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In-home Technology Services

Computer Repair, Computer Training, Phone Repair,

About us

I do not repair Windows PCs. I specialize in Apple products, offering a full range of home technology services including: iPhones, iPads, Macs, new Mac setup, tuneups, configurations, wireless networks, printers, backup systems and personal technology training. Gary (owner/operator) is an Apple Certified Support Professional.

Business highlights

18 years of trusted experience

Services we offer

Specializing in service of Apple products, including setup, configuration and training for iPhone, iPad & Macintosh. Also provide service on wireless networks, printers and backup systems. Member of the Apple Consultants Network, Gary (owner/operator) is an Apple Certified Support Professional.

Services we don't offer

I generally do not work on Windows PCs except to help clients migrate their data from a Windows PC to a Mac.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 232 reviews

Robert S.
11/2017
5.0
computer repair
  + -1 more
So helpful. So easy to work with.
Description of Work: Helped me set up two wireless home networks from a single modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Denise S.
08/2017
5.0
computer repair
  + -1 more
things work together finally
Description of Work: helped organize home electronics satelite tv, wifi, computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bob W.
08/2017
5.0
computer repair
  + -1 more
As always, great.
Description of Work: Maintenance on Apple products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda M.
06/2017
5.0
computer repair
  + -1 more
Very well. Problem fixed.
Description of Work: I was very pleased with the service that I received from Gary. My laptop was running extremely slow and after determining there were no viruses he proceeded with plan A, but also had a plan B in case plan A did not solve the problem. When he left he told me when I go to get on computer the next day, if it still is running slow to call him and he would move on to plan B. The next day when I went to use my laptop it was better in some areas but still not working completely like it should. I text Gary to let him know. He was out to dinner with family and friends but immediately responded to see if he could call me when he returned home from dinner. He called, talked me through step by step how to fix one of the issues I was still having, which immediately solved that issue. In order to proceed with Plan B, which was to reinstall the operating system, I needed to first backup everything. So we set a time for the next evening when we were both available for him to call so he could talk me through step by step what to do for Plan B. He called at the time he said he would, we put into motion Plan B and Viola....all is good. Gary is a very nice and honest person. I highly recommend him and plan to use him anytime I need tech service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA C.
08/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: For a reasonable rate Gary, who works primarily with Apple computers will come to your home and do what needs to be done to get your computer working right. (As I am not computer savvy, I am not sure what he does, but whatever it is, the computer works like new when he is done). Scheduling is easy. Gary is efficient, knowledgeable and competent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana L.
08/2016
5.0
computer repair
  + -1 more
Very well.
Description of Work: home office computer system tuneup and advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

BARBARA V.
08/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a fairly new Mac system and he came out and cleaned it up and tied all my Apple products together and did a general once over of the systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cameron C.
04/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Larry N.
04/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Mac cleanup and tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dennis G.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Responded quickly and went out of the way to fit our timeline. Very good with Apple products!
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve M.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Verified system was updated and running well. Setup an apple wireless romote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Susie M.
03/2016
5.0
phone repair, computer repair
  + 0 more
unknown
Description of Work: This guy was the best. Not only did he help me fix my computer and update it to this century, he also helped me set up my phone! Absolutely the best decision I have made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
01/2011
5.0
computer repair
  + -1 more
Gary was great. I had other issues that I spoke to him over the phone about when making the appointment, and he took care of all of them for me and was just extremely helpful. He was even able to fix something for me that the people at the "Genius Bar" at the Apple Store were stumped by. In addition to that, he helped me figure out how to do some things that I had been having problems with on a blog that I write and also moved a wireless router for me. I was concerned about the router, as I was sitting smack in front of it, possibly absorbing harmful radiation (who knows)... he moved it to a better place for me. Regarding his fee, I asked Gary what his hourly rate would be for the rest of the things I needed help with, and after I agreed to the rate, he stayed long enough to take care of all of my issues. He stayed focused and got it done. I will definitely enlist his help again and highly recommend him to any other MAC owner.
Description of Work: He performed the contracted service of cleaning up my MAC book laptop and making sure everything was up to date and in good order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lynn M.
01/2011
5.0
computer repair
  + -1 more
Gary arrived exactly on times and got right to work. It was clear he had a system that he went through in diagnosing and maximizing the performance of your computer. I think he would stay as long as it takes to fix your computer. He had an interesting background---a degree in engineering, worked for years at HP (I think), got really interested in Macs and over the years learned their inner workings, took an early retirement and started his business. Bottom line-he is passionate about his work and clearly knows all the stuff your computer is doing that you may not even be aware of. He can answer general tech questions--ex. I wanted to know if it was worth it to purchase the "higher speed" service from my internet provider. I would definitely recommend him to a friend. He is affable and explains things a lay person can understand. He is also capable of working with iPhones and iPads. I much prefer using local businesses to using the big chains. I find at the big chains the charge a fortune just to look at your computer and the fix is always very expensive.
Description of Work: I should start by saying that I used an Angie's List "Big Deal" of the day so I paid an extremely low price. However, I would certainly be willing to pay a higher price in the future since I realized this was a one-time only special price. Gary cleaned up my MacBook Pro so that it now operated quickly and effectively. I may be using some of the wrong terminology, but he checked for any programs running in the background that might slow down the computer, he checked the registry and corrected errors that came up, he took and overall look at my computer to find anything that might be causing any problems. I easpecially liked that I could sit next too him as he explained things so it was a learning experience for me. He also answered general question I had about my computer and also made recommendations. I am fairly literate when it comes to my Mac so I did not have any big problems--it just seemed to be running a bit more slowly than I thought it should. However, I believe he could competently solve major issues (like for example, if I gave him my daughter's computer---she is young and completely careless with what she downloads and how she uses her computer). It is especially nice to have someone who specializes in Macs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

