Fine Design Interior Remodeling

Fine Design is one of the best companies we have dealt with. Not only did they meet all of our expectations, they anticipated our needs and helped us make decisions when needed. Never once were we charged any surprises or hidden costs. Patty and Gail are a great team. Sub contractors were all timely and professional. We have given their card to several friends and wouldn't hesitate to recommend them.

Smooth, easy to work with. See above

They did come up with the best design for what I want done and they had a really nice show room for you to look at the design. They were very easy to work with and very responsive. I got very good vibe from talking with them that they were trustworthy and not making it up as they went along.

IT WENT FANTASTIC! Patty, Clayton, Gail, and the entire crew are very knowledgeable, professional, pay attention to every detail with precision (my walls are very wonky and you would never know it by how perfect all cupboards, trim, and doors hang!). Patty and Gail took the time to get to know me, my style, and used my favorite art pieces and one specific focal chair to create a beautiful, comfortable, relaxing, and happy home for me. Every professional that came in, plumber, electrician, counter top crew, flooring, and the guys that did it all (thanks John, Sean, and Clayton!) Are skilled, fun to work with, and what I appreciated tremendously because I lived here during the remodel, they always cleaned up before leaving. I feel VERY blessed to have had such a gifted, professional, kind , skilled, and knowledgeable group give me the home I have dreamt about for 3 decades!

It went great. Before the actual work started, we had several more meetings to pick colors, countertops, fixtures, carpeting, etc. The painter, carpet layer, and on-site foreman were all out to the house multiple times to discuss their pieces and during this timeframe, I was kept up to date with the status of the material orders. We had planned an extended trip to another residence I own because it would have been impossible to live and work in the house while everything was being completed. On the agreed upon date, FDIR came out and installed a lock-box and we left, not to return for three weeks. We did this with some apprehension, as we had previously done this with other contractors and tradesmen, but we crossed our fingers and hoped for the best. Fortunately, we have children who live in the area and they were able to stop by the house from time to time to check on progress, so we not only knew work was being completed, but that it was looking good. I also received periodic updates from Fine Design letting me know things were going as expected and we communicated via email regarding any issues or questions that came up. We got back to Seattle as scheduled and we ended up staying with one of our children for a couple days so a few remaining items could be completed, including a change order we wrote to replace all the existing electrical outlets, switches, and faceplates. When we were notified everything was done, we entered the house and were very, very pleased. With the exception of a very complicated stair railing that had to be sanded and painted white and which was installed a couple days after we got back (due to the high standards of the painter) and a few minor paint touch-ups, everything was complete and the workmanship throughout was first class and met and in some cases, exceeded all my hopes and expectations. All the schlock work done by others over the years had been repaired or replaced and as I checked each and every item we had discussed, I found each and every one to be fixed and right. Other than the furniture, we pretty much removed everything from the inside of the house and had it stored in 40+ boxes we moved into the garage. Fine Design moved all the furniture as necessary and got things pretty much back to normal. In order to do a great job painting the bedroom closets and kitchen pantry, they completely removed the shelving in all and re-installed once the paint dried. There were a couple issues associated with the electrical outlets and switches and when we found them, Fine Design was back out to fix them promptly. One of the new bathroom light fixtures had a cracked bell and when I reported it, they let me know they had already found it and a replacement was already on order (and it did show up). All in all, Fine Design was great to work with and they really were engaged with the process and dedicated to achieving the desired result, which they did. Their craftsmen were great and their people went the extra mile to provide a first class result. The couple minor things we found were completely understandable and dealt with promptly and completely. Our design consultant and primary contact was Carla and she was very easy to deal with and completely understood our goals and worked to ensure they were identified and met. Patty backed up Carla (when Carla was on vacation) and was also very engaging, understanding, and confident throughout. The site work was led by Clayton and it was clear he had been around the block a few times and that this was not his first rodeo. He had a solid feel for what was 'right' and what was 'wrong' and made sure that the work and results completed under his supervision were 'right'. The carpeting and electrical work was fairly basic and with the exception of the couple wiring issues, all was fine. Our painting / millwork work was led by Balthazar and his work was absolutely first class and really brought everything together. All the deficient and old millwork was removed and the new was installed with great craftsmanship. The texturing, drywall repair work, wallpaper removal, and painting was all done expertly. He took our solid wood, 6 panel interior doors and refinished them and painted them to match the newly installed and painted millwork. He was very pleased with what he accomplished with the stairway railing and rightly so. The only area where I wish we could have done a bit better has to do with a couple changes / adds I wanted to get done. While the original bid came in a little lower than what I expected, by the time we went through things, clarified some expectations, and did some reconfiguring, the primary project was very close to what I was expecting / hoping. As an afterthought, I asked for some change order pricing for some other enhancements and with the exception of the electrical plug / switch / plate replacements, I didn't complete any of the add-ons. In each case, the add-on pricing seemed higher than what I was expecting and could budget. I still have a list of those items and a couple more and will get back with Fine Design at some point and see f we can get together on them. All in all, I would highly recommend Fine Design and would welcome them back into my home anytime. FYI, our project ended up running between $35K-$40K.

