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DELTA HEATING & COOLING INC

Heating and Air Conditioning, Natural Gas Lines, Fireplaces

About us

Delta Heating & Cooling was found April 1991 and has been here locally for over 20 years. While we have moved locations, within Richland over the course of the years, we have stayed true to our roots in working on Residential systems locally in the Tri-Cities area. Our crew and staff are all focused on providing a quality customer experience. We are one of the few companies locally that offer Senior Citizen discounts, are a recognized member of the Tri-Cities Home Builder Association and Better Business Bureau. We are licensed and registered with the State of Washington.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL & COMMERCIAL HEAT PUMPS, GAS FURNACES, AIR CONDITIONERS, ELECTRIC FURNACES, WATER HEATERS, HUMIDIFIERS & AIR CLEANERS, GAS FIREPLACES & HEATING & A/C REPAIR. LICENSE # DELTAHCO 66 JA.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.897 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 97 reviews

Roger H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Arrived on time, completed the work efficiently, would use again without question.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from DELTA HEATING & COOLING INC
Thank you, we appreciate your comment and grading.

Mike M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from DELTA HEATING & COOLING INC
Thank you we appreciate your grading.

Jose V.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from DELTA HEATING & COOLING INC
Thank you we appreciate your grading.

Joshua G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a great job. Showed up on time. Also told me about a rebate through benton Rea.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from DELTA HEATING & COOLING INC
Thank you for rating our company. We hope you enjoy your new system for years to come. Don't hesitate to contact us if you have any questions on the new unit. Again thank you for your input.

Jillynn S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed my heating system and I use them now for my 6-month check-ups on my heating and cooling systems. Daniel is so informative, thorough and professional! He explains everything in a way that anyone can understand it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from DELTA HEATING & COOLING INC
Thank you for your review. We appreciate your time in rating us and its nice to know our techs are doing a good job. Again thank you for your time.

G. Marvin N.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have done repairs and maintenance for me. I’ve been with them for about 14 years and I really like their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from DELTA HEATING & COOLING INC
Thank you for your grading. So nice to know we have long time customers that appreciate us as much as we appreciate you. Again thank you for taking the time to review us.

Bob C.
06/2012
5.0
gas leak repair
  + -1 more
I found Delta on Angie's list. Their ratings were all A's and they had the most rate customer feedback. I needed the work done quickly to stay ahead of the electrician. They were able to work me into to the schedule and get the work done in a timely fashion for a fair price. The communication with the staff was excellent.
Description of Work: I relocated a gas heater in our greenhouse. Delta extended the original gas line and plumbed it into the heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from DELTA HEATING & COOLING INC
We appreciate hearing comments from our customers. Glad we could get the job done for you while working with-in your schedule. Please feel free to call if we can ever be of service to you again, Thank you.

Tom B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience went really well from diagnosis to replacement. The technician had a replacement motor in his truck, so the repair was quick. He also didn't try to talk me into buying a whole new heat pump.
Description of Work: Diagnosed my heat pump then replaced the condenser-fan motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

Response from DELTA HEATING & COOLING INC
Thank you for your comments. We are happy to be of service to you. We always like hearing from our customers, again thank you.

Julie K.
06/2012
5.0
gas leak repair
  + -1 more
This was difficult job and they did a great work.
Description of Work: They put a gas line under the house and into the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from DELTA HEATING & COOLING INC
So glad we could be of assistance to you. We appreciate your comments as it helps us keep on track to continue providing good customer service.

Walter G.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
Installer set up time to do work and arrived promptly. By end of the day, new heat pump was installed and working. I was pleased to see that new unit was using auxiliary heating coils far less than old unit. During summer, unit ran less time than old unit and kept home cooler. Delta check up on operation a month or so later to ensure unit was operating well.
Description of Work: Replaced existing 18 year old heat pump with new heat pump. Old heat pump was losing efficiency and I was looking to lower energy usage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from DELTA HEATING & COOLING INC
So glad to know your unit has been working to your expectations. It was our pleasure in working with you and your wife to find the best suited unit for your need. We appreciate our customers and thier feed back. Thank you and we look forward to a lasting service relationship with you.

Brian M.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Glenn, his staff and crew have been very professional in the work and customer service. Great company, great service, and great pricing. Highly recommended.
Description of Work: New heat pump and furnace unit with ductwork revisions for two additions. Also heat pump was re-located so extra work in re-routing the lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DELTA HEATING & COOLING INC
Glad that Delta Heating and Cooling could be of service to you. We appreciate your comments and that you feel good enough about our company to recommend us to others. Again thank you and we look forward to continually working with you as the need arises.

Barb S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Heat stopped working 10/25/11 evening. Called Delta (closed) who provided an "on-call" technician number. Eric called me back, told him it wasn't an emergency, he suggested closing all doors and draperies and turning off fan, and I should be okay. I called the office and left my number. Bless their hearts, the office called before they were even even officially open and asked how they could help. They sent Derrick out for an early afternoon appointment, but he called about 11;30, because he was running AHEAD of schedule and I met him about 10 minutes later. He fixed the furnace. He was professional and courteous, and I would definitely recommend this company, and I will use them again.
Description of Work: Replaced 2 of 4 relay switches. Replaced both elements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from DELTA HEATING & COOLING INC
Thank you for your postive comments. We strive for excellence in customer service and appreciate knowing we can do that on the rare occasions when our service technicians days go well. Also thank you for beening available on short notice to recieve the early service call. Again thank you and we look forward to a continued relationship.

Raphael M.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Awesome service. The repair man was there the day after I called. Professional and ready to repair. Definitely would recommend them. 3 hour job so not much to tell. He showed up on time. He did the work as needed. He checked his work and ensured the correct operation of the system. And he billed as quoted.
Description of Work: A component that controlled the forced air system malfunctioned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from DELTA HEATING & COOLING INC
Thank you, we always appreciate hearing customer comments and even more so when they are favorable. Again thank you and please remember us in the future.

mia A.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Entire process went smoothly. They showed up when they said they would, were friendly, polite, and returned calls promptly. They coordinated everything including the Benton PUD rebate which was a nice plus. Overall, couldn't have been more pleased with their service.
Description of Work: Heat pump and furnace (air handlers) replaced. Rheem Prestige heat pump purchased and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from DELTA HEATING & COOLING INC
Thank you so much for your comments. We try to make your purchase as easy and pleasant as possible. We underdstand the stress and confusion that go along with such a large purchase and are glad to make it a simple and hopefully a lasting relationship.

David C.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding work! The owner, Glenn, came over to check out our dead A/C system and gave us estimates for various options to fix . Glenn listened very well and came up with a practical and very affordable plan. I was leaning towards replacing the unit, but based on our circumstances, Glenn suggested fixing this unit for about 1/10 the cost. Glenn also suggested having his tech check the furnace while he had the unit apart. Their office called within a couple of hours of his leaving to set up a date for the repair. Derek, the tech, showed up exactly on time for that appointment. (How often does that happen?). The problem turned out to be a bit more complicated than anticipated, (it is a fairly old unit), but Derek took the time to go find the proper part, install it, cleaned a very dirty heat exchange unit, and made sure the A/C was working properly. Then he checked the furnace and the heating coils and fixed a connection to one of the heating coils. Even with the extra time and an extra part, Derek kept the cost within Glenn's estimate. The unit has been working like a champ for a couple of weeks now. I wish every repair experience would go as smoothly and professionally. Will definitely be recommending them.
Description of Work: Replaced an A/C cooling fan motor on an older unit. Checked and cleaned heat exchange coil and checked out the furnace while they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from DELTA HEATING & COOLING INC
Thank you for your response. As a locally owned company we know the community and our repeat customers are what have made it possible to stay in business. We strive to be honest and consider our customers individual situations. We treat our customers as we would like to be treated and hold our employees to the same standards. It is nice to know we are holding true to that. Thank you again.

Bill G.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
It went fine which is what I've experienced with Delta Heating and Cooling for over 3 years. Eric told me he was not on call for nights this week but if I had a problem to have the on-call tech call Eric and he would respond. I had the same total customer satisfaction by the former tech that Eric replaced. I believe the company philosophy results in any of the techs providing that type of service.
Description of Work: Called for service on Saturday morning since furnace had been out since 2 AM. Eric had on-call assignment and called back in about 30 minutes. He reminded me it would be OT and would be here in about an hour. Of course the furnace worked fine when he arrived for the diagnostic. He advised it had to be the control board causing the intermittent problem and he'd get one from the supplier Monday and be back to install it. Eric was sick Monday and Delta offered to send another technician. I advised since the furnace was working most of the time I'd wait until Tuesday for Eric. He has been providing our preventative maintenance for the past 2 years. He arrived on time Tuesday and replaced the control board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358.93

Response from DELTA HEATING & COOLING INC
Thank you for your comments. It is always nice to know that our technicians uphold our company standards and mission. We try to turn a service call into a friendly and lasting relationship. We pride our selves in being a locally owned and operated company and thank our customers in making it possible for us to have stayed in business for over 18 years.

Bradley C.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Very friendly, both office and field, prompt (scheduled for the next day, and showed up during the first part of the time range given on the phone), and efficient. The technician explained the system and what he had done both verbally and in writing - both in plain, easy to understand terms. Very pleased! (of course it helps!!!! that the systems checked out and nothing was wrong!!!!)
Description of Work: We needed to have our heating and cooling system checked out and yearly service done prior to sale of our house. (Heat pump-gas furnace combo, A/C)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Dodie A.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Teriffic, would recommend to all my friends... and Angies List.
Description of Work: Sorrry, sent this without finishing. My air conditioning was frozen up. The repairman came out, diagnosed the problem... turned a switch to turn off the thermostat, came back a few hrs. later, and the problem was solved. Made a few suggestions on what to do, and how to keep the filters clean, and was gone. My house cooled down immediately. Thank you, thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Tiffany H.
07/2010
4.0
heating & air conditioning/hvac
  + -1 more
The service man was very knowledgeable and I appreciated him answering all of my questions. The service was great and they put my mind at ease as I was sure my unit was on the outs and I would have to replace it, turns out just a quick fix and they were on their way.
Description of Work: I had an appointment and was waiting for them on my day off and when after they missed the appointment, I had to call and find out that the service man was going to be late. He was almost 2 hrs late and although I was able to do things around the house I wish they would have called. The service was great and they put my mind at ease as I was sure my unit was on the outs and I would have to replace it, turns out just a quick fix and they were on their way.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$150

Mary R.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called Delta after doing a little research - asked friends, coworkers and neighbors and checked angieslist. Delta got the best reviews. Eric showed up within a couple of hours of my call. He was very courteous and very knowledgeable and explained how everything worked. He told me that he could'nt find anything wrong and just replaced a couple of wire nuts. The a/c starting working! Eric told me that I should consider Delta's yearly preventative maintenance plan and charged me $129.95 for the spring and fall maintenance program. I really expected that the house call alone would cost me $200.00. Delta has been a pleasant surprise.
Description of Work: My aircondidtioning was not working - fan came on in the house but air was not cool. Eric checked the thermostat inside; went outside to check the heat pump, and also checked the heating unit in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.95

Nicole W.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I needed a new heat pump and air handler recently after having trouble with mine for the past couple of years. Campbell and Co. was maintenancing my system and stuff kept breaking down despite costly repairs. I had 5 local companies come out and give me quotes for replacing my system. Glenn, the owner of Delta, came to my place himself to assess my heating and cooling needs. He was down to earth and straightforward. I liked that he didn't pressure me or try to sell me a bunch of stuff that I really didn't need! His quote was significantly less than the other companies and I also got the best vibe off of him. His quote also included options like a 10 year parts AND labor warranty as well as new lines and a new thermostat. He and his crew replaced my system on a Friday, no muss and no fuss, and I have been very happy with my new heat pump and air handler so far!! :) I am now using Delta for my maintenance and I would definitely recommend them to anyone who needs help with their heating and/or cooling!
Description of Work: Replacement of air handler in attic, heat pump, all lines, thermostat, removal of all old system stuff and debris. Taught me how to program and use the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Robert J.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
The crew arrived on time, completed the job in a timely manner and cleaned up after wards. a very nice installation
Description of Work: I received bids from several local heating and cooling contractors. Delta provided a bid for a product that had a higher energy rating and with more features than the competitors for a lower price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Clyde W.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
Went well, explained system and how it works, checked indoor and outdoor units..was very professional...Derek is an asset to their company!!!..Price was very fair for time and effort spent...
Description of Work: Came out on time, checked out our heating/cooling system...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John S.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
My husband was very happy with their service. I will use this company again in the future.
Description of Work: I hired this company to do winter-proofing on our furnace. They changed the filters and checked the thermostat.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason F.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
My call was returned right away and Eric was right around my neighborhood. After I talked to him on the phone, he showed up less than 10 minutes later. Within 15 minutes, my air was up and running and I was back to eating my breakfast! I called over to Bob Rhodes earlier this morning and they couldn't come out until Tuesday, and a call over to Dayco would cost $150 just to come take a look later this afternoon. Delta came out for $99 (this is the overtime rate) and replaced the capacitor for $120. This was such a smooth and easy experience - thanks to Eric and Delta for quick and professional service!
Description of Work: Called the after-hours pager and call was returned within 5 minutes. Eric came out and took a look at the external system (the fan was blowing, just not cool air) and he replaced the capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

80 WELLSIAN WAY, Richland, WA 99352

www.delta-heating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Fireplaces

FAQ

DELTA HEATING & COOLING INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

DELTA HEATING & COOLING INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, DELTA HEATING & COOLING INC does not offer free project estimates.
Yes, DELTA HEATING & COOLING INC offers eco-friendly accreditations.
No, DELTA HEATING & COOLING INC does not offer a senior discount.
Yes, DELTA HEATING & COOLING INC offers emergency services.
Yes, DELTA HEATING & COOLING INC offers warranties.
DELTA HEATING & COOLING INC offers the following services: RESIDENTIAL & COMMERCIAL HEAT PUMPS, GAS FURNACES, AIR CONDITIONERS, ELECTRIC FURNACES, WATER HEATERS, HUMIDIFIERS & AIR CLEANERS, GAS FIREPLACES & HEATING & A/C REPAIR. LICENSE # DELTAHCO 66 JA.

Contact information

80 WELLSIAN WAY, Richland, WA 99352

www.delta-heating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed