Get matched with top deck maintenance specialists in Mill Creek, WA

"They showed up within their ETA window, cleaned the roof, treated it for moss, cleaned up and left with no drama. Exactly what I was looking for. They aren't a roofing company, so no lectures about the condition of my roof and no upsell for roof repairs or roofing products."

"I wasn't home. Satisfied with the results."

"Stuart and his crew were professional and accommodating. The quality of work met our expectations. The communication was good regarding weather-induced delays and the bidding and invoice process was as well."

"It was very good"

"Reliable, on-time, and hard working. "

"Heidi and her crew were very kind, thorough, and considerate of both the short time I needed the jobs done and my budget. Upon meeting Heidi for a consultation I knew she would get the job done to my satisfaction. I had just lost my husband a couple of months prior to our meeting. She was empathetic and considerate of my budget. Not only did she and her team help me with painting, power washing and other small jobs that I needed done for the sale of my home, but also helped me with things like hanging large mirrors, electric fireplace's, pictures and other things that my husband would have normally done for us in my new home. She assured me that no job was too small. And she was right! Patrick is a delight to work with. Very pleasant and a hard worker. FYI if you put on some classic rock he might even sing a tune for you! These people are terrific and I will continue to use their services and recommend them to everyone I know!"

"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"We built a new deck on our 1970 house in Shoreline. Cameron and his crew (Dale and Ryan in particular) are awesome to work with. Top notch quality work and we love the finished product that will last for many years to come. The team built the deck in record time - minus the railing which was contracted to another company. My frustration was with the railing company (apparently had not worked with them before). The glass railing took 3.5 months to deliver when they had quoted 3-4 weeks… and the communication on the shifting dates was spotty. This was also around the time of the massive heat wave this summer so some of the boards understandably started bowing and expanding - Dale came by each time and made sure to fix any issues. Really appreciated it."

"Very accommodating and great service and product"

"Very professional and efficient. We had a great experience!"