called about 5 or 6 days later, spoke with Brian and scheduled an appointment. He showed up on time and we discussed our kitchen. It has been 5 weeks and we haven't heard or seen anything. We called a week ago and left a message and have never received a response. We would really like our money back.
Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from DIAMOND KITCHEN & BATH LLC
(if this was posted to a non ‘big deal’ purchaser, please try to follow anyhow? The last month or two are not what you should EXPECT from us and we have made changes to correct this!) So, I made a huge mistake! I truly did. I write this response without the intention of excusing us from your report. I need you and all others that are in the likewise circumstance to understand that you are entitled to a complete refund. Heck, three of the fifteen that I did complete, returned them. If you’re the other part of the fifteen, feel free! (who would blame you in these tough times?) It’s going to come across strange to hear so much ‘I’ in a company response, ‘I’ understand! As an owner and THE decision maker of this company, this is entirely my fault! You may have heard of those companies that have failed because of offers they made on large coupon sites? I will be damned if I let that happen to thee company that I dreamed of, financed, spent 60-70 hours a week on since 2005, wake up thinking of how two different crown moldings will finish off when they meet or if we left 36 and 1/16th or 1/8th (?) inches for the fridge, and on occasion……..bleed for! It is true that most people in my shoes would hire a salesman (or saleswoman), a ‘designer’, and an ‘engineer’ (job titles only). I could! I have interviewed potential people. I always mention ‘the fine line between doing what’s right and what you were paid to do’…. They always come down on the wrong side of this! I built this company with a few old principles that everybody had forgot in 2005/6/7 (They are coming back now that times are a little tougher)…. Be the best, do things the right way, treat people the way you would hope to be treated, and NEVER be part of a remodel someone regrets! (that last part was my own theory) -Let me expand on that last thought…. I was working for a large local company in the same field that my company works in today. One day I was following ‘the book’ and telling the customer of how I HAD to do what that ‘designer’ had sold her. As she started to cry, I figured there ought to be a better way!!!! That ‘designer’ was following the ‘book’ too when she sold the project! That ‘designer’ also…. Had children to feed! Then and there, I realized; I must Author ‘The Book’ if I ever want satisfaction in my career….. Yet here I am, apologizing for making a mistake and…… I AM Sorry! Just so we are clear; I live in what would be considered a ‘lower class’ area. As the owner of this company I drive a truck, not a Lexus, I have won an award for volunteer of the year for ‘hands on’ work, I know how it feels to pull the plastic off my bed during a remodel because I make my subs and workers come to my house if they are short on hours (got to feed those kids). And, I love this company. I never intended to be the cause of your frustration! (My point?) If you really think I was after your fifty dollars, just know this; by the time I get my share, I can put air in a tire at a gas station with it. Go get your refund!! And know, I am sorry! You would see a solid track record going back to 2006 on this very site, if it went back that far. Our current projects will report the same way. We have a current project that we are in the process of wrapping up that involves a young couple and the Lady is 7-8 months along. By pure happenstance, on Monday, we are going to start a project for another one for a couple that isn’t far behind! We REALLY need to keep our projects on schedule! Your report is one that I take VERY serious! Certainly it would be easy to dismiss a report over fifty dollars when your projects range from $3,500 to $250,000. The thing is, you hired us and I failed! I am VERY sorry! We are a general contractor that is specialized in kitchen and bathroom remodels. We are not a design company but, our designs are second to none. We only design for customers that we are under contract with. It is a courtesy to them. I was a fool to offer that to the public! I thought we would sell eight, not eighty! (since cancelled) They take ten hours and cost us about $625. (Might be why companies charge $1500) We can refer you to GREAT ‘hundred dollar an hour’ designers though! (Seriously) All that said; please return that coupon to the site in which you purchased it. This promotion was a bad idea! What’s that old saying about a certain road that was paved with good intentions? Again, please understand that I apologize! I hope someday I can make it up to you!
Kolita M.
02/2012
1.0
remodeling, home remodeling
  + 0 more
N/A
Description of Work: Did not respond to email inquiries, twice. Noticed there was a similar DNR complaint down below.
Rating CategoryRating out of 5
responsiveness
1.0
Response from DIAMOND KITCHEN & BATH LLC
(if this was posted to a non ‘big deal’ purchaser, please try to follow anyhow? The last month or two are not what you should EXPECT from us and we have made changes to correct this!) So, I made a huge mistake! I truly did. I write this response without the intention of excusing us from your report. I need you and all others that are in the likewise circumstance to understand that you are entitled to a complete refund. Heck, three of the fifteen that I did complete, returned them. If you’re the other part of the fifteen, feel free! (who would blame you in these tough times?) It’s going to come across strange to hear so much ‘I’ in a company response, ‘I’ understand! As an owner and THE decision maker of this company, this is entirely my fault! You may have heard of those companies that have failed because of offers they made on large coupon sites? I will be damned if I let that happen to thee company that I dreamed of, financed, spent 60-70 hours a week on since 2005, wake up thinking of how two different crown moldings will finish off when they meet or if we left 36 and 1/16th or 1/8th (?) inches for the fridge, and on occasion……..bleed for! It is true that most people in my shoes would hire a salesman (or saleswoman), a ‘designer’, and an ‘engineer’ (job titles only). I could! I have interviewed potential people. I always mention ‘the fine line between doing what’s right and what you were paid to do’…. They always come down on the wrong side of this! I built this company with a few old principles that everybody had forgot in 2005/6/7 (They are coming back now that times are a little tougher)…. Be the best, do things the right way, treat people the way you would hope to be treated, and NEVER be part of a remodel someone regrets! (that last part was my own theory) -Let me expand on that last thought…. I was working for a large local company in the same field that my company works in today. One day I was following ‘the book’ and telling the customer of how I HAD to do what that ‘designer’ had sold her. As she started to cry, I figured there ought to be a better way!!!! That ‘designer’ was following the ‘book’ too when she sold the project! That ‘designer’ also…. Had children to feed! Then and there, I realized; I must Author ‘The Book’ if I ever want satisfaction in my career….. Yet here I am, apologizing for making a mistake and…… I AM Sorry! Just so we are clear; I live in what would be considered a ‘lower class’ area. As the owner of this company I drive a truck, not a Lexus, I have won an award for volunteer of the year for ‘hands on’ work, I know how it feels to pull the plastic off my bed during a remodel because I make my subs and workers come to my house if they are short on hours (got to feed those kids). And, I love this company. I never intended to be the cause of your frustration! (My point?) If you really think I was after your fifty dollars, just know this; by the time I get my share, I can put air in a tire at a gas station with it. Go get your refund!! And know, I am sorry! You would see a solid track record going back to 2006 on this very site, if it went back that far. Our current projects will report the same way. We have a current project that we are in the process of wrapping up that involves a young couple and the Lady is 7-8 months along. By pure happenstance, on Monday, we are going to start a project for another one for a couple that isn’t far behind! We REALLY need to keep our projects on schedule! Your report is one that I take VERY serious! Certainly it would be easy to dismiss a report over fifty dollars when your projects range from $3,500 to $250,000. The thing is, you hired us and I failed! I am VERY sorry! We are a general contractor that is specialized in kitchen and bathroom remodels. We are not a design company but, our designs are second to none. We only design for customers that we are under contract with. It is a courtesy to them. I was a fool to offer that to the public! I thought we would sell eight, not eighty! (since cancelled) They take ten hours and cost us about $625. (Might be why companies charge $1500) We can refer you to GREAT ‘hundred dollar an hour’ designers though! (Seriously) All that said; please return that coupon to the site in which you purchased it. This promotion was a bad idea! What’s that old saying about a certain road that was paved with good intentions? Again, please understand that I apologize! I hope someday I can make it up to you!
NANCY R.
03/2007
1.0
home remodeling
  + -1 more
Brian didn't get us excited about our project. He didn't measure anything, he didn't shoot out ideas of what he could do, he didn't bring samples, he was just ho hum and we were not impressed. It has been 2 weeks since he came out and we STILL have not received a bid for the work!!! And he said it would take 2 weeks to get the project done, I didn't like that.
Description of Work: All we had Brian do is come to look at what we wanted to do and give us a bid.
Rating CategoryRating out of 5
professionalism
2.0
Response from DIAMOND KITCHEN & BATH LLC
1 EXCITED- THAT USUALLY HAPPENS ON THE SECOND VISIT WHEN ALL HAS BEEN FIGURED, PLANNED, AND ESTIMATED. 2 MEASURE- WE HAVE EXTENSIVE EXPERIENCE WITH TRADITIONAL BATHROOMS SUCH AS THE ONE IN YOUR HOME, 66 SQUARE FOOT TILE SHOWER SURROUND, 40SQ. FT. VINYL FLOOR 32" VANITY ETC. 3 IDEAS- WE DESIGN BATHS, KITCHENS, WALL LAYOUTS WHATEVER IT TAKES FOR SOME OF OUR CUSTOMERS. OTHERS KNOW WHAT THEY WANT, OR JUST WANT TO UPDATE, SOUND FAMILIAR? WE DO NOT UPSELL! OUR GOAL IS TO GIVE YOU WHAT YOU WANT AND LEAVE YOU WITH A FOND MEMORY OF YOUR EXPERIENCE WITH US. WE DO NOT HAVE ONE DISAPPOINTED CUSTOMER TO DATE. THAT IS A HUGE ACHIEVEMENT. 4 SAMPLES- THE IDEA BOOK IS OUR CATALOG FULL OF IDEAS, AGAIN ITS USELESS TO A CUSTOMER WHO KNOWS WHAT THEY WANT. NEVER THE LESS, IT IS BROUGHT IN TO ALL INITIAL APPOINTMENTS. 5 NOT RECEIVING YOUR BID- NOW THAT IS UNACCEPTABLE. CUSTOMERS CONTACT US A FEW WAYS- EMAIL, TELEPHONE, TELEGRAM, JUST KIDDING ON THAT LAST ONE. WHEN SOMEBODY CONTACTS US BY TELEPHONE THE MOST IMPORTANT THING TO DO IS TAKE THEIR PHONE NUMBER. THAT IS WERE THE BIG MISTAKE HAPPENED. AND FOR THAT WE APOLOGIZE. 6 DURATION OF PROJECT- I'M NOT CERTAIN WHAT YOUR CONCERN WAS THERE. WE TRY TO MINIMIZE THE TIME THAT YOUR HOME IS UNDER CONSTRUCTION, AS WELL AS, LIMIT YOUR PERSONAL INCONVENIENCE. AT THE SAME TIME, IT IS IMPERATIVE THAT WE TAKE THE TIME TO PAY ATTENTION TO ALL DETAILS, LARGE OR SMALL. 7 ADVICE-ALWAYS APPRECIATED. WOULD LOVE TO TALK FURTHER, AND GIVE YOU THE ESTIMATE, CONTACT US?
Bryen V.
01/2007
5.0
home remodeling
  + -1 more
I phoned Diamond and scheduled an appointment for an estimate. Brian P. was prompt for this and all subsequent appointments. He was straight-forward in his approach and ensured that all potential set-backs (construction irregularities, cabinet/appliance delivery schedule, etc.) would not impede the work needed to complete the job of hanging new kitchen cabinets. Brian made adjustments to properly compensate for the inherent problems that come with hanging cabinets on walls that are sound yet settled in a not-so-square or plumb fashion. He estimated 3 days and was literally finished in 2. I will forever appreciate the speed and precision that he/Diamond took to keep my project on schedule.
Description of Work: Hanging (only) of pre-ordered (from another vendor) cabinets in a small kitchen.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
GILA G.
11/2006
5.0
countertops, hardwood floor, woodworking, appliance sales, home remodeling
  + 3 more
They were able to start work right away and finished in six weeks as estimated. They worked hard to make sure the process went as smoothly as possible and that we were happy with the results. They were responsive, professional and easy to work with.
Description of Work: Kitchen/family room remodel. Took out a wall, dropped ceiling, old kitchen and installed new cabinets, countertops, appliances, lighting, backsplash, doors. Also installed hardwood floors throughout most of first floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46,000

Contact information

616 N W 83RD ST, Seattle, WA 98117

www.diamondkitchenandbath.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Electrical,
Finished Carpentry and Woodworking,
Ceramic Tile,
Lighting,
Drywall,
Countertops and Backsplashes,
Windows,
Cabinet Making,
Plaster

FAQ

DIAMOND KITCHEN & BATH LLC is currently rated 4.4 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

DIAMOND KITCHEN & BATH LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DIAMOND KITCHEN & BATH LLC offers free project estimates.
Yes, DIAMOND KITCHEN & BATH LLC offers eco-friendly accreditations.
No, DIAMOND KITCHEN & BATH LLC does not offer a senior discount.
No, DIAMOND KITCHEN & BATH LLC does not offer emergency services.
No, DIAMOND KITCHEN & BATH LLC does not offer warranties.
DIAMOND KITCHEN & BATH LLC offers the following services: KITCHEN & BATH REMODELING, WINDOW & DOOR REPLACEMENT, DECORATIVE TRIM, DECKS, FENCES ADDITIONS AND WHOLE HOUSE REMODELS.

Contact information

616 N W 83RD ST, Seattle, WA 98117

www.diamondkitchenandbath.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM