CPI PLUMBING & HEATING

All repaired and working great.

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Would not use them.

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a heart beat.

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I called, they came out, charged me $70 and gave a ridiculous bid. Should have cost, at most, $100 to fix the problem. Update I bought the parts and fixed it myself for $1

They did a lot of things. It was a positive experience. They were efficient and they came when they said that they were going to come. They did what they said that they were going to do and they did what I needed them to do. They were pretty consistent.

Their work was great, but I thought that their charges were really high. I was kind of desperate and used them right away. I would probably not use them in the future because of the pricing. I would look for a cheaper provider instead.

Very professional and explained each job and what to expect. David was prompt, worked quickly, was very neat and clean. I would recommend this company and will use them as is necessary in the future.

CPI came out two (maybe three?) times per our request to answer our questions and to help us decide what kind of heater we wanted before we decided to hire them. The tech, Greg (I think), was very knowledgeable and professional each time and was very helpful. We ultimately decided to go with a tankless in-line water heater to replace our standard water heater. We were able to get the job scheduled exactly when we wanted the appointment. Greg was on time for the installation and worked efficiently and professionally to get the old heater removed and begin installing the new one. He had a minor concern that the heater wasn't running exactly as he expected once the install was complete, so he asked if he could return the next day to check on it and make any necessary adjustments, which was fine by us. He came back the next day as he said he would, made some adjustments and then had to change out pipes under the master bathroom sink in order to allow the circulating pump to have enough water pressure to operate effectively (as I understand it). He noticed that the sink wasn't draining as quickly as it should, so he checked the drain trap and removed a rat-sized clump of hair (left by the previous owners) from the drain. I was very impressed and grateful that he took the initiative to solve a problem that we didn't even notice we had. He cleaned up after both jobs and both times asked us to call if we had any questions or concerns. The water temperature was a little too hot for my preference later that day, so I called Greg to confirm that it was safe to adjust the temperature on the thermostat by the in-line heater. I got the go ahead, so I adjusted the temperature down to 110 degrees, which was perfect. Overall, Greg with CPI did a great job with the installation and the heater and circulating pump are wonderful!! I've had warm water every time I've turned on a shower or faucet which has made this the most comfortable winter ever. I also am very pleased to be saving the gallons of water we used to waste while waiting for the water to heat up enough to get in the shower each day. I would highly recommend CPI Plumbing for their professionalism, knowledge, punctuality, and friendliness and would also highly recommend buying an in-line water heater and a circulating pump! (please forgive any typos!)

Very professional. Efficient and communicative.

fine

my ididot mother flushed something down the toilet causing the bowl to drain dangerously slow. we chose CPI from the yellow pages and got a speedy, same-day response. problem was, the repair person was uncertain if he could get the object out of the toilet, or how long it might take, so he gave us an estimate of around $79 per hour with no guarantee it could be snaked out, in which case, he may have had to work on it for X-number of hours until he could say for sure. if after X-number of hours, he found that the object coult not be removed, then the option was to purchase a new toilet for $700 plus the additional labor after X-amount of hours it might take to find that it couldnt be removed. it was sort of like placing a bet, but we needed to use the bathroom, so we went ahead and authorized the new toilet. the work was performed quickly, leaving the bathroom in spotless condition. in other words, he did an excellent job of cleaning up, which is sometimes not the case with other contractors. we appreciated the rapid, professional work which was performed, and we would recommend CPI to others as a fair, friendly and excellent plumbing contractor.

Great service and information at the beginning of my new home construction. They were then the most reasonable bid for a very quality heating system so I went with them for both my plumbing and heating needs. I unfortunately had several problems from the beginning with the MUNCHKIN boiler the provided and installed. The fan motors just kept burning out. On about the fourth fan motor, there developed a strained relationship between CPI and myself. We were unable to determine the root of the problem with this boiler failure. In the end, CPI replaced and installed a new boiler, at no cost to me. I am thankful to say we now have a great product performing as advertised, and we will contiue to refer family, friends, and acquantances to CPI.