Blue Flame Heating and Air Conditioning

The team performed a diagnostic test of our system which was not working. Faulty wiring was identified as the problem. The wiring was quickly and efficiently repaired during the initial visit - saving the need for a second appointment. The system is now working again. We will be using Blue Flame again. I'd recommend their service.

They were on time, very professional and did not try to sell me something I did not need.

No BS sales approach like some other companies we contacted. They sold us exactly what we wanted and needed for a fair price. Our Mitsubishi unit was installed before their competition could show up for a quote.

The service was great all around. From making the appointment to the thorough check of my furnace. Everything was explained very well to me. I felt this company was fair and trustworthy. I will be using them for my heating needs in the future.

Did a good job.

They gave me plenty of reminders about my service appointment, and arrived within the window I picked. The service was great, and the technician explained everything he was looking at to me and why.

prompt & thorough.

This company gave me several calls to remind me of the upcoming appointment as well as a call when he tech was on his way. This is very important if you have a tight schedule. Very impressed with that courtesy. Not only was my furnace inspected and cleaned, several filters were removed that weren't needed. The tech Eric explained the workings of our older furnace and how to make it last until we replace it. He then discussed upgrades and additional items to get the most out of a furnace. He was very knowledgeable and fulfilled my expectations.

Adam was a very nice and professional technician. He answered all of my questions about my furnace and offered me tips and advice for future replacements.

Prompt professional and courteous service. Knowledgeable and truly enjoying their employer/job. Always glad to answer any questions and provide addtl information. I whole heartly recommend this company. Thank you Blue Flame!

Very prompt and courteous service! Would definitely use again.

professional, follow ups and friendly service

Quick service and very satisfied with there work! I would definitely reccoment.

My heating system was not properly installed before I bought the house and they were able to quickly schedule a reinstall that looks and sounds much better.

Blue Flame by far is the best customer service experience I have ever had. They are slightly more expensive than some other quotes that I received for similar work, however their quality of work, follow up, and customer service is worth every penny!! Don't be fooled by cheaper products, buy quality and make sure you get a company that stands behind their product and services.

Excellent service, friendly, prompt. I went into Home Advisor and within minutes had a phone call back. They sent a guy out the same day. My heating system was old and my air conditioner had gone out. I was aware that I would need a new system before they came which was as expected. They sent a crew out the next morning to install a new heat pump. They called to let me know when their people were on their way and they arrived on time. They completed the project in that day leaving everything tidy and cleaned up. I highly recommend this company!

Easy, quick and thorough! Would definitely use them again!

Blue Flame was recommended to me from my neighbor as he hired them to do his house and was very pleased. I contacted them and had a wonderful advisor named Brian who took a lot of time to show us what he would recommend to us for we would be very satisfied. I had base board heat in my home and wanted to but a complete central air and heating system in my home. Brian told us it would be done in 2 days but it took 3 days as my home attic is very hard to access. The crew that come out were very polite and respectful of my home and were all very well spoken and able to answer any questions I had during the install. Brian the service advisor came by during the install to check on the progress and see if we had any questions or concerns. This was a very expensive upgrade to our home but I am very pleased with the new system and all the work from start to finish. Recardo, the main installer man who was here all 3 days was exceptional explaining to us any concerns we had and showed us how to operate the new system. I am going to rate them 4.5 stars only because it took an extra day to finish the install. I am totally 100% happy with the company and the work they performed and recommend them to any one who needs this type of work done.

Outstanding service!!! Jack was fabulous to work with providing a thorough analysis of what furnace would work best in my home. The team was able to come to my home the next day and installed a hot water tank AND furnace all in the same day. We are very please with the quality of work performed and great customer service from their office. Two thumbs up!!