In-home Technology Services

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Very professional person who took care of the problem with my daughter's Apple laptop. Reasonable, and came to our house--very convenient!

Do get a scope of work and a conversation about what was accomplished.   Though I am computer-ignorant, there should still be an explanation of what was accomplished.

I'd been planning upgrades to my home computers for some time.  I communicated with Gary on the phone and by e-mail several times about my plans and he had very helpful suggestions about equipment choices and how to go about the process.  After ordering the equipment, we scheduled an in home visit to do the set up and installation.  Gary was easy to communicate with, he agreed to a convenient appointment time, and arrived right on time.  
There was quite a bit of work to be done.  Files and settings from one old PC had to be transferred partly to a PC and partly to a Mac, plus a new Mac had to be configured based on an old one.  Three printers needed to be installed also.  Gary got right to work and had the tasks divided so he always had a couple things going on different machines at the same time, so as not to bill more hours than necessary.  All the while he was very helpful in making sure everything was set up just the way we wanted it, and in answering all our questions.

I am somewhat technologically challenged and Gary was wonderful.  He set everything up and explained how to use everything very thoroughly.  We have a follow up appointment next week to make sure that I understand the way everything works and to answer any questions that might come up.  I have also called him a couple times and he is always willing to help.  He specializes in Mac systems.

Gary tuned-up both my MacBook Pros and did an excellent job.  There were problems I've had with both Macs since I've had them, and he made everything work the way I always wanted.   He also helped me with hooking up a printer and a DVD player, plus addressed issues I had with my Smart TV.  Could not have had a better person for the job and will recommend him to anyone having Mac issues, or even to people that have technology issues with other components in their home.  GRADE A+

It went great.  Gary was knowledgeable, professional and very helpful.  He graciously answered all kinds of questions that I showered him with while he worked on our computers.  He tested my internet speed and gave me recommendations on providers.  He has followed up with me (more questions) by email at no additional charge.  He even pet the dog.  Our computers are running better and faster now, and now I know who to call for help when I need it.

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Gary was absolutely the VERY BEST COMPUTER WHIZ I HAVE EVER HAD.  I have, for many years, gone with the top rated, most used computer person on Angie's list in the Portland area.  This person also has the highest hourly rate.  I didn't begrudge her her wage, but I did resent her charging me for talking and petting my kitty, and sitting at my computer waiting for things to update without going on to another job that she could have been doing without waiting.  I even called her on it a few times and she said, "oh, okay."  It was
"la-dee-dah" with my cash and my cat didn't even want to be petted.
Gary on the other hand, was ZIP, BAM, BOOM.  He was quite pleasant but said his responsibility to his customers was not to be Mr. Friendly, but to get the job done as fast as and thorough as possible.  He zipped through two computers and worked EXTREMELY EFFICIENTLY.  I was shocked that he completed his tasks so fast, in comparison to the other computer whiz.  This time he truly SAVED ME A BOATLOAD OF MONEY.
After Gary left I called my friend and told her about my experience.  She also had use the other computer person and had been dismayed with the price due to her lolly-gagging and chatting.  She looks forward to using Gary in the future.
I CAN'T TELL YOU HOW HAPPY i AM TO HAVE FOUND ITS, IN-HOME TECHNOLOGY SERVICES.  I will call Gary from now on.  BTW- Gary likes cats even though he is allergic to them.  But he likes treating customers as he would like to be treated even more.

Our first contact with Gary was when we could not access our home network. I left an email on Sunday afternoon, received a reply Sunday evening, scheduled a visit for Monday morning. He was punctual and resolved our issue. I then asked him to "clean up" our Apple and he reset passwords, cleaned up our email accounts, moved our music library and provided other house keeping tasks that improved the operation of our computer.Since that first visit he has returned to work when we have had problems with our internet connection and network.His billings are fair and we have received good value in return.We regard Gary highly both professionally and personally as he does not speak down to us or "tech talk" over our heads.We have no problem recommending

Gary was knowledgable, helpful, and professional.

Gary was wonderful as everyone had said. We looked up all the reviews and people knew what they were talking about. Gary is the MAN! I called him on Friday and he came out of Saturday ON THE WEEKEND to help. He was on time and very friendly. He was able to help with our Mac and all sorts of problems we were having and had a great attitude and personality to match. We loved that he didn't use all the technical talk with us and kind of "dumbed it down" for us so we could understand. If he had a fix for something and that didn't work, he had another plan plus two more in his back pocket. He was able to get us more space on our computer than we thought we had by making some strategic moving of software, programs and other information. Before he got here we were maxed out on room but he was able to get us more than 50% of usage space on our Mac. Thanks for teaching us what to keep and what to discard and move. All of your help was so needed and so appreciated. I will tell any and all my friends!

Gary is a Godsend! ?I've been a Mac user for just over two years, mostly self-taught. ?Had some One-to-One training at the Apple Store where I purchased my computer, but that's it. ? I'm seriously hooked on my Mac now and keep investing in more accessories and devices. ?Well, I finally got in over my head and needed some professional help, especially with the MobileMe to iCloud transfer that is required to be completed by June 30, 2012. ?I've also had a sluggish DSL connection for several years and have wanted someone to troubleshoot it. ?I've long been a computer user with enough knowledge to be dangerous, mostly to myself, and happily I found an ad for Gary's services in my handy dandy Angie's List subscriber booklet! ?I'm so thankful that I stopped for a moment to clip that ad because Gary is so knowledgable and friendly, he's professional and just an all-around good guy. ?He addressed all of the computer issues I was experiencing and then some! ?We were having so much fun that we also added some great one-on-one training until my brain was bulging from so many tips and tricks that I had to say 'Gotta stop for now!' ?I'll definitely use Gary's knowledge and expertise in future visits to become better acquainted and more proficient with my computer and other Apple devices. ?I highly recommend his services for Mac users, both newbies like myself and those who maybe just need a little extra help and/or someone off of whom to bounce ideas. ? Gary can multi-task like no other computer professional (dare I say, 'geek'?) I've met, that's for sure!! ?And yet, he never made me feel like an idiot..no question too large nor too small. ?This is a rare and appreciated quality in a computer pro. ?Thank you, Gary, and thank you, Angie's List! ?I'm one happy customer!

