A garage door repair & replacement business based in Bellevue, WA that caters to homeowners offering fast response rather than working them in with large tract home builders.
Business highlights
39 years of trusted experience
Services we offer
Residential Garage Doors – Opener & Door Repair, Spring Replacement, New Door & Opener Installation, & Maintenance.
The garage door works great now. All wheel/rollers were replaced and some alignment adjustments were made.
Description of Work: Garage door was having difficulty opening (getting stuck).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon J.
02/2018
5.0
garage doors
+ -1 more
They were very responsive and came out the same day I called. I paid a little more for a very quiet door mechanism with an app I can use to check if the garage door is closed.
Description of Work: Needed garage door replacement after mine malfunctioned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Susan M.
02/2018
5.0
garage doors
+ -1 more
I had them do the tuneup on 2 garage doors. They replaced the rollers on both doors and tightened up the loose nuts on the hinges and lubricated them. One door was having some issues with not wanting to close and it was causing the door opener to not work very well and the tech discovered the rails were out of alignment and fixed that issue as well. Service was $59 per door plus tax. Definitely worth it!
Description of Work: Garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
John S.
01/2018
5.0
garage doors
+ -1 more
Job was handled in a professional and timely manner. Lube all the hinges and rollers for no additional cost even on a door that was not repaired
Description of Work: Repaired garage door bracket
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Alexander E.
01/2018
5.0
garage doors
+ -1 more
Very well. Victor was a great guy and provided helpful tips. The only stumbling block was the sales tax which he did not have correct (we are a non-rta district). They should update their software so they get the rates right. I emailed their office to inform them of their error. They did not respond.
Description of Work: Yes. The door cruises along now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pierangela D.
01/2018
5.0
garage doors
+ -1 more
The responsiveness after reserving by purchasing the Angie's List coupon was amazing, I placed the order on Monday was called within a few hours and scheduled immediately for Saturday. I was called when they were 10-15 out, they arrived and took care of everything. Very courteous, professional, and great to work with. Would definitely call on them again if needed.
Description of Work: Tune-up on Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33
Ravi S.
01/2018
2.0
garage doors
+ -1 more
Work was done in October 2017. Tech made excuses for a sight slope in garage floor and left a gap between door and side wall. I'm obviously not an expert but though there was enough adjustment allowance to cover gap.
Description of Work: Adjust, lube, replace rubber seals - 1x16 ft and 1x8 ft doors
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$200
Judy T.
01/2018
5.0
garage doors
+ -1 more
They solved the mystery - my garage door was opening by itself - usually in the middle of the night - and I wouldn't know until the next morning that my garage door stood open all night! They fixed it!
Description of Work: garage door tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine S.
01/2018
5.0
garage doors
+ -1 more
Victor inspected my garage door and did a very good job of explaining any issues with it. Apparently, it is in good shape and I am glad to have The Door Works as a company that I can use in the future if anything breaks.
Description of Work: We needed a garage door checkup. We just purchased the house and some things are old and in disrepair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Dennis B.
12/2017
5.0
garage doors
+ -1 more
Great. The mechanic was very good and we were pleased.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Laurel B.
12/2017
5.0
garage doors
+ -1 more
Everything went great! I would definitely hire this company again!
Description of Work: Maintenance on two garage doors, plus new keypad and remotes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
12/2017
5.0
garage doors
+ -1 more
Service tech was thorough and fast. Garage doors now run much more smoothly and quietly
Description of Work: Garage Door Tune-up
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Suzanne J.
12/2017
5.0
garage doors
+ -1 more
Great! The technician knew right away what was wrong, and fixed it. He also gave me tips on keeping it working smoothly, and gave me a new can of spray lubricant to keep it maintained. We do need some other work on the door, and because of the experience, will probably call his company.
Description of Work: Garage door wouldn't open
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margit V.
12/2017
5.0
garage doors
+ -1 more
Very professional, did a thorough job and provided information on how to better maintain my garage door. I will definitely use these guys again for any garage door issues!
Description of Work: Garage door spring needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan D.
12/2017
5.0
garage doors
+ -1 more
Showed up on time, did the work with good explanation, and that was it.
Description of Work: Did a garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
anne-marie L.
12/2017
5.0
garage doors
+ -1 more
Prompt and professional. Friendly .
Description of Work: Garage door service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$59
Kent S.
12/2017
4.0
garage doors
+ -1 more
The work was completed successfully.
Description of Work: Repaired garage door openers.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jesse B.
11/2017
5.0
garage doors
+ -1 more
Quick, he performed the job in 30-45 minutes. Clearly he has done this 1 or a 1,000 times.
Description of Work: I needed my tension spring replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337
Frank C.
11/2017
5.0
garage doors
+ -1 more
Wonderful, not only did Victor take care of the one door, he checked the other side and oiled all the necessary wheels, etc., Can't say enough about Victor and the company also.
Description of Work: Garage door wouldn't close all the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
James D.
11/2017
5.0
garage doors
+ -1 more
We received an email the next day after purchasing on Angie's list. We were given a choice of days and time and were scheduled the later in the week. The workman arrived on time and was professional and courteous. He diagnosed the problems and then went about doing the tune up including replacement of each of the rollers. When he completed the job he went through what he had done and showed us how the doors were now fixed. He made recommendations for maintenance tasks we should perform to keep the doors in good shape.
Description of Work: We had three garage doors that needed a tune up. Each door was having a unique problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Sidd M.
11/2017
5.0
garage doors
+ -1 more
excellent - our garage door was cranky and hadnt been serviced for 5-7 years by prior owners, was noisy, cranky and would be stuck in winters. Door works came in, greased, oiled, changed rollers, explained to me what I need to do moving fwd. The best $60 i spent (special for garage door tune up)
Description of Work: garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kathy M.
11/2017
5.0
garage doors
+ -1 more
Very pleased with service and efficiency of scheduling
Description of Work: new garage door opener and key pad
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Linda B.
11/2017
5.0
garage doors
+ -1 more
Great! Victor arrived in the time frame I was given and completed the service I purchased with professionalism.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Solveig L.
11/2017
5.0
garage doors
+ -1 more
The door is moving smoothly and quietly.
Description of Work: Door service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott C.
11/2017
5.0
garage doors
+ -1 more
Great! The opener, rail and door itself was adjusted and the door lubricated. Very happy with the result.
Description of Work: Door was not opening properly and would stick.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
The Door Works is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 4:00 PM
The Door Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, The Door Works does not offer free project estimates.
Yes, The Door Works offers eco-friendly accreditations.
Yes, The Door Works offers a 10% senior discount.
No, The Door Works does not offer emergency services.
Yes, The Door Works offers warranties.
The Door Works offers the following services: Residential Garage Doors – Opener & Door Repair, Spring Replacement, New Door & Opener Installation, & Maintenance.