Anderson Carpet, Wood & Tile Cleaning Inc has been steam cleaning carpets, hardwood floors, tile, grout and upholstery since 1996. We serve residential & commercial customers for the entire Eastside and Seattle. Anderson uses truck mounted steam cleaning equipment. Licensed and Insured for your piece of mind.
Description of Work: Lisa, the owner, has a terrific crew for carpet cleaning. They were able to get a rental carpet clean (satisfaction guaranteed). I would highly recommend this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
DGANIT D.
06/2016
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Judi J.
04/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Emery H.
02/2016
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
Michael H.
12/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$189
Emery H.
10/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
unknown
Description of Work: Whole house carpet cleaning including 8 rooms, 8 closets, 17 stairs,2 landings, and one long hallway. Also removed one carpet stain and cleaned one upholstered chair. Technician arrived at 1:30 PM and finished at 4:30 PM. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$393
Emery H.
09/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
unknown
Description of Work: Cleaned carpet (4000 square foot home) including all 8 carpeted rooms, hallways, 7 closets, 17 step stair, and 2 landings. Steam cleaned one upholstered chair. Spot treated one carpet stain effectively. Technician (Jose) arrived at 1:30 PM and completed at 4:30 PM and was very careful and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$393
Response from Anderson Carpet Cleaning
Thank you so much! We adore Jose! With out you - there is no us! We appreciate you taking the time to write this.
Sandra R.
07/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Clean whole house, very good job, quickly and efficiently. Got out stains I did not think they could.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Julie R.
05/2015
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary S.
03/2015
5.0
carpet cleaners
+ -1 more
It was excellent.
Description of Work: I just had a carpet cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Judi J.
01/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I had a bad spot that I hadn't been able to get rid of for any length of time but the work was done July '14 and the spot is not back - IT IS GONE!!!! That is a big sign of their competence for me!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$119
Ed D.
07/2014
5.0
carpet cleaners
+ -1 more
The invoice was sent as soon as I had made the appointment. A reminder email was sent a week before the appointment and the service person called 15 minutes before arrival and arrived exactly as promised. After a review of what we needed to have cleaned the hoses were brought in, including protectors for the wall corners . The carpet was treated in high traffic areas and soon all areas were clean and totally spot free. The whole process took about 1 hour and was excellent . Great customer service and a great service provider. We will absolutely use this company again and highly recommend them ! A+
Description of Work: Whole house carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Anderson Carpet Cleaning
Thank you so much for the review. Our goal is to make every single customer as happy as possible. I'm glad you were thrilled with the cleaning of your carpet, thanks again.
Heather W.
09/2013
5.0
carpet cleaners
+ -1 more
They were friendly and courteous on the phone, gave me a firm estimate and were able to come out quickly to help with an allergy problem we were having in our new home. They used a truck mounted system that wasn't as loud as some carpet cleaners have been in the past so my pets weren't traumatized. I thought he worked very hard, efficiently and did a great job. The price was excellent as well. The house has a clean fresh smell and the carpet was just barely damp when he left. I couldn't be happier. What more could you ask for?
Description of Work: Cleaned entire house carpet and added sanitizer to several rooms of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$313
Laura R.
10/2012
5.0
carpet cleaners
+ -1 more
After having another carpet cleaner no-show on me with not even a phone call, I called Anderson Carpet Cleaning on the off chance that someone could come out right away (that day) and clean the carpets in my two story home. I spoke with a very nice woman on the phone (turns out it is the owner's wife). She asked me to hold on the line, and she would see if there was any possibility they could come clean for me that day. It turned out that Steve, the owner, was able to come at 4pm that day. A lifesaver as I had an event to host at my home that weekend! Steve was prompt, professional, friendly, and thorough. My carpets were filthy, and I was amazed how he was able to make them look almost new again. He took extra care with the stains and was just a great guy. He even went over a room again after my new dog decided to immediately make a mess on the clean carpet. I was so impressed with his thorough job with the carpets, I hired him on the spot to pressure wash my driveway, sidewalk, and back patio (he has a professional machine for cleaning concrete). Thanks Steve and Anderson Carpet Cleaning! You guys rock!
Description of Work: Carpets in two story home cleaned, including area rug. Also ended up having patio, driveway and walkway pressure washed as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Sarah M.
07/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Steve was great. I called him late Tuesday and he was able to come by as early as Wednesday evening/Thursday morning. He arrived on time and was successful in removing all the stains and restoring our couch/sofa to their former glory in just a few hours. The cost was reasonable and was able to utilize some of the coupons on the website. I am also happy because there is no chemical smell in the house. I will certainly use the company again.