I'm not sure where to begin.  Gary has been my "Go to.." guy for ALL of my computer issues, new purchases, anything Apple or PC related for nearly 10 years now.  I cannot say enough of Gary's in-depth knowledge & expertise on anything computer related! He has done numerous new set ups for me such as Apple TV, Mac desktop & laptop, iPad, and at least 2 PC's, as well as a few printers, and helped me wirelessly network all of these to sync perfectly together.  I have numerous friends and family members who have used his services and all couldn't be happier with his professionalism, expertise & price.  I feel lucky to have him as my tech guy and would never consider anyone else's service.  Anytime I've had any issues with iTunes, iPhoto, or even resolving a hijacked email account thru Comcast, Gary's been there from start to finish!   His honesty and integrity, ability to communicate in laymen's terms, offer options and advice is priceless in today's hi-tech world.   I highly recommend him, you won't be disappointed!!  Thank you Gary!!

I contacted Gary and explained the situation.  He gave me a quote and we set up a time and date to get the work done.  Everything went smoothly.  He performed the work expected, gave me options on several issues and completed those issues as well.  I would not hesitate in the least to hire him to work on my MAC or HP printer, fax and scanner.  I would also recommend him to anyone for their computer issues and problems.  He was very professional, dressed accordingly (not your Geek Squad heavy metal type complete with tats and piercings) and a pleasure to have in your home.

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I had a very good experience , will contact again when needed and recommend Gary

I called Gary on Monday morning. He returned my call at 1:00pm and we scheduled an appointment for Friday. He arrived at exactly the appointed time. I had prepared a list of issues which he began to resolve. He asked appropriate questions and responded to ours without the use of obscure geek terminology. Gary is knowledgeable, professional, efficient and able to communicate without talking down to novices.
We were totally satisfied with Gary, his work, price and follow-up. We had a small issue the next morning so we sent an email which he responded to within 15 minutes and the issue was resolved.
We would definitely recommend him and will not hesitate to call him in the future.

It came up after having his service was excellent. He had came back again to do a tune up to clean up my computer and make it more efficient, handy, faster, and get rid of dead ends. I am a professional photographer. I have two printers that suddenly were not recognized by the computer. I could not print. I stopped dead as I could not get print out. He spent more time than allotted for the tune up which is what I had paid for. I asked again to put more effort into it and he arrived at a solution and shared it with me. Of course, I never had the problem again. But approximately a year later, I had a problem which was so daunting and strange that I called him up. He helped to solve it over the phone. I spent again a good deal of time walking me through different remedies. He is just an incredible person. This man worked for Hewlett-Packard, a PC guy who worked for 20 years. He fell in love with Steve Jobs and became an Apple wizard. He could diagnose Apple systems inside out. He is just absolutely the best. Anybody who could take a technical problem and solve it over the phone is just amazing. I can't speak highly enough of him. I had called him for tune up for Apple computers which I had donated to a preschool. People came to me and said it was just an incredible experience. He did not charge me for this job. This man comes into their house and he works it all out. He does everything and showed all ins and outs. He gave a list of things that he had done so that they could understand entirely. This guy with a PC knowledge and an Apple enthusiastic background which just makes him extraordinary. I have not met anybody like him. He really is amazing. He gave much more than the basic service which is excellent overall experience. He went the extra mile. He is above the grading mechanism; he is a breed apart. I know he is very successful. He is very busy. There is a distinction between the Apple and PC person. He is a nerd. When I make a joke he doesn't quite understand. He has those qualities of an Apple person. He is extraordinary. He has joined the land of the saved of the Big Bang theory. I would absolutely use him in the future.

First class service.  Gary at In-home Technology helped me over the phone with my problems from having my e-mail hijacked.  He walked me through what needed to be done on my computer.  I am most grateful.

I have used his services before and would highly recommend him.

We had a need under deadline and contacted Gary Hays by phone after seeing him mentioned in Angie's list. 

He asked pertinent questions on the phone and explained that he was familiar with the problem we had, which is not that common among Mac users. 

He came to our home office  at the time agreed to with all the equipment he needed and immediately began to assess the problem by asking us questions and exploring the computer. While we are senior citizens rather naive about what to do when anything goes wrong with our computers, Gary was never condescending or obscure in his questions or explanations. He has a gift for  transmitting information to non-experts.

Following his visit Gary followed up by phone and email to check on our progress in recovering the functions of the computer following the directions he had left with us.

He was great.

Gary was efficient and very professional.  He took the time to explain what he was doing and why.  I'm a novice when it comes to technology so he patiently answer my questions. He stayed an extra hour and a half to work on additional tasks that were out side the contract I'd signed for.  I'm grateful for his expertise  and will call him  if I have future computer needs.  I absolutely recommend him!

We initially emailed the owner, Gary, and received an immediate response.  He suggested some troubleshooting, then came out to our house to see what we were dealing with.  We were having connectivity issues and Gary immediately identified the problem, came up with a plan, ordered the equipment and installed around our busy schedule.  He was very efficient, organized and precise.   Our wireless system has never worked as efficiently as it does now.  We would definitely use this company again and highly recommend to our friends and family. Gary was a wealth of information and provided valuable suggestions for other issues we hadn't even thought about.