Belred Heating, Cooling & Plumbing, LLC

good service

They did a fantastic job.From customer service that set up the appointment to the technician who replaced my blower motor on the furnace.

Excellent customer service and good follow up on work completed. The quality of their work was outstanding. The tech took time to explain the problem and the solution. Would recommend

Jeff & John were both pleasant and professional. Would request them again.

During an A/C-furnace servicing, they identified three items to repair and gave me the estimate before commencing the additional work.

friendiy easy to understand

easy to work with

Installers were friendly and very helpful. They did a quality job in a timely manner. Took time to explain and answer all my questions.

We could get an appointment within 24 hours and the service that we received was very thorough. We learnt things that we were not aware. And showed us some suggestions. Worth the money!

I had a Rheem HVAC system that never worked correctly since the house was built. After interviewing 4 HVAC companies, i hired Bel-Red Energy Solutions to replace the system with a modulating/variable-speed compressor and 90%+ efficient furnace. I purchased a Lennox system, and Lennox and Bel-Red together provide a 10-year parts and labor guarantee. Bel-Red sales rep, installers, technician, and duct cleaner were professional, courteous, and overall excellent. The only issue I had was that I thought the estimate included zoning, but it didn't. I had to pay more for the zoning, but Bel-Red was apologetic about the miscommunication and gave me a discount on the zoning. So far, the system works great, although it has only been installed for less than 1 month. Furthermore, i would not recommend the company (PPH) that installed my Rheem system, or the company (Sundance Energy) that I hired to repair and maintain it because neither was ever able to get the system to work correctly.

Helpful, professional and courteous

Jake was professional, kept me informed of what my furnace needed and progress as he went through each step. Would hire again.

Has an “expertise” charge (stated at time of appt scheduling) of $100+ in addition to actual repair charge.

On time and was kid friendly.

I like the business model working with BelRed. They have a highly qualified consultant arrive to estimate the job. Joe takes a variety of measurements and runs them thru a calculation engine to cross check the exact needs of my house. He was able to show by the current standards that the size of Heat Pump and Furnace required by my house was smaller than was being proposed by other companies. In a single visit he was able to put together an entire bid for the HVAC, plumbing and electrical work. Before each technician arrives the company sends an email with a photo, name and bio of each person expected to arrive at my house. This was a nice added touch and helped my wife feel more comfortable having the workers around the house. Every technician was very polite and considerate. They all worked very hard to make sure the entire experience was positive for my family. They took the time to explain everything they were doing and made adjustments along the way to satisfy my needs. The final product is beautiful and I feel that I can truly trust their work and future maintenance of our system. They were about 10% more expensive than the other 3 companies that I had estimate the project but were open to negotiations on some of the extra work I had them do, I went with them because they built trust in their product from installation to follow thru on maintenance.. I will definitely call them back for the next 2 projects I have planned for next year.

Great experience with quality performance and service.

Excellent customer service and communication. Easy scheduling. Nice and professional technicians. Explain things well. A bit pricey for our comfort.

They were very professional at all times. They answered all my questions before I hired them. Both during the quote process and for installation they were able to accommodate my crazy work hours which I much appreciated. They arrived to install my furnace on time and stayed a bit in the evening until I could arrive home to explain all their work. They left my house as neat as when they arrived and the quality is top notch!

I had a difficult time getting them to follow-up with the installation and got the run around from their scheduling person. We also couldn't get a clear answer from them when we asked how much the parts cost. Although the shower head seems of good quality, I suspect they tacked a good amount of $ onto the cost we paid for it. Seems hard to believe it would cost almost $700 for a hand-held shower head,

Kyle found the issue quickly, and fixed it so the furnace was operational again.

These guys are very professional. Good customer service. Knowledgeable. Quick to respond to questions with well informed responses. Install quality looks good. Great experience.