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The Grout Doctor

4.8(
446
)

Ceramic Tile, Floor Cleaning and Waxing, Handyman Services,

... +7 more

About us

Our mission is to create the most recognized and respected national tile, grout and natural stone restoration system in our industry by renewing existing grout and tile to its original beauty. Our mission will be achieved by: - Offering only well-trained, highly skilled and insured franchisees to restore your tile, grout and natural stone; - Committing to the education of each client about the tile, stone and grout in their home, thus enabling them to make informed decisions; - Using environmentally safe products in the services we perform for you when restoring the health of your grout; - Offering maintenance products that are also environmentally safe to maintain the beauty of your restored tile or stone and reduce your cleaning time; - Providing the very best customer service experience. In fulfilling our mission, we help homeowners maximize their enjoyment of the beauty of their grout, tile and stone while minimizing maintenance. OWNER-OPERATED. 1 Technician: Starlynne Start. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES WILL APPLY.

Business highlights

23 years of trusted experience

Services we offer

Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.

Services we don't offer

Stone Refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8446 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Write a review
Showing 401-425 of 446 reviews
Leigh S.
01/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: regrout shower floor/wall interfaces.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen H.
01/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Provider is very responsive and was only late because our new build area is not on any GPS yet. |He did warn me I would have to reveal in 6-9 months and it's about that time. I will definitely give another shout out when this is done.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Tracy H.
12/2014
5.0
ceramic tile
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
mike S.
08/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Cleaned & regrouted 2 showers repaired broken tile. Looks great!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dhananjay M.
07/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melissa M.
07/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: regrouted one bathroom, caulked and sealed kitchen and baths |Grout Doctor was easy to schedule with, matched grout colors very well. The technician sent out was prompt, courteous and knowledgeable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jason S.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: The job was to stain and re-seal the grout in our two small bathrooms. The grout had water stains from an old overflow which gave it a mottled appearance, Starr from The Grout Doctor came out and stained it a more neutral color and sealed it. The color is now perfectly uniform and looks great! Both bathrooms look MUCH better than they did before. |Thanks Starr!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Andy A.
06/2014
2.0
ceramic tile
  + -1 more
unknown
Description of Work: regrouted a shower, did a good job. Then poured the excess grout down a drain in the driveway, plugging it up. Had to replace the driveway to fix the drain, very expensive careless act.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Janice L.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Grout Doctor Co. removed some discolored grout and caulking, and resurfaced the entire tub/shower area with new grout and sealed it, then recaulked. The bathroom is about 35 years old and eroded tub/shower grout had been patched before. However, it now looks as good as new construction. | |They did a great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
William F. B.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
william P.
06/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Clean grout
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
Peter K.
05/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Repair shower grout; remove/replace caulk; remove/replace stove backsplash; assist with removal/replacement of new range hood. Skilled hard-worker, capable problem-solver, easy to work with, good guy.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306
Tasneem L.
05/2014
5.0
ceramic tile
  + -1 more
unknown
Description of Work: re-caulked main bathroom, cleaned floor tile grout and re-caulked another sink.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael K.
05/2014
3.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$149
Cindy M.
04/2014
5.0
ceramic tile
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kirsten A.
04/2014
5.0
ceramic tile
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY K.
04/2014
3.0
ceramic tile
  + -1 more
unknown
Description of Work: Told me cleaning and sealing would last 3 yrs. had to have him come out in 1 1/2 yrs to redo. Now have to redo again
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Sue W.
04/2014
4.0
ceramic tile
  + -1 more
unknown
Description of Work: I might.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Mark C.
03/2014
5.0
ceramic tile
  + -1 more
Good work
Description of Work: Cleaned and sealed bathroom grout.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John B.
03/2014
4.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Molly H.
03/2014
5.0
ceramic tile, handyman service
  + 0 more
.
Description of Work: Scraped out old/ crumbling/moldy grout & caulking, cleaned shower tiles, regrouted, caulked and sealed shower and sink.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$215
Stephen S.
01/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
JUDITH B.
01/2014
5.0
ceramic tile
  + -1 more
Price about $150.
Description of Work: I used THE GROUT DOCTOR
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Julie V.
12/2013
5.0
ceramic tile
  + -1 more
I am happy with the service.
Description of Work: I have purchased a Big Deal for The Grout Doctor for grout cleaning of the kitchen, two baths, and a hallway.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
David F.
10/2013
5.0
ceramic tile
  + -1 more
unknown
Description of Work: no notes
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

10288 NE 129TH LN, Kirkland, WA 98034

www.groutdoctor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Handyman Services,
Countertops and Backsplashes,
Flooring Sales and Installation,
Marble and Granite,
Plumbing,
Bathtub Restoration,
Drywall,
Kitchen and Bath Remodeling

FAQ

The Grout Doctor is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

The Grout Doctor accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Grout Doctor offers free project estimates.
Yes, The Grout Doctor offers eco-friendly accreditations.
No, The Grout Doctor does not offer a senior discount.
No, The Grout Doctor does not offer emergency services.
Yes, The Grout Doctor offers warranties.
The Grout Doctor offers the following services: Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.
Stone Refinishing.

Contact information

10288 NE 129TH LN, Kirkland, WA 98034

www.groutdoctor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM