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"Dishonest and unprofessional, profits over customer service, please stay away from this business. Quote was fair for my new patio of about 700ft, signed contract in Aug and estimated project start within 4-6 weeks, then problems started: 1. Scheduling nightmare Kept putting off my project and was told they had to finish some big projects first, and in Oct when it was well beyond the promised project start dates, the owner Cary called me to COMPLAIN angrily that they are annoyed by my request for ETA, and they have no idea when my project would start. The office manager Karen soon texted to apologize for Cary's behavior, but clearly this company doesn't value their customers and have no regard for the contract. 2. Crew urinating on my wall, unprofessional On project start day, no project manager onsite, no honey bucket for crew to use, the crew lead was constantly smoking and tossing cigarette butt around in my yard. Later when I complained, Karey argued the honey bucket would cost them $250 and I should not take advantage of them. Just unbelievable. Also the entire crew don't speak any English, it was impossible to communicate timely and make adjustments without project manager onsite . 3. Dishonest, still haven't fixed quality problem as promised Last day of project, crew was rushing to finish and didn't follow the original design on the patio landing area, and when I asked them to wait for 20 minutes so I can inspect because I was in a meeting at work, they refused and just left. Next day when I reported the issue, the office manager Karen texted me to "Stop taking advantage of them", "It costs them money to fix things" and finally she said they will come to fix only after collecting the remaining payment. I trusted them but it was a big mistake, no response at all about the fix after I paid the remaining half, clearly this business is used to telling lies and can't be trusted. Demand of patio projects is high during the pandemic, but there is no excuse for cutting corners, being dishonest, unethical and unprofessional!"

"Great communication and thorough work. Would hire again."

"I was stressed to the max thinking the home I just purchased had a foundation issue after being told so many things from different companies I turned to Angi’s list and I had totally forgot about my appointment with Rainpros Joel ended up doing the inspection and literally saving me from a stress stroke. He was patient and explained everything as clear as he could over the phone. I have a busy life so it’s not easy to work with me and Joel did just that. Even through a misunderstanding he was still very conscientious and quoted us a great price for the work done and gave me back some peace knowing the foundation wasn’t the problem."

"Custom Pavers and Design did the pavers for our house: backyard patio, driveway, walkways. Their work exceeded my expectations. I will definitely use them again for any work which they can do."

"Our neighbor actually found and hired Ruiz landscaping to replace a fence that ran along the front of multiple properties. Our fence was the same design and not originally in scope for our neighbor’s project, but we decided to go in together with our neighbor on repairing all fencing. I can only imagine how complicated it can be to have multiple homeowners as clients and to manage multiple billing for the clients, but they did a fantastic, seamless job here. The crew also went above and beyond on cleanup after they finished the project."

"It was very good"

"Excellent, he did a great job."

"They were polite"

"Rafael and his crew were amazing to work with. The initial visiting for a quote was free and very informative. He was quick to understand my sketches for a totally different deck design, asked really helpful questions, and gave clear recommendations. They were able to start promptly. All of the crew members were very professional in their communication and planning and updates. They were highly skilled and did excellent quality work. I am so happy with my new deck! When work was done, they honored their quoted price. For my project they did not ask for any payment upfront, just payment in full upon completion to my satisfaction. They do take other payment methods but prefer cash so I suggest you ask about your payment options upfront. For the whole process, this company was great to work with. The craftsman of the finished work was excellent quality. I recommend them to everyone."