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G&G Heating

Heating and Air Conditioning, Electrical, Water Heaters,

About us

G & G Heating has been serving the heating and air-conditioning needs of Thurston, Mason and Lewis counties since 1984. Our service technicians are factory authorized and certified! We offer all the products to heat and cool your home or business, as well as, provide full service, installation and repairs for all major Heating and Cooling brand names. Last but not least, we care.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Sales, service, and installation of: furnaces, heat pumps, ductless heat pumps, geothermal heat pumps, air conditioners, unit heaters, fireplaces, boilers, radiant floor heating, tank and tankless water heaters. Ductwork pressure testing, sealing, and repair.

Services we don't offer

Oil appliance repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.768 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-68 of 68 reviews

Marjorie K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Prompt and courteous visit and estimate provided
Description of Work: Provide an estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time, took care of the furnace and even changed the battery in my smoke detector.
Description of Work: He checked my gas furnace to be sure it's ready for winter, changed the filters and replaced an important part. Also checked the heat pump, which G&G installed last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kathie B.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
We had an upstairs room that was getting and staying too hot in a newly purchased house. They repaired and modifiec existing HVACs and furnaces (2) and, when the system still wouldn't cool, installed a third HVAC and system in the upstairs room to keep it cool in summer and hot in winter
Description of Work: Maintenance of HVAC, and 2 furnaces. Install of new ductless HVAC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Liz L.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
My experience with G&G Heating was excellent. They did quality work and they went the extra mile. They had to cut out a door and create a new closure for the furnace area and they did a good job. I checked around and felt I got a good price.
Description of Work: G&G Heating installed my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William Kevin Murray & E.
02/2013
3.0
heating & air conditioning/hvac
  + -1 more
I was happy with the furnace replacement. He noted an issue with the duct work. He told the insurance company that the duct work was never installed correctly which led to the insurance company declining covering the work. He explained it never worked right. All he need to say to the insurance company was that that it was not working correctly. I am still waiting on them to follow up on a plan for replacing the outside venting.
Description of Work: His crew replaced a furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$4,000

Susan M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
The were phenomenal!! On time, super nice, not a cent over budget (even when they found they had to retrofit something since we have a custom built old house), cleaned up after their work and stopped by to check on the system twice in the following weeks. Would recommend them to anyone! Can't say the same about our roofers though :(
Description of Work: Removed a beyond ancient boiler and replaced it with a new, high efficiency boiler for our radiant heat that also replaced our hot water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

John & Margaret B.
01/2013
5.0
electrician
  + -1 more
They were timely and they kept to their estimates. They cleaned up after themselves. They were very friendly, professional, and I would highly recommend them.
Description of Work: They installed and new gas electric cooktop and also ran gas line to our barbecue grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Curtis A.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Rob was professional, answered all our questions, and noticed a new (1 month old) filter was currently installed in the system. He supplied us with a replacement filter and indicated how, in the future, we could save by installing a heat pump system. I will use this company again.
Description of Work: Rob showed up on time, completely cleaned both the A/C unit the furnace, cooling coils, and supplied a new filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Patricia G.
03/2012
4.0
heating & air conditioning/hvac, water heater repair, gas logs
  + 1 more
They were real good. A very professional representative had come out and did the initial review and talked to us about the services. I would use them in the future.
Description of Work: G&G Heating had done a heat pump installation for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Sherri B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Their prices were fair, their service and sales people were professional and thorough. I did have a billing mix up with them, but they handled it well, even giving me a "bonus" on my next job. I appreciate that they are a small local company that has been in business in the Olympia area for over 20 years. I will continue to use them.
Description of Work: I have used G & G for two things--first, they service my furnace, which was originally purchased from t hem, and seocnd, I purchased a hot water heater from them (the price listed is for the water heater).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Samir H.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They had great customer service. They are just too far from here. I would have loved to work with them.
Description of Work: They gave me an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen L.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were timely. They did the job well. I really like them. Their people were personable, friendly, timely and they cleaned up after themselves. I would recommend them.
Description of Work: I used their services and it worked out very good for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jared M.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
G & G Heating's bid was more reasonable than anyone else's bid. Their guarantee has been the best so far as well. I am seriously considering giving them the job. They have been very informative. Their sales representative showed up on time. He answered all my questions.
Description of Work: G & G Heating gave me a bid on installing a new furnace or a heat pump.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy H.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent from start time to finish.
Description of Work: Checked our homes boiler for hot water baseboard heating. Replaced a faulty zone controller, adjusted our zone thermostats and even checked and opened all the baseboards. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anita A.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and reliable. They did good work. My furnace is still working.
Description of Work: I used G&G Heating to install a heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ricardo / Georgia G.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
They provide exemplary service. They have a quality product. They not only provide good service, but even warranty. I have had services with them once a year for five years, and they are unbelievable. I got quotes from other companies as well. G&G Heating were a little bit more; but their warranty was 5 years, and their service had been unbelievable. Last year June, I had some issues, and the air conditioner didn't come on. It was because something went wrong. They called us and solved it over the phone. They recommended that they would like to come out to make sure everything is going right. They are family owned business. They have their technician close to about 20 years. People love working for them; they are excellent. Their charge is unbelievable.
Description of Work: G&G Heating installed an air conditioner for me last July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have G&S Heating do routine maintenance every year on a heating and cooling system that they installed for me a little over 3 years ago. They are always very professional, they don't try to sell me things I don't need (an example is that at the last service the filters did not need to be replaced & they told me that rather than trying to sell me new filters). Their prices are fair, and they are very good at follow-up.
Description of Work: Routine maintenance on a system they originally installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janice M.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were the best. They were highly recommended by someone else. They were very reasonable. I did shop around and I found that they were thousands of dollars less compared to the other bids. They are very good in the area. I saved over $5000 on the job. People go back to them over and over again. It’s a husband and wife, family owned company. They have been around for a long time. I never had a contractor give me a time window and be here 5 minutes before the beginning of that time window. So they were early. They were here as long as it took. They did other little things for me that was not included in the bid, but they stayed within the bid. We never realized that those things were necessary until they started the job. Moreover, I wasn’t charged for that too. They were incredible. Everything about them was good. I would definitely use their services in the future too.
Description of Work: G & G Heating installed a new heating and air conditioning system about 4 weeks ago. They also repaired the ducts and the heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherri B.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
I have used this company in the past, to service my furnace and to purchase a water heater. Due to a billing/communication mishap, I ended up paying some interest that wasn't supposed to be charged to me--when I addressed it with G & G, they offered me a free furnace service (which I needed, and which was over twice the amount of the interest)! They have always been friendly, punctual, and fair, with excellent customer service. I would highly recommend them in the Olympia area.
Description of Work: furnace service (past and recent); previously purchased a water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
All was fine. Their technician (Rob?) arrrived within the estimated time window, was very personable and professional in explaining to me (a recent, first-time home owner) the process and issues around natural gas funace functions. He was also receptive to all my questions, cleaned up after himself, and offered a summary of G&G's recurring service options for consideration without any pressure to subscribe. Nice guy, good experience; I can't really comment on price since I didn't really shop around after reading Angie's List reviews, but I'm guessing it was well within the normal range. One inconsequential thing about G&G's listing is that they've moved from their Lemon Rd address to a location near the airport, in case that matters to anyone. Thanks, G&G.
Description of Work: Gas furnace inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.33

