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Custom Solutions Carpet Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Custom Solutions Carpet Care provides comprehensive cleaning solutions for both residential and commercial needs. Whether it's your carpets, rug or furniture that needs attention, we'll ensure its cleaned professionally by our highly trained and knowledgeable technicians. Because every job we do is fully customized, you get the cleanest, healthiest, most beautiful results possible. With years of experience, Custom Solutions Carpet Care has the expertise to handle any job, large or small. We utilize all methods of cleaning including low moisture methods of cleaning and will never upsell you on anything. We provide you with a price and stick to it. GUARANTEED.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Carpet Cleaning. Upholstery Cleaning. Water Damage Restoration. Carpet Dye Spotting. Extraction/Steam cleaning, Low moisture cleaning, green cleaning options.

Services we don't offer

Carpet repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 211 reviews

Karen D.
11/2013
5.0
carpet cleaners
  + -1 more
I used them a month or so after it was purchased. It was excellent.
Description of Work: I used Custom Solutions Carpet Care. They cleaned my carpet and I just had them do 2 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
10/2013
5.0
carpet cleaners
  + -1 more
They did a great job! On time, polite & professional, and a good price. They removed some old, bad stains and my carpet looks almost like new (it's 20 yrs. old!).
Description of Work: Cleaned wall-to-wall carpeting including stairs & landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Margaret W.
10/2013
5.0
carpet cleaners
  + -1 more
They showed up when they said they would. They didn't just go through motions but were conscientious. They communicated well and I would use them again. There was no pressure to purchase additional services.
Description of Work: I bought a Big Deal for $119 for Four Rooms of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

JOSEPHA R.
10/2013
5.0
carpet cleaners
  + -1 more
We left a key for the cleaner to let himself in and out so we weren't there while the service was going on. We checked the next day and everything looked very good. The only problem was there was still a little dog smell in one room, but it was much better than it had been. It also get better as the carpet dried and the room aired out a bit. I would use Custom Carpet Solutions in my own home and recommend them.
Description of Work: Cleaned all the carpets (including stairs) in a rental property for make-ready.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Richard L.
10/2013
5.0
carpet cleaners
  + -1 more
Their prices are fair. The person I work with is very professional. He arrived early for the appointment. I was very happy with their service and the results. I would certainly use them again in the future and they are my preferred company.
Description of Work: I purchased the big deal for $119 for Four Rooms of Carpet Cleaning. I used it to clean all carpets in a rental house. I have used them once before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jim T.
10/2013
5.0
carpet cleaners
  + -1 more
The contractor came out and his process was not a steam cleaning which we required. They were very understanding on the entire situation.
Description of Work: $133 for Four Rooms of Carpet Cleaning

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$133

Jenny C.
10/2013
5.0
carpet cleaners
  + -1 more
Came at right time, cleaned the carpet to my satisfaction. No complain
Description of Work: carpet cleaning for 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Rebecca G.
09/2013
5.0
carpet cleaners
  + -1 more
Went well. Polite. Did a nice job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Russell W.
09/2013
5.0
carpet cleaners
  + -1 more
David and Jon arrived at the scheduled time. They put booties over their shoes and came in to look over the job. They asked about our cats and dog as to be sure that they did not get scared and run out the door. They brought in their equipment and went right to work. They moved furniture and vacuumed the carpet with a super vacuum. After that Jon started to clean the carpet with their machine. Then after Jon was done, David used a carpet rake. They put the furniture up on plastic blocks. These can be removed after carpet is completely dry. The carpet was pretty dry after they finished. They were very friendly and professional. The carpet looks GREAT!!!!! I would highly recommend Custom Solutions Carpet Care
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Sharon E.
09/2013
5.0
carpet cleaners
  + -1 more
It went very well. Efficient and clean.
Description of Work: Came to house and cleaned carpet using steam cleaning equipment. Took 2 people one hour. When I came back, the carpet was clean. It dried very quickly as they had promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Maria H.
09/2013
4.0
carpet cleaners
  + -1 more
They were punctual, Called ahead of time to tell me that they were on their way. They got here looked over the rooms, asked if there were specific stains i was worried about. They cleaned the rooms and moved small furniture. They couldnt get some stains and told me why. Overall great job performed.
Description of Work: Cleaned 4 carpet rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah K.
09/2013
3.0
carpet cleaners
  + -1 more
The price is great for four rooms, (or three and a hallway or stairs). Was disappointed that there were still a few stains that they didn't treat, left on the carpet. The carpets were clean, and so it was worth the price, but thought they could've treated the stains. One of the workers was texting while he was cleaning, (which I don't really care about), but that was the room that had a couple stains that were missed.
Description of Work: Cleaned three rooms and stairs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$120

