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The Grout Doctor

Ceramic Tile, Floor Cleaning and Waxing, Handyman Services,

About us

Our mission is to create the most recognized and respected national tile, grout and natural stone restoration system in our industry by renewing existing grout and tile to its original beauty. Our mission will be achieved by: - Offering only well-trained, highly skilled and insured franchisees to restore your tile, grout and natural stone; - Committing to the education of each client about the tile, stone and grout in their home, thus enabling them to make informed decisions; - Using environmentally safe products in the services we perform for you when restoring the health of your grout; - Offering maintenance products that are also environmentally safe to maintain the beauty of your restored tile or stone and reduce your cleaning time; - Providing the very best customer service experience. In fulfilling our mission, we help homeowners maximize their enjoyment of the beauty of their grout, tile and stone while minimizing maintenance. OWNER-OPERATED. 1 Technician: Starlynne Start. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES WILL APPLY.

Business highlights

23 years of trusted experience

Services we offer

Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.

Services we don't offer

Stone Refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 376-400 of 446 reviews

Lisa C.
07/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle F.
07/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Patched missing grout in my shower. Recaulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merle W.
06/2015
5.0
ceramic tile
  + -1 more
Fine.
Description of Work: grout bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Diana S.
06/2015
5.0
ceramic tile
  + -1 more
Great...looks new
Description of Work: Cleaned/regrouted shower/tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark A.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: John regrouted our shower floor, cleaned, removed some mold and re sealed the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brian M.
06/2015
5.0
ceramic tile, handyman service
  + 0 more
unknown
Description of Work: Grout repair and caulking of tile/stone shower and counter tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

cindy S.
06/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: grout cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymond G.
06/2015
4.0
ceramic tile
  + -1 more
Fine
Description of Work: Visited and concluded he could not do that which was needed.
Rating CategoryRating out of 5

Rob C.
06/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Star took care of cleaning, caulking, and sealing our kitchen counter & backsplash tile, counter & floor tile in bathrooms, and all the tile in and around the shower & tub. Our house is almost 13 years old and none of the tile was sealed previously, and was needing help. She did a fantastic job and I plan to have Grout Doctor visit each year for annual upkeep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Kristi B.
05/2015
5.0
ceramic tile, flooring contractor, handyman service, floor cleaning
  + 2 more
unknown
Description of Work: Starr primarily did recaulking for us in the kitchen between the backsplash tile and the countertop as well as in the master bath around the shower. She recognized that my husband had inadvertently caulked over the weep holes in the shower pan and remedied that. She also regrouted the space where our master bath tub met the tile floor. Clean, professional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Henry G.
05/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237.5

Phil H.
05/2015
5.0
ceramic tile
  + -1 more
just fine
Description of Work: grout repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Susan J.
05/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: He put grout around our new cooktop and cleaned up two of our showers. He did a great job and was willing to do it all for the original Angie's list special price. Very impressed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVIDA D.
04/2015
3.0
ceramic tile
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$149

Stewart S.
04/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Re-grout our bathroom shower. It went very well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Sandra C.
04/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: cleaned and re grout myh shower and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin W.
04/2015
5.0
ceramic tile
  + -1 more
On time, did a great job.
Description of Work: Cleaned and grouted two showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robin W.
04/2015
3.0
ceramic tile, flooring contractor, handyman service
  + 1 more
unknown
Description of Work: Cleaned and re-caulked the tub surround in the bathroom and re-caulked around kitchen sink. |The contractor entered the house unauthorized without permission: The work was not scheduled to occur until the following week. They were in the neighborhood and "swung by". The house was open for airing-out as the wood floor had JUST been refinished. Although the work was done, and looked good, I question their professionalism. No one attempted to call to notify me they were going to the site on an alternate date. Fortunately the wood floors had cured enough that only one small mark showed at the front door entry...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$290

Mary H.
04/2015
5.0
ceramic tile, drywall, flooring contractor, floor cleaning
  + 2 more
unknown
Description of Work: I had my shower stall grouted and sealed. The Grout Doctor also did some cleanup of water stains on my floor tiles. |When John gave me the estimate, he immediately diagnosed a water problem. I had to replace the drywall behind a section of tiles in the shower prior to his grouting/sealing work. He was able to clean and reuse the removed tiles. He also caulked where necessary. He did an excellent job. In one spot, I had some shrinkage of grout and John immediately came over and fixed the problem. He also, went above and beyond and cleaned the grout on my floor tiles. I would definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Martin S.
03/2015
5.0
ceramic tile, flooring contractor, plumbing, marble & granite, floor cleaning
  + 3 more
unknown
Description of Work: Cleaned and repaired grout in floors, shower and steam room. Also replaced a marble shelf in shower. |VERY reliable. Great to work with. Fair price. |Will absolutely hire again for future needs. |mjs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Keith H.
02/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rich G.
02/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: This is the 2nd time we have used The Grout Doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Carol C.
02/2015
5.0
ceramic tile
  + -1 more
He did a good job.
Description of Work: We purchased a deal for up to 300 sq ft of tile and grout cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Richard W.
02/2015
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

BOB M.
01/2015
5.0
ceramic tile, floor cleaning
  + 0 more
unknown
Description of Work: Shower tile and grout seal and clean, and recaulking. Grout Doctor did a great job. Prompt, fast with high quality results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Contact information

10288 NE 129TH LN, Kirkland, WA 98034

www.groutdoctor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Handyman Services,
Countertops and Backsplashes,
Flooring Sales and Installation,
Marble and Granite,
Plumbing,
Bathtub Restoration,
Drywall,
Kitchen and Bath Remodeling

FAQ

The Grout Doctor is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

The Grout Doctor accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Grout Doctor offers free project estimates.
Yes, The Grout Doctor offers eco-friendly accreditations.
No, The Grout Doctor does not offer a senior discount.
No, The Grout Doctor does not offer emergency services.
Yes, The Grout Doctor offers warranties.
The Grout Doctor offers the following services: Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.
Stone Refinishing.

Contact information

10288 NE 129TH LN, Kirkland, WA 98034

www.groutdoctor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM