Belred Heating, Cooling & Plumbing, LLC

john dickinson and eric sams installed water pressure control and shut off quik valve in our water line. they came on time and did a great job. totally reccomend these two and belred for the services they provide. have used belred many times and will in the future.

courteous and respectful during service work...workmanship looks very good so far...timely schedule on appointments...observed social distancing given the situation...highly recommendable

I had a gas line shutoff valve moved. The BelRed team sent reminders regarding the appointment (which I appreciated) and then called me when the specialist had to do an emergency call and called again when he was on his way. He performed the work quickly and took pictures as most of the work was under the house. The specialist took care to wear booties in the house at all times and kept a mask on (during COVID). He also made sure all gas appliances worked before he left as he had to turn off the gas to do the work. He even relit the pilot on my water heater. Overall the work was excellent and so was the customer service.

I was helped over the phone. It turned out to be a very simple solution, BUT I highly recommend these people. Mark of Belred understood the problem, asked a couple questions, and told me what to do. It was very simple thanks to Mark. HIGHLY RECOMMEND BELRED. Very much appreciate the help!!!!

Professional and timely

They showed up on time and completed the on schedule.

Outstanding customer service..

As much as I detest the City of Seattle's current plan to force homeowners to convert from oil heat by 2028 ("Kill the Poor" indeed), I have to admit that it was the nudge I needed to act. I found Bel Red through Mitsubishi's NoMoreOilHeat website that partners with the City to offer $1500 rebates on select systems. A heat pump seemed like the smartest decision, considering natural gas is also in the City's crosshairs. Thanks to Bel Red's winter sales event, along with the City's rebate, I saved roughly $6500. The oil-to-heat pump conversion was a 2-day event. Day 1 involved decommissioning the oil furnace and installing both the inside and outside heat pump units. Day 2 involved connecting and starting up the heat pump. This took place in mid-March, so Bel Red left me with, ironically, a couple of those oil-filled space heaters to keep me warm overnight. (Newsflash: They didn't!) I hadn't quite considered the ramifications of converting heating systems during wintertime, but it saved a lot of money. Still, if I had it to do over, I'd spend the night at a friend's house. I continued to feel that to-the-marrow cold well into Day 2, anxiety rising as the crew tried to locate the subcontracted electrician, who was late. Let's talk about Bel Red's crew. With one small exception, everyone was fantastic: Joe, the salesman, who put up with my early morning crankiness and knew exactly when to back off and let me think; Yolanda, who answered many, many (and I mean many) questions; Ray and his crew, who were efficient, professional, and made Day 1 as smooth as can be; all the assistants and subcontractors, even the electrician who was late; the office staff, especially the woman who got such a kick out of my telling her that trying to get information from Honeywell is like trying to nail water to the wall; and especially Russ, the Day 2 technician, who saw I was suffering despite being bundled to the hilt and growing more nervous as the electrician continued to be held up at a previous site, assured me that he would stay until the system was up and running. And he did. Russ is a superstar who is an asset to his employer and his profession. I've had the new system for 3 months now and I LOVE it! Having a quiet indoor unit took some getting used to. I wasn't sure the thing was even on at first. The temperature is the same in every room! And the heat is even! None of these blasts of heat, followed by rapidly-cooling air. It is so wonderful! I used the air conditioning for the first time recently, and it too made my house feel comfortable on an unusually muggy day. I will admit to a bit of a sticker shock when I received my first electric bill after the conversion, but some of that can be attributed to stay-at-home quarantine. I did the math, and estimate that I'll save about $600 a year in heating costs, but we'll see. Use of the air conditioning may reduce that savings. And now for some tough love. Finding someone responsible for remedying a failed City permit inspection was challenging. (It should be noted that Bel Red is considered an essential service and continued to sell and service systems during this time period.) When I finally pinned down someone responsible for addressing the problem, he used that old deflection tactic of claiming I'd been the one who'd been difficult to get ahold of.. I'm not sure if this guy doesn't understand that cell phones keep call records, including missed calls, or if he just thinks people won't notice his offensive behavior. Let's be clear about this tactic. This is called gaslighting. If you don't know what that is, go look it up, but rest assured that it has no place in a customer service interaction.

They responded quickly to our need. Jake was friendly; answered all our questions and thoroughly explained everything

Quick and done well

Some of the nicest people I have ever dealt with. (and i have had alot of experiences in my 87 years--55 yrs in this house and keeping it up to date) The price was very reasonable and the repair worked out great!!! Very Happy with the while project!!! Allene B.

They came with HVAC inspection and failed to find a duct completely destroyed by mice. None of their masters could enter the crawlspace. :(

I had two Trane furnaces installed( replaced old gas furnaces). Not only an estimator spent lots of time inspecting the whole system , gave a detailed estimate. He was knowledgeable. Two installers arrived on time, out on shore covers and worked . They replaced duct systems on 1980 system with no extra charge. Cleaned up all debris when work was done. They explained how Bew system works. Very professional. Office did two follow ups and a year later , scheduled a complimentary inspection. I recommend them .

They wer

knowlegable

Fast, efficient and very professional. Took great care of our tenants.

They closed the gaps in our furnace's ductwork. Compared to other towns, pricey. Compared to other Puget Sound contractors, the price was average.

Great job

Bel-Red was quick to answer our call, schedule an initial diagnostic appointment and then a furnace installation consultation meeting. All representatives we encountered were extremely knowledgeable, professional and friendly. At no time did we feel pressured to go with Bel-Red, they simply pointed to examples of wear in our system and reasons to consider replacement versus repair (the latter being cost prohibitive based on the age of our system). Once we decided to replace they provided us many options to consider so we could make an informed decision. Although we plan to use them again when it comes time for our new system’s annual maintenance, their duct cleaning services was quite pricey when compared to other companies. In summary, if you’re in need of professional and knowledgeable heating company advice and service with regards to furnace maintenance and installation, I highly recommend considering Bel-Red; we were very pleased with our experience.

great experience freon start to finish! quick response, great communication, and super personable staff! thank you William & team for warming us up!!!

They came quickly!

Amazing service from Ray B Steve B & Palone they worked from 8AM-9:30pm to get our large job done installed new 2 stage furnace & Air conditioning !