PETER M.
01/2011
5.0
computer repair
  + -1 more
He is great. I find him to be very good. We both used to work at HP, so he really knows his stuff. Gary does a great job.
Description of Work: We went over some things on Windows 2007.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CLAUDIA L.
01/2011
5.0
computer repair
  + -1 more
Called Gary early in the week to ask if he could help us with extending our wireless connection to the downstairs of our condo -- a problem that had been a stumper for quite awhile. He came on Thursday morning and spent a couple hours - solving not just the wireless issue but making improvements to some other computer issues, as well. He's very professional, knowledgeable and practical -- and a real Apple/Mac aficionado. No doubt I'll be calling him again -- and recommending him to other folks.
Description of Work: ~~Extended our wireless connection from an old Airport Extreme in an upstairs study to an Airport Express in our downstairs ~~Synced contacts, calendar, email from an old G4 Powermac to the newer iMac and iPhone using Mobileme ~~Set up the G4 to print wirelessly to the upstairs printer ~~Shared tips and tricks for improving efficiency

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Shannon K.
12/2010
5.0
computer repair
  + -1 more
Gary made an appointment immediately when I called and came the same day. He sorted out the problems I was having with my computer, suggested programs I needed to get, and came back at the appointed time and installed these programs. I was thrilled with his service, his quick response to my phone call. I will definitely use him again any time I need help with my computer.
Description of Work: problems with email, internet on my computer. Unsure what programs I needed to get and how to get backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SHARON R.
12/2010
5.0
computer repair
  + -1 more
Once again Gary provided superior service. I had a long list for him and we got it all done with one minor exception which we postponed until the Apple OS update came out when Gary thought the problem I was having would be fixed. (He was right. It was. And he called me back three weeks later to make sure my system was now working properly. ) Gary is incredibly knowledgeable and a creative problem solver. If one method doesn't work, he always seems to have another way in his back pocket. I recommend him without reservation. If you need help with an Apple sytem, Gary is your guy.
Description of Work: Gary did a basic system "clean up," installed Apple TV, set up "Time Machine" for system backup, set up Mobile Me so that my Mac, iPad and iPhone are all automatically syncing, installed the new iLife software, did troubleshooting on my Netgear router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dale P.
10/2010
5.0
computer repair
  + -1 more
He was very expert with HP printers. We had a problem that our network would not recognize the 2 different HP printers and he was able to make it work.
Description of Work: He set up a back up system and helped me network our computers. He did a few other things too.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHRYN C.
09/2010
5.0
computer repair
  + -1 more
I asked him what the cost for this consultation would be and all he wanted was for me to do business with him again. I absolutely will and encourage Angie's List members to give him a call when you have trouble with computers, etc. He is an outstanding person and really knows his "stuff"!
Description of Work: Was having trouble figuring out why we lost internet connection, despite many efforts to restore our connection. Despite being out of town, he graciously returned my phone call and provided a phone consultation with me. His directions were clear, calm and patient! Internet connection restored! He is amazing!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry B.
01/2010
5.0
computer repair
  + -1 more
Gary was prompt, professional, presented himself well, and was very hospitable. We worked together to resolve the problem as I had certain needs that needed to be met and there were several options that needed to be discussed. He was very open to sharing his expertise with me and to my suggestions. He was here for well over and hour and I think his price was very reasonable for the amount of work he put in. He has since emailed me several times to check on the status and as also answered other questions pertaining to different issues with professionalism and expertise. We are grateful we found him! Thank you Gary.
Description of Work: Gary came to our home to network my Mac laptop with my two desktop pc's and printer. It ended up being more complicated than we both expected, but he did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ruth R.
10/2009
5.0
computer repair
  + -1 more
Called Gary on Monday, we agreed to a Tuesday evening appointment, he was very prompt. He took the laptop to complete the work and returned it promptly on Wednesday evening at the appointed time.
Description of Work: My granddaughter's new laptop was not performing well. Gary serviced the laptop, ran a virus scan, and explained how to circumvent the problem with a program that the Norton was disabling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

KATHRYN C.
08/2009
5.0
computer repair
  + -1 more
Excellent! Gary is amazing and I would highly recommend him to anyone who needs this type of service!
Description of Work: My husband and I purchased two laptop computers, a printer, a modem, a router at a local store but, of course, neither of us have the skills necessary to get everything up and running! Fortunately, I consulted with Angie's list and discovered this company and then also realized that Gary Hays, the owner, lives in our neighborhood! What an absolute treasure he is! Gary was very prompt to return my phone call, set up an appointment with us the next day after my phone call, and set everything up beautifully! He even had to contact our internet provider and go to bat for us to get everything up to speed. He is a highly skilled and very professional person but was very easy to talk to. His fee was incredibly reasonable and, best of all, he asked us to contact him in several weeks to see if everything was working as we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SHARON P.
01/2009
4.0
computer repair
  + -1 more
Gary tried to install a 4d program for my Pfaff embroidery machine. However, there seems to be a glitch in Pfaffs software as Gary was not able to get the program to work.
Description of Work: We needed to have an embroidery program installed on our Vista formated computer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

SHARON R.
04/2008
5.0
computer repair
  + -1 more
Fantastic! I have recommended In-Home Technology Services to friends. Gary doesn't use tech jargon and explains new functions simply and clearly. He is very knowledgeable and resourceful. If one way of doing something didn't work, he always figured out an alternative. I loved that he came to my home so I didn't have to cart my old system to him to have the files transfered. After about six weeks I had Gary come back for about an hour because I'd been keeping a list of questions, some of which required an in-person answer. He gave me more instruction and additional information about a wireless keyboard and mouse which I had decided I wanted. Gary also will help me consolidate remotes, install new software, and install/learn new software when I need it. I am thrilled with my new Apple system. I am amazed at how easy Gary made the transition!
Description of Work: I wanted to convert from a Windows-based computer system to an Apple laptop. Gary helped me figure out what would be best for me to buy given how I wanted to use my system. After I received the system, he came to my home to help me set everything up and move all my files, favorites, photos, and e-mail addresses to my new Apple laptop. He also helped me put my printer on my wireless network so my son and I could both print remotely. I was nervous about learning a whole new way of doing things on a computer after years with Windows, but Gary made it very easy. After everything was set up and ported to my new system, he showed me how to do many things--import and edit photos, add files with my e-mail app, set system preferences, back-up my system, etc. Basically, he gave me a one-on-one class. I took notes and asked lots of questions. Afterwards Gary also answered questions via e-mail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Contact information

708 E Tanoak Ave, La Center, WA 98629

http://www.inhometechservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Phone Repair,
Computer Sales

FAQ

In-home Technology Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

In-home Technology Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, In-home Technology Services offers free project estimates.
Yes, In-home Technology Services offers eco-friendly accreditations.
No, In-home Technology Services does not offer a senior discount.
No, In-home Technology Services does not offer emergency services.
Yes, In-home Technology Services offers warranties.
In-home Technology Services offers the following services: Specializing in service of Apple products, including setup, configuration and training for iPhone, iPad & Macintosh. Also provide service on wireless networks, printers and backup systems. Member of the Apple Consultants Network, Gary (owner/operator) is an Apple Certified Support Professional.
I generally do not work on Windows PCs except to help clients migrate their data from a Windows PC to a Mac.

Contact information

708 E Tanoak Ave, La Center, WA 98629

http://www.inhometechservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM