Jim Dandy Sewer & Plumbing

Description of Work: Did not use

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Description of Work: Entire project was a mess from start to finish. We had to spend a night in a hotel because they were not able to reconnect sewer as scheduled. They did not perform as required by the contract. They significantly damaged our driveway by dropping rockery stones on it. They gave us a small adjustment (I think less than 10%) to the total contract price of more than $19,000 which did not make up for the mess, disruption and generally poor quality of the project management. Read their "contract" carefully - it makes everything an estimate - nothing is firm.

Description of Work: Replace side sewer. Quality of work was good. Communication was lacking. Project was begun the day after we accepted their bid, but then there were several days when no one showed up to complete the work, and some confusion about replacing the driveway drain. And, after everything was replaced and connected it took an additional 2-3 workdays to complete the concrete patching and clean up. Overall, good work but bad communication between the project manager, worker-bees, and me.

Description of Work: Awesome people - handled a very tough problem extremely well. Efficient, friendly and very inexpensive - will call every time!

Description of Work: cleaned a p-trap.

Description of Work: Fixed leaking outdoor faucets. Installed new water heater.

Description of Work: Great service. Pricey. Didn't follow up on a quote for supplemental work.

Description of Work: They never showed up the first time I made an appointment and the second time they were supposed to bill ky landlord (he spoke with them ahead of time) and the guy who made the service call made my roommate pay him. And they only fixed half the problem in the bathroom.

Description of Work: They cleaned the drains. They have always been great.

Description of Work: Fix faucet pipes from wall.

Description of Work: Removed and installed new bathroom sink connection. He did the work so quickly, he told me that if I went and got the correct fixtures for the laundry room, he would fix them for the same price as it was for "I paid for an hour of work". Success!

Description of Work: Excellent service. House water filter replaced, toilet innards replaced, tub and shower leaks fixed and water heater cleaned out.

Description of Work: Great! Very nice crew. They fit us in for an emergency sewage pipe replacement. The job site was cleaned spotless after the job was done.

Description of Work: They did very well. The problem was the cost. I paid Angie's list up front. I then found it would have been cheaper if I went directly with the vendor. I called Angie's to complain and never got a response.

Description of Work: Sent an older man out who charged us for sleeping. He went out to his truck to prepare billing and I found him sleeping. When we received final billing it was very high. I know he didn't spend the hours he indicated fixing the problem. they did adjust billing but wasn't much.

Description of Work: They repaired my sewer line and installed a bathroom sink. The work seemed okay but their communication was not good. They scheduled my work then postponed it without letting me know. They left my back door open when they left after saying they'd make sure to close it and left the water running after coming back to fix the concrete work to finish off the job.

Description of Work: Loved them. From start to finish they were the only ones who had follow through, fair pricing, and the most professional, punctual and communicative employees. They did not overly complicate the quote, showed up on time to make the quote, and followed through with the actual bid when they said they would. I had to do zero chasing, which was unlike any of the other companies I dealt with (exception of Fischer Plumbing, which was very responsive as well, but in the end, more expensive). Kyle from Jim Dandy (the account manager/project manager) included extras (burying downspouts, adding extra tie in for future second floor bathroom addition/work) while they were at it. I would have had to pay at least 2000 dollars extra according to SOME other companies quoting me bids. I would recommend them wholeheartedly. I used them for an entire sewer line replacement for a 1906 home in Wallingford, which I share with my neighbors.