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"Fast service"

"Larry and his crew have been doing work at our community for about a year now. They do excellent work. They are able to meet deadline without taking short cuts. It is a pleasure to work with them. "

"The representative Jarom was knowledgeable and showed us the cons of keeping aluminum framed windows and the efficiency of new ones. They also look great and we know they will last."

"The installers were the best. Very efficient and excellent workers."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"Yes, job done right, fast and efficient. Small job and yet he handled it well, taking the time to come out the same day. Cost effective "

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

"Everything from end-to-end was professional, patient and detailed. We had lots of time with sales and design to see our options. They guided us through decisions we didn’t even know we’d have to make. The whole house was immediately warmer and the installation was so smooth. (At least from our side. I hope the installers felt the same.) The installation team told us each day what they would be working on tomorrow and worked around a couple of tight and high areas with no issues. They took extra steps to protect the surrounding areas and provided great information about how it was going. They took time to save some special millwork around the front door on the inside that we weren’t sure could be saved. It looks great. Finally, the Milgard windows we chose are so crystal clear, it feels like I’ve moved to a different yard. So grateful for everything Lake Washington Windows and Doors provided for us. Thanks to John, Mike, Chris, Josh, Joel, (and that other guy that showed up."

"Their attention to detail workmanship, and quality work done was above and beyond. Both worked very well as a team."