Ricardo / Georgia G.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
We were very pleased. We asked if they could assist us in obtaining financing, and they obtained the price and interest rates we were willing to accept for our family's budget. Would definitely refer them to others. Thank you for a good business experience.
Description of Work: Because of our good interactions with them in January to service our furnace as a referral from Puget Sound Energy, we thought we would call them to provide an estimate for both a heat pump and/or a new air conditioning unit, as we weren't sure which one to buy. We also called Costco and another company for a quote. Overall, G&G Heating was more appealing than the others. The product they offereed, the Rheem unit, was penny for penny worth the price in comparison to the other products, Carrier/Lennox/York. The labor and parts warranty was far more appealing than the others. Although we are Executive members at Costco and would have benefitted by the perks, the representative company Costco used from Kent charged much more to cover the rebates of $500 and 2% in return, with only one year warranty on labor. G&G Heating has been in business for 17 years, has used Rheem products for 17 years and has had almost all the same guys work for them in this timeframe. This means quite a bit for honor and loyalty. If this company treats its employees this well, then they walk the walk and talk the talk and treat their customers equally the same. We felt the positive energy exude from every interaction from the person who answers the phone, to the tech and the owners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,746.44

Timothy H.
08/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are very responsive and professional. They did the job well and on time. They were always very friendly.
Description of Work: G&G Heating installed a heat pump for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Kathy N.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
We were in the middle of a coldsnap. I was told I had a dangerous condition in my furnace and needed to get it replaced immediately. I obtained 3 quotes. All 3 companies sent a rep to talk to me. G & G sent the owner as soon as possible after they learned it was an emergency. He patiently explained how the furnace worked, the differences that justified the difference in price, told me a little about the history of his company. He had the middle quote but I also checked with BBB and G&G was top rated. Although he had many other jobs scheduled, he did what he could to get in and get the furnace installed quickly. I did have to wait a few days. (which I didn't mind) . His employees were efficient, on time and cleaned up. They also answered questions and explained the best way to clean the filter.
Description of Work: Installed a new furnace, air cleaner, and vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

SONIA W.
06/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEIR SCHEDULING WITH THE ELECTRICIAN CAUSED THE JOB TO BE DELAYED. OTHER THAN THAT, EVERYTHING WAS EXCELLENT. THE PEOPLE WERE VERY NICE AND WORKED VERY PROFESSIONALS.
Description of Work: WE HAD TO SCHEDULE AN APPOINTMENT TO GET A NEW AIR CONDITIONER INSTALLED INTO OUR NEW HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200
    • 1
    • 2(current)
    • 3

Contact information

PO Box 1426, Olympia, WA 98507

http://www.gandgheatingolympia.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Water Heaters,
Fireplaces,
Wells and Pumps,
Gas Logs,
Natural Gas Lines

FAQ

G&G Heating is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

G&G Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, G&G Heating offers free project estimates.
Yes, G&G Heating offers eco-friendly accreditations.
No, G&G Heating does not offer a senior discount.
Yes, G&G Heating offers emergency services.
Yes, G&G Heating offers warranties.
G&G Heating offers the following services: Sales, service, and installation of: furnaces, heat pumps, ductless heat pumps, geothermal heat pumps, air conditioners, unit heaters, fireplaces, boilers, radiant floor heating, tank and tankless water heaters. Ductwork pressure testing, sealing, and repair.
Oil appliance repair

Contact information

PO Box 1426, Olympia, WA 98507

http://www.gandgheatingolympia.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM