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Western Exterminator

Pest Control, Animal Removal

About us

Since 1921, Western Exterminator has been providing homeowners and business owners with customer service excellence and trusted pest control solutions.

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 143 reviews

Robert M.
08/2017
5.0
pest control
  + -1 more
It went fine
Description of Work: Carpenter ant control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
06/2017
5.0
pest control
  + -1 more
service has been effective
Description of Work: mouse infestation control and insect control

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth S.
01/2017
5.0
pest control, animal removal
  + 0 more
Great job fast service
Description of Work: Nice rats under home and bees nests! Great

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Nancy B.
06/2016
5.0
pest control
  + -1 more
.
Description of Work: Roger performed a pest inspection. He did a thorough job and was very honest and did not try to sell me something I didn't need. I would definitely use this company again based on Roger's performance.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Carol V.
05/2016
3.0
pest control
  + -1 more
unknown
Description of Work: Did not use this service..only made a telephone call
Rating CategoryRating out of 5

Lindemann P.
05/2016
3.0
pest control
  + -1 more
unknown
Description of Work: Never head of this provider
Rating CategoryRating out of 5

Renee B.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$115

Chad K.
11/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Spray for insects and rodent control under the house. This year was the first time we have ever sprayed for insects and we had more than we ever have! Maybe it was the weather? Wife did not dig more spiders than usual being in the house!

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Western Exterminator
Hello [Member name removed], We want to thank you for taking the time to provide us with your feedback on your services with EDEN! We always are striving to be "a 10", so please let us know what we can do to earn that "A" grading from you? Thank you again for your time, we truly appreciate your business. Have a great day [Member name removed]! Sincerely, EDEN Advanced Pest Technologies

Pamela B.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: The Eden serviceman treated the perimeter of our buildings for carpenter ants and refilled rodent bait traps. We've been using this service for several years as we live in the woods. The treatments have really taken care of the problems we had before, and the cost has been well worth it. And all of the workers have been so polite, knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Elizabeth B.
09/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Carol W.
08/2015
1.0
pest control
  + -1 more
See above.
Description of Work: Nothing. I called their 800 number. A friendly receptionist asked me to hold. After I had listened to lengthy pre-recorded company advertising, eventually got a recording inviting me to leave a message. Left my contact information. It's been 24 hours, no call back. Called another exterminator. (At least the receptionist was friendly and professional.)

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Western Exterminator
Hello [removed member name], Thank you for your time to provide your feedback. We apologize that you had to hold, and had not heard back within a quick time-frame. That is typically not our practice. We hope you were able to remedy your pest control needs, and that we may have the opportunity to serve you again in the future. Have a great day [removed member name]! Sincerely, Kristin EDEN Advanced Pest Technologies 1-800-401-9935 info@edenpest.com www.edenpest.com

Carol M.
08/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Patti L.
07/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Western Exterminator
Good morning, We would like to thank you for taking the time to leave our company a review/feedback! Your words sincerely mean the most to us! Please let us know if anything is ever needed. Thank you again and have a great day Patti! Kristin EDEN Advanced Pest Technologies 1-800-401-9935 info@edenpest.com www.edenpest.com

Charles M.
06/2015
4.0
pest control
  + -1 more
unknown
Description of Work: They perform pest control for our church. I have found them reliable, friendly and professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Western Exterminator
We would like to thank you for taking the time to leave our company a review/feedback! We would love to make your rating turn in to an "A"! Please let us know what we can do to change that for any future business, your opinion is very important to us. Please let us know if anything is ever needed. Thank you again. Kristin EDEN Advanced Pest Technologies 1-800-401-9935 info@edenpest.com www.edenpest.com

BILLIE K.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Responsive to needs and areas of concern. Respond quickly to new concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Western Exterminator
Good morning [Removed Member Name], We would like to thank you for taking the time to leave our company a review/feedback! Your words sincerely mean the most to us. Please let us know if anything is ever needed. Thank you again and have a great holiday weekend! Kristin EDEN Advanced Pest Technologies 1-800-401-9935 info@edenpest.com www.edenpest.com

Kathleen R.
04/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Removed carpenter ants from garage area and mice from crawl space. They followed up several times over a month and a half. Everything was done as promised and no problems since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Olivier F.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: New service, sprayed the exterior, check the attic, outside perimeter, crawl space and found dead mice in spite of exclusion work performed by Eastside Exterminators. Technician set up mice baits. Came back 2 weeks later to check if there were new activity. Added new baits and traps. Very thorough and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Western Exterminator
Thank you so much for you feedback! Your feedback is important to us and we are pleased you had a great experience with us. If there is anything you need do not hesitate to call our office at any time, 1-800-401-9935. Customer Service Eden Advanced Pest Technologies 800-401-993

chuck L.
09/2007
5.0
pest control
  + -1 more
We are really satisfied with the job that Eden does for us. We appreciate that they take care of the traps, and we don't even have to worry about them. They also do this free of charge. I also appreciate that they take care of scheduling the service and I don't have to worry about it.
Description of Work: This company takes care of our quarterly pest control. This includes ridding our property of spiders, rats, mice, and bees. They also change the traps for the mice and rats for us in between services, at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