The project overall went very well. There were a couple of scheduling issues, but nothing major. We were very pleased with the overall result, all the workers and the follow-up with one small issue after the job was paid for. They worked with and for us very well.

For so long I wanted to remodel my rambler house. Finally went ahead and so glad I did. Patty and Gail and ALL the crew from start to finish were wonderful. No remodeling "bad experience" here. Everything was coordinated and done in a timely manner. Patty helped so much with colors and materials. The results are fresh, updated, and really great looking.

Carla worked with us and was very helpful. They did a really fine job. Everything was done on time and to specifications.

We had never used a design company before and the experience was excellent. Patty listened to all of our suggestions and made some of her own when we weren’t sure of what to do. Patty Mattes was easy to work with and responsive to our preferences and concerns during the design phase of our remodel. Gail and the rest of the office staff were very good and followed up quickly on all of our questions and concerns. They are an excellent “nerve center.” Patty met with us many times to fine-tune the plan, and was able to cut costs when the first bid exceeded our budget. At first, she projected seven weeks for our remodel, but when we expressed dismay at being without a kitchen for so long, she was able to trim the process to just over five weeks. Her connections with an appliance company in Tacoma got us a discount on the appliances we wanted including our dishwasher, gas range/oven and microwave. We're very happy with the quality of the cabinets, sink, floor tiles and counter tops she helped us select. Her input helped us create the best use of our limited space, and she took her time until we had the colors and look we wanted. The crew chief for Fine Design is very knowledgeable, efficient, and fast. All of the subcontractors were excellent – all were respectful of our living space, controlled the inevitable mess, and cleaned up after themselves. Their professionalism was spectacular. We were comfortable with every person who came into our house and trusted them completely. The last person in our house was the cleaner who did a very thorough job. Our major concerns in remodeling the kitchen were getting the design right, sequencing everything properly, anticipating as many problems in advance as possible (all remodels have a surprise or two), and selecting the best people to do the job. Patty, her office staff, and her crew did all of that with excellence. Well worth the money and we will use them in the future to remodel our two bathrooms.

We really enjoyed working with Patty and Gail at Fine Designs. They had terrific ideas for our small redo of our downstairs, I was really impressed with all of the suggestions they had for us for our tile backsplash, counter, and carpet - we pretty much went with all the ideas they had presented to us, they just have great taste! All of the companies that they use were also great. Everyone was professional and respectful of our house. We happened to be out of town while a lot of the work was done, and we had no problems feeling comfortable having everyone in our house while we were gone. Everything went smoothly, we are so in love with our new downstairs. Much thanks to Patty and Gail! We would absolutely call them again for any work we need done to our house.

The work started on time and the project was completed before the projected end date. Working with Patty and Carla was a delight. They listened to everything I had to say and made suggestions if I was not quite sure what I was looking for. All of the subcontractors who worked in my home were respectful, personable, and efficient. My floors, extending from the bathroom to the exits, were covered to protect them as work was being done. The dust from this undertaking was minimal, as all the professionals did a wonderful job cleaning up after their work was completed. Since I only have one bathroom,the space was kept clear so that we could continue to use the toilet when the workers were not here. This was my first time working with a design/remodeling company. I found Fine Design Interior Remodeling on Angie's List. I have been pleased through out the whole process. I continue to be impressed with the professionalism of Patty, Carla, Gail, and Margo. When I made calls, they were returned in an extremely timely manner. It was also nice to have Patty and Carla stop by during the process to see how things were going. The young woman, J., who came to clean the bathroom after all the work was complete, was very thorough. She even gave me some tips when cleaning my new bathroom. I recommend this company! I would hire them without hesitation in the future.

