A garage door repair & replacement business based in Bellevue, WA that caters to homeowners offering fast response rather than working them in with large tract home builders.
Business highlights
39 years of trusted experience
Services we offer
Residential Garage Doors – Opener & Door Repair, Spring Replacement, New Door & Opener Installation, & Maintenance.
Spring replacement went fine - quick and fast. BUT two things didn't go well. 1. I asked to provide an estimate to upgrade doors to be hi-lift and replace opener, which I never did. Even after calling company multiples times to remind about this. 2. Justin convinced me into buying more expensive springs, while he knew that I am looking to convert door to be hi-lift. Now I am learning that those springs can't be used and would need to be replaced again. Definitely will not recommend or hire again.
Description of Work: Spring replacement
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$582
Kedar H.
04/2021
5.0
garage doors
+ -1 more
I got the $60 "tune up" coupon. The tech came out at a time that worked with my schedule and fixed the misaligned rail that was causing my garage door to sometimes hiccup and not close properly. He also lubricated all the parts and unbent a portion of the bottom of the door. The garage door is running super smooth now!
Description of Work: Garage door sometimes would get caught on something and not close
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kris G.
01/2021
5.0
garage doors
+ -1 more
Justin did a great job. He helped diagnose the issue I had with a really old door system and suggested options that were more budget conscious than other quote, including re-using the existing door that was totally fine to keep. Instead it was the motor, etc., that needed replacing. Great value, work, and clean up.
Description of Work: Partial parts replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Alice H.
01/2021
5.0
garage doors
+ -1 more
Quick response for in-home estimation. Willing to work out cost to earn the business. They got the job done well. Very positive experience and will hire again.
Description of Work: Garage door repairs and tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Teresa D.
01/2021
5.0
garage doors
+ -1 more
good advice, professional installation, very good clean up.
Description of Work: replacement of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James G.
11/2020
5.0
doors
+ -1 more
Went very smooth, repairman was great.
Description of Work: Replaced spring and rollers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
William H.
09/2020
5.0
garage doors
+ -1 more
It was great. They were on time. Friendly k knowledgeable about the door. They gave me a couple different options about the door. Worked better at the end and continues to work well.
Description of Work: fixed a broken door and tuned the door up
Rating Category
Rating out of 5
Yes, I recommend this pro
Doug and Diane F.
08/2020
5.0
garage doors
+ -1 more
The tech was highly experienced, skilled, and professional. We had several other companies take a look and no one really knew how to adjust our door properly. The Door Works fixed our door and their price was extremely reasonable. Would definitely use them again. A+++
Description of Work: Had garage door serviced and tuned up. (Note: Sears in Kent came out a few weeks ago, did a tune-up, and totally screwed up our door.)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Rosita F.
07/2020
5.0
garage doors
+ -1 more
Fast service at a reasonable price. I’d recommend the Door Works to anybody.
Description of Work: Installation of 2 garage door openers (purchased myself) and replacement of 1 door cable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew W.
07/2020
5.0
doors
+ -1 more
Very easy. I was pleased that the prices listed on the website were correct, and the service call was included in the spring+installation price. Just prior to his arrival, part of our top wooden panel separated and he took a few minutes to install new ties we bought while he worked. He offered new rollers as a completely optional suggestion - they were cheap at $5 each installed, and do make the door much quieter. He serviced the rest of the door, tightening screws and adjusting everything for a great result. Definitely would hire again.
Description of Work: Torsion spring replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Melville M.
06/2020
5.0
garage doors
+ -1 more
Absolutely amazing! The spring broke at 6.00pm, trapping both my cars inside. I requested a call from the Door Company through Angie's list at 8.00pm. I was called at 10.00am the next morning. Lauren arrived at noon and was finished by 3.00pm. He was highly skilled, very reasonably priced, and very courteous. Thank you Lauren for a job well done. Mel.
Description of Work: Replace a broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Ann H.
06/2020
5.0
garage doors
+ -1 more
The technician was prompt, called us prior to let us know he was about 20 minutes from arrival. He was courteous and professional. Did his job. We will definitely use them again. Price was very reasonable
Description of Work: Service, lube and adjust sensors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cyndee N.
05/2020
5.0
garage doors
+ -1 more
Great! The tech was knowledgeable, friendly and kind. He showed me what he was doing and answered my questions completely. I would definitely have them out again.
Description of Work: Maintenance of our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Jeff D.
05/2020
5.0
garage doors, doors
+ 0 more
On time, had parts, service done vert fast. And professionally.
Description of Work: Opener repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tatyana K.
04/2020
5.0
doors
+ -1 more
It was fixed, adjusted, lubricated and tested quickly - thanks
Description of Work: gargage door cables came off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Brian L.
11/2019
5.0
garage doors
+ -1 more
Victor was very knowledgeable, professional and friendly. Garage door running smooth like butter now!
Description of Work: Garage door tube up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian M.
11/2019
5.0
garage doors
+ -1 more
The job was scheduled quickly and the technician worked overtime to get it done same day. New garage door looks great and works perfectly.
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Shawn F.
09/2019
5.0
garage doors
+ -1 more
They were prompt to respond. The technician, Victor called to let me know when he would be there and let me know to move the vehicles out before he arrived. He was courteous and professional and pointed out some of the issues with the door. He replaced the rollers and lubricated and adjusted the door and opener. What an noticeable difference. The door is smooth and quiet and no more stopping half way. The Angie's big deal was an incredible value for the service.
Description of Work: My garage door was stopping going up and down and needed some adjustment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
brian V.
08/2019
5.0
garage doors
+ -1 more
I sent them a message for a quote on Aug 3rd (a Saturday) and they were the first to respond. They were able to send a tech out Aug 5th, which was very fast considering it wasn't an emergency. Victor was great to work with and was very knowledgeable. It probably took him about an hour. I had him replace both springs with their higher end springs (6 year warranty). I would use them again!
Description of Work: broken garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398.55
Thomas W.
07/2019
5.0
garage doors
+ -1 more
Door works was the first vendor to reply to my request and was persistent in trying to reach me as soon as possible. Victor provided excellent repair service and offered advice regarding how to maintain and prolong the life of the garage door. Would definitely work with Door Works again.
Description of Work: Repair center bearing plate on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Dave P.
07/2019
5.0
garage doors
+ -1 more
Very happy with the work performed. Contractor rep, Victor, came out exactly on the agreed upon date and time. Quickly diagnosed the problem. Replaced the damaged part and performed some maintenance by lubing the track with the proper grease and spraying a heavy duty oil on the other moving parts. Victor was friendly and professional. Would definitely use again.
Description of Work: Automatic Garage Door track problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.2
Monique K.
06/2019
5.0
garage doors
+ -1 more
Fast and efficient service at a reasonable price. Very pleased. Would highly recommend and use them again.
Description of Work: Garage door spring repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Eric A.
06/2019
5.0
garage doors
+ -1 more
He was on time and very professional. He did an excellent work beyond expectation. He also balanced the door and solved the problem that I wasn't expecting him to solve.
Description of Work: He fixed my garage door roller, lubricated it and also tuned up my opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Eric A.
06/2019
5.0
garage doors
+ -1 more
Great work. I've had tune-ups before but not as thorough. He even tuned up my motor and for the first time in years the door works seamlessly. What a bargain! One of the best.
Description of Work: Garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Rob W.
05/2019
5.0
garage doors
+ -1 more
Victor was very knowledgeable, professional and fast! Awesome guy. Would use Garage Works again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
The Door Works is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 4:00 PM
The Door Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, The Door Works does not offer free project estimates.
Yes, The Door Works offers eco-friendly accreditations.
Yes, The Door Works offers a 10% senior discount.
No, The Door Works does not offer emergency services.
Yes, The Door Works offers warranties.
The Door Works offers the following services: Residential Garage Doors – Opener & Door Repair, Spring Replacement, New Door & Opener Installation, & Maintenance.