Closets by Design Seattle

Description of Work: Wall Unit With Doors and Drawers

Description of Work: I had bids from Closets By Design as well as California Closets and a couple other major competitors. Ultimately, I went with Closets By Design for a few reasons: 1) flexibility of having both freestanding and hanging units 2) diligence of sales rep Erin in trying to visualize my space with me and work around some obstructions in my space (window, Hvac vent, w/d, etc). 3) nicer finish options on laminate Erin seemed like she was somewhat new to closet design (not new new but some things she was open about needing more ideas on what was possible). I appreciated she a) didn’t just try to fit a standard design in and b) always followed up and got back to me. I wish like California Closets that we transitioned more quickly into digital drawings to help better visualize and make changes easier; felt like we wasted about a week debating details that could’ve been solved more efficiently. Install went mostly great. I love that they didn’t have to remove my baseboards because they notched around and were careful about not running my paint (only one spot they scraped the wall). They cleaned up after themselves pretty well. They had a few missing pieces that they’ll come back and address. The only complaint I have on quality of product is I don’t love their drawer boxes and hinges. Their drawers on first blush are gorgeous...cedar bottom smells awesome, plywood sides (albeit thin). My complaint is that the boxes are staples and not dovetailed, and the glides are a bit wobbly. Gives that “cheap furniture” feel that I’m sure we’ve all experienced. The thing is, I asked about the construction at purchase time, and was told plywood dovetailed construction. They did tell me there were upgraded soft close glides, but assured me normal glides were fine just didn’t have the luxurious feel of soft close (which personally I don’t like in my kitchen cabinet drawers). Final note...price was fair but ignore their stupid 40% off marketing. But don’t ignore their “addl 15% off” promotions. If you show them that coupon it comes about about same cost as California Closets and everyone else.

Description of Work: Put in my master closet organizer and did a great job

Description of Work: Closets by Design designed and installed new closet inserts in all of our closets at our new townhouse. From their salespeople to the installers to the office personnel, they were all very accommodating and professional - and always on time.

Description of Work: Showed up two hours early without calling. Provided a design that did not meet my needs or requests. Did not give options. They didn't even follow up because I think they knew I was not pleased. I used them back in 2003 and loved them. Now a different company.

Description of Work: Complete rebuild of closet into home office locking file drawers and shelves. Also, wall mounted shelf unit along entire wall. Very good quality and installation. Good guys, would definitely use again.

Description of Work: One of several bids I received. Competitively priced but all were expensive. Very pleased with the quality of the product & work. I would use them again. They installed a garage system.

Description of Work: Called them three times no response to request for consultation.

Description of Work: They did 2 closets in our home.

Description of Work: They came out to give an estimate for my closet ($1800).

Description of Work: Closets were built in our master walk-in closet and hallway closet, also used for clothing. Double hanging and shelving installed.

Description of Work: Designed and installed closet organization system for master bedroom.

Description of Work: THEY CAME DOWN BEFORE I MOVED INTO MY NEW HOME. THEY WORKED WITH ME TO DESIGN WHAT I WANTED. THEY THEN INSTALLED SHELVES, DRAWERS AND HANGERS FOR MY WALK-IN CLOSETS.