BARBARA W.
09/2007
4.0
pest control
  + -1 more
Whenever we call, they always make sure to return our calls. I would recommend them to other people any time. They are very responsive as well. They have a great service and the product they use works well. We have not had any sign of bugs since they came. We pay them every two months.
Description of Work: They spray the inside and outside of my 3000 square foot home for carpenter ants.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$81

KARINA W.
09/2007
5.0
pest control
  + -1 more
I have never had a problem with their service. They will come out between visits if there is ever a problem, but I haven't needed that. The spraying takes care of the pests. They are very knowledgeable if I have any questions.
Description of Work: Eden Advanced Pest Technologies treats my house every three months. They treat outside and set traps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JENNIFER E.
06/2007
1.0
pest control
  + -1 more
The initial sales rep. that came to my house was professional and great to work with. The technicians that followed were not consistent and were not able to get rid of the ants. They sprayed chemicals consistently, and the ants just continued to come back. After two plus years of this, I asked if they were going to be able to take care of my ant problem and they said "no". The service after the initial consult was less than professional, and I am walking away feeling scammed.
Description of Work: I had them coming to my house every other month for two years to get rid of ants.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,500

SUZANNE Z.
04/2007
5.0
pest control
  + -1 more
I had a recent infestation of squirrels in my crawl space. My service technician, Geoff, came out several times to increase the number of traps and treat the area under my house. I have also had them treat nests of yellow jacket and carpenter ants.
Description of Work: I have monthly service to control pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

TIM S.
03/2007
1.0
pest control
  + -1 more
The consultation went well. Kathy was very pleasant & thorough. I was told the rat feces would be "deodorized & sanitized" & that three traps would laid in the crawl space in strategic locations. After the tech visited I realized the heating duct in the living room had been knocked off the vent. I called Kathy three times, leaving two messages & did not receive one callback. When the tech finally came to reattach the duct, he did an awful job, stuffing the insulation into the duct & attaching it to an electrical wire instead of the vent. I also noticed only TWO traps, none anywhere near where the rat had actually burrowed under the house & was living. Also noticed a great deal of rat droppings. I thought they were going to sanitize!?! In the end I had to cancel my check, write a letter of dissatisfaction, and arrive at a compromise payment for the work performed.
Description of Work: I had a consultation with Kathy (sales rep) which went very well. The tech then came out & treated for carpenter ants & laid traps & bait stations for a rat. A week later the tech came out to check the traps for the rat.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$300

KENTARO U.
08/2005
5.0
pest control
  + -1 more
BOTH THE SALESPERSON AND THE TECHNICIAN WERE VERY KNOWLEDGEABLE AND ADDRESSED EACH CONCERNS AND QUESTIONS I HAD. I'VE ONLY GOT ONE TREATMENT DONE AND THEY'LL COME BACK FOR MORE IN A FEW MONTHS, BUT SO FAR I AM PLEASED WITH THEIR WORK.
Description of Work: TREATED PERIMETER OF THE HOUSE AS WELL AS THE CRAWLSPACE FOR CARPENTER ANTS. ALSO TREATED CARPETS THROUGHOUT THE HOUSE FOR FLEA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

AMY K.
04/2005
3.0
pest control
  + -1 more
THEY ARE VERY GOOD AT KEEPING THE INSECTS AWAY. THEY DID NOT HOWEVER, DO A VERY GOOD JOB OF GETTING RID OF MOLES. THE NEW PRODUCT THEY USED MAY HAVE WORKED, BUT THEY DID NOT MAINTAIN ON A REGULAR BASIS.
Description of Work: MONTHLY MAINTENANCE PROGRAM FOR INSECT CONTROL. CARPENTER ANTS AND NUISANCE INSECTS.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$65

Contact information

3425 Stoll Rd SE, Olympia, WA 98501

http://www.westernexterminator.com/olympia

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Western Exterminator is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Western Exterminator accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
No, Western Exterminator does not offer free project estimates.
No, Western Exterminator does not offer eco-friendly accreditations.
No, Western Exterminator does not offer a senior discount.
Yes, Western Exterminator offers emergency services.
Yes, Western Exterminator offers warranties.
Western Exterminator offers the following services: Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control

Contact information

3425 Stoll Rd SE, Olympia, WA 98501

http://www.westernexterminator.com/olympia

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM