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Western Exterminator

Pest Control, Animal Removal

About us

Since 1921, Western Exterminator has been providing homeowners and business owners with customer service excellence and trusted pest control solutions.

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 126-143 of 143 reviews

Nancy E. T.
03/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They treated for moles and came back many times until it was resolved.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Western Exterminator
Hi [member name removed], Thank you so much for you feedback! Your feedback is important to us and we are pleased you had a great experience with us. If there is anything you need do not hesitate to call our office at any time, 1-800-401-9935.

troy S.
02/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Western Exterminator
Hi [Member Name] Thank you so much for your ratings! Your feedback is important to us and we are pleased you rated us. Is there anything we could have done differently to get all A's from you? If there is anything you need do not hesitate to call our office at any time, 1-800-401-9935. Have a wonderful day. Customer Service Eden Advanced Pest Technologies 800-401-993

Diane H.
02/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Western Exterminator
Hi [member name removed], Thank you so much for you feedback! Your feedback is important to us and we are pleased you had a great experience with us. If there is anything you need do not hesitate to call our office at any time, 1-800-401-9935. Customer Service Eden Advanced Pest Technologies 800-401-9935

James O.
01/2015
3.0
pest control
  + -1 more
unknown
Description of Work: Checked for carpenter ants, termites, and rodents. Then set up follow up to check traps. Each check took five minutes and cost about $60. The follow up cost is my objection.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Western Exterminator
Good Morning [member name removed], Good Day [member name removed], I am trying to look into this situation further as we pride ourselves on quality services and customer satisfaction, however, I'm having a hard time locating you in our system. Checking back we have never been to 334 NW 112th in Seattle, Wa 98177, nor do we have a [Member Name Removed] in the system at any other address. Can you let me know what address we provided services at as well as what name it would be under so that we can better address this concern? Thank you for your time.

John M.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They were provided by the building management in March. The quality, punctuality and professionalism were all there. We do not know what they charged the management company. Now the bugs are back and the management says we have to pay. The price will be over $1,200.00. Was that good service? Probably so for the type of business they are in. These bugs are reputed to be almost impossible to get rid of.
Rating CategoryRating out of 5

Anita A.
09/2014
3.0
pest control
  + -1 more
unknown
Description of Work: They just did a free inspection. I had no pests in my foundation or walls. They did attempt to sign me up for a yearly treatment for a price, however. I declined.
Rating CategoryRating out of 5

Response from Western Exterminator
Hello! Thank you for your feedback! Your feedback is important for the success of our company and reinforcement of good habits. I'm curious as to what improvements we could make to receive a higher review from you. Shannon Torgerson Eden Advanced Pest Technologies 800-401-9935

Angela R.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed to get rid of ants, inspected our new home for possible pest entry sites. Put traps in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene W.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They come and do monthly maintenance. Very happy with them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice S.
06/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Western Exterminator
Thank you for your feedback! We will make sure to share this with everyone for reinforced good customer service. Shannon Torgerson Office Manager Eden Advanced Pest Technologies Shannon@edenpest.com

Thomas S.
04/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Price was a good value due to a coupon. The team was very responsive, as I was not able to be at the residential location in-person. I was very appreciative of that fact. They also provided a guarantee that I could provide to the new home owners-that was important for 'peace of mind' for the new home owners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Western Exterminator
Thank you Thomas! your feedback is important to our success. Shannon Torgerson Eden Advanced Pest Technologies [hyperlink removed] 800-401-9935

Joy L.
01/2014
5.0
pest control
  + -1 more
Excellent services.
Description of Work: The house perimeter was examined, swept and sprayed. Rodent traps were rebaited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Western Exterminator
Thank you for the great feedback [member name removed]! It's a pleasure being able to assist you. Shannon Torgerson Eden Advanced Pest Technologies 800-401-9935 Shannon@edenpest.com

Piper L.
07/2013
5.0
pest control
  + -1 more
Super happy!
Description of Work: Set up traps and sprayed the house, then came back out not just to check the traps but when I had a concern about possible other pests Eden came immediately back out to take care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Western Exterminator
Thank you for your Feedback (deleted member name)! Your feedback is important to the health of our culture and our efforts to deliver the best in pest management services. Every comment that is submitted is reviewed and shared with our team. We sincerely appreciate your time. As a way to say thank you, we enter your post into a drawing for free service. If you would like to share your comments online as well, we would greatly appreciate it http://www.edenpest.com/reviews Remember, anytime you have any concerns or questions that need to be addressed —please don’t hesitate to contact us! Shannon Torgerson 800-401-9935 info@edenpest.com

Scott C.
05/2013
5.0
pest control
  + -1 more
p
Description of Work: I called Eden on Friday afternoon and left a voicemail telling them we had two wasp nests on our playground equipment at our preschool in Issaquah. Arthur Hunt called me back at 7 PM and said he would be in Issaquah Saturday morning and he would be happy to come by and take a look. I met him at 9 AM and he walked the entire perimeter of the school to see if there were any wasp nests we hadn't discovered yet. He then removed both nests by knocking them down and stomping on them. He said it was such a simple fix, he would not charge for the service. We have had Eden do pest control for us before and they are very knowledgable regarding state regulations and preschool. I would highly reccommend Arthur Hunt and Eden Advanced Pest Technologies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy G.
04/2013
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Vance B.
09/2012
5.0
pest control
  + -1 more
See comments above.
Description of Work: The issue I am reporting has nothing with the firm or expertise of Eden Advanced Technologies. This is information for the administrator of the posting. This firm showed up for my area (Portland/Vancouver) but clearly posted on Eden's page are the area's in Washington that they serve and this is NOT one of them. Their service area appears to be from Olympia north to Seattle.
Rating CategoryRating out of 5

mary S.
05/2012
5.0
pest control
  + -1 more
Excellent
Description of Work: I spoke to someone on the phone and she helped me identify the bugs and just suggested I cut plants back. Appreciate the quick response and allowing me to just fix the problem myself.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy F.
03/2012
5.0
pest control
  + -1 more
They do a good job.
Description of Work: I have an annual contract where they come out and treat surrounding areas for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen C.
07/2008
5.0
pest control
  + -1 more
See above.
Description of Work: A company representative (whom I had met at a home improvement fair) made and appointment, came to the house, looked around for the ants, offered to provide me with more detail than I wanted about where they were, explained how the spraying process would work. Someone else then called, notified me of a time and left a bill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

3425 Stoll Rd SE, Olympia, WA 98501

http://www.westernexterminator.com/olympia

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Western Exterminator is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Western Exterminator accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
No, Western Exterminator does not offer free project estimates.
No, Western Exterminator does not offer eco-friendly accreditations.
No, Western Exterminator does not offer a senior discount.
Yes, Western Exterminator offers emergency services.
Yes, Western Exterminator offers warranties.
Western Exterminator offers the following services: Pest Control, Insect Control, Rodent Control, Termite Control, Cockroach Extermination, Ant Control and Bird Control

Contact information

3425 Stoll Rd SE, Olympia, WA 98501

http://www.westernexterminator.com/olympia

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM