Bob Oates Sewer Rooter & Plumbing LLC

Great - they guys were quick and tidy and ruled out a major leak so I was able to move forward with my planned project.

Excellent. Jeovany came out and performed the work. He was very prompt and very helpful. Jeovany definitely went the extra mile and actually hustled around the house, at times jogging from one end to the other. His quote was thorough, he even crawled under the house to check things out before giving his bid. His competitors did not do that.

Excellent service from Bob Oates throughout. Work had to be performed while I was out of state. Not only was the job done right, but Bob Oates' communication was excellent. The price was very reasonable, considering the scope of work. Thanks, Bob Oates.

Great price! Explained everything. Satisfied!

Well, they suggested the monthly use of an enzyme degreaser to help keep the grease build up from forming.

What seemed like a relatively small job turned into a much larger one, but Dave and his plucky apprentice handled it with great care. I basically had a second story bathtub drain that was leaking into my furnace area on the first floor. It was in a very awkward spot and up in the ceiling, so Dave spent the first trip diagnosing whether or not it was a gasket or a leak in the fixture, then the second trip he brought his skinny apprentice to stand behind my furnace and work on the upper pipes. After finally finding the broken pipe, they planned the fix and came back on day 3 and executed it. The work was done professionally, courteously, and didn't require major reno work on my end. Honestly, I can't recommend Bob Oates plumbing enough. I've had them out 3 times for three different issues and each visit has been a successful repair/service with cheerful and helpful staff.

I called Bob Oates Plumbing on the 26th of May. I had been noticing a sewer type odor coming from my crawl space intermittently over the past two to three weeks. It wasn't going away so I decided it needed to be looked at. Made an appt. for the 27th. Casey came and I gave him the details of the smell. He went into the crawl space shortly after asked to flush the toilet. After doing so determined the toilet was leaking. He is just a trouble shooter so he does not travel with a fully equipped work truck. He made an appt. immediately for a plumber to come out the following day. Very professional and personable. There was no charge for his visit. On the 28th Ryan came and replaced the wax ring that seals the toilet to the sewer line. This is routine for these guys. He was done in less than an hour. Just as Casey very professional and personable and did a very nice clean job.

The sink drain was cleared. That worked, but he charged $300 plus tax. Instead of repairing the leak, he wanted to replace the whole piping structure for another $300 which would have cost me $600 to clear a drain and plug a leak. I asked why he couldn't just fix the fittings instead of a complete replace. He said he would change the washers and that might do it. He then unplugged the sink, ran the water, didn't see any lead and he left with no further repair. He called me and said the lead was no longer there since it wasn't on a load. As soon as he left, my renters tried the sink and it was still leaking. They called him back and he said he would not come back because he had another appointment. A perfect bad plumber story.

Tech showed scope of system and explained why it was clogged. Not able to clear it due to original installation issue and rocks, but very professional and provided good information

Called Thursday Mar. 26th about 4:30. Talked to Raya about scheduling an appointment. She offered next day the 27th between 9:00 and 11:00. Not to busy with the coronavirus issue happening. TJ arrived at 8:50 Mar. 27th. Evaluated problem, looked in crawl space and determined best plan was to run the snake down the bathroom vent. Carried the machine up the ladder (very impressive) and went to work. Had me test bathroom basin, no backup. He was out of here by 9:50. Very personable, professional and efficient.

He did a fantastic job. He was fast and did everything great. He gave us a great price and was very reliable and honest. He was also friendly and flexible and allowed us to take pictures while he worked. It's a great experience to have a plumber that actually works!

They were professional, thorough and competent. We were completely pleased with their work and their service. Pricing was competitive too.

Slow drain was quickly resolved and other possible problems evaluated. I would not hesitate to recommend this company as they have dealt in a professional and trustworthy manner over the past several years.

The Tech quoted $535 to pull the unit off the wall to find the problem. Bigger job than I thought. $535 sounded very fair only once I signed the quote, he pulled the make shift plug out of the trap and snaked it from there. He replaced the trap and was out of there in under an hour. I feel like I was bamboozled for twice the cost of a service call.

Bob Oates Plumbing was superb. They scheduled our repair first thing the next day and came right on time. Casey was very friendly and knowledgeable, and figured out the issue and fixed it really quickly. I will definitely call Bob Oates next time we need a plumber!

We used Bob Oates' services to install a garbage disposal in our new house. The technician showed up on time, explained the work that needed to be done, and did a great job installing our disposal. Additionally, he graciously took the time to answer questions we had about other plumbing needs in our house. We scheduled a follow-up for the additional work and look forward to using Bob Oates going forward.

Office communication went very well. The scheduled technician came late because the other technician was injured on the previous job. The office called me to adjust the expected time. The work has been done well. The technician, Connor, is very responsive and solve my clogging issue.

Perfectly done with expertise in an oddity of the replacement faucet.

He came and did a very good job, He was able to identify the problem and it was not from a pipe leakage, he suggested to contact a contractor to double check on the roof and chimney. He did not charge me anything, he is a very nice and kind guy.

Ryan did an amazing job of removing all the old fixtures and coming up with a way to secure the new sink so that the fixtures can be lifted easily when the countertop is replaced during remodeling in near future. if I could give a higher rating than "A" I would gladly do so.

I was at work and my sister was home. She said that everything was done professionally, the plumber, Paul, was friendly and efficient. The job was completed perfectly and we are very happy.

I can recommend Bob Oates Plumbing 100%. TJ and his apprentice came out. In three hours, they installed the new main water line. Totally professional. Great price. They dug two big holes and returned them to the original look, including one area nicely landscaped. I would hire them again without hesitation. Thanks, men!

I could not be happier with the work I had completed this week. My 1953 rambler with galvanized pipes was badly in need of a plumbing upgrade, and it was somewhat complicated by a situation involving foam insulation in the crawl space that completely buried all the existing pipes. Not only was TJ's quote the lowest one I received, he was also the only plumber I contacted who wrote up a clear and detailed bid explaining exactly what would be done and how. And I liked that the same person who came & gave the quote was the one to actually do the work. (Other plumbers seem to send their "salesmen" out for the quote, who may or may not be anywhere near as knowledgeable about what actually needs to be done. One told me all the insulation would have to be removed first; another said he would need a blueprint of the house....). TJ and Willem inspired confidence at every step. They were punctual, professional, friendly, and utterly competent, and the job (including a few extra things that came along, beyond what was in the quote) was completed in just a few days and with less disruption than I would have ever imagined. I am really grateful to have found them and would highly recommend Bob Oates (especially if you can get TJ!).

Bob Oates plumbing called me this morning as a result of an unfavorable review they received from me, via Angie's list. I had left a message over a weekend ago with them and it got lost in the shuffle of their answering service. They called me first thing this morning after reading the Angie's list review to correct the customer service perception and were here by 11:00 AM to fix a problem I couldn't. They were prompt, courteous and professional. I'd hire them in a minute for future needs. Sometimes weekend communications, regardless of the organization, can get turned around. I would say this, I would encourage followup after a weekend conversation with their anwsering service, if it's an emergency. In this case it wasn't an emergency, which is possibly why the request for service got lost. I would hire them again.

They called me promptly at 7:30 the next morning and set up an appointment for 10:00. Their guy was on time, even arrived early and had my drains cleared within the hour. He discussed the price beforehand (more expensive since they had to remove a toilet to access the drain) he was very professional and easy to work with. The job may require a more expensive fix if it happens again due to some problems with my plumbing and the lack of outside access, but this is the company I will call. I was very happy with this experience.