Fine Design did a great job--we wish we'd done this project years ago! The new bathroom is beautiful and functional, and they got the job done on time and on budget. We're really pleased with everything and are looking forward to working with Fine Design again in the future. Carla was really helpful in working with us on designing the project and thinking through our needs and our budget. We had originally planned a slightly different design that would have been more expensive, and Carla wrote a bid for that but helped us think through an alternative plan that we like better and that wasn't as expensive. We got several other bids, but no one else was as helpful in listening to our needs and thinking of solutions. Everyone who worked on the job was friendly and helpful, and they did a good job of protecting the finished parts of our basement and keeping disruption to a minimum. In all, everything went really well.

The individual who met with us was prompt and very nice. We discussed the job and what we wanted to have done. Before leaving we were given a quote of $80K before the calculation of materials and labor. Unfortunately, the bid was seriously out of line with market value for similar services. Prior to making the presentation, the estimator called us to provide measurements. This should have been done by them during the first visit. The individual who made the presentation was very professional and amiable. When making the presentation a few weeks later we anticipated receiving a computerized model of proposed changes. Instead of a professional presentation, we were shown poorly drafted hand drawings and samples of modestly priced products were provided. A color pallet was selected for us despite the fact we were never asked or given the option of color choices. This company thought that they could charge for the estimate. Instead, they had to be informed about the legal requirements and were requested to return the deposit within 24 hours. The professional who made the estimate and presentation thought that they should be compensated for their time and effort in making a very poorly put together presentation. In the end, we went with another company who almost gutted and redesigned the entire house for just under $70,000. This included gutting two bathrooms, moving walls, replacing subflooring in the bathrooms/kitchen/dining room, replacing a joist under the house, plumbing both bathrooms and the kitchen, replacing the roof and all interior doors, installing a new kitchen, walk-in tub, restoring the oak floors and adding oak shorts to the dining room and kitchen to provide continuity between living room and kitchen. This also included replacing carpeting, moving furnishings to the garage, and many more things. In contrast, Fine Design wanted $80k to move a bathroom, install a walk-in tub, replace all interior doors, and paint all interior walls. For this reason, I found this company to be overpriced.

The scheduled time frame that was explained to us as to when the work was to be done went smoothly. The workers were very courteous and respectful of our home for example: covering the stairs and floor where the work was to be done . The tear out went very smooth and leaving no mess behind. The Granite, backsplashes, and Pluming were done with experienced workers and the detail of workmanship was outstanding. The design and the colors blended in perfectly with our home interior. This is the second time that we have used Fine Design and Remodeling and are Extremely Happy with our experience.

Fine Design Interiors was very responsive. They designed shower that could fit with existing master bathroom. They arranged for all phases of the remodel from design, tear down, to completed project. There was continual contact to let me know who was coming and when. The Designer often accompanied the sub contractors to introduce me. I love my new bathroom and highly recommend them!

Everything went smoothly. It was a large project, and their team handled it professionally and on time and budget. The design really opened up our kitchen and modernized it and made it more livable, improving the flow of the house. At each step in the process, we were consulted, and our preferences were implemented. The finishes are well done, and everything that was installed, updated or refinished was done in a quality manner. We highly recommend Fine Design Interior Remodeling to anyone who wants to remodel their home!

Carla provided excellent guidance in selecting colors for two bathrooms. Vickie painted everything to perfection. I am very pleased with the results and am already budgeting for the next project.

We were really skeptical about the disruption we would experience since this is a small home and only has a bath and a 1/2 bath. Staying in the home and being without a shower could be a problem. But after meeting with Carla and going over everything, she explained the process, time line, she put our concerns to rest. She would try and get the shower for us to use in 10 days if all went well. We went over the materials, colors, various products and she made some good suggestions we hadn't thought of. The whole project would take about 3 weeks. We agreed and they started on April 6, and finished on April 30th. We had our shower back to use in exactly10 days. WooHa! The bathroom is absolutely beautiful. We couldn't ask for a better job. Fine design kept us informed of the contractors schedules and what to expect. All of the contractors were polite friendly and there on time. They asked us our thoughts and opinions and most of all, they wanted us to be happy Fine Design has a real grip on customer service and quality. We chose Fine Design based on all the favorable recommendations in Angie's List We would recommend them to everyone. I failed to mention that we had two other estimates that cost less. But they were actually just cosmetic cover-ups or repairs. This job is a new home installation.

We are very pleased with the remodel. Fine Design provides superior materials and workmanship. Also, the designers listened to our preferences and adjusted their vision accordingly. We are totally enjoying our "new home" and are glad we chose Fine Design.

Patty, Gail and the crew did a fantastic job! This was a fairly large project that took three months and it went pretty smoothly. Any issues (minor) were dealt with quickly. Everyone was punctual, professional and accommodating. The various trades - tilesetter, plumber, painters, etc - did quality work. Fine design kept to the initial budget and finished the project slightly ahead of schedule. It's been five months since completion and no issues have cropped up. We love our 'new' house!

Everything went better than I expected. Since I kindof knew what I wanted but had no idea what I was doing, Patty walked me through the process. She gave me ideas on color, textures and what was trending, but also advice on improvements if I wanted to sell. Of course budget and quality was important. If something I liked was out of my range, she offered alternatives that looked and worked just as well and sometimes better. Also, she itemized the estimate so I knew exactly what the costs were. If I added or took away items that was also noted, so I knew where I stood at all times as far as the budget went. And the guys were great. They were friendly, respectful of me, my house and my cats! They were good workers, professional, did good quality work, cleaned up after themselves, and then hauled all the trash away. There were a couple set backs due to back orders and more product being ordered, but all in all the project was finished in a timely manner. I was a little hesitant at first, but as time went on I looked forward to the transformation. I am still marveling at how beautiful my house looks. It's really fun! I had a great "remodel expeience" and highly recommend Fine Design Interior Remodeling.

We were about as inexperienced as you could get when it came to remodeling a house or even knowing what all of our options were. After our first meeting at the house with Carla, we knew instantly that we wanted to work with Fine Design. Carla, along with Patty and their whole team, was so good at educating us, showing us options, giving us suggestions & just guiding us through the whole process. They were exactly on time & on budget and kept us informed on the progress every step of the way. The whole experience from our first meeting until the day work was done was as good as we could have ever hoped...AND we absolutely love our house. It's been a few months and it's still hard to believe it's the same house. We will definitely be using Fine Design for any future projects we might have and will gladly refer them to anyone we know. Thanks Carla & Patty!

Patty explained, in the beginning of the process, that her goal was to make me happy by creating two beautiful bathrooms. She far exceeded that objective. (Fine Design is the third contractor that we have had do work for us; the other two were worthless. Patty renewed our faith in people, that there are honest, ethical contractors in this world.) First, she and her crew were always on time, usually early, a trait I value immensely. I always informed when they would be working, with either an emailed agenda or a phone call. Patty has a wonderful, professional crew with strong work ethics themselves. They worked hard, yet were friendly and helpful; a real joy to have in our home. Since I was around most days, they were very patient with my many questions, constant presence and eagle eye. They were very good about correcting any little issue that bugged me. That is another thing that makes Patty such an excellent designer, her calm demeanor and her assurance that everything will "be fine"; she was always right!! Both bathrooms are truly beautiful and functional with tons of storage space. I could not be happier with the results. Patty and her crew will be remodeling my 70's kitchen once I have the money. I highly recommend Fine Design for your remodeling projects. Patty and her crew get an A+.

It went very well, they did a beautiful job for me. I would recommend them.

The final product was stunning. There were many bumps in the road that caused the project to take longer than necessary. 1. The initial rough in on the bathtub was incorrect. There were very specific instructions included with the fixtures which were not reviewed by the plumber nor caught by the project manager. I caught this in my nightly review. This caused approximately 1 week delay. 2. The flange for the tub drain was not long enough to connect to the drain pipe. This was not the contractors fault. They had to have a part custom milled at no cost to me, but this did cause a delay in completing the project. 3. Project manager ordered the wrong counter tops. This also caused a delay in the completion the of project as now counters had to be manufactured. 4. After we made final payment, the sink faucet started to leak. This was a product defect. They ordered a new faucet and replaced it at no cost. 5. The tile setter did a great job. He worked slowly, but his work was impeccable. I was very happy with the design. The coordination of the colors and materials was great. We have a beautiful, luxurious bathroom. We did not make any changes to the design or materials during the project. I think the project manager learned something about managing on this project. I would use this company again.