Description of Work: Great overall experience with Anderson Carpet Cleaning. We had some tough stains in several rooms that we were unable to remove on our own as well as a couch and love seat that needed a good scrub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Anderson Carpet Cleaning
Thanks for the kind review. It is most appreciated.
Ann J.
02/2012
5.0
carpet cleaners
+ -1 more
Anderson's technician, Charlie, did a really good job on my carpets. We've lived in this area for 5 years and this is by FAR the best cleaning we've had. The technician got out ALL the stains. He was as thorough as I would have been if I had rented a machine - but he had better chemicals and a more powerful machine than I would have had - so he did a much better job than I could have. I've been switching carpet companies trying to find a good one since we moved here. Usually they race through the house and fail to get out a few stains. I'm not gonna switch around anymore; these guys have my business from now on. The carpet took 8 hours to dry in most places and 36 hours to dry on the stairs. (I turned up the heat a bit but didn't set up any fans). This long drying time is OK with me because the carpets are actually clean. I had a coupon for $249 to do the whole house.
Description of Work: He cleaned all the carpets in the house except closets. Total square footage was about 1700. We had a lot of stains, including: candle soot and wax, red felt-tip pen, food, cleaning fluids and plain old dirt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Anderson Carpet Cleaning
Thanks for the kind words. I'm glad the carpets turned out nice. Thanks for using our service.
Ursula H.
12/2011
4.0
carpet cleaners
+ -1 more
I did not think that the carpets got quite as clean and it did not seem that his equipment was as heavy duty. However, he worked hard for sure and did the entire house for $200. He was definitely cheaper but may be not as thorough or deep clean and maybe he could not get all the stains out. He would probably match the others but the quality might be a little less. He definitely worked very hard but he did not have the same type of equipment. He did not chit chat. He just got to work and did the whole thing. The carpets were clean. He was neat and professional but I think may be it seemed to just come a little cleaner. I probably would use him again in the future.
Description of Work: I used the services of Anderson Carpet Cleaning Incorporated in November 2009 for carpet cleaning. He cleaned the carpet in my whole house which was $2000 square feet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Anderson Carpet Cleaning
This is a duplicate report. This customer already posted a review here on May 11th, 2010 regarding the same appointment she describes here. How did this happen? (Member name) is a Senior who used us once a few years ago and was contacted by the telemarketing team of Angie's List. They pursuaded her to do another review over the telephone. But the appointment was some years ago and I believe she has a foggy memory of the experience because the two reports she posts seem to contradict each other in some regards. She is apparently unaware that she already reviewed my company here. I will respond to her comment that my equipment is not powerful. The machines we use are all Steamway equipment. They are rated by "Truckmountforums.com" as the best carpet cleaning machine in the industry. The model I have in my four trucks is the top model Steamway made (same equipment now made under a different company name when some employess left and started their own company). I can only think she believes my equipment isn't powerful because some of her pet stains didn't come out. This is a false assumption. No company can be certain to get out all pet stains regardless of the strength of the vaccuum motor in the machine or the heat of the water/steam. The real trick is to treat the pet stains with the right pre-treatment. However, even then there are no guarantees. No carpet cleaner can get all pet stains out. From time to time we do get abberations where carpets seem to take longer to dry then the typical 6-8 hours. Heavy traffic on carpet (especially on stairs) will prolong dry time. Also, homes with cold or restricted airflow will take longer to dry.
Sharon S.
11/2011
5.0
carpet cleaners
+ -1 more
I really like this company! The quality of their work is great. Also, they offer a flat rate for cleaning, so there are never any hidden fees. I always find coupons for them in the mail.
Description of Work: I've been using their carpet cleaning service for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl T.
07/2011
5.0
carpet cleaners
+ -1 more
They were fine. The owner was the one who came out and cleaned. He was very responsive and professional. He came out and did the work well. I have no negative comments but only positive comments. The carpets, the way it came out was fine and I don't know what extraordinary would have been getting the stands out of our bonus but I don't even think that was possible. He did a good job. He was prompt and professional. I would recommend him. I don't remember the exact price but it was a fair deal.
Description of Work: I used Anderson Carpet Cleaning Inc in February to clean the carpets for the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barbara & Alan R.
07/2010
5.0
carpet cleaners
+ -1 more
It was great. Taylor, an employee of the company was very professional, polite, and did a wonderful job. He was able to remove any stains that were in the carpet.
Description of Work: They did whole house carpet cleaning and protecting coding. They also did a rug and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$328
Dana A.
06/2010
5.0
carpet cleaners
+ -1 more
The price was provided over the phone during appointment setting and was exactly what I was charged. Steve, the owner, was on time and moved quickly - but thoroughly - through the house. He kept me informed every step of the way. Excellent service and yes, I'd hire him again!!
Description of Work: Steam cleaning of entire house carpeting to include extracting dirt and contaminent buildup due to pest infestation (bad air from crawl space issue) and upholstery cleaning of all living and family room furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$482
Ursula H.
05/2010
3.0
carpet cleaners
+ -1 more
I have several pet stains and some misc. stains of which most came out but a few did not. The owner told me that they were either older stains or that my dog had eaten something that has left a permanent stain and he could not remove those. He works very hard and was careful working around my furniture. The carpets remain pretty damp afterward and took all day with my windows open to fully dry but he does put styrofoam pads under all the wooden legs on furniture. For the money, I think he does a great job, but if you have specific stains or possibly want a stain repellent treatment afterward, I'd look elsewhere. If you're on a tight budget and need your whole house cleaned in a jiffy, he's the one to call! You can't beat the price.
Description of Work: I purchased the whole house carpet cleaning package offered on their coupon in Val-Pak. I had him steam clean all my wall-to-wall carpeting - including 2 sets of carpeted stairs without moving any of my furniture. The owner is the person who actually performs the work and has his own truck.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Anderson Carpet Cleaning
While I want to be gracious here, I have to confess I find this review confusing and factually erroneous in many regards. It is important customer's don't get the wrong idea about what we do. So, I comment as follows: 1) Customer states, "the owner is the person who actually performs the work and has his own truck." In fact, I have three commercial truck-mounted vans. I do work myself most days, but also have 2 employees that operate the other two vans (Taylor who is mentioned in another Angie's list review here and Rob). I have a fourth van on order. 2) Customer states, "I had him steam clean my wall to wall carpeting...without moving any of my furniture." But, later she talks about how I put "styrofoam pads" (blue blocks) under the furniture. The only time carpet cleaners block furniture is when they move it. She is unaware that I moved that furniture too. 3) She states, "if you...want a stain repellent (industry term is soil retardant)...I'd look elsewhere." But she doesn't explain why. But, the price of $300 for a whole house with extra stairs does not reflect a charge for Teflon. My vans are always stocked with Dupon Teflon soil retardant, which is the best product on the market. I have over 20 different types of cleaning agents and treatments in each van, which includes some very exotic stuff. 5) She comments that most pet stains and misc stains came out, but some did not. Carpet cleaners cannot guarantee to get all pet stains out. This sounds very plausible and what you can expect from the most professional efforts. We are technicians, not magicians. 6) She seems to complain that it took all day, "with my windows open" for the carpets to fully dry. Well, 6-8 hours is a very reasonable dry time. So, assuming I start at 8am and finish her whole house around 11 am, carpet would be dry somewhere between 5 and 7 pm. What does she mean by all day? I can only speculate, but based on all these other false assumptions, my guess is she left the windows open on a rainy day instead of taking my usual advice (in humidity) to close things up and run the furnace fan for improved airflow. 6) She also has some trouble with her math. She gives me an A, 3 B's, and 2 C's, but records an overall grade of a "C." What???
Erick P.
03/2009
5.0
carpet cleaners
+ -1 more
A friend recommended us to them. They did a really great job and they really brightened up the carpet. They were very professional. They cleaned up everything and everything was just as I wanted it.
Description of Work: Anderson Carpet Cleaning came out and cleaned all our carpet in our whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
KAREN BIEN Z.
04/2005
5.0
carpet cleaners
+ -1 more
THEY WERE ON TIME AND VERY COST EFFECTIVE. ANDERSON WAS RECOMMENDED TO ME BY OUR REAL ESTATE AGENT. MY RUGS AT OUR OLD HOUSE WHICH WERE 10 YRS OLD LOOKED LIKE NEW WHEN THEY WERE FINISHED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing
FAQ
Anderson Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Anderson Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Anderson Carpet Cleaning does not offer free project estimates.
No, Anderson Carpet Cleaning does not offer eco-friendly accreditations.
No, Anderson Carpet Cleaning does not offer a senior discount.
No, Anderson Carpet Cleaning does not offer emergency services.
Yes, Anderson Carpet Cleaning offers warranties.
Anderson Carpet Cleaning offers the following services: Cleaning - Carpet, Upholstery, Tile & Grout.