Karen F.
09/2013
5.0
carpet cleaners
  + -1 more
The guys were professional and friendly and did a great job.
Description of Work: I had 3 rooms and a hall carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

curtis F.
09/2013
5.0
carpet cleaners
  + -1 more
It went very well. ON time, great work. Got the Stains Out!
Description of Work: Cleaned very very dirty carpets. Did a great job. curtis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gretchen F.
09/2013
5.0
carpet cleaners
  + -1 more
Everything went very well. They showed up on time, did a good job, spent extra effort on the pet stains, and did light moving of furniture. The price for the extra work I requested was reasonable. I would definitely hire Custom Solutions again.
Description of Work: Jon and his assistant vacuumed and cleaned the carpet in 4 rooms for the "special" price of $133. I also had them do additional work including stairs, pet stains, and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Beverly H.
09/2013
5.0
carpet cleaners
  + -1 more
I didn't believe my carpets could be cleaned as well as Custom Solutions did them. My carpet is over 15 years old and has only been professionally cleaned once. There was heavy deep almost black tracks in the high traffic areas and many, many spots; one that I was sure couldn't be removed. I am thrilled with the results. The men that came to the house were on time, professional, and did a wonderful job. I would recommend this company to anyone and intend to use their services again when I need another cleaning.
Description of Work: Cleaned living room and hallway carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sarajane S.
09/2013
5.0
carpet cleaners
  + -1 more
He got all the spots out, including some I didn't expect to get clean.
Description of Work: I rate this rug-cleaning service highest quality and will happily use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Frank M.
09/2013
5.0
carpet cleaners
  + -1 more
Great, I had a key box for entry and the work was very good. The stains were removed and looks like new.
Description of Work: Cleaned the carpet in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah L.
09/2013
5.0
carpet cleaners
  + -1 more
Custom Solutions arrived on time and protected the floors while getting equipment set up. The cleaner did a wonderful job on our dining room, family room, and living room carpet, and then cleaned two area rugs. The carpets looked great after. The service was quick and easy and I had an Angie's List coupon so the price was great. I will definitely hire them again!
Description of Work: Cleaned three rooms of carpet and some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Eric G.
09/2013
5.0
carpet cleaners
  + -1 more
Very affordable pricing and quality results. Arrived on time, completed work quickly, carpets looked new again. I would definitely use Custom Solutions Carpet Care again and would recommend them to friends.
Description of Work: Cleaned four bedrooms of carpet, one hallway, and one flight of stairs. Met conditions of Angie's deal and provided discounted rate on extra room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

nancy H.
09/2013
5.0
carpet cleaners
  + -1 more
I contacted the company, set a time and date, he arrived on time and did an excellent job
Description of Work: clean carpets in my bedrooms and area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wayne B.
09/2013
5.0
carpet cleaners
  + -1 more
I think that everything went very well. They arrived on time and went right to work. It took about an hour for them to complete the cleaning. This was done using a coupon from Angie's List. The coupon was $119.00 and because I had a larger carpet, I was charged an extra $45.00, which I thought was reasonable.
Description of Work: Two gentlemen from the company cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

JERRY B.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived on time. were pleasant to deal with Were extremely careful of other furniture. jCleaned up when finished.
Description of Work: cleaned rugs in 3 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alexey P.
09/2013
5.0
carpet cleaners
  + -1 more
The guys from Custom Solutions: - Showed up on time - Finished the work in less than two hours - Moved some furniture as needed (a couch, sofa, dining table and such) - Pointed out the only remaining permanent stain Overall I was very satisfied with the results.
Description of Work: I needed to clean about 800 sq. feet of carpet including the stairs. The carpet hadn't seen a professional cleaner for quite some time. In less than two hours the carpet was clean and shiny.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amie A.
08/2013
5.0
carpet cleaners
  + -1 more
It went well. They vacuumed and then cleaned my carpets. I was surprised they did not have a van powered extractor. They had a circular buffing system that supposedly wicks dirt up. The carpets looked and smelled much better when they were done. I might use them again, however I would rather have a company that has van powered suction.
Description of Work: Cleaned upstairs bedrooms, hallway, and stairs carpeting.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

PO Box 3035, Lynnwood, WA 98046

http://www.cscarpetcare.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Upholstering,
Water & Smoke Damage

FAQ

Custom Solutions Carpet Care is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Custom Solutions Carpet Care accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Custom Solutions Carpet Care offers free project estimates.
Yes, Custom Solutions Carpet Care offers eco-friendly accreditations.
No, Custom Solutions Carpet Care does not offer a senior discount.
Yes, Custom Solutions Carpet Care offers emergency services.
Yes, Custom Solutions Carpet Care offers warranties.
Custom Solutions Carpet Care offers the following services: Residential & Commercial Carpet Cleaning. Upholstery Cleaning. Water Damage Restoration. Carpet Dye Spotting. Extraction/Steam cleaning, Low moisture cleaning, green cleaning options.
Carpet repairs

Contact information

PO Box 3035, Lynnwood, WA 98046

http://www.cscarpetcare.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM